Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 01/02/2002 | 48000 | 1 | |
| Dash is cracked and it poses a threat of injury either in a minor accident. due to its extent of damage it continues it could affect the proper deployment of the airbag. it could so cause the airbag to become a weapon. in some cases the plastic parts that fall loose from the dash as the dash continues to deteriorate end up in the vent systems and can blow out when the fan is turned on. i wish you would investigate as dodge won't admit it is a defect. when they do install a replacement dash it is also defective and the cycle repeats. dodge needs to help the thousands who are affected by this problem. *tr | |||
| 06/25/2005 | |||
| Dash has cracked in multiple places. not safe to ride in for any passenger or driver. this has been going on long enough. equipment failure is part of why these complaints are entered here. does no one listen? airbags, sharp corners, electrical failure what more has to happen? | |||
| 02/10/2011 | 79000 | ||
| Dashboard on my 1999 dodge ram has cracked in several places. i just bought the truck 2 months ago and it already had one large crack and has gotten several more since i purchased it. i think dodge needs to be held responsible for this, its a well documented defect. i also believe its a safety hazard. in an accident i don't want to have to worry about plastic from my dashboard turning into shrapnel when the airbag goes off. | |||
| 01/01/1999 | |||
| Tl*the contact owns a 1999 dodge ram 1500. the contact stated the entire dashboard was cracking and separating. the vehicle was taken to an authorized dealer on numerous occasions in which they were unable to diagnose the failure. the vehicle was not repaired. the cracks became progressively worse. the manufacturer was notified but offered no assistance. the failure and current mileage was unknown. | |||
| 01/01/1999 | |||
| Tl-the contact owns a 1999 dodge ram 1500. the contact stated the entire dashboard was cracking and separating. the vehicle was taken to an authorized dealer on numerous occasions in which they were unable to diagnose the failure. the vehicle was not repaired. the cracks had since gotten progressively worse. the manufacturer was notified but offered no assistance. the failure and current mileages were unknown. sm. | |||
| 07/15/2007 | 75000 | ||
| Tl-the contact owns a 1999 dodge ram 1500. while the vehicle was parked the contact noticed the dash board was cracked and over time it has increased in size. also the contact stated he experienced electrical problems with his stereo due to the crack in the dashboard. the vehicle was not repaired. the vin was unavailable. the approximate failure mileage was 75,000. ds | |||
| 04/12/2006 | 60000 | ||
| The dash started cracking years ago and continues to crack so badly that chunks are falling off leaving sharp edges exposed. there are many ram owners with the same issue. it's apparent that this a a manufacturer's defect that needs to be recalled. i don't want to replace it with the same dash and have the same thing happen, but there a risk of being seriously cut by the sharp pointed edges as the dash continues to crack and fall apart. | |||
| 07/15/2007 | 75000 | ||
| Tl-the contact owns a 1999 dodge ram 1500. while the vehicle was parked the contact noticed the dash board was cracked and over time it has increased in size. also the contact stated he experienced electrical problems with his stereo due to the crack in the dashboard. the vehicle was not repaired. the vin was unavailable. the approximate failure mileage was 75,000. ds | |||
| 04/12/2006 | 60000 | ||
| The dash started cracking years ago and continues to crack so badly that chunks are falling off leaving sharp edges exposed. there are many ram owners with the same issue. it's apparent that this a a manufacturer's defect that needs to be recalled. i don't want to replace it with the same dash and have the same thing happen, but there a risk of being seriously cut by the sharp pointed edges as the dash continues to crack and fall apart. | |||
| 07/15/2007 | 75000 | ||
| Tl-the contact owns a 1999 dodge ram 1500. while the vehicle was parked the contact noticed the dash board was cracked and over time it has increased in size. also the contact stated he experienced electrical problems with his stereo due to the crack in the dashboard. the vehicle was not repaired. the vin was unavailable. the approximate failure mileage was 75,000. ds | |||
| 04/12/2006 | 60000 | ||
| The dash started cracking years ago and continues to crack so badly that chunks are falling off leaving sharp edges exposed. there are many ram owners with the same issue. it's apparent that this a a manufacturer's defect that needs to be recalled. i don't want to replace it with the same dash and have the same thing happen, but there a risk of being seriously cut by the sharp pointed edges as the dash continues to crack and fall apart. | |||
| 07/15/2009 | 34522 | ||
| The dash in this vehicle is cracking and falling apart apparently from exposure to sunlight. this could result in serious injury from exposure to sharp objects located under the dash and could cause plastic shards to be embedded in ones face and eyes should the airbags deploy in an accident. i have been told that a replacement from dodge will do the same thing and will cost me about $1200 to replace. i have also found out that almost all 1999 dodge ram's have this same problem as do other year ram's. | |||
| 10/23/2010 | |||
| 1999 dodge ram 1500 quad pick-up. cracking-fractured dashboard and bezel. the dashbord panel has had several long cracks completely transversing and transecting the deck in many areas and many newer ones. what started as a few thin cracks have continued to multiply and widen. now, the entire dash has fractures. pieces have fallen into the interior of the dash among the wiring and ducts leaving large holes on top. the brittle plastic edges are very sharp and leave the surface uneven and weakened. an aftermarket fabric overlay was applied about two years ago at first to conceal cracks, but recent inspection reveeled current structural failure condition. the instrument bezel is also cracked in similar area to dash cracks. these weakened components and the state of fracture progressing throughout panel concerns me as to the safety and function of this vehicle in the event of a collision. what affect could it have on the airbag deploying or the structural integrity and function of components attached to the dash panel? loose plastic pieces could become dangerous to occupants and safety equipment or become lodged funtionally impairing driveability. internet research has informed me that this in not an isolated case. aftermarket vendors have full dashboard replacement part for ~$400., presumably better abs quality than oem part. the dodge dealer quoted about $900. for labor only! these vendors also carry a moulded abs plastic dash cap and bezel overlays to be glued over damaged dashes to improve appearance, (~$300.), a quick dyi job, but will not solve structural weakness nor continued breakage of original dash from below cap, additionally these overlay caps do not have the attachment tabs for airbag or instument cluster, etc., so the original tabs would have to do the job but may be structurally compromised from cracking also. i have yet to decide which is the best option to take. in any case, the old part is still available for the time being | |||
