Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | ||||||
| PE08047 | CHRYSLER GROUP LLC | 07/25/2008 | 12/17/2008 | 2000-2001 DODGE RAM PICKUP HOOD LATCH | ||
| The agency opened this investigation based on 30 complaints alleging that the hoods on model year (my) 2000 and 2001 dodge ram pickup trucks flew up and blocked the driver's vision.these vehicles have a primary hood latch and a secondary (backup) hood latch.the secondary latch is designed to secure the hood if the primary hood latch is not properly closed or otherwise malfunctions.in these complaints, the secondary hood latch malfunctioned, apparently due to corrosion, and did not latch.dodge conducted recall 01v-040 in 1999 to address similar problems on model year 1994-1997 dodge ram pickup trucks.the information chrysler provided in response to odi's information request letter indicated that the my 2000 and 2001 vehicles were equipped with secondary hood latches with stainless steel return springs, as opposed to the earlier recalled trucks that had zinc coated carbon steel return springs.the recalled components were susceptible to corrosion-induced failure due to the type of material used, whereas the corrosion failures in the newer models appear to be due to lubrication loss over time (regular application of grease is advised per instructions in the owners' manual). odi's review of chrysler's warranty, complaint, and injury data for the 2000 and 2001 vehicles indicates that the rates for subject vehicles are low and are declining.a potential defect trend has not been identified.this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/13/2011 | 68543 | 1 | |
| The dash started to crack in this time frame and continues to crack into pieces which may fall into the housing. these pieces are sharp and in an accident could easily break away and cause bodily harm. this is a well known issue with the dash and also the black cover in this vehicle spanning a number of years. the plastic is obviously sub standard and defective. it is not only a cosmetic issue but a safety issue in that further damage could occur from further deterioration of the defective materials. *tr | |||
| 09/01/2009 | 85000 | 1 | |
| For the last few years i have watched my dashboard slowly deteriorate. it started with small hairline cracks that have evolved into huge cracks. every bumb causes the cracked sections to cave in, requiring me to lift those sections with a screw driver. i take very good care of my truck, cleanin and polishin it twice a month. i receive compliments from people telling me that my truck looks as if it was just drivin out of a show room except for my dashboard. i'm terrified to think of what might happen if some sharp pieces were to fly in my or my passengers eyes in the event of an impact. ( please) bring this matter to dodge's attention, lets not wait for a statistic to make us think, yea, we should have done something about it. *tr | |||
| 01/12/2010 | |||
| Tl- the contact owns a 2000 dodge ram 1500. the contact stated that the entire dashboard was fractured and the passenger side air bag was protruding from the dashboard. the air bag warning light was also illuminated. the vin was unavailable. the failure and current mileage was unknown. kmj | |||
| 01/12/2010 | |||
| Tl- the contact owns a 2000 dodge ram 1500. the contact stated the dashboard is cracking and the passenger side air bag is showing. the contact stated the dashboard is also crack on the drivers side near instrument. the gauges are still working on the vehicle however. the contact stated the air bag light illuminates on the instrument sometimes because of the crack. the vin was unknown. the mileage was unknown. rl | |||
| 03/13/2004 | |||
| Dash had started cracking bad,had to have a new heater core put in and when the mechanic removed the dash it fell to pieces,bought a cloth cover and had to have an air conditioner put in so when the removed the damaged dash it fell apart more. | |||
| 11/26/2010 | 58560 | ||
| Dash board caved in. now frame that holds the insturment panel, fan controls, and light controls is broke and brittle. the dash board has tendicy to tilt toward me when accellerating. | |||
| 05/12/2007 | 149000 | ||
| Tl. the contact owns a 2000 dodge ram 1500. the contact stated the dash board his cracking and has lead to hole just above the instrument panel. the contact took the vehicle to the dealer and the dealer stated they can replaced the dash board but since their is no recall and the vehicle is out of warranty there is nothing they can do. the contact notice many complaints regarding the dash board and stated the manufacturer should issue a recall. the contact failure mileage was 149,000. jo | |||
| 01/01/1901 | 1 | ||
| 2000 dodge ram 1500 truck. consumer writes regarding cracks in the vehicle dashboard *tgw | |||
| 11/20/2008 | 138000 | 1 | |
| The whole dash on my 2000 dodge ram 1500 has caved in leaving jagged edges everywhere and my electrical wires exposed. smaller pieces sometimes fall into the air vents and blow out into my face. the problem started with cracks and by november 2008, the dash was almost completely gone. *tr | |||
| 03/08/2010 | 100000 | 1 | |
| 2000 dodge ram 1500 cracked dashboard. i have wires exposed the airbag can be seen, pieces of plastic fall and fly around the car daily. updated 03/12/10 | |||
| 02/10/2010 | 50000 | 1 | |
| Dash board collapsed and cut wiring underneath. very sharp pieces!! *tr | |||
| 02/14/2010 | 1 | ||
| 2000 dodge ram 1500 with a disintegrating dash. we bought it used with a tiny crack in the dash, had no idea it was such a major problem. in a few short months, the dash has started disintegrating before our eyes. large jagged chunks are breaking off, opening up the whole dash, even around the air bags. i am concerned that if there is a crash, the air bags either wont work or the dash will break off into a million shards and kill us. this is ridiculous! my son actually cut his finger picking up something from the dash the other day! *tr | |||
| 06/04/2009 | 1 | ||
| I own a 2000 dodge ram 1500 4x4. the dash board is cracking. if this continues the dash will fall down. i believe dodge should recall these trucks & repair them... *tr | |||
| 09/23/2007 | 80 | 1 | |
| Dodge dashboard cracked and disintegrated. 2000 ram 1500 5.2 liter. the whole dash fell apart. safety issues are the sharp jagged razor sharp edges, and structural integrity of dash assembly. function of air bag is in question. i took after market dash cover, used it for a mold and laid up a new dash with fiber glass. will not purchase new/used dash board as the problem appears to be chronic, poor quality abs is the cause. will not risk a repeat incident. *tr | |||
| 01/09/2009 | 1 | ||
| We owe a 2000 dodge ram 1500 and the dashboard is all cracked. we have tried to stop the cracking using glue but it is a waste of time. it gets worse and worse. *tr | |||
| 08/01/2005 | 70000 | 1 | |
| Plastic dash and facia has cracked and is breaking off in large pieces leaving very sharp edges on dash and facia. *tr | |||
| 09/28/2009 | 1 | ||
| Bought used 2000 dodge ram 4x4 this past summer. it only has 61,000 miles on it. about three months after buying it, we noticed a very large crack in the center of the dashboard going from window to edge of front. i had read about this fault with this model truck, but when we bought it, it had no crack. i am afraid for our safety now. there should be a recall as it is a safety problem! but, of course, dodge won't recall anything.........like the defective ball joints, front ends, etc. *tr | |||
| 10/20/2009 | 1 | ||
| Dashboard is cracking and will not safely support deployment of a passenger airbag. *tr | |||
| 08/31/2009 | 84000 | 1 | |
| Dash is cracking in several spots, could interfere with the air bag deployment in the event of an accident. new cracks start and old ones grow in size. *tr | |||
| 03/01/2005 | 42000 | 1 | |
| 2000 dodge ram 1500 in 2005 the dash started to get cracks in it. there are now large pieces that are sharp and ready to brake loose. *tr | |||
| 03/12/2008 | 129000 | 1 | |
| I bought a used 200 dodge ram 1500 4x4 and the dash has a hole in it and is caving in to the dash itself i believe if i were in a accident that parts from the dash would injure someone as they are already broken. *tr | |||
