Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 01/01/2004 | 30000 | ||
| My 2001 dodge ram 1500 has had the dashboard disinigrating since 30,000 miles as i was informed by the previous owner. it only had cracks but since i have owned it the dash has literally disinigrated with sharp objects flying about the cab when windows are down. my research suggest that chrysler used inferior products as a cost reduction, did not aquire the proper manufacturing temperatures which results in cracking, and the dash is inadequatly mounted causing flexing. this is a very dangerous situation.........and not a cosmetic issue as dodge has hidden behind!! when the dash breaks, sharp objects are in flight throughout the cab. when it breaks near the air bags, i believe they will deploy themselves and that alone is a serious event while driving in traffic! dodge has a history all the way back to my first purchase of a brand new 1973 dodge ram, ignoring warranty and making excues of why things aren't their fault! it's high time this company assumes it's responsibility especially after tax payers bailed them out!!!! i have fought many battles with this company concerning warranty issues as well where a brand new 1976 dodge ram i purchased spun the races in the rears as a result of defective manufacturing!!! the time for making excuses is old, it's time for action and assuming responsibility for an inferior product!!! | |||
| 11/26/2012 | 80000 | 1 | |
| I bought my truck brand new in daytona beach, fl in 2001. about 2 years ago the dashboard started cracking and proceeded to get worse. when i was driving monday, 11/26/2012 part of the dash fell out and now there is a big hole in my dashboard! i have been looking for a replacement but found nothing i can afford. *tr | |||
| 11/26/2012 | 80000 | ||
| I bought my truck brand new in daytona beach, fl in 2001. about 2 years ago the dashboard started cracking and proceeded to get worse. when i was driving monday, 11/26/2012 part of the dash fell out and now there is a big hole in my dashboard! i have been looking for a replacement but found nothing i can afford. | |||
| 12/15/2011 | 171000 | ||
| Tl- the contact owns a 2001 dodge ram 1500. while driving 25 mph in rainy weather, the vehicle began to slide abnormally, causing the contact to crash into a tree. the air bags did not deploym. the contact sustained bruising to the bottom of the chin and the mouth. the contact was immediatley taken for medical attention. neither the dealer nor the manufacturer were notified of the failure. the vehicle was destroyed. the failure mileage was 171,000. kmj | |||
| 12/15/2011 | 171000 | ||
| Tl-the contact owns a 2001 dodge ram 1500. while driving 25 mph when the road was wet from rain, the contacts vehicle slide causing him to crash into a tree with no air bag deployment. the contact sustained bruising to the bottom of the chin and the mouth causing him to receive stitches to both. neither the dealer or manufacturer were notified of the failure. the vehicle was destroyed. the failure mileage was 171,000. bw | |||
| 11/30/2011 | 105000 | ||
| Tl* the contact owns a 2001 dodge ram 1500. the contact stated that he was involved in a crash while driving 35 mph and none of the air bags deployed. the vehicle was towed to a body shop and was awaiting examination. the manufacturer was not made aware of the failure. the failure and the current mileages were 105,000. | |||
| 11/30/2011 | 105000 | ||
| Tl- the contact owns a 2001 dodge ram 1500. the contact stated that he was involved in a crash while driving 35 mph and none of the air bags deployed. the vehicle was towed to a body shop and was awaiting examination. the manufacturer was not made aware of the failure. the failure and the current mileages were 105,000. kmj | |||
| 11/30/2011 | 105000 | ||
| Tl-the contact owns a 2001 dodge ram 1500. the contact stated that he was involved in a crash while driving 35 mph and none of the air bags deployed. the vehicle was towed to a body shop and was awaiting examination. the manufacturer was not made aware of the failure. the failure and current mileages were 105,000. sm. | |||
| 09/07/2011 | 146000 | ||
| Tl* the contact owns a 2001 dodge ram 1500. when the contact started the vehicle, the air bag warning indicator illuminated and a brief chime sounded inside of the vehicle. the warning indicator remained illuminated until the vehicle was turned off. the failure also occurred when the vehicle was in motion. the contact stated the defect was contributed to the air bag clock spring. the failure was not diagnosed nor was the vehicle repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 146,000. | |||
| 09/07/2011 | 146000 | ||
| Tl- the contact owns a 2001 dodge ram 1500. when the contact started the vehicle, the air bag warning indicator illuminated and a brief chime sounded inside of the vehicle. the warning indicator remained illuminated until the vehicle was turned off. the failure also occurred when the vehicle was in motion. the contact stated the defect was contributed to the air bag clock spring. the failure was not diagnosed nor was the vehicle repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 146,000. rvk | |||