| 02/10/2010 | 155423 | ||
| 1999 dodge ram 1500 dash is cracking. the cracking started with no action to cause such cracking. the cracking is spreading to a point the entire center section of the dash will soon cave in leaving all wiring behind the dash exposed. this is a known problem with dodge trucks. when are you going to do something about it!!! | |||
| 05/19/2010 | 81423 | ||
| 1999 dodge dashboard cracked sitting in parking lot on sunny day. | |||
| 06/15/2001 | 33000 | ||
| Dash cracking on 1999 dodge ram 1500 pick up | |||
| 03/02/2010 | 100000 | 1 | |
| I have a 1999 dodge ram 1500 and the dash is busting into pieces. dodge needs to fix this because it is a safety hazard. i have a 4yr old and a 2 yr old grandkids and don't want them or me to get hit with pieces of the dash. *tr | |||
| 03/01/2004 | 98000 | 1 | |
| Cracked dashes may lead to ripped airbags on deployment. *tr | |||
| 02/01/2010 | 66000 | 1 | |
| 1999 ram 1500 dashboard cracked front to back near pass. side airbag. vehicle and interior kept in immaculate condition with only 66k miles and crack appeared without any occurrence. cost of dash replacement prohibitive. *tr | |||
| 07/15/2009 | 63000 | 1 | |
| Dashboard hazard the part began failing while i was having some interior work done on my vehicle. it started with a small crack and now it's turned into 2 gaping holes. the dashboard on the 1999 dodge ram is a potential hazard. they are very brittle and subject to constant ongoing cracking. if ever there is a case of frontend collision or airbag deployment the driver and passengers could be blasted with numerous pieces of sharp hard plastic. *tr | |||
| 02/01/2010 | 1 | ||
| 1999 dodge ram dashboard cracking all over most of cracks around passenger air bag . incase of accident afraid strong impact will send lose sharp dash pieces onto person inside vehicle. air bag deployment might cause dashboard objects to impale person inside. unknown if water could cause a short in the wiring system to exposed dash causing vehicle to shut off while on highway at speeds of 60mph. very concerned with this defect and afraid to put anyone in vehicle. *tr | |||
| 07/01/2003 | 0 | ||
| I have a 1999 dodge ram 1500 that the upper dash has completely cracked away in large and small pieces. they are sharp & in the event of an accident could become missels or drop into the wiring behind the dash. this is happening from years 1998-2004. the dodge dealer i went to admitted there was a mix-up in the plastic mixture but there was nothing they could or would do.*cw | |||
| 05/15/2004 | 1 | ||
| 1999 dodge ram 1500 cracked dash - dash cracked several years ago and continues to get worse with many cracks. seems like a safety issue in case of airbag deploying and dash projectiles flying about.*tr | |||
| 10/15/2009 | 119200 | 1 | |
| Defect in 1999 dodge ram 1500 pickup dashboard dashboard has cracks and is crumbling apart...!!!! i used armor all to protect dashboard but it keeps falling apart and is risk for injury/death if air bag is deployed..i have read other complaints online cause of dodge skimping on materials..i want dodge to replace this at no cost to me.. *tr | |||
| 05/15/2007 | 100000 | 1 | |
| The dashboard has racks in multiple places and the enter finally fell in onto the top of the radio. the truck has never been abused or in a wreck. i walked outside one morning and noticed the dashboard cracked. about a week later is when the center fell in. *tr | |||
| 01/01/2010 | 160000 | 1 | |
| Dash cracked and fell apart causing headlight wire to melt and headlights to go out while driving down interstate at 70 mph. *tr | |||
| 08/18/2006 | 60000 | 1 | |
| 1999 dodge ram 1500 quad cab. dashboard deteriorated and has finally resulted in large voids and sharp edges being exposed to the passenger compartment. the mounting location for the passenger side airbag has deteriorated to the point where the airbag can fall out. *tr | |||
| 11/01/2008 | 95000 | 1 | |
| The dash board on my dodge ram truck is cracking and falling to pieces. the pieces falling into the dash can cut or expose electrical wires and in a crash the extra broken dash pieces can add to the problem of flying debris that can cut passengers. *tr | |||
| 07/10/2005 | 1 | ||
| Cracked dash on top and down front on 1999 dodge ram 1500 4x4 quad cab. it has been progressively getting worse over the years. it is a hazard in my opinion if the airbags ever had to deploy... it would send pieces of the dash flying at the driver and passengers. this could be fatal. please help make dodge/chrysler repair the dashes in these trucks. from my research online... there are numerous complaints. not only with the 1999 model dodge rams, please help. *tr | |||
| 05/01/2007 | 75000 | 1 | |
| Cracked dash 1999 dodge ram. exposed wires. safety hazard. *tr | |||
| 11/11/2009 | 99000 | 1 | |
| Dashboard has broken apart and completely caved in leaving exposed wiring and turned broken pieces into projectiles if the air bag was to deploy. this should be a safety related defect due to the fact that it poses a risk to motor vehicle safety and exists in a group of vehicles of the same design and manufacture. because it is a critical vehicle component that has broken, fallen apart, and separated from the vehicle, it could cause injury to persons inside of the vehicle.i am not the only person with this problem and if you do a little research online (www.carcomplaints.com)you will see how widespread the problem actually is. dodge should be ashamed of themselves for not already recalling all trucks with this problem at no charge to their loyal customers. *tr | |||
| 10/25/2009 | 40000 | 1 | |
