Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 03/01/2001 | 1 | 10/01/1999 | |
| Severe shaking in front will occur when driving at highwy speeds and over a small bump in pavement or hole. shaking will stop when consumer reduces speed to 30 mph, but evenutally it will reoccur.*ak consumer states front left wheel would lock down on second occasion wheel bearings out on both sides in the front. *slc | |||
| 03/01/2000 | |||
| The engine of my vehicle has a bad vibration between 1000-1500 rpm. the dealer has replaced the following components after three seperate visits: fan clutch, torque converter, flex plate, harmonic balancer, transmission mount to crossmember, and changed the entire exhaust system to a 1997 version. i filed a lemon law claim with the manufacturer, however they now state it is a normal problem. a motor vibration will cause the engine to fail prematurely ie; broken crankshaft, or other internal components rendering the vehicle unsafe to operate and undrivable. the problem occurs when driving, in neutral, and park. repairs attempted by the dealer have not corrected the problem. *ak | |||
| 01/20/2000 | 0 | ||
| Door is rattling and it feels like door is going to open. transmission is also rattling very badly. consumer feels that while driving on the highway vehicle may go back. when coming to a complete stop. and steering will will shake.this is a concern because another consumer's steering column broke, and he almost died. *ak | |||
| SUSPENSION - FRONT | |||
| 04/07/2006 | 84700 | 1 | 03/13/2006 |
| Purchased a 2000 1500 quadcab dodge ram for 15,000. three weeks later had to repair front brakes front rotors and front ball joints. cost $700. dealer refused to do anything about it. *nm | |||
| 12/05/2002 | 12/01/2099 | ||
| Hard left hand u-turn causes tire to rub on lower a frame, shredding tire. dt | |||
| 09/16/2002 | 04/01/2001 | ||
| No summary listed for above vehicle. *ak | |||
| 08/23/2001 | 2 | 02/01/2000 | |
| The accident occured august 23, 2001. the truck was brought to autoplex 2000 in beaumont, tx. the front passenger side of the truck was hit. the estimated damages came to be around $8,900.00. when the truck was fixed and my husband was to go and pick it up, we recieved a call that the gate in the service department had hit my driver side door. well in order for them to fix the door, they had to take off the heated mirror. since that was done and we got the truck back, we could no longer use the heated mirrors,heater, or the airconditioning. we had to take the fuse out because the switch would stay on. the fuse would not blow out it would just stay on. well, with the switch staying on the wiring in the dash would catch fire. so we had nothing. the problem with the front end is that the tires on the right, and left side are being cut into. this was not accuring before the accident. we put two sets of new tires on the truck in the process of trying to get the truck back in the shop to be fixed. we were told that we had put to big of a tire on the truck, that, that was the cause for the tires being cut. but we still had our window sticker from when we bought the truck and showed them that with the options package on the truck that size of tire is what came on the truck. everything that is wrong with the truck now is still things that didn't get checked and fixed from the accident. they are saying it isn't accident related. i have a 5 year old and a 3 year old. i do not feel safe driving this vehicle. my husband and i went and bought another truck for that reason. our only means of transportation and not feeling safe driving it was a problem. they say that they can't find anything wrong with the truck. but apparently there is for the tires to be getting cut. and with it being the same size tire that came on the truck. thank you, melissa estes. *ak | |||
| 2 | |||
| Consumer states he is having front end problems where the vehicle would pull to the right while traveling, consumer was informed that uneven tire wear was caused by not having the tires rotated, the tires were replaced and now the vehicle pulls to the left.*yd | |||
| 1 | 01/01/2001 | ||
| Faulty control arms caused the drivers side tire to become completely worn on the inside in a 360 degree radius, the consumer believes a defect exist in the front end of the vehicle (loose front shock, control arms/ball joints). nlm | |||
| 03/01/2001 | 1 | 10/01/1999 | |
| Severe shaking in front will occur when driving at highwy speeds and over a small bump in pavement or hole. shaking will stop when consumer reduces speed to 30 mph, but evenutally it will reoccur.*ak consumer states front left wheel would lock down on second occasion wheel bearings out on both sides in the front. *slc | |||
| 03/06/2000 | 1 | 02/19/2000 | |