| 09/07/2011 | 146000 | ||
| Tl-the contact owns a 2001 dodge ram 1500. while the contact started the ignition the air bag warning indicator illuminated and a brief chime sounded inside of the vehicle. the warning indicator remained illuminated until the engine was turned off. the failure also occurred when the vehicle was in motion. the contact stated the defect was contributed to the air bag clock spring. the vehicle had not been diagnosed or repaired. the manufacturer was made aware of the problem. the approximate failure mileage was 146,000. js | |||
| 09/03/2010 | 60000 | ||
| Tl- the contact owns a 2001 dodge ram 1500. the contact was in an accident and the air bags did not deploy. the contact was traveling 40 mph when they were cut off and ran into the side of the on coming vehicle head on. the vehicle was towed to the contact insurance companies storage facility. the contact stated that there were no problems with the air bags prior to the accident. it had not been determined whether the vehicle was destroyed or not. the failure mileage and current mileages was 60000.rl | |||
| 09/20/2008 | 119000 | 1 | |
| I have a 2001 dodge ram 1500 (sport) and for no apparent reason, my dash started cracking and has gotten worse as time goes. chunks have fallen out, and not only am i worried about the heat from the sun destroying the wires under my dash (brake lights, turn signals, etc) it also provides sharp edges for my passenger side air bag to get snagged on and effect the deployment of it. *tr | |||
| 02/06/2009 | 40000 | 1 | |
| I have a 2001 dodge 1500 pickup with a dashboard that is breaking apart and i'm concern with the sharp edges in the cab and how effective my airbag will be if deployed. *tr | |||
| 03/25/2008 | 1 | ||
| I have a 2001 dodge ram 1500 and the dash has started cracking really bad. my only real problem with that, that if i happen to have an accident and the air bag is deplode is there a chance that it will either become airborn and fly with the air bag and become even more of a danger or if it will cut the airbag and make it non usable .i've talked with a few friends and all there dashes are the same way you would think that dodge would have done something about this but i guess not..thanks *tr | |||
| 03/29/2007 | 75000 | 1 | 09/08/2001 |
| Tl*the contact owns a 2001 dodge ram 1500. while driving 55 mph in dry conditions the vehicle ahead suddenly came to a stop, and with no brake lights illuminating, the contact's vehicle struck the other vehicle from the rear and the air bags did not deploy. a police report was taken. the vehicle was towed to a garage , then towed to the insurance company inspection station. the insurance company stated that the vehicle was totaled. the manufacturer also inspected the vehicle and determined that the rate of deceleration required to activate the air bags was not present. the current and failure mileage were 75,000. *ak | |||
| 08/26/2005 | 1 | 09/09/2001 | |
| I was involved in a crash on 8-26-05 / going west bound, and an east bound vehicle over corrected on a curve and hit my pick up at 30-35 mph in the front driver's side tire area, throwing us off the road and into a telephone pole - and neither of my airbags deployed. this caused injury to myself, and my daughter luckily just busted her lip on the dash. *nm | |||
| 02/23/2004 | 41000 | 5 | 10/11/2003 |
| Purchased vehicle 2003 with 32,000 miles. at 45,000 miles motor had to be rebuilt.new crankshaft, rod bearings, main bearings, oil pump. 2 days after picking up the truck after work was done, main seal went out and lost oil on highway on my way to work. everything covered under warranty, but it's just the fact that the truck still has problems with such low mileage and year. ongoing electrical problem. fuse for climate control, air bags, abs brakes, power windows, mirror defrost and reverse lights keeps blowing. has blown 5 times in the past 3 months. dealer replaces the fuse, says there is nothing wrong with it. *ak | |||
| 02/19/2004 | 1 | ||
| While driving 65 mph consumer's vehicle collided with a truck. upon impact, air bags did not deploy. driver sustained minor injuries, and was transported to the hospital. vehicle was towed to a body shop. the cause had not been determined. *ak | |||
| 04/29/2003 | 49000 | 2 | 08/30/2001 |
| Truck was traveling at approx 70 to 75 mph and slid causing lost controls. as truck hit head on into embankment and rolled at least once. neither airbag deployed. this is a very sorrowful event for anyone and could cause problems for others in such situations. please contact everyone and let them know of this type of incident. *nlm | |||
| 45000 | 1 | ||
| The clock spring needed to be replaced.*jb | |||
| 01/05/2003 | 07/01/2001 | ||
