Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 07/01/2008 | 60000 | ||
| Tl* the contact owns a 2001 dodge ram 1500. the contact stated that the instrument panel shattered into small pieces and fell into the dashboard. the dealer and manufacturer were notified of the failure, but denied any assistance with repairs to the vehicle. the vehicle was not repaired. the failure mileage was 60,000 and the current mileage was 93,000. the vin was unavailable. | |||
| 04/01/2006 | 50000 | 1 | |
| When are you folks going to do something about this hazard? are you just waiting for someone to get hurt?? it is irresposnsible to continue to neglect this. you have 802 complaints on this vehicle and most are the following issue!!dodge ram dashboard manufacturer defect; falling apart creating a serious safety hazard in numerous ways. updated 04/12/10 | |||
| 06/01/2003 | 40000 | ||
| Tl*the contact owns a 2001 dodge ram 1500. when the vehicle was parked, the contact observed that the instrument panel sustained severe cracking throughout the surface. there was an extremely large crack on the front driver side near the air bag. the most severe cracks began to peel. the contact was concerned about the potential safety hazard. the failure mileage was 40,000. the current mileage was 80,000. updated 05/10/10 *bf | |||
| 01/01/2007 | 80000 | ||
| The dashboard on my 2001 dodge ram 1500 pickup truck has cracked and i believe may be affecting my control panel (odometer and speedometer). i went to drive my truck one afternoon and the whole control panel wasn't working. i also have some kind of fumes coming from my vents whenever i turn on the air conditioning, heat or defrost which may be related to the dashboard also. my defrost doesn't work at all due to the cracks in the dashboard because the air isn't going where it is supposed to go. | |||
| 10/01/2007 | 81000 | 1 | 06/01/2007 |
| Tl*the contact owns a 2001 dodge ram 1500. the contact stated that the instrument panel was cracking and falling apart. the dealer and manufacturer stated that there was no open campaign on this defect. one of the plastic pieces from the instrument panel fell into the air vent when he activated the air conditioning system. the piece of plastic cut his wife's eye. the manufacturer stated that they could replace the instrument panel at the cost of $500. the failure mileage was 81,000 and current mileage was 84,000. | |||
| 05/23/2005 | 1 | 05/01/2001 | |
| Tl*the contact owns a 2001 dodge ram 1500. the contact stated that the dashboard has cracked on the driver side. the dealer will replace the dashboard free of charge, but not the frame of the dashboard. the engine size was unknown. the current mileage is 40,000 and the failure mileage was unknown. | |||
| 05/08/2007 | 74000 | 1 | 03/02/2007 |
| Tl*the contact owns a 2001 dodge ram 1500. the contact stated that he is unaware of how his vehicle's dashboard became cracked. he stated that the dashboard is also collapsing. the current and failure mileages were 74,000. | |||
| 05/01/2006 | 72000 | 2 | 09/12/2000 |
| Tl*the contact owns a 2001 dodge ram 1500. approximately one year ago, the contact noticed a crack in the dashboard of her vehicle. she took the vehicle to be repaired and the dealer and the manufacturer stated that nothing could be done because no recalls were issued for the vehicle. the contact has since noticed another crack in the dashboard. the current mileage is 81,000 and failure mileage was 72,000. | |||
| 02/01/2007 | 1 | ||
| My 2001 dodge ram 1500 has a dash which began cracking several months ago. the cracks have gotten progressively worse in size and number. a little over 3 months ago a large portion of my dash caved in exposing the wiring underneath to direct sunlight. also more recently, the molding around my instrument panel is cracking. this could become a hazard should the wiring melt due to not being protected from sunlight. no recall has been made by dodge and i am not in a position to spend several hundred dollars for a factory defect. *tr | |||
| 01/15/2007 | 175000 | 0 | 07/10/2002 |
| Front dash collapsed, pieces of broken dash have fallen into areas where wiring is. numerous other owners of the same year/make/model have had exact same thing happen. can't be considered safe driving around with a 24 hole in the dash with pieces loose within the electrical components, to date not considered a recall item by dodge. *tr | |||