| I bought this 1999 dodge ram in 2002 with about 40,000 miles on it. i now have 79,000. shortly after purchase, the dash cracked. after about 10 cracks across the top of the dash in every horizontal direction. i went to the 5 star local dodge dealer and showed them the problem. they said that they had never heard of the problem and estimated $1500 to repair. until now, i thought that i was the only one with the problem and assumed that this certainly wasn't a widespread problem that may be in line for a class action lawsuit. i ordered a custom fit mat to put over the cracks. the cracks have continued and are now going vertical on the instrument panel bezel. there are probable 15 cracks in all. in addition, the glove compartment plastic door frame hinge pin (part of the dash) broke off on the lower left side. i epoxied in a piece of wood dowel rod to make the glove box door work. seems like the dash falling apart would set off the air bag or short the wiring to cause unsafe operational problem such as a fire. if the air bag deploys with a fragmented dash, will the sharp fragments become missiles that could injure or kill the driver or passenger? this appears to be a really unsafe condition. there are hundreds of complaints about this on the internet. can you help put the pressure on dodge for a recall to replace our dashes? *tr | |||
| 04/18/2009 | 152000 | ||
| Tl*the contact owns a 1999 dodge ram 1500. while the contact was examining his vehicle he noticed that the entire dashboard began to wear and crack. the vehicle was taken to the dealer where the contact was informed that the entire dashboard needed to be replaced. the contact noticed prior that there were small cracks forming on the dashboard. the current and failure mileages were 152000. | |||
| 09/22/2009 | 0 | 1 | |
| 1999 dodge ram 1500 busted dash. my concern is the air bag deployment. the dash is so busted up that i'm worry what will happen if i'm ever in an accident. if the air bags come out will all the sharp pieces of the dash fly out and hit me. those pieces are really sharp and i fell like they could do just as much damage to someone as being in a wreck. the busted dash is such a safety hazard. the wiring is also exposed and that along creates a safety hazard. i have two children, i would hate for one of them to get hurt just because dodge will not do a recall. i'm not sure of their reason for not doing it, but in this economy, they are loosing business fast due to their lack of responsibility. *tr | |||
| 08/11/2009 | 55000 | 1 | |
| I have a 1999 dodge ram with 88,000 miles on it. the truck is always kept in the garage and in perfect condition except the | |||
| 08/01/2008 | 135000 | 1 | |
| I currently own a 1999 dodge ram 1500 pickup and mechanically it has been a pretty good car. however, about a year ago, my dash started cracking and has since developed multiple cracks that run from the front of the dash to the windshield!! i've witnessed many other dodge pick-up trucks with the same issue and some have big chunks of plastic that have broken out of the dash. i'm concerned that wiring will be exposed, the plastic as it breaks off in chunks will fall down into the dash and cause problems! i really believe that dodge had a problem with the plastic used in the dashes of their pickup trucks during this time period. they should pay to have these dashes replaced!! thanks! *tr | |||
| 03/15/2009 | 171000 | 1 | |
| Dash is cracking and collapsing inside of vehicle. small electrical fire that i caught early enough for either the dash cutting wires, or from them baking in the sun. *tr | |||
| 06/01/2007 | 100000 | 1 | |
| Dashboard on 1999 dodge ram 1500 cracked and fell apart. pieces of dash falling off. *tr | |||
| 06/19/2003 | 1 | ||
| Dash is severely cracked. *tr | |||
| 07/20/2008 | 60000 | 1 | |
| The dashboard on my 1999 dodge ram truck is cracked, broken, and coming apart. parts of the dash are falling into the vents and other electrical devices. *tr | |||
| 06/14/2007 | 130000 | 1 | |
| 1999 dodge ram 1500. dash has cracked all over, and has fallen through in places. *tr | |||
| 09/16/2006 | 1 | ||
| The dashboard on the 1999 dodge ram 1500 and most dodges from 1994-2001 specifically are cracking all over the country. we had a crack in the dashboard after getting the air conditioner fixed. we thought it was there fault but due to the high number of dashboards being shattered in these trucks from many people i don't think it is. now the whole dash is in danger of caving in. this has been reported in the news many times and people are getting fed up. this could cause electrical damage and the sharp plastic from the jagged cracks can hurt someone. i believe the dashboards need to be recalled or someone will be hurt. *tr | |||
| 09/28/2007 | 126000 | 1 | |
| Dash board is cracking all over. it just started a few months ago and is getting worst. my truck is in show condition and this really bites. i think dodge should fix this problem with a recall. i don't think my airbag will work because the housing it seats into is cracked too. *tr | |||
| 05/16/2006 | 63000 | 1 | |
| 1999 dodge laramie 1500 quad 4x4. dash has cracked and broke into pieces and fallen into dash wiring harnesses. currently has only affected the front speakers. concerns about the airbag and headlamp wires located in the same area. *tr | |||
| 10/18/2007 | 63000 | 1 | |
| I have a 1999 dodge ram 1500 with 64,000 miles. just recently i have noticed that the dash developed a crack that grew in length on the drivers side. now there is a nother crack on the passenger side of the truck. the crack on the drivers side goes from the windshield all the way to the top of the dash. the other one isn't that big but it is starting to get bigger. *tr | |||
| 11/14/2008 | 1 | ||
| My dash board is cracking day after day and it keeps getting worse. it started above the air bag section and i'm worried after some time if this may have some safety issue problems. the quality of the dash board is cheaply made. *tr | |||
| 12/20/2004 | 50000 | 1 | |
| I own a 1999 dodge ram 1500 4x4, and my dash is just falling apart day by day. the plastic is very brittle. i tried a dash cover but it has nothing to hold it up. *tr | |||
| 11/10/2006 | 87000 | 1 | |
| My 1999 dodge ram truck 1500 began getting cracks on the dash in 2006. i reported it and was told there is not anything that can be done since it is not a recalled part. since that time i have a huge opening on my dash and continues to get larger every day. i am concerned about safety issues such as air bag, electrical system, steering wheel, power brakes. i am a single mother with this as my primary and only vehicle and well i need not tell you what you already know...i can not afford to be w/o transportation nor w/o safety regarding my vehicle. *tr | |||
| 02/20/2006 | 1 | ||
| 1999 dodge ram 1500 pick up. dash board is collapsing, i'm worried that this could lead to electrical problems. i.e headlights going out or something worse. this seems to be a huge problem for dodge truck owners. there needs to be a recall. *tr | |||
| 09/07/2008 | 1 | ||
| Dash cracking and breaking up. caving in, big hole in dash. unsafe now. happened over summers, made too thin. one crack when i bought it. all broke up now. '04-'08. *tr | |||