| The consumer was in a collision and the air bags did not deploy. dealer was contacted and stated that impact was not strong enough to activate the sensor for the air bags. | |||
| 06/30/2002 | 25000 | ||
| While driving at 30/45 mph in a frontal collision , none of the airbags deployed upon impact. vehicle was totaled. please provide more details. ts | |||
| 01/01/2001 | 15 | 10/01/2000 | |
| There is vibration when hitting a bump at 60-65 mph. dealer has replaced front tie rod.but, it has not remedied the problem.*akconsumer adds that this is not just vibrations but intense ascillations that alternate left to right. the bouncing makes the vehicle difficult to control and will not subside until broughtr to a complete stop. upon checking several times, the tires were choppy and needed replacing, the track bar needed replacing, and a special part for the tie rod was ordered, also the left mirror was not heating, also the clock spring was replaced, also tires were showing wear.. *jg | |||
| 04/28/2001 | 09/01/2000 | ||
| My truck has an engine miss, that is confirmed by the manufactures own engineers who say there is no known solution. dc refuses to honor their comittment and has failed in their so called attempts at repair. the clockspring has twice been replaced, first after it broke two days after the dc rep inspected my truck but refused to do anything with the concerns. second time was the recall 982 which was performed on 7/9/01. the noise in the steering wheel has since returned and the steering at times gets tight while turning right. the first clockspring that broke was also after the vehicle steering wheel was turned to the right. the brakes will shudder when coming to a stop, and the dealer replaced the rear drums at one point but refused to procede further. on 5/13/01 coming to an intersection the trucks rear tires locked up and the truck entered the intersection approx. 1/3 to 1/2 the length of the truck, on 11/17/01while returning home i noticed a burnt odor at the rear of the truck, a further inspection showed smoke coming from the wheels, touching the rear wheel it was extremely hot to the touch. so hot in fact i pulled my hand away before i was burnt. front tires still show extreme signs of wear , dealer has refused to do anything further. in fact dependable dodge of vero beach on 5/14/01 told me dc ordered that no further work be done on my truck. they in fact stated they will breach their warranty. *ak | |||
| 06/01/2001 | |||
| Airbag light came on and there was a noise when steering. vehicle taken to dealer 5 times, replaced clock spring assembly. did not remedy problem. consumer is returning vehicle under lemon law.*ak | |||
| 06/04/2001 | 2 | 10/01/2000 | |
| This is the second clockspring that has failed in this truck. the first obi# is 742727. *ak | |||
| 03/09/2001 | 5 | 09/01/2000 | |
| After many visits to the selling dealer, and a meeting with the chrysler rep. my truck still exhibits problems such as sat.4/28/01 while driving i turned the truck right and noticed the steering was extremely tight, when the steering wheel was turned back to the straight position, something inside cracked, almost immediately the (air bag) light came on and remainred on, truck was brought to dealer and was set for an appointment for monday, 4/30/01. the ownersmanual states ( warning ignoring the air bag light in your instrument panel could mean you won't have the air bags to protect you in a collision) the dealer failed in attempt after attempt to investigate my complaints, and now caused me to have to drive this defective truck. the brakes at times while comming to a stop shudder, or do you call it wheel hop , 3/15/01 dependable dodge replaced the brake drums on the rear after the service director drove the truck on 3/9/01. the truck now three times is exhibiting front tire wear, first time they match mounted the tires as well as took one of the front tires off the rim and exchanged it with the spare tire under the truck, second time they aligned the frontend and rotated the tires, 200 miles later the tires showed signs of wear again, truck was taken to 2 different michelin tire dealers and they informed me that the tires are wearing prematurely, to soon with only 1000 miles on them since the alignment. the truck ehibits what the service director says is a ping, i was informed to increase the octane from 87 to 89, which has done nothing. i am in the process of entering into the lemon law process and am very dissapointed with the response i have received from the dealer as well as the manufacturer. thank you. *ak | |||
| AIR BAGS - FRONTAL | |||
| 11/01/2010 | 88000 | ||
| Dashboard and cap is cracking up into jagged pieces. should the air bags deploy, severe injury could result from being punctured from plastic shrapnel much more than the cause of the airbag deployment. i feel the manufacturer should implement a replacement at no expense. | |||
| 07/04/2009 | 100000 | ||