| 01/01/2005 | 60000 | 1 | |
| Dashboard of 2000 dodge ram 1500 quad has crumbled into big pieces. if the airbag was deployed, the plastic material would be like shrapnel flying into the face and body of the passengers. *tr | |||
| 09/03/2009 | 86000 | 1 | |
| 2000 dodge ram 1500. dashboard is severely cracked in several places. vehicle never involved in any accidents. i feel that cracked dashboard could pose an additional hazard in the event of air bag deployment. *tr | |||
| 05/05/2005 | 420000 | 1 | |
| Dodge ram 1500 dashboard cracked to the point airbags would not work properly or at the very least throw plastic shards and parts that could injure or kill occupants. dealer was contacted at the time first cracks occurred and did nothing.. was told at that time not covered by mfg, even though it could be safety issue. since then cracks have increased in size to the point large chunks of plastic broken away and would not allow airbags to deploy should they be activated. *tr | |||
| 01/15/2008 | 135000 | 1 | |
| Major cracks and pieces falling off the dashboard top exposing dashboard electronics. *tr | |||
| 06/15/2008 | 128000 | 1 | |
| My 2000 dodge ram 1500 dash has a big hole in it and the rest of the dash is cracking. if it keeps cracking i wont have a dash left. they should be replaced at no cost to us .someone is going to get hurt and it makes me wonder if the airbags will even work and if they do will pieces of the dash brake off and hit someone in the face. chrysler should replace the dashes before something like that happens.im thing about getting a new truck, but if chrysler doesn't fix the dashes it wont be a dodge. *tr | |||
| 03/01/2008 | 80000 | 1 | |
| Cracked dash on 2000 dodge ram 1500 truck. cracks started to appear, no accident or abuse. dash was cleaned periodically with appropriate cleaner, protector. cracks just started appearing and continue to advance for no apparent reason. *tr | |||
| 07/01/2009 | 72000 | 1 | |
| Dodge ram 1500 dash board is about to fall off in my lap while driving and i am afraid when it does it will cause injury or my death...it has already caused a minor injury to a fiend of mine in the passenger seat. we were driving down the road and the glove compartment fell off on her foot and caused 2 hairlinr fractures. the hinge had cracked and broken like the rest of the dash its just a matter or time before gets killed. my electrical system is malfunctioning lights go on and off at night this issue is going to get people killed. *tr | |||
| 08/10/2003 | 30000 | 1 | |
| I have a 2000 dodge ram 1500 pickup truck, just a few years after normal use the plastic trim and mainly the dashboard just cracked and pieces have been falling off exposing the wiring and electrical systems to the scorching sun. how many complaints does it take for our government to step up and order a recall. the dashboard and all the plastic trim in this vehicles is of poor quality, just do a research on google and you'll find how many people have the same problem , it's on every dodge vehicle from 1998 till 2005, it just broke sitting in the driveway i have parts of the dash missing exposing the electrical to the sun. i'll have to purchase a new dashboard and pay $300.00 for it and $400.00 to have it installed. *tr | |||
| 06/13/2009 | 96000 | 1 | |
| 2000 dodge ram 1500. the dash is faulty and falling into pieces. due to the dash literally falling apart, electrical wiring and electrical components are exposed. concerned about the risk of fire or electrical shock. also concerned about occupant safety if a crash occurred due to the lack of integrity of the dash. *tr | |||
| 03/06/2004 | 1 | ||
| 2000 dodge ram 1500 pick up.. broken dash and falling apart.. just started to crack and crumble away.. *tr | |||
| 05/15/2009 | 78350 | 1 | |
| Piece of my dashboard broke off and fell under my brake pedal. *tr | |||
| 05/11/2006 | 1 | ||
| My dash board on my 2000 dodge ram 1500 pick up has cracked and fallen in and it is making the glove box hard to open and shut. i really do believe that it should be recalled and replaced and not at my expense. *tr | |||
| 01/01/2005 | 60000 | 1 | |
| Dash shatters after time. i have a 2000 dodge ram 1500 and the plastic dash shattered. it is very dangerous, because the fragments are very sharp. i have done some research and there are literally hundreds of people with the same complaint. the dash should be replaced with one that is not so susceptible to cracking. this defect certainly could have the effect of causing serious injury or death in even a minor accident. *tr | |||
| 05/10/2007 | 40000 | 1 | |
| The dash cover on my 2000 has cracked to the point there is virtually no cover left. the interior of the dash is exposed, what dash is left is jagged and sharp, and i shudder to think what might happen in an accident. now, the instrument bezel has begun cracking, and the clips that attach it are gone - they are part of the now missing dash cover. the electrical wires behind the dash are exposed and the insulation has started to get brittle. the edges of the dash are jagged and pointed. the bezel interferes with driving the truck. *tr | |||
| 07/04/2004 | 25000 | 1 | |
| 2000 dodge ram dash board fallen in with sharp edges exposed. *tr | |||
| 01/01/1901 | 1 | ||
| 2000 dodge ram 1500 dash board is caving in. consumer wants to know if the problem will effect the air bag. *nj | |||
| 12/10/2008 | 1 | ||
| My 2000 dodge ram 1500 4x4 has a cracked dash on the top behind the passenger side air bag. after research this is a common problem wit this model. when is chrysler going recall this? after a broken piece of the dash severs the wires to your airbag? no wonder they are about to go under... *tr | |||
| 03/25/2009 | 82000 | 1 | |
| 2000 dodge 1500 quad cab 4x4 dashboard cracking. the vehicle has 82k on it. it has be garaged since purchase. the dashboard is falling apart though there has never been any damage to the vehicle. *tr | |||
| 03/05/2006 | 50000 | 1 | |
| I have a 2000 dodge ram 1500 truck. the entire dash has several cracks throughout it and parts of it are starting to cave in. i see where many people are having the same problem. this is poor construction. i have contacted dodge and they wont back their product. the vehicle has only been driven 8k-10k a year. *tr | |||
| 05/08/2007 | 130000 | 1 | |
| I own a 2000 dodge ram 1500 with cracks in the dash. *tr | |||
| 07/01/2006 | 85000 | 1 | |
| My dash board fell in on my 2000 dodge ram on my way into work and is progressively getting worse from weather conditions. i am afraid this could cause electrical problems with the sun beating down on exposed wires and other possible damage to the vehicle. *tr | |||
| 10/03/2008 | 0 | 1 | |
| Dash board had crumbled and fall off from the dash. now there is an open space at my dash. it is unfair they made this kind of dash board weak and selling it at the cost of $800.00 dlls to replace it. we pay for a truck that is build to last. and still here we have a dash that just broke by adding armor and a rag to clean it up. still they put commercials that is the best truck with the best warranty and failed to replace it. *tr | |||
| 02/04/2007 | 78000 | 1 | |
| I have a 2000 dodge ram 1500 truck. the entire dash has several cracks throughout it and parts of it are starting to cave in. i see where many people are having the same problem. this is poor construction. i have contacted dodge and they wont back their product. the vehicle has been garage kept since 2002 and is typically only driven 8k-10k a year. *tr | |||
| 07/16/2008 | 60000 | 1 | |
| 2000 dodge ram my dash has cracked and imploded. pieces of plastic hit me in the face while i was driving and now my airbag light is on. i had to swerve to the side of the road with blood gushing from head. i'm lucky to be alive. *tr | |||
| 12/02/2006 | 80000 | 1 | |
| Dashboard breaks apart. when vent is on it has thrown small pcs. of the broken dashboard at occupants. the dashboard is just breaking apart on its own leaving large cracks and pieces falling into the heater vents. *tr | |||
| 01/31/2009 | 1 | ||
| Severely cracked dash. falling apart for no apparent reason. *tr | |||
