Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
11/16/2005420001011/16/2005
 Tl*the contact owns a 2001 dodge ram 1500. the contact stated that the top of the dashboard had approximately ten cracks. the dealer has been notified. there were no recalls available. the current mileage was 68,000 and failure mileage was 42,000.
09/09/200670000210/15/2002
 2001 dodge ram 1500 cracked, falling in dash heater core failure due to ground wire never being secured from factory rear doors will not open by using inside door handle electric lock switch failure passenger side. *tr hood hinges broke on both sides tailgate cable support drivers side replaced twice
11/01/200702/12/2000
 I have a 2001 dodge ram 1500 4x4. the dash has started to crack, i hear its a very common issue
01/02/20081350002007/10/2007
 Dash cracks. my dash is falling appart in large chunks!!!!!!!!!! 2001 dodge ram 1500.*cn
12/18/200760103112/12/2007
 Tl*the contact owns a 2001 dodge ram 1500. the contact stated that there were multiple deep cracks on the dashboard from the odometer to the windshield. the dealer stated that stress fractures caused the failure. as of december 21, 2007, the dealer had not repaired the vehicle. the current and failure mileages were 60,103.
08/21/200536000108/21/2005
 Dashboard all caved in. *jb
09/24/2006930001504/04/2005
 Tl*the contact owns a 2001 dodge ram 1500. upon entering the vehicle, the contact noticed a crack on the dashboard that extended from the passenger side to the air bag. he stated that he notices a new crack every couple of days. currently, there are approximately twenty five cracks on the dashboard. the dealer stated that they could not be of assistance. the current mileage was 107,000 and failure mileage was 93,000.
09/01/2006002/26/2000
 Dash started cracking in 2006. now have 3 cracks that are starting to join together. from pictures i've seen i will be having big holes in my dash within a year. this is causing electrical problem.
08/23/20051
 I bought the truck used with only about 30,000 miles on it. there were tiny cracks in the dashboard but over the next couple of months with the car being parked in the shade, the cracks grew worse and worse until now there are about 5 major cracks and i'm concerned that two will merge to create a hole in my dash. if this happens, the components and concealed wiring will be at risk of failure due to sun exposure and a safety hazard. *jb
08/12/200647665108/12/2006
 Tl*the contact owns a 2001 dodge ram 1500. the contact stated that the dashboard has cracked in several places. when she attempted to replace the dashboard, it shattered into pieces. the wires are exposed. the powertrain was unknown. the current mileage was 52,234 and failure mileage was 47,665.
01/01/200336000106/01/2001
 I am the original owner of a 2001 dodge ram 1500 4wd extended cab truck. the dash has almost completely disintegrated and is cracked and pieces are falling out. the structural integrity of the dash has jeopardized the safety of operation of the vehicle. it has progressively gotten worse over the past 2 years. *jb
06/08/200510000302/09/2001
 Tl*the contact owns a 2001 dodge ram 1500. the contact stated that the dashboard has cracked in three spots. no wires are visible. the current mileage is 19,200 and failure mileage was 10,000. the mileages were verified for accuracy.
01/01/2007580003
 The dashboard in my 2001 dodge ram pickup truck started cracking all of the sudden. i know of many others with same problem and many are listed at the dodge forum online
03/17/200549564106/30/2001
 2001 dodge ram 1500 pick up truck with dashboard that cracked and had to be replaced at dealership. manufacturing defect yet we had to pay for labor on the replacement. my husband was able to convince the dealership to pay for the parts only, under the extended warranty.
01/13/2007
 Dashboard in my 2001 dodge ram truck twin cab 1500 cracks without any reason
01/20/2006160000101/20/2006
 The dash board on my 2001 dodge ram is falling apart. my 1998 ram did the same thing. the cost of a new dash is around $700.00 and will do the same thing. i believe it is a safety issue since the dash houses the airbag.
05/08/200774000103/02/2007
 Tl*the contact owns a 2001 dodge ram 1500. the contact stated that he is unaware of how his vehicle's dashboard became cracked. he stated that the dashboard is also collapsing. the current and failure mileages were 74,000.