| The dash panels on my 01 dodge 1500 ram quad cab truck have cracked and are falling apart. the holes in the dash have exposed wiring and electrical components. it appears the molded plastics used in the dash panels are deteriorating over time due to the sun's heat and rays. i suspect, like polypropolene tubing, all dashes made of this defective plastic will desinigrate. anyway, after some research it seems that a aftermarket dash cover is the best remedy, however i'm concerned about the sharp edges of the old dash panel could cut some wiring over time and cause a vehicle fire. | |||
| 07/23/2008 | 80845 | ||
| The dash was cracked when i purchased the vehicle over two years ago. there were cracks running over the area above the steering wheel and over the glove compartment, running into the area of the passenger airbag. it has steadily gotten worse. just yesterday, 29 october 2010, the front cover quite literally exploded into fragments. the dash is currently not attached, it is just hanging. it stays in place for the most part but can very easily be lifted. i have seen, heard and read of many other dodge dashboards with this same problem. if it is so prevalent, the manufacturer should be held responsible. a solution to this defect, be it a recall or reimbursement for repairs, is seriously past due. | |||
| 05/25/2009 | 80000 | ||
| 2001 dodge ram dashboard - i am the owner of a 2001 dodge ram pickup. my dashboard has caved in and apparently, this problem is pretty common with this year and make. in addition to the wiring all now being exposed, i am now concerned about the extent of the damage in relation to its' proximity to the air bag on the passenger side of the vehicle. due to the total exposure in the area of the vehicles' placement of the dashboard, which is now non-existent, it could possibly endanger a passenger's life while riding on that side, unless i turn the airbag function off. this apparently is a major defect in the dodge line. there are indications throughout the website, but also specifically listing that there is no recall to date. i was told the same thing when i contacted my dodge dealer locally. | |||
| 08/01/2010 | 88000 | ||
| Dash board is cracking into pieces actually disinegrating.if by chance cuts any wiring it could cut my lights out or something else iam not that familiar with the electronics of an automoblbile. thank you | |||
| 08/01/2009 | 75000 | ||
| Dashboard on 2001 dodge ram 1500 is cracking. no specific event precipitated the failure. a cloth dashcover was placed on top of the dash in an attempt to minimize injury if pieces of the dash would be disloged in a crash. the passenger air bag is in the area of the cracking and there is concern that an air bag deployment would also propel sharp pieces of the cracked dashboard towards the passengers in the vehicle. | |||
| 05/02/2010 | 90000 | ||
| I own a 2001 i own a 2001 dodge truck in which was garage parked and the dash is severely cracked and which i am very worried about the air bags going off as the problem gets worse and the dash caves in. | |||
| 04/30/2010 | |||
| Dodge ram 1500 pickup - the dash is cracking and collapsing; it appears this could easily interfere with the passenger air bag and is a very real safety issue yet the manufacturer is ignoring the issue we beed some action | |||
| 07/05/2009 | 80000 | 1 | |
| 2001 dodge ram 1500 vehicle dash is cracked to where is loosely attached on the passenger side. dash constantly rattles. this seems as though it will interfere with the passenger airbag since the dash is cracked around it. plastic dash trim ring is also beginning to crumble which may be a safety issue in the future. dash has been this way for several years but is beginning to grow worse at a much quicker rate. *tr | |||
| 01/05/2007 | 62250 | 1 | |
| I now have two ram 1500 trucks with dash top failures here in texas. i was hit from the rear in my 2000 ram 1500 and plastic pieces from the already cracked and cracking dash hit me in the face as it exploded on impact causing many minor facial cuts but none in my eyes. being blinded caused me to loose control of my vehicle. i then hit a telephone pole. air bag deployment occurred that cut both air bags on both sides with more shards of the dash. my 2001 ram 1500 also has a severely cracked dash and is getting much worse. this occurred within 6 months of purchase. chrysler corp. refuses to respond and the dealership will not respond with any help claiming they are not responsible plus they have no parts or any way to fix the problem. they claim there are no plans for the parts to be manufactured either. this problem has become an epidemic to ram owners and will someday become and cause serious and potentially fatality problems. accident reports are not showing the dash as a problem. they indicate the cracked dash was caused by the accident and is a result. insurance companies claim it is a manufactures problems. the owner takes the hit unless he can convince the insurance adjuster to total the vehicle. the present political situation nation wide is stopping my pleas to my representative on my complaints and pleas for assistance to fall on dead ears. dodge dealers are hiding the fact that a cracked dash ram 1500 trade ins are being junked to hide this major issue. thusly it is not getting the proper attention. at local auto auctions the dodge ram 1500's do not sell. as a note: there is also a major transmission problem as noted by most transmission shops all over the country. to my knowledge, nothing is being done to correct many and most of dodge ram 1500's problems because of the dashes. get them off the road at the owners expense is chrysler corporations plan as per the factory representative when he was cornered. i have bought my last dodge. *tr | |||
