Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
07/16/2012879761
 I went to start up my 2000 dodge ram 1500 and the whole dash was dead. no instrument gauges and no bus appeared on the odometer. took it to my dodge dealership and they said it was a bad bcm. need to replace it. i contacted dodge headquarters to ask if they can work with me on the price and they said no. there has been numerous complaints about this specific part going bad on other dodge models. this is a serious problem since i could have been driving on the freeway and all my gauges, speedometer, and everything else goes dead in the instrument panel. *tr
07/16/201287976
 I went to start up my 2000 dodge ram 1500 and the whole dash was dead. no instrument gauges and no bus appeared on the odometer. took it to my dodge dealership and they said it was a bad bcm. need to replace it. i contacted dodge headquarters to ask if they can work with me on the price and they said no. there has been numerious complaints about this specific part going bad on other dodge models. this is a serious problem since i could have been driving on the freeway and all my gauges, speedometer, and everything else goes dead in the instrument panel.
11/21/2011104000
 Tl-the contact owns a 2000 dodge ram 1500. the contact stated while driving 65 mph, the vehicle suddenly stalled without warning. the vehicle was towed to a mechanic shop who advised the contact that the computer was faulty and needed to be replaced. the parts needed for repair were on back order. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 104,000. kmj
11/21/2011104000
 Tl-the contact owns a 2000 dodge ram 1500. the contact stated while driving 65 mph the vehicle suddenly stalls in the middle of the road. all the electrical systems in the vehicle shuts down. this failure happened once. the vehicle was towed to the mechanic shop who stated the computer was bad and needed to be replaced. the parts are on back order. the vehicle was not repaired. the manufacturer was not notified. the failure mileage was 104,000. mw
01/17/2010109000
 Tl- the contact owns a 2000 dodge ram 1500. the contact stated the gauges on the instrument do not work at times and give incorrect readings. the vehicle had not been inspected. the failure mileage was 109,000 and the current mileage was 114,000.rl
11/08/200790000
 My dash is cracked and broken. this has caused issues with my wiring as my speakers have stopped working. i am worried that this may lead to safety issues with life safety systems including air bags, headlights, turn signals, etc.
05/12/201090567
 My dodge truck driving on the freeway at 65 all gauges zero out and the no bus reading is displayed on the odometer readout the truck is unresponsive losing power all warning lights are displayed on instument panel. the truck now stalls at stop lights and runs rough. it has been at two shops the shops have replaced the computer the instrument cluster the body control module and has checked every wire and has not found any solutions
06/13/2009960001
 2000 dodge ram 1500. the dash is faulty and falling into pieces. due to the dash literally falling apart, electrical wiring and electrical components are exposed. concerned about the risk of fire or electrical shock. also concerned about occupant safety if a crash occurred due to the lack of integrity of the dash. *tr
08/30/20081300001
 Potential safety issue. when the engine quits, power steering is lost. with the small steering wheel and low gear ratio, extreme effort is required to steer. the dodge 2000 ram 1500 pickup also has a computer for the engine. this has caused the engine to shut down suddenly and steering became extremely difficult. this has happened three times dodge has not been able to determine if the computer or the wiring is at fault. to replace the computer costs $750 with no certainty this will fix the problem. chrysler/dodge has not been willing to assist. *tr
01/01/20061
 The dashboard of my vehicle has cracked and recently parts of it have caved in. wires are now exposed to the elements and i believe this poses a huge safety issue if there is an electrical failure (e.g., brake lights fail). this defect in the dash has been acknowledged by chrysler. *tr
06/16/20061
 My complaint is in regard to my 2000 dodge ram 1500 dashboard. it has been cracking for years and the wiring underneath is now almost 100% exposed. i have already had electrical problems and have just recently in the past month have gotten the electrical system restored. i have contacted daimler chrysler and constantly been given the run around. please help me as i know i am not the only consumer to have this same problem. thank you very much. *tr
03/01/200474000602/01/2004
 First is the dash. i bought the truck in feb 04 with 74,000 miles on it and shortly after i noticed a crack in the dashboard, since then the dash is falling apart and is more brittle than a sporting clay. if you snap off a piece and look at it you can see that about 1/5th of the way down from the top is brown since it has cooked in the sun. so that proves that dodge uses very cheap plastic for the dashboards. i looked into replacing it about 6 months ago and the top piece of the dash cost about 200$ and now that i have gotten my tax returns back i was going to get a new one but the price is now 375$. i guess dodge finally realized the problem with these dashboards and decided to cash in on them. the torque converter went out on the drive home from the dealership also, but 50 bucks from me and 2100$ from the warranty people fixed that. second is the asd relay which means automatic shutdown relay and it isn't kidding with the name. a couple years ago when i started my truck it would shut off right away and wouldn't run right until i feathered the gas for a little bit, after replacing the throttle body control solenoid, the idle air control motor and mass air flow sensor i did a little more research and found it to be a 10 dollar relay from napa. the third problem is a whooping noise coming from the engine that i still can't figure out what it is. the truck makes the noise when its sitting still so i know its nothing in the suspension, although its louder when idling over small bumps. the fourth was the speed sensor in the rear differential, abs and brake light came on but didn't affect performance at all, replaced the sensor and didn't have any more trouble from it. fifth problem is the back window leaks but i'm going to fix that with a generous blob of welder glue inside when i finally get around to pulling the headliner down. *tr
06/10/2005101500109/04/1999
 Hole in ac system. paid $130 to find out that i had a leak in my evaporator of my ac unit. very difficult to find. even more difficult to replace. truck is only 5 years old.