| 12/22/2008 | 1 | ||
| I own a 2000 dodge ram 1500 about a month ago my dash starting cracking & collapsing. *tr | |||
| 01/27/2002 | 65000 | 1 | |
| I have a 2000 dodge 1500 p/u every since we bought the truck we cannot get any help to replace the cracked dashboard. its a hazard while driving, the trucks value is' 0' due to the cracked dash. dodge should be 100% responsible for replacement of defected part! we did nothing to cause damage, we cant even wipe it when we clean the truck. i am in fear that my new grandson could get cut from the sharp edges if he were to put his hands on the dash. plus me & my stroke. *tr | |||
| 06/24/2003 | 48000 | 1 | |
| The dash in my 2000 dodge ram is cracked, broke and falling off in chunks . dodge is aware of the problem but not willing to fix it......... this is a huge problem with alot of customers. *tr | |||
| 06/12/2007 | 1 | ||
| Dash board of 2000 dodge ram 1500 completely cracked and falling apart to the point of turning off passenger airbag for fear of it literally exploding the dash if it goes off. *tr | |||
| 12/15/2003 | 50000 | 1 | |
| Purchased 2000 dodge ram 1500 pick up used in 2003. in the same year the dash board started to crack ,it now has large pieces missing. spoke to dealer who was not able to help. i know three people who own dodge trucks similar years,all three have cracking dash boards. *tr | |||
| 12/15/2008 | 90000 | 1 | |
| I have a 2000 dodge ram 1500. the dashboard on my truck is cracking. it's not only cracking it's falling apart. the pieces of dash sharp plastic is falling down into where electrical wiring is. plus these pieces of dashboard is very sharp. this is a safety hazard. this is a serious problem that need to be address. it's been an ongoing problem for sometime since 2006 and continues to get worst. *tr | |||
| 05/22/2003 | 1 | ||
| I have a 2000 dodge pickup. the dashboard has been cracking in several laces over the last few years. it keeps getting worse every time i look at it. i contacted dodge and they told me to get an estimate from my local dealer. when i contacted them back with the estimate i was told there was nothing they could do about it. i know i'm not the only one with this problem. hopefully there will be a recall after they get there bailout money. *tr | |||
| 11/27/2008 | 86000 | 1 | |
| The dashboard in my 2000 dodge ram 1500 pickup just started cracking for no reason a while back and has now degraded to the point that a large piece of the dashboard fell off exposing the inner dash area. my research has shown this to be a large scale issue with dodge ram pickups and other chrysler vehicles. *tr | |||
| 01/01/2008 | 1 | ||
| My dashboard also is severely cracking we all know there is a air bag in there and when mine goes off i'm suing the hell out of dodge. this is a extremely common problem and should be addressed. *tr | |||
| 10/01/2006 | 1 | ||
| Dashboard cracking and falling in. in approximately late 2006, my dashboard developed minor cracks. soon the cracks got larger until pieces started falling into the dash cavity. i went to my dodge dealer with the concern about a recall, but there were no recalls for this symptom. dodge said it would pay 1/2 of the repair, a total of about $2,000 of which i would have to pay about $1,000. i could not afford this at the time. since then, the dash has continued to crumble apart. now, the air conditioner unit has a hole in the evaporator core. to repair this, the dash would have to be removed. you can imagine, the dash would be removed in pieces. i believe the crumbling dash has caused the hole in the evaporator core. dodge should replace the dash and replace the evaporator core too. what's next? the heater core, electrical components, headlights on a dark back road somewhere? dodge needs to take care of it's customers. *tr | |||
| 07/01/2007 | 1 | ||
| I purchased a 2000 dodge ram 1500 pickup truck in the summer of 2007. since then it has developed large cracks in the dash and some of those cracks have led to big holes. on the outside it looks like a cosmetic problem, but in the event of an accident, it could pose a safety risk with pieces of dash flying everywhere. this is not an isolated complaint, i have found hundreds of others with the same problem from chrysler/dodge products. *tr | |||
| 01/01/2008 | 101000 | 1 | |
| Cracked dashboard on passenger side. this seems to be a large complaint from many dodge owners for 2000 and 2001 dodge ram's. although my dash has not yet sunk in as others have reported i fear that if the cracks develop further it could damage the wiring and connections below. the current cracks are right above the airbag on the passenger side. *tr | |||
| 08/01/2005 | 1 | ||
| The dashboard and front plate are disintegrating. pieces are falling inside the dash body. it is so brittle just closing the doors causes additional cracks. to prevent a possible malfunction of the passenger airbags i shut it off. *tr | |||
| 08/20/2006 | 1 | ||
| The dashboard on my 2000 dodge ram 4x4 1500 truck has been cracking for quite some time. after researching the problem on the internet, i have observed that there are several people having the same problem. i too am now concerned that the dashboard breaking apart and potentially collapsing is a safety hazard and could affect the airbags and/or electrical systems of the truck possibly causing injury to any driver/occupants of the vehicle. i believe this is a problem that dodge should recall and repair. *tr | |||
| 03/01/2007 | 1 | ||
| I purchased a used 2000 dodge ram 1500 in november 2006. at the time of purchase there were no visible defects. however, since that time the dash has cracked and collapsed almost entirely. the left front speaker and air conditioner no longer work. there was no impact or trauma that brought it on. it was at first a small crack on the passenger side that spread towards the driver side. we now have a gaping hole through middle and right side of dash with new cracks developing on the driver side. *tr | |||
| 06/18/2007 | 89000 | 1 | |
| 2000 dodge ram 1500 lariame slt- dashboard is cracking in multiple pieces and looks as if will eventually come apart exposing vital internal electrical parts. i think that this faulty part and chyrsler needs to recall /replace these dashboards. the cost for labor is outrageous because of how parts were constructed. air bag is located in the dashboard, i wonder if this will deploy or be damaged by the continuation of the cracking of the dashboard located surrounding and above it. *tr | |||
| 05/01/2007 | 85000 | 1 | |
| The dashboard on my truck started cracking last year and has gotten worse as time goes on. i now have cracks all the way across the dashboard and a big piece fell out leaving a gaping hole. *tr | |||
| 07/01/2004 | 80500 | 1 | |
| I have a 2000 dodge ram 1500 4x4 sport and the dash looks like somebody put a hand grenade on it and blew it up. it started cracking about 4 years ago and today there are more pieces of it broken off than there are still intact. i didn't think it was a very common problem but it is extremely common. i like dodge but i would be ashamed if i were them for making something so cheap built and then not standing behind it to fix or replace it. that's not good for business especially for return customers. i think it could also be a safety risk. if those razor sharp dash pieces are launched off the dash fast enough, they could slice right through you. they should grow a set and replace these dashes!!! *tr | |||
| 02/20/2008 | 75000 | 1 | |
| The dash started cracking on my 2000 dodge ram 1500 in mid 2005. it was never parked in the sun, so i couldn't figure out why it was cracking. i pointed it out when i took my truck to the dealership for an oil change and was told that it would cost $1400 to replace. i couldn't afford that so just hoped for the best. the cracks continued to spread, and then earlier this year the whole passenger side of the dash caved in. there is a huge hole where the dash used to be. i had no idea this was a chronic problem with this particular truck until i found this website. i believe this is a safety issue as there is now exposed wiring where the dash used to be. dodge should be held responsible and fix this. *tr | |||