| 08/02/2007 | 136000 | 2 | |
| Air bags did not deploy in two separate crashes one being head on at 35mph over $6000. in damage to truck 2 nd time same truck after being rolled because steering box gave out again 2nd time for that too. no air bags company claims crash was not enough to deploy truck was totaled and my husband in the hospital for a evening with head trauma. *tr | |||
| 08/06/2008 | 1 | ||
| I have a 2001 dodge ram 1500 4x4. the last 3 years my dashboard has been cracking. 3 years ago i went to the dealer service department at tidewater dodge and the service manager stated they would not fix it under warranty and i left disappointed. he claimed it wasn't their fault. at the time i accepted his logic until lately i found out i am not the only one. since then i have a neighbor with the same problem with the same year truck. i then learned that if you go on a computer search engine and type dodge dashboard cracks there are numerous chat rooms and websites set up just for this problem. you will see how many people have the same problem without chrysler acknowledging the problem is theirs. you don't see this problem in other trucks. we need help please. my concern is safety. it is cracking so bad i feel unsafe driving it because if i have a minor accident and the passenger airbag deploys, it will explode and send splinters of plastic at me and my passengers. i can't help but to shiver thinking of splinters, propelled under pressure, entering my eyes and/or neck in a small front end accident that deploys the airbag. can you picture that? how would you feel? has this happened and someone thought it was their fault? i shouldn't feel unsafe in my vehicle and think chrysler should take responsibility for faulty equipment. the dealer cost of replacement is $1,000.00 - $1,200.00 each. that is the reason they won't recall the problem. is it a money maker for a failing company? i feel the dashboards came without uv protection and the sun has weakened the plastic. chrysler has covered this up by obtaining a new dashboard supplier after they found the problem. i need to get this fixed soon for my sanity. any help would be appreciated. *tr | |||
| 02/15/2008 | 84000 | 1 | |
| I, like many others are experiencing cracked dash problems. i have had my 2000 ram 1500 and now my 2001 ram 1500 dashes crack and fall apart. the dealerships tell me that dodge does not support repair or replacement of the dash. they no longer stock and back orders are ignored the dash and the instrument bezel that cracks over a short period of time. this is a safety issue as the 2000 truck was totaled in a wreck and i was injured by the dash debris and not the accident. *tr | |||
| 09/24/2003 | 20000 | 10/19/2001 | |
| 2001 dodge 1500 4x4 total dashboard is cracked and big pieces falling out, started at 20,000 miles and would not fix. have 90,000 know and dodge can not tell me if it will effect my air-bag deployment on passenger side. joked to me saying have people ride in the back seat. | |||
| 04/26/2007 | 78000 | 3 | 07/21/2006 |
| I own a 2001 dodge ram 1500, about six months ago i noticed a small crack in my dash right behind the passenger airbag. now, i have three craks in the dash, two of them are about six inches long and the one above the airbag now goes all the way down the dash. i feel this is an issue that should be addressed due to the fact that it is a common problem in the second generation dodge rams. also, it should very easily be a safety concern as far as possibly ripping an airbag upon deployment, or sending loose pieces of jagged plastic flying in the event of a collision. *tr | |||
| 12/30/2006 | 1 | ||
| My 2001 dodge ram 1500 was involved in a major crash resulting from the other car running a red light. the ram had major front impact and front driver side impact. the drivers airbag did not come out resulting in damage to drivers face, arm and wrist. *jb | |||
| 08/03/2006 | 104000 | 1 | 09/01/2001 |
| Dt*: the contact stated while driving 55mph in normal driving conditions, the contact lost control of the vehicle which left the roadway and struck a large tree without warning and the airbags did not deploy. the contact was not wearing a seat belt, and minor injuries were sustained. there was extensive damage to the front of the vehicle; the vehicle was totaled by the insurance agency as a result. the police were on the scene and a report was taken. the dealer and manufacturer were not alerted. | |||
