Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 03/04/2013 | 100 | ||
| Cracked dash fallig apart | |||
| 01/19/2012 | 140000 | ||
| Tl* the contact owns a 2000 dodge ram 1500. the contact stated that while driving 50 mph, the contact drove over black ice causing the vehicle to spin around and crash into a mountain and then the guard rail. the seat belt fractured and the air bags did not deploy. the contact sustained body, neck and face injuries and was transported to the emergency room. the police were notified and a report was filed. the vehicle was destroyed. the manufacturer was notified who advised that they would send a representative to further inspect the vehicle. the failure mileage was 140,000. | |||
| 01/19/2012 | 140000 | ||
| Tl-the contact owns a 2000 dodge ram 1500. the contact stated that while driving 50 mph, the contact drove over black ice causing the vehicle to spin around and crash into a mountain and then the guard rail. the seat belt fractured and the air bags did not deploy. the contact sustained body, neck and face injuries and was transported to the emergency room. the police were notified and a report was filed. the vehicle was destroyed. the manufacturer was notified who advised that they would send a representative to further inspect the vehicle. the failure mileage was 140,000. kmj | |||
| 01/19/2012 | 140000 | ||
| Tl-the contact owns a 2000 dodge ram 1500. the contact stated while driving 50 mph the vehicle hit black ice causing the vehicle to spin around and crashed into the mountain and then the guard rail. the seat belt broke and the air bags did not deploy. the contact stated she had body, neck and face injury. she had to go to the emergency room at least four times. the police was notified and a report was available if needed. the insurance company was notified and the vehicle was destroyed. the manufacturer was notified who stated they will send a representative to inspect the vehicle. the failure mileage was 140,000. mw | |||
| 11/22/2009 | 135000 | ||
| Tl* the contact owns a 2000 dodge ram 1500. while driving at speeds of 50 mph, the vehicle crashed into the rear of another vehicle. the contact could not recall the details of the crash since he was unconscious. he was taken to a hospital where he later became conscious and was advised by a state trooper that the air bags did not deploy upon impact. the vehicle was destroyed. a police report was filed. the contact was injured during the crash. neither the dealer nor manufacturer had been contacted when the complaint was filed. the failure and current mileages were 135,000. | |||
| 12/22/2007 | 69000 | 1 | 12/21/2007 |
| Dash board is cracked on driver's side from windshield to instrument cluster, and passenger side is crack and missing/ loose pieces on dash just above passenger airbag, worried if airbag deploys passenger may be injured do to broken dash pieces possibly being projected from dash. *tr | |||
| 10/20/2003 | 90000 | 2 | |
| 2000 dodge ram 1500, was hit in the front end sending truck down and up a ditch landing in a field. pushed front bumper into the engine and truck was totaled. the air bags did not deploy on either side. driver received bruises and pulled muscles of his chest. *tr | |||
| 03/17/2003 | 32 | 2 | 08/10/2002 |
| In march of 2003 i was involved in a fairly high speed collision head on with a older style ford bronco. my vehicle is a 2000 dodge ram 1500 sport edition. i was cited for failure to maintain my vehicle at a safe distance, and hit the broken down ford bronco with the nose end of my vehicle into the rear end of his vehicle at roughly 50 miles per hour. unfortunately my air bags did not deploy. as i do understand that you need to hit certain spots on the vehicle to cause a reaction in the airbags, i assumed i did not activate the sensors, even though i hit the vehicle square on and my entire front end was buckled back roughly a 1'2 in (totaling in $9,600 in repairs at 30,000miles). however, in a more recent incident, august 2007 i was out of town on business and again sustained front end damage to the front end of this same vehicle (2000 dodge ram 1500) and again my airbags failed to deploy. in both events i was buckled in properly and experienced minor injuries, but i'm wondering why they never deployed. they fixed this vehicle again for whatever reason, and i no longer feel safe driving it. unfortunately for me, i'm a college student without adequate funds to purchase a new vehicle, and my job as a technical consultant for a industrial company requires that i work within a 400 mile radius. what can i do to ensure my own safety in this vehicle that apparently doesn't utilize the airbags on impact? *tr | |||
| 06/01/2007 | |||
| Dashboard of my 2000 model dodge ram truck cracked, it is now a possible air bag deployment safety hazard, i would like for dodge to fix it so that my air bags do not accidently deploy. | |||
| 10/22/2006 | 49000 | 1 | 11/01/2001 |