| The steering wheel resonates a popping sensation due to defective front suspension assembly. yh | |||
| 01/16/2000 | 01/01/2000 | ||
| (1) tire pressure - unable to attain a service ticket (2) replace front tire - faulty side wall - unable to attain a service ticket (3) check alignment, steering wheel off center. unknown as to what was done - did get a service ticket. for some reason they where looking for tire shimmy at about 30 mph. at a later date i was discussing this shimmy repair with service tech ron jacobs. he informed me that he did that service ticket, and he could not find a shimmy problem while road testing the truck, but did notice that the steering was off. (4) i called ron thomson (owner of thompson dodge) to talk about what was going on and explained the problem in detail. i took the truck back in for service once again and picked it up later that evening. i spoke to ron jacobs about the repair and i was assured that the truck was thoroughly looked over and that an alignment was performed. while driving the truck home i immediately noticed that the problem was worse than before. i placed a call to your customer center the next day to see if i could take the vehicle to another dealer for service on this same problem, and i was informed that i could seek service at another dealer.(5)i made an appointment at timonium dodge located at 10300 york rd, cockeysville, md 21030. i dropped truck off in the morning and picked it up at noon. a front end alignment was performed and upon driving the truck home i did notice slight improvement. as time progressed the steering problem came back.(6) i took it to timonium dodge again for the same problem and that the tires were starting to show unusual wear. again, the truck was realigned. it was noted on service ticket that (toe out slightly road test - still pulls slightly - cross rotate front tires - road test. and of course, driving home with the same problem slightly improved at this time. *ak | |||
| 03/04/2000 | 2 | ||
| The front end is subject to failure and may cause a loss of control. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 10/23/2002 | 100000 | 1 | 11/10/1999 |
| I own a 2000 dodge ram 1500, 2 wheel drive. as i looked through your site i found a recall on the suspension of the right control arm. about 1 year ago the truck the truck needed tie rod ends according to the dealership. a loud squeaking was to be fixed by the tie rod ends. once in the shop i received a call saying that the right control arm had a bad bushing and to replace the rubber bushing i needed to replace the whole control arm. no one person could tell me why. according to your recall, my bad tie rod ends, shocks, and control arm are a result of a bad axle. the dealership claims this all happened from the control going bad. the truck had only 100,000 miles at the time,this cost me 1,500.00. the truck is now starting to have the same noises as a year ago. could this be the recurring problem,should i just keep replacing the right side control arm. my truck is all road miles,no four wheeling, no towing, no accidents. what you have pointed out i feel is more prevalent than 76 vehicles. i contacted the dealership, they stated there is no recall of this kind for my truck, then why is it with you people and why is it exactly as you have stated. i feel you are right,i feel there is a problem, i also feel putting on new control arms does not fix the problem which i feel is returning and i fear another 1,500.00 bill is on it's way. please help! *la | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER ARM | |||
| 01/16/2006 | 80000 | 2 | 11/15/2000 |
| Noticed reduced directional stability, braking degradation and vehicle pulled under braking conditions. this lead me to take vehicle in for service. while on the vehicle rack it was discovered that both lower control arms had cracked in the exact same location on both sides. additionally, cracks were discovered due to what appeared to be poor welds on the front axle. on 01-16-2006, i authorized the following work to be done at my own expense: 1) replacement of cracked lower control arms and welding of the cracked front axle recall 00v007000). replacement control arms were reinforced in the area that failed on both stock oem control arms. the replacement arms where almost twice as heavy as the originals. with this information, i contacted dodge daimler/chrysler to explain the situation and requested a reimbursement for the parts replaced. chrysler denied the request and said that there were no recalls on the vehicle for the above listed issues. all repair work has been completed and i have the original lower control arms available upon request. pictures of the both parts are also available upon request.*ak | |||
| 11/22/2005 | 63000 | 1 | 12/01/1999 |