| 08/19/2008 | 108000 | 1 | |
| Cracked dashes may lead to ripped airbags on deployment(safety issue). *tr | |||
| 07/22/2001 | 45000 | 1 | |
| 1999 dodge ram 1500 dashboard cracking into large pieces causing sharp edges exposed on the dashboard. also large pieces falling under dash on top of passenger airbag which could cut airbag. an person can and will be seriously injured from the sharp edges and debris from these manufacturing flawed dashboards. possibility of the passenger airbag failing due to being cut by failed dashboard. this is a safety issue!! *tr | |||
| 02/04/2005 | 1 | ||
| The trucks dashboard become cracking and has become falling apart. i have had an accident with the truck but this has became in issue before the accident happened. *tr | |||
| 01/05/2006 | 82000 | 1 | |
| Dashboard cracking. *tr | |||
| 06/20/2004 | 80000 | 1 | |
| Cracked dash board, 1999 dodge ram we had it replaced three or four years ago. *tr | |||
| 06/01/2001 | 30000 | 1 | |
| Dashboard is cracking and continues cracking - large chunks are falling in below the dash where most crucial wiring is located. *tr | |||
| 06/29/2008 | 56000 | 1 | |
| 1999 dodge ram dash cracking which could lead to failure of electrical safety functions such as air bags, headlights and windshield wipers. dodge and dodge dealerships are aware of this problem due to the tremendous number of complaints. reports of large chunks falling into electrical wiring. *tr | |||
| 08/15/2003 | 1 | ||
| I have a 99 dodge ram 59xxx miles. the dashboard is cracked in multiple places. the truck has a dashmat and have always been parked under a canopy. i never put armor all on the dash.(in a forum this is what some said what caused the dash to crack). i've had 3 to 4 company vehicles in 11 yrs and never had this happened. i refuse to pay the dealer $800 to $1000 to replace. this happened approx. 2 yrs after i had the truck. *tr | |||
| 07/15/2007 | 90000 | 1 | |
| Dash board is cracking and breaking apart for no reason, i'm afraid pieces are going to fall in and cause electrical malfunction. will this cause airbags not to deploy correctly? *tr | |||
| 01/15/2008 | 89000 | 21 | 03/15/2006 |
| The dashboard started cracking. that is a seperate failure. the next failure is when going over any bumps in the road, the dashboard lights, rpms, guages, bells cuts off and if you happen to turn the vehicle off, it will not restart. it is not corrected and after contacting chrystler, they opted to do nothing towards the repair. *tr | |||
| 04/12/2008 | 105000 | 1 | 01/15/2007 |
| I own a 1999 dodge ram 1500 and the dash is cracking all to pieces. i just heard a story about how when this happens the sharp pieces can cut my wiring beneath the dash. *tr | |||
| 01/15/2008 | 8800 | 1 | 02/09/2001 |
| My 1999 doge ram 1500 dash cracked and then exploded into pieces while driving i now have arge holes in the dash with the wiring exsposed. *tr | |||
| 03/28/2008 | 60000 | 15 | 11/20/2006 |
| We own a 1999 dodge ram sport and the dashboard is literally crumbling away. it is severely cracked all over. i am concerned that if we are in a wreck that the pieces will fly off the dash and harm the passengers and that the airbags won't deploy properly. i am also concerned that pieces will fall down into the dash and cause further problems. i haven't done anything to correct the problem yet because i don't have the money. *tr | |||
| 01/01/2005 | 60000 | 1 | |
| Same as all other dashboard complaints. dashboard is just self destructing with large pieces falling into the inside of the dash. nothing shorted out yet but i'm sure it's just a matter of time. *tr | |||
| 10/10/2007 | 1 | ||
| I bought my 99 dodge ram new in tucson, az. within a couple of months i bought a carpet dash cover to protect the dash from the sun. have not looked under cover till truck experienced heater core problems. took truck in to get part fixed and was informed my entire dash was cracked. i never used protective chemicals like armoral or removed the dash cover, so sunlight/chemicals should not have caused this problem. as with other people with this dodge dash crack problem i have lost my right front speaker and other electronic equipment appears to be having issues. nothing specific yet except for the speaker. have appointment for truck, but don't expect much as my truck is sitting at 64,000+ miles and it is a few years past warranty. am concerned that the dash could be causing electrical problems which could lead to fire or air-bag deployment. *tr | |||
| 09/07/2006 | 120000 | 1 | 09/03/2001 |
| I purchased my 99 dodge truck in 2001 and have always maintained it. about 2 years ago i noticed a crack develop on the dash. this crack has grown and spider out and now the entire dash is broken into pieces. i have covered the dash with a plastic cover because dodge would not repair the issue. the entire dash has continued to crack under my cover and will eventually crumble to pieces. i think this is a safety hazard. *tr | |||
| 11/19/2007 | 59000 | 1 | 02/08/2005 |
| 1999 dodge ram 1500 dashboard falling apart. when i turned the defroster on something flew out and hit me in the face. later i found a small piece of the dash in my lap. this could have hit me in the eye. dash is falling completely apart. *tr | |||
| 02/08/2008 | 1 | 08/15/2005 | |
| Own a dodge ram 1500 (1999). dash began cracking about a year ago, now it has huge holes where the dash has literally broken off in chunks! i'm concerned that the dash could become a hazard if there were a crash (would it become shrapnel?), will this problem affect the airbags? *tr | |||
| 12/10/2004 | 90000 | 1 | 08/06/1999 |
| 1999 dodge ram 1500: the dashboard continues to crack and cave-in. a 10- 12 inch diameter section has cracked and fallen in. dealer will not repair. *tr | |||
| 01/01/2007 | 1 | 01/01/2002 | |
| Dash is all cracked up and needs repaired. its been getting progressively worse. *tr | |||
| 11/28/2007 | 1 | ||
| Dashboard cracked in half in two places,and cracking more and more each day,one of the big cracks is in front of the air bag. found many complaints on the web about these dodge dashboards falling apart,this could be a real safety problem i hope something is done about, i know dodge ain't doing nothing about! *tr | |||
| 06/22/2006 | 64000 | 1 | 01/11/2005 |
| Dashboard falling apart. gaping hole in the middle, and continues to get worse. *tr | |||
| 07/15/2006 | 1 | ||
| My 1999 dodge ram dashboard just seemed to explode one morning in 2006. there were no apparent cracks before incident. just all of a sudden the whole dash cracked and big pieces of it fell off leaving large holes in the top of dash. *tr | |||
| 01/23/2003 | 97000 | 5 | 10/25/1998 |