| 04/19/2006 | 80000 | 1 | |
| 2000 dodge ram with the famous cracking dash problem. started as a single crack over a year ago and now pieces are falling in the dash and the entire dash has cracks all through it. the entire dash is ready to fall in. i contacted dodge's 800 number and have to take it to the dealer and then call dodge back to see what they will do. *tr | |||
| 07/11/2008 | 1 | ||
| The dash is caving in my dodge ram 1500 pick up, which is causing ac problems, and electrical problems...this should be a recall item there are thousands of complaints with the same issue on the internet why isn't dodge doing something about their manufacturer mistake with the plastic in the dashes, these are not just cracks these dashes are disintegrating before your eyes.....*tr | |||
| 01/01/2006 | 1 | ||
| The dashboard of my vehicle has cracked and recently parts of it have caved in. wires are now exposed to the elements and i believe this poses a huge safety issue if there is an electrical failure (e.g., brake lights fail). this defect in the dash has been acknowledged by chrysler. *tr | |||
| 06/16/2006 | 1 | ||
| My complaint is in regard to my 2000 dodge ram 1500 dashboard. it has been cracking for years and the wiring underneath is now almost 100% exposed. i have already had electrical problems and have just recently in the past month have gotten the electrical system restored. i have contacted daimler chrysler and constantly been given the run around. please help me as i know i am not the only consumer to have this same problem. thank you very much. *tr | |||
| 03/01/2007 | 160000 | 1 | |
| The dash on my 2000 dodge ram 1500 quad cab began cracking about a year ago. at this time i have two large cracks that have met to form a half moon shape that is sticking up from the rest of the dash. i also ha have two smaller cracks that extend from the windshield to the edge of the dash where it curves down to the airbag. i am certain that should the airbag deploy in a crash sections of the dash were the cracks are will fly off and cause further injury to anyone in the passenger compartment. *tr | |||
| 07/26/2008 | 50000 | 1 | |
| Dodge ram 1500 pickups have two expensive/serious problems. (1) the air-conditioner evaporators under the dash fail and (2) the dash itself cracks in several places, so when the ac repairs (involving dash removal) take place, the mechanic tells you he/she has to also replace the dash...which is true. many many complaints of dash cover failures in dodge ram 1500 and other similar vehicles. repairs run $1200 or more. dash should be a recall item. *tr | |||
| 06/19/2004 | 27000 | 1 | |
| Dashboard has numerous cracks. *tr | |||
| 04/20/2007 | 120000 | 1 | |
| Cracked dash could pop air bag. *tr | |||
| 06/18/2008 | 70000 | ||
| I drive a 2000 dodge ram and the dash is falling apart. it started with a little crack and has become a huge problem. i talked to dodge and they said there was nothing they could do for me. it seems that many other people are experiencing the same problems. *tr | |||
| 05/15/2007 | 98000 | 1 | |
| Dodge truck dashboard has many cracks and exposes wiring harness to sharp broken pieces. *tr | |||
| 01/12/2008 | 140000 | 1 | |
| The dash in my 2000 dodge ram 1500 is cracked and falling apart. the pieces are jagged and very sharp. *tr | |||
| 01/01/2005 | 1 | ||
| The cracked dash in my 2000 dodge sport 4x4. *tr | |||
| 09/01/2007 | 1 | ||
| Dash all over a sudden had large crack that within a matter of months spread to what is now many large cracks and a hole. *tr | |||
| 05/12/2008 | 120000 | 1 | |
| 2000 dodge ram 1500 dash cracking. *tr | |||
| 05/01/2008 | 114200 | 1 | |
| Dashboard in 2000 ram(pickup) cracked and falling apart. *tr | |||
| 01/01/1901 | 1 | ||
| 2000 dodge ram 1500 with cracking dash. consumer would like to know what could be done about this problem. he states that the dash is cracking and collapsing. *kb | |||
| 04/27/2008 | 24000 | 1 | |
| Dash developed cracks after second year after purchase, one above air bag chamber, and the other above speed meter. ,and eventually fractured into multiple parts during the following years.. decided to remove it, as parts were falling down into the empty space under the dash top, and making rattling noises. this material is defective. internet sources, television news broadcasts site thousands across country having same issues. why has no recall been performed on this defective product? the risks of possible injury, from moisture from leaks or other sources could cause interference with electrical circuits. i will take steps to replace this dash myself, with suitable protection, as the manufacturer has not showed any concern towards its customers, or offered a solution. buying the same kind of dash, made of the same defective material is not the solution, as many have done this, and have the same issue. *tr | |||
| 01/01/2003 | 1 | ||
| I have a 2000 dodge ram 1500. the dashboard is cracked extremely bad and dodge has no interest in helping repair this problem. there are many other ram owners in my area with the same problem. *tr | |||
| 05/01/2003 | 1 | 02/06/2000 | |
| I have a 2000 dodge pickup 1500 and my dashboard is crack, large pieces have broken off. wire, air vents and other items are exposed in the open and to the sun. i have experience problems with my air condition and radio speakers. i noticed that my dashboard had cracks 5 years ago, i called and email dodge to informed them of my situation, but they had no recalls and no manufacturing defects that been reported for this problem. but i researched the internet and found many websites stating their concerns and issues with their dashboard on dodge pickups. i hope this problem can be resolved and that dodge will take responsibility and acknowledge their mistake with the dashboard for dodge pickups. *tr | |||
| 03/01/2007 | 86000 | 1 | |
| Cracked dashboard on my 2000 dodge ram 1500 - apparently due to inferior materials being used in dodge's dashboards, and which they refuse to fix due to it not being a safety issue. i disagree, someone could be seriously injured by sharp plastic shrapnel during an airbag deployment. mileage and warranty status of affected trucks should be irrelevant as this is a manufacturing defect. *tr | |||
| 02/11/2008 | 52000 | 1 | 12/20/1999 |
| The upper dash on my 2000 dodge truck started cracking. the vehicle has been garaged ever since new and very rarely taken out during daytime. mostly at night. heat and sun are not to blame. vehicle has only 52,000 miles on it. this vehicle is babied. i am the original owner. *tr | |||
| 03/21/2008 | 65000 | 1 | 03/01/2007 |
| I own a 2000 dodge ram 1500 and the dash in this vehicle has completely fallen apart. it started with some cracks but now has entire pieces falling off of it down into the floor boards . it is going to make this vehicle illegal to drive on the road unless daimler chrysler recalls these vehicles to be fixed, as this is due to cheap materials not holding up. *tr | |||
| 03/12/2008 | 89000 | 1 | 08/21/2004 |
| Dash on my 2000 ram 1500 began with a hairline crack. four years later the entire dash has caved in. i see this as a major safety concern as my children ride with me every day. i am concerned with the pieces flying during an accident or the air bags being compromised. the pieces are very sharp and could injure one of my children severly in a crash. with the amount of complaints about this problem, i am surprised the government has not taken the time to look deeper into this issue. *tr | |||
| 07/01/2007 | 1 | ||
| Dash on 2000 dodge ram cracking. *tr | |||
| 01/01/1901 | 1 | ||
| 2000 dodge ram truck dashboard is cracking and falling in. consumer states that dashboard is cracking and falling apart. consumer is worried that the cracking could cause issues with the air bag system. *kb | |||
| 02/21/2008 | 1 | ||
| Over time my dashboard has been cracking and now has begun to break apart leaving a large hole in the center of my dashboard. *tr | |||
| 01/10/2005 | 34000 | 1 | |
| I have a 2000 dodge ram 1500 and the dash is brittle and breaking into about twenty different pieces. i have been advised that these small pieces could maim or kill when the air bag deploys. *tr | |||