| Dt: the contact states there is a nhtsa recall campaign 00v007000 concerning front suspension control arm: lower arm. this vehicle is experiencing the same problems as indicated in the recall, but is not included in the recall due to vin. no recall repairs have been done at this time. *ak | |||
| 06/20/2001 | 0 | 0 | 12/19/1999 |
| Front lower control arms are rubbing against both drivers and passenger side tires causing premature wear and damage to the tires. this is evident during regular vehicle maintenance inspections. both tires have visible wear and control arms have visible tire contact points. this problem was initially noticed during vehicles first tire rotation. *nlm | |||
| 02/01/2001 | |||
| Front right lower control arm cracked. front disc brake pads replaced 3 times in 16 months. *ak | |||
| 12/06/1999 | 1 | 11/30/1999 | |
| While traveling at highway speed of 55 mph passenger's rear wheel with every thing, except the dust pan from the axle came off the vehicle. no injury reported. consumer asked dealer what made the wheel com eoff. delaer's reply was that nothing was wrong with the brakes. *ak prior to the recall (00v-007) the wheel broke off from the axle and the vehicle went out of control resulting in accident. *yh | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 78000 | 1 | 08/01/1999 | |
| There were front suspension/ ball joints problem. the vehicle was diagnosed by independent mechanic. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 01/01/1901 | 20000 | 1 | |
| The wheels on the consumer's vehicle fell off at 20,000 miles. the consumer wants to know why the manufacturer excluded the 2000 dodge ram when it has the dodge recall problems. *bf *nm *sc *tc *jb | |||
| 78000 | 1 | 08/01/1999 | |
| There were front suspension/ ball joints problem. the vehicle was diagnosed by independent mechanic. *ak | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 01/31/2001 | |||
| A right front shock absorber failed, causing excessive wear on right tire. dealer/manufacturer notified. feel free to provide any further details on this matter. *ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 03/01/2001 | 1 | 10/01/1999 | |
| Severe shaking in front will occur when driving at highwy speeds and over a small bump in pavement or hole. shaking will stop when consumer reduces speed to 30 mph, but evenutally it will reoccur.*ak consumer states front left wheel would lock down on second occasion wheel bearings out on both sides in the front. *slc | |||
| SUSPENSION - MULTIPLE AXLE | |||
| 01/16/2006 | 80000 | 2 | 11/15/2000 |
| Noticed reduced directional stability, braking degradation and vehicle pulled under braking conditions. this lead me to take vehicle in for service. while on the vehicle rack it was discovered that both lower control arms had cracked in the exact same location on both sides. additionally, cracks were discovered due to what appeared to be poor welds on the front axle. on 01-16-2006, i authorized the following work to be done at my own expense: 1) replacement of cracked lower control arms and welding of the cracked front axle recall 00v007000). replacement control arms were reinforced in the area that failed on both stock oem control arms. the replacement arms where almost twice as heavy as the originals. with this information, i contacted dodge daimler/chrysler to explain the situation and requested a reimbursement for the parts replaced. chrysler denied the request and said that there were no recalls on the vehicle for the above listed issues. all repair work has been completed and i have the original lower control arms available upon request. pictures of the both parts are also available upon request.*ak | |||
| 06/02/2005 | 94000 | 3 | 07/05/2000 |
| The check gauges indicator alerted and the oil pressure went to zero. the vehcile sputtered and the engine stopped. i found out from my mechanic that the engine had siezed and would cost $5000.00 to repair.i have already had two transmissions replaced at a cost of 3,300.00 and cannot put anymore into this defective vehicle. 2000 dodge1500 ram 4x4. | |||
| SUSPENSION - REAR | |||
| 11/03/2010 | 74200 | ||
| Tl- the contact owns a 2000 dodge ram 1500. the contact stated that while driving 15 mph there was a squealing noise coming from the rear if the vehicle. the vehicle was taken to his private mechanic where he diagnosed it and stated that it the rear differential failed. the dealer was not informed about the failure. the vehicle was repaired. the failure and the current mileage was 74200.cv | |||
| 08/15/2000 | 5 | 08/08/2000 | |
| Automatic transmission is very jumpy when shifting between first and second gears, a whining noise is coming from rear of vehicle. dealership has examined vehicle, but cannot determine a cause for the problem.*ak.*jb | |||