| 06/28/2006 | 128000 | 1 | 05/01/2000 |
| Dt*: the contact stated the frontal side airbag exploded inside the dashboard of the vehicle while driving 25 mph. there was not an impact to the vehicle to cause deployment. the contact expressed that the local dealers refused to service the vehicle after a brief inspection. the manufacturer has been contacted but also offered no resolution to the contact in regards to servicing on the vehicle. | |||
| 04/02/2006 | 107000 | 1 | 05/27/2001 |
| Head-on collision with tree going about 25 mph. air bags did not deploy, but car was totaled. no injuries. *jb | |||
| 01/25/2006 | 91517 | 1 | 02/01/2005 |
| Dt*: the contact stated while driving at 50 mph control of the vehicle was lost causing it to crash into a tree. upon impact the frontal air bags failed to deploy. although the contact was wearing the seat belt there were injuries sustained to the neck and head. the vehicle was driven away from the crash site. the vehicle has not been inspected. updated 2/28/2006 - *nm | |||
| 02/07/2004 | 1 | ||
| 2001 dodge ram 1500 traveling 25 mph .driver lost control after hitting black ice and control was never regained. vehicle traveled ditch line and proceeded down 50+ foot embankment to hit on the nose of the truck at an estimated travel of 50 mph. vehicle stood on front end then fell on to the drivers side.driver was treated at hospital for neck,back and left shoulder injuries. air bags never deployed.manufacturer was notified of air bag failure and after several weeks we were notified that impact was not enough to activate sensors. when i called investigator, i was told that a letter would come about decision and no futher actions would be taken. vehicle was totalled and driver is still under going treatment for injuries to back.other calls were placed to manufacturer ,especially after we received a recall on the vehicle for the air bags 30 days after the incident. we were told this did not affect our vehicle. we are not satisfied with the report and results and are uncertain if anyone even looked at the vehicle since it was towed to a locked facitility and the owner of the facility had let insurance adjuster and owners only in to the secured site. facility owner stated he seen no one else requesting to view or test this vehicle for malfunctions. we would like to see the exact method and results of the manufacturers determination of no defect. we are still pursuing this investigation. | |||
| 10/16/2004 | 1 | ||
| While driving 35 mph, the vehicle was involved in a frontal collision. both frontal air bags failed to deploy. this caused the driver to sustained minor injuries and was transported to the hospital. the vehicle was towed to a garage. *jb | |||
| 09/30/2004 | 35000 | 1 | 09/15/2002 |
| The vehicle was involved in a frontal collision of 70 mph and the air bag failed to deploy. the driver was transported to the local hospital by ambulance. *jb *sc | |||
| 07/26/2004 | 39000 | 2 | |
| Chevrolet avalanche ran stop sign in front of me while i was travelling about 50 mph. i t-boned the avalanche between the front and rear driver's side door, rolling the avalanche onto it's side. neither the driver, nor passenger, airbags deployed on my dodge ram 1500. my ram was totalled due to frame damage. i was blown off by dealership, now waiting for a call back from chrysler.*ak | |||
| 09/15/2003 | 29000 | 1 | 08/01/2000 |
| While driving at 50 mph on a commercial street another vehicle turned directly in front of consumer's vehicle and the consumer's vehicle collided with the right front of the other vehicle that was making the turn. the consumer was wearing a seat belt at the time of the collision, but the air bags did not deploy. vehicle was totaled. consumer did suffer some lower back pain the next day, but did not have to be hospitalized.*ak *ts *jb | |||
| 07/28/2003 | 40000 | 1 | |
| While driving 40 mph consumer's vehicle had a rear end collision with another vehicle, and the drivers side airbag did not deploy. passenger side air bag had an on/off switch attached. no one was injured in either vehicle, and a police report is on file.*ak | |||
| 07/10/2003 | 1 | ||
| Consumer states her husband was involved in an automobile accident today, and air bags on the driver side did not deploy. not only did the air bag not deploy but the steering column and the part where the gauges are all dropped down to the floor and the driver injuried his legs. his chest was also injured in the accident. she states that at this point he was unable to control the truck because he had no steering wheel. vehicle traveling at about 70 mph.*ak | |||
| 09/28/2002 | 1 | ||
| The consumer swerved to avoid hitting a deer, and consequently lost control of the vehicle and hit a tree, and the air bags failed to deploy. *mr *ph *jb | |||
| 01/11/2003 | 27000 | 1 | 03/01/2001 |