| 03/01/2004 | 74000 | 6 | 02/01/2004 |
| First is the dash. i bought the truck in feb 04 with 74,000 miles on it and shortly after i noticed a crack in the dashboard, since then the dash is falling apart and is more brittle than a sporting clay. if you snap off a piece and look at it you can see that about 1/5th of the way down from the top is brown since it has cooked in the sun. so that proves that dodge uses very cheap plastic for the dashboards. i looked into replacing it about 6 months ago and the top piece of the dash cost about 200$ and now that i have gotten my tax returns back i was going to get a new one but the price is now 375$. i guess dodge finally realized the problem with these dashboards and decided to cash in on them. the torque converter went out on the drive home from the dealership also, but 50 bucks from me and 2100$ from the warranty people fixed that. second is the asd relay which means automatic shutdown relay and it isn't kidding with the name. a couple years ago when i started my truck it would shut off right away and wouldn't run right until i feathered the gas for a little bit, after replacing the throttle body control solenoid, the idle air control motor and mass air flow sensor i did a little more research and found it to be a 10 dollar relay from napa. the third problem is a whooping noise coming from the engine that i still can't figure out what it is. the truck makes the noise when its sitting still so i know its nothing in the suspension, although its louder when idling over small bumps. the fourth was the speed sensor in the rear differential, abs and brake light came on but didn't affect performance at all, replaced the sensor and didn't have any more trouble from it. fifth problem is the back window leaks but i'm going to fix that with a generous blob of welder glue inside when i finally get around to pulling the headliner down. *tr | |||
| 11/02/2007 | 78000 | 1 | 11/24/2002 |
| There are multiple cracks of various sizes on the dash of my 2000 dodge ram. i am concerned that the dash is going to start collapsing causing damage to wiring in under the dash, however, more importantly it poses a risk of passenger airbag failure due to possible puncture. when not being driven the dash has always been protected and is not the result of any accident. this needs to be rectified by the manufacturer before someone is seriously injured due to poor quality parts. *tr | |||
| 01/30/2008 | 10 | 04/27/2000 | |
| The dash on my 2000 dodge ram 1500 has cracked in about 8-10 places. it is starting to fall and leave holes in the dash. *tr | |||
| 06/01/2006 | 1 | 05/01/2006 | |
| The dashboard on my 2000 dodge pickup truck has cracked and fallen in in several places. i have read articles where people have had electrical problems such as driving at night and the lights go out etc. read several articles stating that the problem is wide spread and dodge needs to have a recall. i wanted to write and complain as it appears as though there could possibly be a danger involved with the dash board breaking. not sure when the majority of the cracks happened so i'm estimating in the fields below. *tr | |||
| 01/01/1901 | 1 | ||
| 2000 dodge ram with a cracked dashboard. consumer would like to know if there are any recalls out on this vehicle for the cracked dashboard. *kb | |||
| 12/19/2007 | 98000 | 6 | 12/01/2003 |
| Dashboard began to fracture about a year ago, 11-06'. it has steadily worsened until driving the other day on interstate the dash made a noise and we seen there was a large hole dropped out of the thing as a sink hole would. i am concerned it could damage or deploy the airbags or other wiring or devices. it is nearly fractured enough in several other places to cause more collapsing of the dash. nothing yet done to replace or repair. *tr | |||
| 12/01/2003 | 45000 | 1 | 04/15/2001 |
| The entire top dash is cracked and the dash around the gauges is also cracking. it rattles pieces are starting to come loose and expose wiring. it is a safety issue due to sharp edges and flying pieces in the event of an accident, some may be smashed into someone's face by the airbag. this has been getting worse over time. *tr | |||
| 03/15/2006 | 68000 | 1 | 04/12/2001 |
| Had to replace dash due to multiple cracks at approx 68k miles. *tr | |||
| 01/06/2005 | 93000 | 1 | 11/20/2003 |
| Upper dash panel has cracked severely in several locations, mostly originating from around the defroster duct. i am concerned about this causing a blockage of defrosting air while driving, especially in northern us climates. *tr | |||
| 03/10/2006 | 60000 | 1 | 09/16/2003 |
| There is a large cracks on the passenger side of the dashboard,it has cracked into several small pieces,if the air bag were to deploy these pieces could become deadly,i have turned off the air bag as to keep this from possibly happening,i have taken very good care of this truck,64,000 miles and its a 2000 dodge ram 1500 quad cab. i know this is a problem in this truck. *tr | |||
| 06/19/2004 | 45000 | 1 | |
| I have a 2000 dodge ram that the dash cracked and is now falling out in huge pieces this started about 4 to 5 years ago. i'm worried that this will affect the air bag on the passenger side of the truck and the wiring under the dash. when i called the dodge line they said it would have to do a diagnostic test at the dealership we had already talked to a dealership and they said there was no problems with the dashes in the dodge trucks and it would cost around $800.00 to replace. *tr | |||
| 10/20/2007 | 1 | 08/31/2005 | |
| Multiple, large , deep cracks in the dash of my 2000 dodge ram. defective material without any recalls on it from dodge. eventual holes will develop, which lead to other problems, and safety concerns. *tr | |||
| 07/30/2007 | 1 | 06/27/2007 | |
| The dashboard started cracking about 3 months ago and is in very poor condition right now. the headlights also will occasionally turn off when i turn the bright on and i have to flash the bright a couple of times to get them to turn on. *tr | |||
| 03/10/2005 | 1 | 03/09/2005 | |
| Purchased my 2000 dodge ram 1500 in 2005 and it already had a cracked dash. there were holes as large as a notebook in the dash and i am still finding pieces to the dash that are falling onto the floor. the crack goes from the passenger side airbag to the windshield and several holes as large as my fist on the drivers side. *jb | |||
| 02/04/2007 | 75000 | 1 | |
| 2000 dodge ram 1500 truck, 5.9l, auto, single cab, slt. dash is cracked and falling to pieces. dodge denies any problems that would warrant them reimbursing me for the dash. i paid out of pocket for a new dash panel that i have to install. windshield has always had a shade in it, and almost never have products such as armor all or other interior products been used on it. for the record, i also have a 1996 dodge ram 1500, with a perfect dash. 98-01 rams had the updated dashes that are the ones cracking on many people's vehicles. *jb | |||
| 02/15/2007 | 56000 | 1 | |
| Dash has 2 large cracks that start at the window defroster . *jb | |||
| 08/25/2007 | 99500 | 2 | |
| The dashboard of my 2000 dodge ram 1500 quad cab has cracked in half twice. the first time happened after the dealership replaced the air conditioning evaporator. i paid 50% of the cost with them to replace it with a new dashboard. this new dashboard has now cracked in two places and the instrument bezel is cracking as well. i have heard that this is very common with 1995-2003 dodge rams and it can cause electrical failures. *tr | |||
| 08/01/2007 | 1 | ||
| 2000 dodge ram 1500 quad cab. cracks forming across dash board, origin appears to be defrost vents at and along windshield. *tr | |||
| 01/05/2006 | 50000 | 1 | 01/01/2000 |
| I own a 2000 dodge ram 1500 4wd quad cab model. due to an apparent defect in the quality of the dash pieces, there are several major cracks running the total depth of my dash panel. dodge will not replace the dash as a defect product which could cause safety issues. *tr | |||
| 08/15/2007 | 147000 | 1 | 11/02/2006 |
| I was wiping down the dashboard and large pieces broke off in my hand. *jb | |||
| 05/01/2006 | 70000 | 1 | 06/09/2000 |