09/13/200020463110/01/1999
 The power control module and body control modules blew out twice within the first 4000 miles of the trucks life. the leaky intake manifold was detected after several complaints of a tapping noise in the engine when accelerating. still not fixed vehicle still has real bad tapping in the engine. truck died while driving down the road. left me stranded. diagnosis was that the fuel pump module went out. electrical problems with the vehicle also shorted out the cassette player. i have also heard strange buzzing noises in the cab while driving. took back tot he dealer and they said they could not find anything wrong. vehicle is still not running properly. *nlm **dimsii ivoq entry posted after 12/12/02 cut-over to artemis*734309 *ts
03/31/20011
 Vehicle caught on fire, fire department stated that it was an electrical problem and it started with the battery, there was additional damage to another vehicle, the adjuster also stated the fire started near the battery, claim 36-a171-271. *slc
ELECTRICAL SYSTEM - BATTERY
03/31/20011
 Vehicle caught on fire, fire department stated fire was caused due to electrical failure and started with the battery, claim 36-a171-271. *slc
ELECTRICAL SYSTEM - IGNITION - MODULE
08/10/2000103/16/2000
 Consumer has multiple problems: first, abs locked up & wouldn't unlock until vehicle stopped. dealer has changed every part they can think off, didn't have a clue to a remedy. manufacturer said abs was only used for emergency purposes. second, problem involved brake fluid leaking. dealer found a seal leaking, and put in a new master cylinder. consumer picked vehicle up, and it didn't make it for 3 blocks. front wheels locked up. only thing that dealer had to say was sometimes they get bad parts. consumer has more information to send in.*ak factory battery shorted out along with radio. the dash cluster, thermostat and housing on engie,crank sensor, both front rotors and calipers and steering gear box were replaced. *yh
ELECTRICAL SYSTEM - WIRING
06/02/200594000307/05/2000
 The check gauges indicator alerted and the oil pressure went to zero. the vehcile sputtered and the engine stopped. i found out from my mechanic that the engine had siezed and would cost $5000.00 to repair.i have already had two transmissions replaced at a cost of 3,300.00 and cannot put anymore into this defective vehicle. 2000 dodge1500 ram 4x4.
10/26/2002110/17/2001
 Transmissionwould not work at one point heard a loud bang and transmission started working again about a month later transmission started to screech and lock up causing rear wheels to lock up. headlight switch defective or a short in the wiring have to beat on dash for lights to come on. also a/c fan clutch locked up. built ram tough is a bunch of crap.*ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
03/20/2007870009803/30/2001
 I own a 2000 dodge ram 1500 pickup truck. in 2005 the dashboard started with some fine line cracks which have gotten longer and larger until this year . the dashboard has totally caved in and broken into several large pieces. my concern is with the area beneath the dashboard that was now exposed along with the condition of the dashboard. i have experienced a electrical problem of the truck , not starting. like the battery was dead. i have replaced the battery at least twice and the starter and alternator professionally checked by 3 different mechanics trying to locate the problem. also, we have tried to trace the system for a short. i was wondering if the caved in dashboard has exposed some wires to the elements. we live in florida and try to amour all moisture the dashboard and use a sun screen for protection. at first i thought it might just be my dodge truck, but my daughter has a 2001 dodge 1500 and the dashboard started cracking for no reason. is this a dodge problem? i happened to catch a news story about this same problem and found that we are not alone, that this seemed to be a problem with the dodge trucks along with potential electrical problems. you can contact scooper@local6.com for more information on the data he has collected concerning this issue. if would seem dodge needed to look in to the problem. *ak
03/20/20073
 Dashboard is collapsing. experiencing multiple electrical failures: the radio, high beam indicator,speakers and side mirrors are not working. *jb
09/01/200342000111/22/1999
 2000 dodge 1500 truck. less than 3 years old a dash board is cracking all over. have seen 2 other doing the same and multiple comments on internet about same problems. contacted dodge dealer, customer relations(800# twice) and e-mail customer site. all said too bad too many mileage on vehicle. what does mileage have to do with dash board cracking. could not contact anyone above phone representative at 800 number. said her boss does not take phone call etc. *la
08/10/2000103/16/2000
 Consumer has multiple problems: first, abs locked up & wouldn't unlock until vehicle stopped. dealer has changed every part they can think off, didn't have a clue to a remedy. manufacturer said abs was only used for emergency purposes. second, problem involved brake fluid leaking. dealer found a seal leaking, and put in a new master cylinder. consumer picked vehicle up, and it didn't make it for 3 blocks. front wheels locked up. only thing that dealer had to say was sometimes they get bad parts. consumer has more information to send in.*ak factory battery shorted out along with radio. the dash cluster, thermostat and housing on engie,crank sensor, both front rotors and calipers and steering gear box were replaced. *yh