Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 11/17/2009 | 105000 | 1 | |
| The dodge death wobble is for real. while driving my 1999 dodge ram 1500 on the interstate, i went over a small bump in the road. the whole truck began shaking violently. it was extremely hard to control and did not stop shaking until i slowed down to under 20 mph. this is extremely unsafe and dodge should be forced to fix the problem. this problem has occurred more than five times in my truck. *tr | |||
| 04/01/2005 | 1 | 01/30/2002 | |
| 1999 dodge ram experiencing problems with the brakes and the catalytic converter.*mr 1 year old and not on repository. when the brakes were applied a light on the dash illuminated. the dealer stated there was no problem with the brakes. the consumer took the vehicle to another mechanic, who stated he was sold a vehicle with no brakes. the mechanic stated the vehicle needed to front brakes with shims, front rotors, two front calipers, bearings, two rear shoes, two rear hardware, two drums and two rear wheel cylinders. the vehicle jerked when the consumer placed the gear into reverse. the front wheel on the drivers side would shake when the consumer hit a pothole. the windows would fog with a greasy film, the heating coil was replaced. the check engine light illuminated and the 02 sensor was replaced. the pcv valve hose was replaced, the left brake light bulb was replaced, 4 injectors were replaced. *jb | |||
| 01/01/1999 | |||
| Wanders, and requires constant steering corrections from driver. *ak | |||
| 03/20/2000 | 0 | ||
| Consumer has to continuously fight to keep vehicle on road. took vehicle to dealer, and they replaced steering box. but problem reoccurred, and vehicle has been at dealers 6 times since then. *ak | |||
| 05/24/1999 | 1000 | 05/01/1999 | |
| The vehicle pulls to the right side of the road at speeds over 50 mph if the steering wheel is released. a continuous down force on the left side of the steering wheel has to be maintained if the vehicle is to remain in a straight line down a straight road. if i release the steering wheel while going in a straight line down the road, the steering wheel will rotate about 1/4 inch in a clockwise direction and the vehicle leaves the road in anywhere from 3 to 10 seconds depending on the level of the road. this issue is consistent 100 % of the time. the amount of downforce on the left side of the steering wheel to maintain the vehicle in a straight direction down a straight road various with the level of the road but is continuous. the vehicle's front end has been aligned by the dealer four times. i have also gotten an opinon about the vehicles steering and alignment from a firestone dealer. the dodge dealer's service manager (billy duncan) did not document the third and fourth alignment and the service manager (billy duncan) refuses to achnowledge that there is a problem. i spoke to the dealership's technician (mike) that performed the alignment all four times at the dealership. he states that the vehicle does indeed pull to the right and that he has aligned the vehicle four times in an attempt to cure the problem. he states that he does not know what is causing the problem and on the fourth alignment he had to adjust the front left wheel caster adjustment out of specifications in order to acheive marginal results. he also stated that because the alignment is now out of specs., i may experience an additional 1/16 tire wear on the left front tire during the life of the tires. i had the alignment checked at a firestone dealer prior to the third and fourth alignment by the dealership. the firestone dealer said the the alignment was in specifications, yet the vehicle still pulls to the right. at the present time, the vehicle now drifts to the right side. | |||
| SUSPENSION - FRONT | |||
| 10/25/2003 | 80000 | 1 | |
| Front end drive and suspension also steering column move and make a noise while driving making it feel like the front suspension is going to give way. *tr | |||
| 04/14/2001 | 3 | 04/01/2001 | |
| The truck continuously pulls to the right above fifty (50) miles an hour. after two separate attempts to correct the alignment, the truck was returned to the original place of purchase for repair where i was told by the service advisor ( tracy krumpleman) that because my truck was lowered it won't be guaranteed to hold an alignment. i then stated that the truck was sold to me with the aforementioned suspension modification from the same dealership that he is now working for , and the service advisor ignores this fact and restates that the truck won't hold an alignment because it's been lowered.*ak | |||
| While driving the vehicle wanders between the lines in the highway. the front track is out. the consumer took the vehicle to be aligned however that has not remedied the problem. nlm | |||
| 1 | 03/01/1999 | ||
| Upon purchasing the vehicle it pulled to the right. i took the vehicle back to the dealer two times for alignment issues and it was out of alingment both times and during the second visit i was told that the vehicle was going to pull do to the way the roads are built. while changing a flat i notices that the upper arm on the vehicle was rusting at the weld. i took the vehicle to the dealer and they said there was nothing wrong with the vehicles a arm even with the evidence of the weld rusting and a visible crack which can be verified by sliding a thread of string through it.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 03/25/2004 | 50000 | 1 | 02/22/1999 |
| Popping sound heard coming from driver side front wheel area. i asked the dealer to inspect the vehicle while performing normal maintenance. the service department informed me that both left and right side top and bottom ball joints had failed and that i should immediately have them replaced. the 1999 dodge ram 1500 has less than 70000 miles. it has not been driven off road. it primarily has been driven to school and home approximately 6 miles round trip untill 2 years ago. the mileage that is on the vehicle is either in town or interstate. the vehicle has been serviced every 3,000 miles and has had periodic maintenace performed in accordance with the manual. i don't understand unless the parts were defective when the vehicle was purchased new. seems there is other failures of this type affecting durangos and dakotas.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 04/07/2006 | 100000 | 1 | 12/17/1999 |
| Dt*: the contact stated while traveling 45 mph, there was a loud thud heard and the steering became inoperable. the vehicle went off the road, hitting a tree on the passenger side between the door and bed of the truck. the vehicle was towed to the contact's residence and then seen by an independent repair shop. the repair shop determined the upper ball joint on the passenger side and the wheel bearing fractured, causing the steering to lock up. the manufacturer was alerted. | |||
| 03/25/2004 | 50000 | 1 | 02/22/1999 |
| Popping sound heard coming from driver side front wheel area. i asked the dealer to inspect the vehicle while performing normal maintenance. the service department informed me that both left and right side top and bottom ball joints had failed and that i should immediately have them replaced. the 1999 dodge ram 1500 has less than 70000 miles. it has not been driven off road. it primarily has been driven to school and home approximately 6 miles round trip untill 2 years ago. the mileage that is on the vehicle is either in town or interstate. the vehicle has been serviced every 3,000 miles and has had periodic maintenace performed in accordance with the manual. i don't understand unless the parts were defective when the vehicle was purchased new. seems there is other failures of this type affecting durangos and dakotas.*ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 04/07/2006 | 100000 | 1 | 12/17/1999 |
| Dt*: the contact stated while traveling 45 mph, there was a loud thud heard and the steering became inoperable. the vehicle went off the road, hitting a tree on the passenger side between the door and bed of the truck. the vehicle was towed to the contact's residence and then seen by an independent repair shop. the repair shop determined the upper ball joint on the passenger side and the wheel bearing fractured, causing the steering to lock up. the manufacturer was alerted. | |||
| SUSPENSION - REAR | |||
| 08/19/2007 | 101000 | 1 | |
| Tl*the contact owns a 1999 dodge ram 1500. while driving between 2- 40 mph a whining noise was heard coming from the rear end of the vehicle. when the speed was increased the noise would become louder. when the vehicle was in idle the noise was not heard. the vehicle was currently at the dealer. the purchase date and vin were unknown. the current and failure mileages were 101,000. | |||
| 07/10/1999 | 1 | 07/01/1999 | |
| Serious bounce of rear at all speeds. will be unsafe on roads with loose material or ice. district rep inspected and says aware of problem. chrysler cannot fix and is normal for this vehicle. i was told i had no recourse on this problem and that was final. *ak | |||