| Dash cracking and it may break into small chunks and could put an eye out. dodge should recall from 98 models to o4 models, this seems to be the most reported year models!!!!!!! *tr | |||
| 09/01/2002 | 60000 | 1 | |
| 1999 dodge ram quad cab dashboard developed its first crack on the passenger side above the airbag five years ago. in the past couple of years, the dash on the passenger side is continuing to disintegrate despite using visors to keep as much sun out as possible. the drivers side is also starting to crumble around the air vents. *tr | |||
| 10/21/2007 | 57000 | 1 | |
| The vehicle's upper dash has developed six major and separate cracks which poses a possible hazard. it is an apparent defect most likely within the process of molding the dash. in the molding process, if the molten plastic is not the proper temperature, or formulated properly, then the dash will develop stress cracks, which are straight lines, not webbing. additionally, these cracks are neither caused by sun or protectorant nor heavy use or environment. main concern: further cracking can and will lead to the dashboard failing and falling into the wiring, possibly causing a short or fire. electrical failure could cause a fatality due to the deploying of the air bags in a manner not related to an automobile accident via a short (two wires touching), or the failure of the headlamps during darkness, or the failure of the windshield wipers at speed during heavy rain. i have contacted the manufacturer to see if they will address this inherent flaw in the product. *tr | |||
| 04/15/2007 | 102350 | 1 | 03/03/2001 |
| Dash cracked to pieces after showing numerous apparent cracks for some time. *tr | |||
| 08/23/2007 | 35000 | 1 | 08/10/1999 |
| The dash on my 99 dodge ram qc 4x4 started cracking in 2003 and now there are pieces of the dash breaking off and falling inside. now i am having wiring issues and nobody will repair or even look at the truck with the dash like it is. i talked to the dodge dealership and they told me that this is common and it will cost over $400 to fix. then i will have to pay even more for the damage to the wiring that this failure caused. now i am wondering if i do get into an accident if the airbags will even deploy! *jb | |||
| 09/30/2007 | 110000 | 1 | 05/15/1999 |
| The dash on my 1999 dodge ram 1500 quad cab is cracking all over. it is beginning to fall apart. this is my only vehicle (one that i baby) and i am its only owner. i am concerned about the safety on not only myself, but also my passengers. if we were to be in a wreck, i am not sure that the sharp plastic wouldn't break off and hurt us. *tr | |||
| 07/01/2007 | 1 | 11/01/1999 | |
| I have a 1999 dodge 1500 quad cab truck and bought it brand new in 1999. this past year my dash board started cracking and then just caved in. i am a single mom with four kids. this is my only transportation. i am now starting to have other issues with the electrical. this is a hazard to me and my kids. i promise someone will be sued if something happens to myself or my kids. dodge dealership does not call this a recall. something needs to be done. *tr | |||
| 06/24/2007 | 10 | ||
| 1999 dodge ram 1500 dash has cracked, split and sunk in since the purchase and every day there is new cracks appearing! one popped so hard when i turned the heat on low that a small piece of the dash flew up and got lodged in my eye. this has been non stop with this dash. *tr | |||
| 07/15/2007 | 75000 | 1 | |
| I own a 1999 dodge ram 1500. the dash has developed a crack across the middle of the dash that keeps getting bigger. *tr | |||
| 05/25/2006 | 98000 | 12 | 10/01/1999 |
| I was driving down the road about a year ago and my dash board cracked from the window about 6 inches up. the cracks have multiplied since then to 12 cracks and some parts of the dash have fallen into the dash. i drive a 1999 dodge ram 1500. i called the dealer and they quoted me $550 for the top part of the dash. i know of 6 other people with the same problem and would like to have my dash replaced by the dealer. this is an obvious defect. *tr | |||
| 07/14/2007 | 83000 | 1 | 06/04/2002 |
| 1999 dodge ram quad cab plastic dashboard has developed many cracks. 1999 dodge ram quad cab has developed steering clunk. *ak | |||
| 07/08/2007 | 87001 | 1 | 04/07/2007 |
| I recently purchased a 1999 dodge ram laramie slt. after having it for a few months i noticed that the dashboard was cracked and craking in numerous places. after a few weeks i now have numerous holes in my dash board. it is begining to look like a jig saw puzzle. this is a serious defect that can cause serious damage. *ak | |||
| 06/27/2007 | 50000 | 1 | 10/06/1999 |
| Cracked dashboard: all of a sudden my dashboard started to crack for no reason. cracking pieces were falling under the dashboard, possibility of slicing wires. exposed wires werr now exposed to the sunlight. could cause melting of the wires. dodge won't replace the item even though it is an obvious defect across all of dodge's trucks. *ak | |||
| 06/21/2002 | 1 | ||
| 1999 dodge ram pickup dashboard cracked after having vehicle for only a few years. now dashboard is in pieces and rattles the entire ride. *ak | |||
| 05/01/2003 | 1 | 12/19/1998 | |
| 1999 dodge ram 1500, has a cracked dash. the whole top of the dash is cracked. this started about 4 years ago and it is slowly getting worse. it poses a threat for safety, if the air bags were to get caught in the cracked dash. *tr | |||
| 05/02/2006 | 1 | ||
| You can add my name to the long list of others who have a cracked dashboard on my 1999 dodge ram 1500. it has been cracked for some time now but i thought i was just unlucky but after doing some research i found that there are many people with the same problem but dodge will do nothing to fix the problem which i consider unethical. *tr | |||
| 05/25/2007 | 1 | ||
| Dash board collapsed causing electrical problems on 1999 dodge ram 1500 pickup. *tr | |||
| 05/21/2007 | 86200 | 1 | 04/12/2004 |
| When ridding down the road, i was cut off by another car i turned the wheel to avoid hitting the car and i hit the curb that was about 3 inches high. when i hit the curb my dash board cracked. there is a big hole in the middle, a long crack straight across.i called my insurance company to claim but was denied because of a manufacture default. dealer said it will cost me about 3,500 to fix. i was only going 7 miles per hour. *tr | |||
| 01/01/2004 | 1 | 11/15/1998 | |
| Dashboard was falling apart. pieces were falling down inside the dashboard and could not be recovered. safety problem from the stand point of if there should be an accident the pieces could cause serious injuries. *ak | |||
| 01/01/2003 | 1 | 08/27/1999 | |