| The dash board of my 2000 dodge ram pickup is falling apart. it now has huge holes in it everywhere exposing the interior of the dash components and systems. i have been to several local dealers who all say that they want nearly $1500 to replace the dash and that it is not a recalled item so i have to pay for it. there is definitely something wrong here! *jb | |||
| 08/28/2003 | 77464 | 3 | 08/24/1999 |
| The dashboards of our dodge survey truck have failed and had to be replaced at our expense. not only have the dashboards failed but the transmissions as well, and again replaced at our expense. *tr | |||
| 02/01/2007 | 83205 | 1 | |
| Dashboard crack on 2000 dodge ram 1500 series. crack started small about 5 months ago and has now engulfed entire dash. numerous cracks have developed unrelated to original crack. dashboard is now ready to cave in. cracks emanate over entire surface of dash from driver to passenger side. *tr | |||
| 06/01/2006 | 70000 | 1 | 12/15/2003 |
| Severely cracked dashboard leading to large holes. *tr | |||
| 04/01/2007 | 125500 | 08/01/2004 | |
| 2000 dodge ram 1500 club cab has a collapsed dashboard. it started out as a small crack that multiplied prior to collapsing. | |||
| 05/05/2003 | 58000 | 1 | |
| The dashboard of my 2000 dodge ram 1500 has at least 20 cracks in it with one large hole from pieces falling in. i understand that this has become a huge issue with dodge owners, but daimer-chrysler has done nothing to resolve the issue. i have not contacted a dealership local to me as i have seen all too often that owners are being rejected by them. where is our protection as consumers? *tr | |||
| 05/29/2007 | 1 | ||
| Cracking and collapsing dashboard leaving wiring exposed. *tr | |||
| 06/19/2006 | 60000 | 2 | 01/10/2000 |
| Complete collapse of plastic dashboard and gauge bezel. the top of the dashboard had so many stress cracks that there were no gaping holes in the top. it was possible to access all of the wiring through the top of the dashboard. this seemed to be a safety issue as there was no structural integrity to the dashboard now if the airbags deployed. *ak | |||
| 03/20/2007 | 870009 | 8 | 03/30/2001 |
| I own a 2000 dodge ram 1500 pickup truck. in 2005 the dashboard started with some fine line cracks which have gotten longer and larger until this year . the dashboard has totally caved in and broken into several large pieces. my concern is with the area beneath the dashboard that was now exposed along with the condition of the dashboard. i have experienced a electrical problem of the truck , not starting. like the battery was dead. i have replaced the battery at least twice and the starter and alternator professionally checked by 3 different mechanics trying to locate the problem. also, we have tried to trace the system for a short. i was wondering if the caved in dashboard has exposed some wires to the elements. we live in florida and try to amour all moisture the dashboard and use a sun screen for protection. at first i thought it might just be my dodge truck, but my daughter has a 2001 dodge 1500 and the dashboard started cracking for no reason. is this a dodge problem? i happened to catch a news story about this same problem and found that we are not alone, that this seemed to be a problem with the dodge trucks along with potential electrical problems. you can contact scooper@local6.com for more information on the data he has collected concerning this issue. if would seem dodge needed to look in to the problem. *ak | |||
| 05/14/2007 | 99856 | 3 | |
| On my 2000 dodge ram 1500 4x4 quad cab my dashboard started to crack and it created holes in the dashboard. now, the dashboard was cracked all the way to the passenger airbag , and i was afraid that the airbag will rip upon deployment. also, electrical failures; headad lights/tail lights/ dash lights and mirrors won't work once the heat got to the wires underneath the dashboard. *ak | |||
| 01/01/2005 | 1 | ||
| I have a 2000 dodge ram quad cab. i have had the truck since 2000 and taken immaculate care of it. over the coarse of the past 2 years the dashboard has been steadily cracking and was getting worse. i was told to send this report from stephen cooper who was a tv reporter in florida. *ak | |||
| 01/01/2004 | 1 | ||
| Dashboard cracked and caved in. totally destroyed by cracking. *ak | |||
| 05/08/2007 | 60000 | 1 | 03/20/2001 |
| Excessive cracking of the dashboard and instrument cluster bezel material. numerous cracks have developed completely through the materia, l leaving sharp edges exposed. cracks first appeared in 2005. they quickly propagated throughout the entire dashboard and bezel area.*ak | |||
| 05/03/2004 | 65000 | 1 | 03/20/2003 |
| A crack in the dashboard of my 200 dodge 1500 ram quad cab 4x4 started 3 yrs. ago. the local dealer said they would charge me 100.00 for diagnostics. the dash is cracked so badly, that i use a felt cover to hide the embarrassment. how can i ever sell this truck like this. *tr | |||
| 09/12/2006 | 1 | ||
| Dashboard collapse resulting in electrical short. *tr | |||
| 10/11/2006 | 1 | ||
| There was a news story on 5/1/07 about people's dash cracking and caving in on there 2001 dodge ram trucks. i own a 2000 dodge ram truck 1500 and have had the same issues with the dash cracking in several places. my father-in-law owns a 1999 dodge 2500 and has the same problem. i would like to know if dodge is aware of the problem and if the plan on having a recall to correct this problem. *tr | |||
| 09/10/2006 | 1 | 08/17/2000 | |
| 2000 dodge ram 1500 - dashboard cracking so bad that it has left large holes which has potential of causing electrical problems and loss of light system. *tr | |||
| 04/01/2006 | 118502 | 1 | 11/24/1999 |
| 2000 dodge ram cracked dashboard, i'm worried about wiring problems. i heard someone had their lights go out at night. duck tape is the only thing holding parts of my dashboard from falling completely apart. *tr | |||
| 05/01/2007 | 1 | 10/10/1999 | |
| 2000 dodge ram dash cracking and falling in. i had to purchase a new dash from dodge for over $350 dollars. *tr | |||
| 05/25/2005 | 1 | 11/25/1999 | |
| I have a 2000 dodge ram 1500 quad cab. this is my 4th dodge ram truck and i have never had this problem before. i first noticed a small crack in the corner and then another, and another...now i can probably fit a basketball or something in there the hole is so big. this is absolutely crazy. you pay $30,000 for a vehicle and then you tell the dealership about it and they don't want any part of it except to try and sell you another new vehicle. i have called and complained to the corporation and they want nothing to do with it either. i am not sure of the exact date of when this happened, but it was around the same time that my clear coat came off my truck as well, that i used to wash every other week and take very excellent care of. they told me the problem of the dash and the paint was because my truck was black and i lived in florida. when i let them know that this was my 4th dodge truck and i have owned all of them in fl, one was red and the other 3 were all black as well and they never had any problems, they just got really quiet and tried to change the subject. when i wouldn't let them and kept pushing the issue, they never had an answer for me and basically blew me off. pretty sad when you think about it, you spend that much money on a vehicle and you take excellent care of it and then it falls apart because they use crappy parts of something and they don't even care. myself and my step dad talked to the guy who sold me the vehicle (phil bobbit) and he told me that he would take care of it for me and to just bring it into the paint and body and they would fix it up for me. well when we showed up for that they looked at me like i had a third eye or something. they knew nothing about this discussion with phil. then i left several messages for him and he never returned my calls. *tr | |||
| 09/01/2005 | 1 | 01/09/2000 | |