| Dt*: the contact stated while driving various speeds, and depressing the horn, it felt spongy and there was no sound. the vehicle was not diagnosed by the dealer however, the manufacturer was contacted. there was a nhtsa recall, # 01v153000, regarding the air bags. the vehicle was not included in the recall due to the vin. | |||
| 01/01/2003 | 42000 | 1 | 03/10/2001 |
| I am the owner of a 2000 dodge 1500 pickup and soon after the warranty expired the dash began to get cracks all over it. the cracks became larger and larger and spread and spread until they became holes! large pieces have broken off, and in the event of an accident, i wonder how safe it would be to have these sharp pieces of plastic flying around for a person(even a child perhaps)to get cut with or even killed! a small cut in the correct spot could leave a person to bleed to death. the cracks have moved to the area of the passenger air bag and i am also concerned that if deployed, the bag could be effected by them or vise versa. i have to ask myself, what kind of manufacturer would want that to happen even after they are aware of the situation. does their responsibility to the consumer really end after the warranty expires? i don't think so. people trust these companies to provide a safe and reliable product and when it doesn't work out that way, we need the support of the federal government to step in and take action any way that they can. now one might say i am only a tiny voice in a big world, but oh cont-rare, this is a common problem. i work for the federal government and would estimate that out of about 350 personnel at my office at least 15 of them own this model of truck and many of them have the problem. also we use these vehicles at work and the same thing happened to them, but they didn't seem to have any problem getting them fixed(i wonder if for free). i just want dodge to stand behind their product and keep the safety and well being of their customers in mind. i have waited for a while before complaining because i hoped that they would recall the item. i did call dodge and after being transfered several times i spoke to the recall department and they took my information.*ak | |||
| 01/10/2003 | 38000 | 1 | |
| While driving vehicle was impacted at 60 mph in an head on collision. none of the airbags deployed upon impact. *ak | |||
| 1 | |||
| During a frontal collison the air bag failed to deploy, the manufacturer refused any assistance stating that the threshold for air bag deployment was not met and that the impact was absorbed by the vehicle crush points, the injuries in the accident were minimal. nlm | |||
| 07/11/2001 | 1 | 10/25/1999 | |
| While driving at 45mph consumer was involved in a frontal crash, hitting a deer and ran into an embankment head on. upon impact, neither driver's side nor passenger's side air bags deployed, causing injuries to driver's side occupant. vehicle was totalled. *ak there were four people total that were injured in the accident. *slc | |||
| AIR BAGS - FRONTAL | |||
| 12/26/2009 | 108000 | ||
| It was 12/26/2009 i was driving a 2000 dodge ram 1500 4x4 i was driving 50mph and swerved from deer to the left caught edge of road and mud and side swiped a tree then hitting a 5ft wide tree headon comming to a dead stop and the airbags never went off they were tested okay and the ohio state highway patrol said they should have deployed i also was told by state farm ins the same thing i then notified chrysler corp and was sent a letter that it was looked at and they said it wasnt a direct front end hit i have proof from pics that it was and it was a defect and they will not stand behind anything all i asked was why they didnt go off and a truck to replace it due to having my life flash before me this should be a manatory recall to fix this or people will loose their lives and chryler corp doesnt care about saving lives please check into this and like i said i have pictures for proof that it was a direct hit at 50 mph | |||
| 06/10/2000 | 46000 | ||
| Dashboard failure on 2000 dodge ram 1500 truck. the dashboard has fractures / cracks that propagate to airbag area passenger side. i have shut airbag off on the passenger side in fear of airbag ignition and flying shards of hard plastic coming from decomposing dash. it is apparent that this plastic material is defective considering the vehicle is garaged and has only 46,000 miles on it's od. dash area on drivers side has completely fractured with pieces beginning to dislodge and fall into wiring harness above steering area. fear is chaffing occuring at wire harness locations from dislodged plastic shards and creating the potential for electrical interior fire. | |||
| 03/10/2009 | 70 | 1 | |
| Serious front end crash, occurred when 3 vehicles slammed on brakes to avoid a child and 2 dogs darting into the street. i was 3rd truck. front end badly damaged, may be totaled air bags did not deploy. have seen almost fifty complaints re 2000 dodge ram 1500 pick up. so far, chrysler has done zilch about it. many injuries. how can they continue to get away with it. who is watching out for us?? do we have to go on television to get someone to listen to us?? *tr | |||