| The dashboard in the 1999 dodge ram 1500 started developing cracks in it a few years after purchase. i tried to contact the dealer pertaining to this, but was told, sorry, it was out of warranty. the cracks have continued for the past few years despite purchasing a window shade to screen it from the sun. if the cracks continued, entire pieces will begin to fall somewhere behind the dashboard onto electrical components as well as possibly spread to the passenger air bag.*ak | |||
| 01/01/2003 | 1 | ||
| I have a 1999 dodge ram 1500 pick-up. the dashboard starting cracking a couple of years ago, and now there are some big pieces missing, and the dashboard looks horrible. *ak | |||
| 05/10/2007 | 1 | 11/28/2000 | |
| The dashboard on the 1999 dodge ram truck was cracked. the truck has been well maintained and was housed undercover. the crack appeared about 2 months ago. our local news reported hundreds of owners with the same problem ,indicating there may be a defect in the dashboard of these vehicles.*ak | |||
| 05/01/2006 | 8600 | 8 | 05/15/2000 |
| 1999 dodge ram / dashboard cracking in multiple places, on verge of collapsing. it is a safety issue. *ak | |||
| 01/06/2001 | 20000 | 1 | 04/04/1999 |
| Dashboard on a dodge ram 1500 cracked and caved in. dodge had hundreds of complaints.it was a hazard because of exposed wiring.*ak | |||
| 01/01/2007 | 1 | 02/15/1999 | |
| The dashboard of my 1999 dodge ram 1500 has several cracks with at least one piece ready of falling off. *ak | |||
| 05/06/2007 | 2 | ||
| 1999 dodge ram 1500, second dash board that is cracked in multiple places. first dashboard replaced under warranty days before it expired!! new dashboard was covered with dashboard rug to prevent sun damage as suggested by dealer. no good, it was cracked in multiple places again. *ak | |||
| 05/08/2007 | 1 | ||
| 1999 dodge ram 1500, purchased it new. the dashboard has been cracking for the last few years, and has on 5-8-07 broken into itself. no sort of accident has happened because of the defect. *ak | |||
| 05/10/2004 | 1 | ||
| Broken and cracked dashboard. *ak | |||
| 05/07/2007 | 1 | 06/07/1999 | |
| Dashboard is cracked and falling apart. *ak | |||
| 05/04/2007 | 70000 | 1 | |
| Severe cracking of dashboard on 1999 dodge ram pick-up. two recent news stories have shown that this was not an isolated incident.*ak | |||
| 01/01/2005 | 0 | 1 | 06/06/2000 |
| There was no events leading up to it, the dash just cracked. the failure was that the dash cracked in 4 different places and is in danger of falling in or coming apart. it was brought to a dodge dealer in vero beach and they did nothing about it. *tr | |||
| 11/27/2003 | 1 | ||
| Dash board cracks (holes) in 1999 dodge ram. the problem in the news is not only 2001 trucks, our dash is completely gone. *tr | |||
| 08/15/2006 | 4 | 01/03/2002 | |
| Dashboard cracked and caved in. *tr | |||
| 07/01/2006 | 85000 | 1 | |
| Dashboard cracked and falling in. based on other similar reports from the news this can lead to electrical problems causing lights to go off, dashboard to short out, etc. *tr | |||
| 01/01/2007 | 61110 | 1 | 09/10/2004 |
| The dashboard is disintegrating. there are several large cracks that go from windshield to front of dash along with other areas that have actual holes from cracking. *tr | |||
| 03/20/2007 | 1 | 12/18/2006 | |
| My dash on my 1999 dodge ram 1500 truck is collapsing. pieces are falling inside by the heater core. there does not seem to be any apparent reason for this to happen. there are other dodge trucks out there that this is happening to also. *tr | |||
| 02/08/2002 | 38000 | 2 | |
| Tl*the contact owns a 1999 dodge ram 1500. the dashboard cracked and the dealer replaced the upper dashboard assembly. the dashboard cracked again two years later. the contact stated that pieces of the dashboard fell off, and she has had to use duct tape to keep it together. the dealer stated that the sun was the cause of the crack, and will not replace it for free. the contact has pictures and repair invoices. the current mileage is 96,000 , and failure mileage was 38,000. *ak | |||
| 01/05/2006 | 98000 | 1 | 08/23/2004 |
| Dashboard is cracking and caving in 1999 dodge ram pick-up truck. dealer refused to take care of problem. *tr | |||
| 10/15/2006 | 1 | ||
| 1999 dodge 1500 pickup. dash board cracked and fell apart from no apparent reason. dodge would not help in replacing. i had it replaced at a cost of approx $500 so as not to cause an electrical fire. *tr | |||
| 01/25/2005 | 80000 | 1 | 12/14/1998 |
| Dashboard craked in several places. *ak | |||
| 10/15/2006 | 14000 | 1 | |
| I am the owner of a 1999 dodge ram 1500. i know there are many other complaints about this same problem. the dash board on my turck was in great shape when i purchased the truck. now within the last couple months the dash board has began to develop large cracks in it, around the right side airbag. the problem have gotten progressivly worse until today, while shutting my hood, a very large chunk and several smaller chunks fell into the firewall area with a couple smaller pieces falling down ontop of the airbag. i am filing a complaint due to a fear that if i was to get into an accident, where an airbag would save the front passengers life, that 1.) the airbag will fail to deploy properly due to chaffing and cuts into the airbag from dash pieces falling and 2.) large pieces of plastic dash will become shrapnal flying around the car of the truck resulting in further avoidable injuries. i am having to replace this dash out of my own pocket. paying for a problem that countless fellow dodge owners are having. look around on any dodge ram forum and do a search on dash and you will pull up thousands on top of thousands of posts about the 2nd gen dodge ram pick-ups (94-01) haveing the same dash board problem. | |||
| 08/01/2006 | 101000 | 1 | 02/22/1999 |
| Dashboard of 1999 dodge ram 1500 quad 4x4 has huge crack running from the windshield to the glove box over the passenger side airbag. truck has not been offroad, wrecked, or hit anything to cause this crack. at this time i am unsure about what effect this crack may have on the deployment of the passenger airbag. *nm | |||
| 09/17/2006 | 1 | ||
| Plastic on top of dash (dash cap) is severely cracked and is now open to the underside. i feel this is a problem with this make of truck and could damage or hinder the air bags if deployed. *nm | |||
| 06/25/2006 | 1 | ||
| Cracked dash on 1999 dodge ram 1500 4x4. dash is cracked on passenger side could interfere with passenger side air bag. *nm | |||
| 06/01/2005 | 2 | ||
| My 1999 dodge ram 1500 has a cracked dash and this is the second that i have put in it. there is no reason for them to be breaking and am worried about safety issues with air bags. *nm | |||
| 03/01/2005 | 1 | 07/02/2000 | |