| I have a 2000 dodge ram 1500 pickup that i drove off the dealer lot new in january 2000. the dash began to crack, then the cracks developed into holes. chunks and shards of plastic have fallen down into the dash. the cracks extend down to the passenger side airbag which has now been turned off due to the risk of flying plastic missiles if the airbag is deployed. this was not due to excessive sun since the truck has been parked in shady areas for most of the time i've owned it. nothing has ever been allowed to be placed on the dash to cause any kind of stress damage. this truck was assembled in mexico according to the tag inside the door. i am concerned about the safety issue involved with the sharp, brittle plastic and the fact that this is clearly a result of poor quality plastic. thank you. *tr | |||
| 10/15/2005 | 1 | ||
| Dashboard cracking and breaking up. *tr | |||
| 12/14/2006 | 1 | ||
| (1) dash cracked premature (2) failure due to poor manufacturing resulted in cut to hand and torn sleeve. possible tear to air bag if deployed. (3) dodge has done nothing to repair this defect. *nm | |||
| 08/01/2004 | 1 | ||
| My dash board started to crack about a year and a half ago. noticed small hairline cracks that have now turned into large holes, with pieces of the dash falling in. have been told nothing could be done. no incidence on my part could have caused this. *jb | |||
| 03/08/1998 | 68000 | ||
| 2000 dodge ram 1500 the dash has cracked and is completly disinagrating. i am afraid that this could effect my air bags. *nm | |||
| 01/17/2001 | 1 | ||
| The dashes on the 2000 dodge ram they just fall apart. *nm | |||
| 03/05/2005 | 110000 | 1 | 07/13/2004 |
| Dt*: the contact stated the dashboard cracked above the steering wheel, and in the corner by the passenger window. the cracks continued to get worse until the crack above the steering wheel grew to 16 inches, and the one near the passenger window became a hole 3 inches in diameter. the cracks caused the wiring under the dashboard to corrode slightly. the vehicle was taken to a private repair shop, who determined that the dashboard needed to be replaced. the mechanic also noted that between 1994 and 2001, the dashboards on those vehicles were all cracking. | |||
| 08/20/2005 | 110000 | 1 | |
| I own a 2000 dodge ram 1500 4wd quad cab model. due to an apparent defect in the quality of the dash pieces there are several major cracks running the total depth of my dash panel. there are cracks that go right over my passenger side air bag which cause concern over the proper operation of the air bag in the unforeseeable event of an accident. dodge wants a ridiculous amount of money to replace the dash which i am unable to supply. they will not replace the dash as a defect product which could cause safety issues. *nm | |||
| 05/12/2005 | 1 | ||
| The dash on our 2000 dodge ram is cracked to pieces. daimler chrysler says that it's not a defect. i have researched this and found it to be common. i am worried about air bag deployment and the possibility of one of the shards being projected into someone. we bought the vehicle last year, the dash was cracked when we got it and that's why the gentleman was selling it. however, now it's falling apart. it's no longer just cracked, but in pieces. the incident date indicated is around the time we got the vehicle as i have no way to find out when the problem began. *nm | |||
| 05/01/2005 | 1 | ||
| My 2000 dodge 1500 has a severely cracked dash. this could cause serious injury in the event of an accident with airbag deployment. i have contacted dodge but they will not admit a problem. complaints are easy to find on internet. *nm | |||
| 07/08/2002 | 24000 | 1 | 07/03/2000 |
| Dash board has literally shattered!! started with what looked like a stress cracked when vehicle was 2 years old, then cracks appeared every where. have brought in to dealer a few times to complain, but was told there was nothing that could be done. they have received other complaints but until there was a recall nothing could be done unless it was at my expense ($550). dash is now duct taped together (what pieces remain) and have purchased a dash mat to cover. concern is that pieces are falling through and this may cause malfunction in electrical system and/or air bags. *nm | |||
| 05/15/2006 | 50000 | 2 | 11/20/2000 |
| Upper dashboard is cracking. the first crack appeared in 2004 and has since increased in size to 6. the second major crack appeared in may 2006 and has split to 7. the second split goes right into the airbag enclosure. *nm | |||
| 07/01/2004 | 30000 | 1 | 07/01/2002 |
| My dash has cracked in multiple places. i don't know anything that i did to aid in this happening. *nm | |||
| 01/15/2003 | 84000 | 3 | 08/20/2002 |
| I bought a 2000 dodge ram 1500 in august of 2002. in january 2003 on a fairly cold morning on my way to work, i drove over a small speed bump and my dashboard cracked from one end to the other. the crack has spread on two other occasions just by hitting small bumps in the road. *nm | |||
| 02/24/2006 | 1 | 08/27/2005 | |
| My dash has a giantic crack in it, and it's becoming worse. i am very concerned about it b/c of the airbags. they can get ripped. *nm | |||
| 01/01/2004 | 68000 | 1 | 12/01/1999 |
| My 2000 dodge ram 1500 has a cracked dash that i thought nothing of for the longest time, of course i wasn't happy with the fact i had a cracked dash, but once i realized that it could actually affect my airbag at deployment it became an immediate concern. *nm | |||
| 11/09/2003 | 36000 | 1 | 09/02/2000 |
| Dt: contact stated the dashboard started showing hair line cracks and have progressed into spider webbing. pieces broke off and spilled over underneath the dashboard, including the radio, heater, and passenger air bag area. where the pieces broke off, the dashboard was very sharp, brittle and posed a safety risk. he was afraid that if the air bag deployed one of these pieces could project and hurt someone. because the vehicle was no longer under warranty the manufacturer and dealer offered no help. the vehicle has not been repaired. *ak updated 12/27/05. *jb | |||
| 02/28/2005 | 1 | 10/01/2004 | |
| Dt: the dashboard broke into pieces. it cracked in a similar manor as if it was the windshield breaking. the consumer stated that a piece of broke off and fell down into the body of the dashboard. the consumer was concerned that this could set the passenger's side airbag off. this problem started occurred in february. 2005. *ak | |||
| 09/27/2000 | 25 | 4 | |
| My dash boar dhas cracked and is falling in.i'm scared it might catch fire with all the wires in the dash. y back window leaked every time it rained so i had to replace it with a after market one for $325.00.*ak my truck some times makes a whinny noise in reverse and i was told that is how dodges are. know some times when i stop and go to take off the transmission won't catch and i look at the rpms and it's showing no rpms but the truck is running.i had the truck put on the machine and nothing came up being wrong. | |||
| 10/01/2003 | 44000 | 1 | 07/15/2003 |
| The dashboard on my 2000 dodge ram 1500 is crumbling. i am concerned that it will cause a failure of the passenger side airbag in the event of a crash. the dodge dealer would not replace it unless i paid for the repair because they claimed it was cosmetic only. *jb | |||
| 10/10/2004 | 06/17/2000 | ||
| The dashboard has cracks all over, and is brittle. *nm | |||
| 10/06/2004 | 1 | ||
| The dash board cracked across the top. the consumer was concerned because the air bag could deploy. please provide any further information. *jb | |||
| 10/23/2002 | 40000 | 1 | 03/07/2002 |
| Dash is cracked all over and has cracked into passenger air bag cover.*ak | |||
| 01/01/2001 | 50000 | 1 | 06/18/2001 |
| My dash board for no reason started cracking while my truck was still under warranty, but nobody would take responsibility for this problem. now the problem has escalated to the point of parts of my dash board is actually falling out. it is cracked over the entire dash board and is starting to spread futher. i am concerned that this problem isn't going to stop until my dash board is falling in my lap. the way i look at it is, a 2000 model vehicle that i paid over $20,000 for should not be having this problem in only 3 years! someone should be responsible for this problem and it shouldn't be me! *ak | |||
| 08/01/2000 | 1 | 06/01/2000 | |