| 03/01/2007 | 160000 | 1 | |
| The dash on my 2000 dodge ram 1500 quad cab began cracking about a year ago. at this time i have two large cracks that have met to form a half moon shape that is sticking up from the rest of the dash. i also ha have two smaller cracks that extend from the windshield to the edge of the dash where it curves down to the airbag. i am certain that should the airbag deploy in a crash sections of the dash were the cracks are will fly off and cause further injury to anyone in the passenger compartment. *tr | |||
| 06/12/2008 | 109380 | 1 | |
| My 2000 dodge ram 4x4 almost killed me no air bag and i was buckled!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! in williamsburg va. i had a 2000 dodge ram and was in a rear end collision accident on route 60 west at 55 mph. i hit a stationary vehicle in the rear making a left turn. i have 17 stitches in my nose , broken nose, and bruised ribs. i was severely bruised by the seat belt and when the air bag did not go off at 55mph to zero deceleration my face was split open by the steering wheel. the air bag did not deploy and i was buckled, i read about all these problems with dodge and the airbags, i am the second owner of the truck and i am very good friends with the original owner he and i have all service records this is not right i could have been killed now i am scared for life please assist me in any possible to remedy this issue my son sure liked seeing his father look like beast in beauty and the beast on his first fathers day. *tr | |||
| 06/19/2006 | 60000 | 2 | 01/10/2000 |
| Complete collapse of plastic dashboard and gauge bezel. the top of the dashboard had so many stress cracks that there were no gaping holes in the top. it was possible to access all of the wiring through the top of the dashboard. this seemed to be a safety issue as there was no structural integrity to the dashboard now if the airbags deployed. *ak | |||
| 10/28/2006 | 1 | ||
| 2000 dodge sport ram air bags did not deploy after a front side accident. **cc the complainant vehicle was involved in an accident in which it went down a small embankment, hit a tree, then flipped over onto it's side. the passenger hit the windshield and broke her nose, sprained her ankle, had neck pain and sustained severe face swelling on the left side. the manufacturer claimed that the air bag did not deploy because the truck hit at an angle. *nm | |||
| 10/29/2004 | 1 | 12/30/2000 | |
| While driving 45 mph, the consumer collided with a vehicle in front of his. the air bags failed to deploy which caused the consumer to sustain minor injuries. the vehicle was towed to a garage. the cause has not been determined at this time. *jb *sc | |||
| 09/06/2003 | 37000 | 1 | |
| While driving at 40 mph consumer lost control of the vehicle and collided with a utility pole. the seat belts were worn, but none of the air bags deployed. there were no injuries. police arrived on the scene, and no one was cited. *ak | |||
| 12/20/2002 | 10000 | 1 | 09/01/2001 |
| Consumer was involved in a frontal collision, consequently the air bags failed to deploy. *jb *scc *jb | |||
| 10/19/2001 | |||
| Vehicle was forced off the road into a creek, and both air bags did not deploy. manufacturer notified. feel free to provide any further information concerning this matter. *ak | |||
| 04/08/2001 | 1 | 11/15/2001 | |
| Frontal air bags failed to deploy. consumer was traveling at approximately 55 mph, and when crossing an intersection, another vehicle crossed in front and he hit right front of other vehicle at approximately 35 to 40 mph. air bag failure to deploy has not been determined. *ak | |||
| 12/26/2000 | 1 | 11/02/1999 | |
| Vehicle involved in a frontal collision with a tree, estimated speed of impact was not dtermined. upon impact frontal air bags failed to deploy. dealer / manufacturer notified. *ak consumer suffered injuries *jb | |||
| 11/14/2000 | 1 | 10/13/2000 | |
| Vehicle involved in a frontal collision of 40-45 mph with a 2000 dodge, durango. consumers vehicle t-boned the durango and upon impact, air bags did not deploy. dealer / manufacturer were not notified at this time. feel free to provide any further details on this matter. *ak | |||
| 12/21/1999 | 2 | 11/01/1999 | |
| Head on accident, truck totaled, air bags did not deploy, no one can figure out why?*ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 07/11/2001 | 1 | 10/25/1999 | |
| While driving at 45mph consumer was involved in a frontal crash, hitting a deer and ran into an embankment head on. upon impact, neither driver's side nor passenger's side air bags deployed, causing injuries to driver's side occupant. vehicle was totalled. *ak there were four people total that were injured in the accident. *slc | |||