| The vehicle was involved in a collision and the air bags failed to deploy. *ts consumer believed the brakes may have locked up.*jb | |||
| 1 | 12/01/2000 | ||
| Frontal air bags failed to deploy during a collision. a safety recall was conducted, however vehicle was not included in the population of vehicles affect in the safety recall. *tt | |||
| 11/30/2001 | 1 | ||
| This truck is owned by sacramento county. our driver proceeded from a green light into the intersection. another car travelling perpendicular to ours ran their red light. our truck impacted about at the passenger side door. we t-boned the other car. during this accident the car travelling beside ours collided with the side of our truck. two highway patrol officers actually witnessed the accident. they estimated the speed of collision for our truck at over 25 mph. the airbags in both of the other vehicles deployed. we did alert dodge to this event. they checked the electronic system and found no faults. we are still concerned because a short time later we had another front end collision with a tree in a 2001 dodge ram 1500 and the airbag did not deploy. i will report this accident on a separate questionaire. the report we got back from dodge was nearly identical to the first one which makes us wonder how thourough an investigation they perform. also the report for the accident in this questionaire stated that the force of the impact was dissipated through the perpendicular travel of the vehicle to our truck. the highway patrol at the accident have told me that there was no travel for our truck in the direction of the car it hit. this incomplete or untrue conclusion from dodge also makes me suspicious of the quality of their investigation. also, talking to a dodge rep. who investigates these events i was told that they rarely see the air bag go off when their car hits another as ours did (t-bone). one last comment, this form would be much easier if i could see all of my typed comments instead of just one line. thank you.*ak | |||
| 02/04/2002 | |||
| Both frontal air bags did not deploy after a frontal collision with a guard rail and a phone pole at 35 mph. manufacturer was not notified at this time. feel free to provide any further information.*ak | |||
| 08/02/2001 | |||
| After traveling approximately 50 mph and rear-ending another vehicle both frontal air bags failed to deploy. no determination has been made as to the reason for failure of the airbags to deploy. driver suffered a cut on head and bruises. please provide any additional information/attachments.*ak | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 02/07/2004 | 1 | ||
| 2001 dodge ram 1500 traveling 25 mph .driver lost control after hitting black ice and control was never regained. vehicle traveled ditch line and proceeded down 50+ foot embankment to hit on the nose of the truck at an estimated travel of 50 mph. vehicle stood on front end then fell on to the drivers side.driver was treated at hospital for neck,back and left shoulder injuries. air bags never deployed.manufacturer was notified of air bag failure and after several weeks we were notified that impact was not enough to activate sensors. when i called investigator, i was told that a letter would come about decision and no futher actions would be taken. vehicle was totalled and driver is still under going treatment for injuries to back.other calls were placed to manufacturer ,especially after we received a recall on the vehicle for the air bags 30 days after the incident. we were told this did not affect our vehicle. we are not satisfied with the report and results and are uncertain if anyone even looked at the vehicle since it was towed to a locked facitility and the owner of the facility had let insurance adjuster and owners only in to the secured site. facility owner stated he seen no one else requesting to view or test this vehicle for malfunctions. we would like to see the exact method and results of the manufacturers determination of no defect. we are still pursuing this investigation. | |||
| 11/20/2004 | 602800 | 3 | 03/29/2001 |
| Intermittently while driving at any speed air bag light and the abs light illuminated, and the other gauges become inoperative. consumer learned from a repair shop mechanic that the problem maybe the gauge clusters. the dealer was not notified.*ak | |||
| AIR BAGS - ON-OFF SWITCH ASSEMBLY | |||
| 07/28/2003 | 40000 | 1 | |
| While driving 40 mph consumer's vehicle had a rear end collision with another vehicle, and the drivers side airbag did not deploy. passenger side air bag had an on/off switch attached. no one was injured in either vehicle, and a police report is on file.*ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 01/05/2006 | 54000 | 2 | 08/04/2001 |
| The dashboard on the 2001 dodge ram, 1500 started cracking about 18 months ago. it has now progressed to the point that i am fearful that the structural integrity of the entire dashboard was compromised , and that the passenger side air bag might not function as designed. *ak | |||