| Goodyear invecta gl tires experience uneven and premature wear, dealer states tires are wrong type for vehicle, dodge states tires are correct, tires caused vibration and caused vehicle to drift, tire size p235/75r15. bezle was loose on driver door panel, rear doors leaked, dealer adjusted and aligned both rear doors due to excessive gap. vehicle experienced coolant leak. consumer hears wind noise. air conditioner would not cool properly. there is a loud noise from the exhaust. vehicle gets poor gas mileage, only gets around 9 miles per gallon. *slc | |||
| STRUCTURE - BODY | |||
| 09/14/2012 | 158000 | ||
| Tl* the contact owns a 2000 dodge ram 1500. the contact stated that the latch from the front hood broke. as a result, the hood flew open while the vehicle was being driven and crashed into a tree. a police report was not filed and no injuries were reported. the vehicle was taken to an independent mechanic, who verified the failure and stated that the latch and hinges needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure and current mileage was 158,000. | |||
| 09/14/2012 | 158000 | ||
| Tl - the contact owns a 2000 dodge ram 1500. the contact stated that the latch from the front hood broke. as a result, the hood flew open while the vehicle was being driven and crashed into a tree. a police report was not filed and no injuries were reported. the vehicle was taken to an independent mechanic, who verified the failure and stated that the latch and hinges needed to be replaced. the manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. the vehicle was not repaired. the failure and current mileage was 158,000. rvk | |||
| 09/14/2012 | 158000 | ||
| Tl - the contact owns a 2000 dodge ram 1500. the contact stated that the latch from the front hood broke. as a result, the hood flew open while the vehicle was being driven and crash into a tree. a police report was not file and no injuries were reported. the vehicle was taken to an independent mechanic, who verified the failure and stated that the latch and hinges needed to be replaced. the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included on any recalls. the vehicle was not repaired. the failure and current mileage was 158,000. pm | |||
| 10/01/2001 | 7000 | ||
| Tl* the contact owns a 2000 dodge ram 1500. the contact stated that the dashboard was severely cracked. the contact also stated that small pieces of the dashboard fractured while driving various speeds, causing minor eye injuries. the vehicle was taken to an authorized dealer on several occasions, but no assistance was provided. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was 7,000. | |||
| 10/01/2001 | 7000 | ||
| Tl- the contact owns a 2000 dodge ram 1500. the contact stated that the dashboard was severely cracked. the contact also stated that small pieces of the dashboard fractured while driving various speeds, causing minor eye injuries. the vehicle was taken to an authorized dealer on several occasions, but no assistance was provided. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was 7,000. rvk | |||
| 10/01/2001 | 7000 | ||
| Tl-the contact owns a 2000 dodge ram 1500. the contact stated that the dashboard was severely cracked. the contact also stated that small pieces of the dashboard fractured while driving at various speeds, causing minor eye injuries. the vehicle was taken to an authorized dealer on several occasions, but no assistance was provided. the vehicle was not repaired. the manufacturer was made aware of the failure and referred the contact to nhtsa. the failure mileage was 7,000. sm. | |||
| 07/01/2004 | 62000 | ||
| Cracks in the top cover of the instrument dashboard have gotten so bad the dashboard now has broken apart and fallen in on itself. | |||
| 10/25/2007 | 75000 | 2 | 11/14/2001 |
| The dashboard has cracked and continues to deteriorate. i'm now losing the bevel as well. i'm concerned about sharp pieces breaking off. *tr | |||
| 05/14/2003 | 32000 | 1 | 04/16/2001 |
| Dash started to crack ,then falling apart, took to dealer under warranty, they said it was not warranty and gave verbal quote around 700.00 dollars to replace. *tr | |||
| 10/15/2004 | 25000 | 1 | 06/09/2000 |
| Dt: the consumer stated that 2000 dodge ram 1500 had a brittle dashboard. the driver stated that when he touched the dashboard pieces fell off and they were sharp like glass. the dashboard corroded for about 8 months to a year. the maintenance department reported this to the dealership. consumer did not know if the manufacturer had been called. this was not consumer's truck, it belonged to the county of manatee, florida. no one tried to do any repairs to the dashboard. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 01/01/2008 | 1 | ||
| Driver and passenger doors rusting out at the bottom. *tr | |||
| 02/10/2005 | 60000 | 2 | 03/16/2001 |
| Both doors rusted out on the bottom of my 2000 dodge ram 1500 quad cab. *ak | |||
| 08/01/2000 | 1 | 06/01/2000 | |
| Goodyear invecta gl tires experience uneven and premature wear, dealer states tires are wrong type for vehicle, dodge states tires are correct, tires caused vibration and caused vehicle to drift, tire size p235/75r15. bezle was loose on driver door panel, rear doors leaked, dealer adjusted and aligned both rear doors due to excessive gap. vehicle experienced coolant leak. consumer hears wind noise. air conditioner would not cool properly. there is a loud noise from the exhaust. vehicle gets poor gas mileage, only gets around 9 miles per gallon. *slc | |||
| STRUCTURE - BODY - HOOD | |||
| 11/09/2008 | 161000 | 1 | |
| While driving done the road at 45 mph, hood unexpectedly opened, blocking my view of the road and causing my windshield to smash. immediate inspection of safety latch showed that it was not working correctly due to built up rust. windshield and hood will need to be replaced, along with saftey latch. (all damaged parts are available for now). *tr | |||
| 09/14/2008 | 1 | ||
| While driving down the road, the hood latch on my 2000 dodge ram 1500 released. this caused the hood to fly up, crashing into the windshield. the windshield shattered, the hood twisted beyond repair, and the hood springs were completely mangled. i found an article on consumer affairs showing that there have been 30 consumer complaints regarding the same incident. we have filed a claim w/ the insurance company for severe damages. *tr | |||
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||
| 12/26/2008 | 81118 | 1 | |
| I bought a 2000 dodge ram 1500 yesterday 12/26/08 as a christmas present for myself and as i was driving home later that day at 10:30 pm and the hood of the truck all of a sudden came up and hit the windshield, causing me to hit the brakes at come to a stop on a busy road. *tr | |||
| 08/22/2004 | 86000 | 1 | 08/18/2004 |
| While driving at 45 mph hood blew up. the hinges were bent. manufacturer was notified. *ak the vehicle did not pop up when the hood release was pulled. the consumer stated that he thinks the hood has a faulty latch. *tc | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 03/09/2011 | |||
| 2000 dodge ram 1500 sport quad cab has a frame that is rusted all the way down the rails and look like they are going to rot through and i dont think they it should be rotting like that a have a 2001 saturn that has no weres near the rust that the truck does and i never washed the frame on the car during the winter with all the salt on the roads it has not gotten all the way through yet but its only a matter of a little time when the engine mounts could break off or the frame could break in half | |||
| 07/07/2004 | 75000 | ||
| 2000 dodge ram 1500 dashboard completely destroyed. no off roading in vehicle ever. normal driving conditions. problem started at around 75,000 miles. dodge told me to buy some epoxy and that i was on my own. mechanic cannot put back together after i had heater serviced. dashboard must be removed in order to access all of the necessary components for servicing the heater. spoke with chrysler and they agreed it was defective and wanted to charge me $1000 to repair. | |||
| 12/17/2007 | 1 | 08/15/2000 | |
| My dash in my 2000 dodge ram all of a sudden has cracked all across the right side has not been hit or abused but is very ugly and irritating because of the care i have given my truck. *tr | |||