| There are several people including myself that has bought a 1999 dodge ram 1500 and the dashes are cracking . i was told it was cracking due to it not having any flexability. can you help. *nm | |||
| 01/17/2006 | 1 | ||
| I own, since new, a 1999 dodge ram pickup truck. the truck has 57,000 miles and is well taken care of. last year i noticed a crack running along the bottom of my dash. after that, they just kept coming one after another. now i can take it apart like a puzzle . one big piece did come out, leaving a gaping hole. im waiting for warmer weather to try to fix it. my concern is ,being that the whole dash is in pieces,how secured is the airbag on the pass. side ? *nm | |||
| 01/15/2001 | 1 | 09/28/2000 | |
| 1999 dodge ram 1500 have had 2 dashes in it both have cracked the entire length of dash everyone i know that has one of these trucks has had the same problem dealer would not do anything about it since out of warranty. *nm | |||
| 12/01/2004 | 89000 | 1 | 09/24/2004 |
| Dashboard literally fell apart, i feel its unsafe in the event of a wreck parts of the dash of this truck could be projectiles. 1999 dodge ram1500 pick-up. *nm | |||
| 10/01/2005 | 85000 | 1 | 02/27/1999 |
| Severely cracked dash on '99 dodge ram p/u. extends to passenger air bag. not yet repaired. *nm | |||
| 02/01/2006 | 1 | 08/15/2004 | |
| I am the owner of a 1999 dodge ram. my dashboard began cracking last year (2005.) the truck isn't that old and i see no reason why it should be cracked as it is... right now i have a huge gaping hole for a dash. i'm also aware many people are having this same problem. the plastic on the dash is very brittle and the slightest bump is just cracking things more and more. dodge needs to step up and do something about this. i feel this is a serious defect in some of their trucks. *jb | |||
| 07/01/2005 | 1 | ||
| The dashboard of 1999 dodge ram 1500 cracked, and parts of it totally broke off. other parts of the dashboard have not quite broken off but it will not take much more for them to do so. pieces of the dashboard that have already broken off and have fallen down in the dashboard were loosely flying around. it looked as though it will cause issues with air bag deployment, and/or cause injury to a passenger in the event of a crash. the crack provided a sharp edge(s) where some body part may get caught, cut, or sliced if they come in contact with it in an accident. *ak | |||
| 12/24/2005 | 95000 | 2 | |
| In my 1999 dodge ram, i have replaced the dash twice. it has cracked both times. you cant keep dashes in these trucks! *nm | |||
| 12/14/2005 | 58600 | 1 | 10/15/2004 |
| The dash board of my 1999 dodge ram 1500 is cracked, and looks as though it may cause issues with air bag deployment, or cause injury to a passenger in the event of a crash. the crack provides a sharp edge(s) where some body part may get caught, cut, or sliced if they come in contact with it in an accident. *nm | |||
| 05/01/2005 | 1 | 11/01/1999 | |
| Dt: the contact stated the dashboard disintegrated. the dealership stated there was no recall, and the vehicle was not under warranty. the contact will have to pay for it. this has happened for six months. no repairs have been made at this time. *ak | |||
| 02/20/2005 | 106000 | 1 | 07/29/1999 |
| The driver noticed that the top of the dashboard, on the passenger's side was cracked. the vehicle was taken to the dealer for inspection, and the mechanic determined that the dashboard needed to be replaced. *ak the mechanic also suggested that the problem had been in bind since assembly, popped in several places and he was unable to anything about it at the time. the dash had developed several lengthy cracks and one of the cracks had infringed the drivers side air bag. the consumer was informed by a representative of chrysler that the vehicle was out of warranty and that chrysler would not do anything to help with this problem. *sc | |||
| 10/28/2004 | 1 | 10/28/2004 | |
| Dashboard cracked for no reason, has fallen into pieces. *ak | |||
| 09/24/2004 | 1 | ||
| The dash board cracked across the top. the consumer was very concerned with this issue because the air bag may deploy. *jb *tc | |||
| 09/17/2002 | 30000 | 1 | |
| Dashboard crumbled into little pieces. dealership indicated that this occurred because of a defect in the material being used. this was a common problem with these vehicles. the entire dashboard had to be replaced.*ak | |||
| 07/12/2000 | 70000 | 1 | |
| The dashboard cracked on the top , entire dashboard, to include the passenger side. consumer complained to the gm dealer and maufacturer. consumer felt the windshield will be affected.*ak | |||
| 12/18/2001 | 68000 | 5 | |
| While driving at any speed, when the vehicle hit a bump, pieces of the dash board flakes off. there are numerous cracks running through out the dash board. the manufacturer and the dealer are aware of the problem. *ph | |||
| 09/05/2003 | 40000 | 1 | |
| The dash in my dodge ram 1500 truck began with a hairline crack at about 40,000 miles. i began by taking it to the dodge dealer, who said the regional service manager would call me. no one ever called back. since then, the dash as literally fallen apart. the immediate safety issues are (1) the air bag and its ability to deploy, and (2) pieces of the dash flying apart and into occupants in the event of a motor vehicle accident. i have emailed chrysler; after chrysler's 2nd reply, no one would respond via email. i have called chrysler's toll free customer support phone line. i spoke with a very young and adamant young man, who refused to budge on the reply i obtained via email. he eventually terminated the converstation by hanging up on me. neither party (email or toll free support line) were interested in actually seeing digital photos of the problem. the phone support rep, when told of my safety concerns, simply responded that if i thought it was such a big deal that i should go ahead and replace the dash myself. some answer! i did stop by the dealer (again) this afternoon and gave me a piece of the dash in the erstwhile hope that the new service manager will begin to work this problem. please help. i am very frustrated and quite surprised at the total lack of chrysler customer care. i can afford to replace the dash at my expense (luckily), but am torn because of chrysler's refusal to do the right thing and replace this unsafe defective part.what do you suggest i do?if you want the digital photos, i can send these as well.*ak | |||
| 04/11/2003 | 1 | 09/23/1999 | |
| The dash board material contained a 16 inch crack. *jb the hinge had broken off of the glove box. scc | |||
| STRUCTURE - BODY | |||
| 08/14/2008 | 145000 | ||
| Tl* the contact owns a 1999 dodge ram 1500. while driving approximately 55 mph the hood suddenly opened and shattered the windshield. the vehicle was inspected by an auto glass technician who replaced the windshield. the vehicle was not taken to the dealer for diagnostics. the vehicle was not repaired. the approximate failure mileage was 145,000. | |||
| 08/14/2008 | 145000 | ||
| Tl- the contact owns a 1999 dodge ram 1500. while driving approximately 55 mph the hood suddenly opened and shattered the windshield. the vehicle was inspected by an auto glass technician who replaced the windshield. the vehicle was not taken to the dealer for diagnostics. the vehicle was not repaired. the approximate failure mileage was 145,000. kmj | |||
| 08/14/2008 | 145000 | ||
| Tl- the contact owns a 1999 dodge ram 1500. while driving approximately 55 mph the hood suddenly opened and shattered the windshield. the vehicle was inspected by an auto glass technician who replaced the windshield. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 145,000. da | |||
| 05/01/2007 | 76000 | ||
| Tl- the contact owns a 1999 dodge ram 1500. the contact noticed that the entire center of the dashboard was fractured. the vehicle was not taken to the dealer for diagnostics or repairs. the approximate failure mileage was 76,000. kmj | |||
| 05/01/2007 | 76000 | ||
| Tl- the contact owns a 1999 dodge ram 1500. while parked the contact noticed the entire center of the dash board was cracked. the vehicle was not taken to the dealer for diagnostic. the vehicle was not repaired. the approximate failure mileage was 76,000. ds | |||
| 11/29/2001 | 326000 | ||
| Tl* the contact owns a 1999 dodge ram 1500 sd. the contact stated that the dashboard was cracked and fractured into pieces. the vehicle was taken to the dealer who advised that the dashboard would need to be replaced. the manufacturer was not notified of the failure. the failure mileage was 326,000. | |||
| 11/29/2001 | 326000 | ||
| Tl- the contact owns a 1999 dodge ram 1500 sd. the contact stated that the dash board was cracked and fractured into pieces. the vehicle was taken to the dealer who advised that the dashboard would need to be replaced. the manufacturer was not notified of the failure. the failure mileage was 326,000. kmj | |||
| 11/29/2001 | 326000 | ||
| Tl-the contact owns a 1999 dodge ram 1500 sd. the contact state the dash board cracks and break up into pieces. the vehicle was taken to the dealer who will replace the dash board for $500 at the owners expense. the manufacturer was not notified. the failure mileage was 326,000. mw | |||
| 10/10/2011 | 43000 | ||
| Tl- the contact owns a 1999 dodge ram 1500. the contact stated that the front frame detached from the vehicle while driving 30 mph. the vehicle was towed to a local mechanic who examined the vehicle and found that the front frame was corroded, which caused the frame and the steering box to separate from the vehicle. the mechanic advised the vehicle was not repairable. the vin was not available. the failure and the current mileage was 43,000. kmj | |||
| 05/11/2007 | 80 | 1 | |
| The dash top on my 1999 dodge ram 1500 pickup cracked into little pieces and fell into the lower half of my dash. when i talked to dodge about this problem they said they could not help me my truck was over the warranty. this should never have happened i drive this truck like a car always taken care of never wrecked or off road. i thought this just happened to mine until i went on the internet and learned there are hundreds if not thousands of us with the same problem. model years 1997-2003. please tell me what your going to do for us. do you know about this ? will you make this a recall? will you stand by us? please let me know. dodge turned there back on us. don't let them get away with this. thank you. *tr | |||
| 10/20/2003 | 138229 | 2 | 05/16/2001 |
| 2 country squire tires lt245/75/16 threw their tread belts for no reason while i was driving. i went to my dealer and wanted to know why. they said there is nothing wrong with the tires. i explained that if these tires had been on the front, i would have been killed and asked them to check with the mfg. they told me they didn't know who the mfg. was and replaced one of the tires with another country squire 245/75/16. the other tire was replaced with a summit tire with similar tread. i paid for both tires. when these tires blew my fender was dented & the shrouds above the tire were destroyed. my mud flaps were torn off. dealer refused to make anything right. tough luck. i still have three of these tires on my pickup. what do i do? these tires had only been on my pickup for four months when i had trouble. *ak | |||
| STRUCTURE - BODY - BUMPERS | |||
| 08/01/2002 | |||
| Bumper was poorly designed. bumper was pushing under the location at a 5 or less mph impact. feel free to provide any further information concerning this matter.*ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 09/01/2004 | 54000 | 1 | 11/13/1999 |
| Consumer was concerned that rust/corrosion was noticed around the striker plate. dealer was not notified.*ak | |||
| STRUCTURE - BODY - HOOD | |||
| 04/30/2008 | 183000 | ||
| Tl*the contact owns a 1999 dodge ram 1500. while driving 55 mph, the hood popped open and shattered the windshield. the entire fender and grill were bent. the vehicle has not been inspected by a dealer or mechanic. the failure mileage was 183,000. | |||
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||
| 05/01/2007 | 61000 | 1 | 02/16/2006 |
| Tl*the contact owns a 1999 dodge ram 1500. the contact stated that the hood suddenly flew open while the vehicle was in motion. the speed was unknown. the dealer diagnosed the failure as the hood latch assembly. the contact was informed that there was a recall. however, this vehicle was not included. the current and failure mileages were 61,000.*ak | |||
| 05/06/2003 | 98152 | 1 | |
| While driving, the hood popped open. *jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 07/30/2011 | 100000 | ||
| Tl- the contact owns a 1999 dodge ram. while parked the contact inspected the vehicle and noticed the front drivers side frame was extremely corroded. the contact stated the steering box, sway bar, pitman arm, spring and shock assembly and bumper are all connected to the section of the frame that was corroded. the vehicle was not taken to a dealer for diagnostics. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 100,000. ds | |||
| 11/17/2009 | 105000 | 1 | |
| The dodge death wobble is for real. while driving my 1999 dodge ram 1500 on the interstate, i went over a small bump in the road. the whole truck began shaking violently. it was extremely hard to control and did not stop shaking until i slowed down to under 20 mph. this is extremely unsafe and dodge should be forced to fix the problem. this problem has occurred more than five times in my truck. *tr | |||