02/02/20050106/01/2004
 2001 dodge ram that has always been garaged until 2005. in 2005, the dash top began to crack in one area... but over time the cracks have increased and become more numerous and severe. because the some of the largest breaks are located at the passenger air bag area, i have actually had passengers in my truck ask me to turn off the airbag (since deployment can happen at slow speeds like tapping a bollard while parking, etc.) 12 out of 14 (86%) of people i know with trucks close to my truck's year model have the same extreme cracking, quite a few are even worse than mine...*jb
01/13/20021
 I have a 2001 dodge ram truck where the dashboard is breaking apart. this started within the first two years i had the truck. loose parts could fly off during driving causing driver to be distracted causing an accident. loose parts could fall down into dash and cause electrical or mechanical problems. *jb
08/18/2003109/12/2001
 Dash collapsed on my 2001 dodge ram. *jb
06/15/2006105/11/2001
 One large crack in dash that is as wide as the dash and two smaller cracks. *jb
04/23/2004107/09/2000
 Dashboard cracking. *jb
06/15/200435000112/05/2003
 I own a 2001 dodge ram pickup truck and my dash board started cracking and the cracks keeps spreading and getting bigger. this started around 2-3 years ago. i did notify the dealership of where i bought the truck and was told that if i was the originally owner that they could help me. i then contacted the headquarter of dodge and was told that they could not help me. that i was on my own. *jb
05/03/2007106/21/2004
 Dashboard of a 2001 dodge ram pickup has severe cracking. *jb
05/01/200635000304/13/2003
 Dash cracks in the dash pad under the window. it started with a crack in the window which had no impact point. then the dash cracked in the middle,then over the air bag on the passenger side and then over the drivers side 3 total cracks. *jb
01/01/200665000102/06/2001
 Dashboard has 4 cracks in the top of dashboard from windshield toward cab,material used for dashboard is very brittle and could prove to be dangerous in an accident as it is shattering on a regular basis. this not an isolated incident as there seems to be a large number of owners with same problem. the plastic used would act like a shrap nail in an accident. this should be investigated.*jb
03/06/2007108000209/28/2000
 2001 dodge ram, the dash is cracked and rotten all the way across. this new of a vehicle should not look like trash on the inside, and there is a real safety concern with all the dash components working correctly. there is a serious issue going on here, if every dodge dash is cracking. dodge transmission- normal highway use and the transmission is already junk, all other brands are still going fine on their first transmission and theirs are a lot older than mine. transmission just quit and nearly caused me to crash, this needs to be dealt with in a serious manner. *jb
12/07/20061
 Dash board of 01 dodge ram 1500 off road has multiple huge cracks in it around the passenger airbag and more going along towards the drivers side. *jb
04/12/200330000104/04/2001
 2001 dodge ram 1500 4x4 off road with a dash so cracked up that big pieces have fell into the dash leaving a big hole in the center of the dash. *jb
08/28/200554000107/18/2005
 The dashboard of my 2001 dodge ram cracked. *jb
04/15/2005113000104/10/2005
 I drive a 2001 dodge ram 1500 4x4 1/2 ton. i am a victim of the famous cracked dash epidemic. around april of 2005 i began noticing small cracks developing on my dash. beginning from the windshield and eventually from around the a/c vents. it has since progressed into the entire dash being almost completely broken out. i have resorted to a temporary dash cover to conceal the damage. i have read on the internet about certain safety issues with the cracked dash. if i were to have an accident and my air bags deployed, the cracked dash could cause the airbags to be punctured and possibly limit my safety. this a major concern of mine and i would like it fixed. *jb
08/14/200650800110/10/2004
 The dash has a crack in it starting at the defrost vent and proceeding towards the interior of the vehicle. *jb
07/19/2006110/15/2004
 There are a lot of reports of this defect for dodge ram '94-'01 trucks. mine is included and the air bag is exposed.....help dash crack due to manufacturing. *jb
07/01/2005103/01/2002
 While cleaning my vehicles dash, the dash had cracked and i was unaware of it and lacerated my finger. now the dash has several cracks and holes in it were it is just falling apart. *jb
03/07/200687000103/06/2006
 Dash on truck is cracked severely. it is very close to where the airbag deploys. if airbag deploys will most likely pull some dash parts with it. no reason for dash to be cracked faulty material most likely. *jb
02/03/200496000102/03/2004
 Normal use, the dash on the passengers side near the defroster has a crack aprox. 8 inches. for 2.5 years and is heading toward the airbag. i haven't found a new dash yet. *jb
06/15/200679630109/14/2004
 The dash on my 2001 dodge ram 1500 is cracked. if it cracks further it could rip the air bag if it goes off. *jb
05/15/200671500112/15/2005
 Dashboard has about 15 cracks in it. *jb
06/10/200523500611/15/2001
 2001 dodge ram 1500: dash keeps cracking in several places. 2 cracks are directly above passenger air bag. have tried to stop cracking but have been unsuccessfully. everyday when i first get into truck, i hear the dash start to crack as the inside temperature is reduced to a comfortable level. there appears to be no way to prevent this situation. some cracks are now proceeding to the front of dash toward occupants. cracks can be straight or curve several times. most cracks are exceeding 8 to 12 inches at this time. more cracks develop on a daily basis. *jb
06/01/200456000103/01/2002
 Major cracked dash. entire dash cracked right down the middle. jb
07/01/200440000112/16/2000
 Top of dashboard on 2001 dodge ram 2wd severely cracked in four different places. happened 1 1/2 years ago when truck was barely 3 1/2 years old. cracks run from defroster vents all the way forward to the end of the panel. concerned with proper deployment of airbag on passenger side. *jb
09/10/2005101/12/2003
 The entire dash including sub-frame for my dash on my 2001 dodge 1500 started cracking and has continued to fall apart. i have read on the internet other complaints about this same problem. i searched for a used dash from used auto parts yards and they indicate they are defective and all crack and fall apart if you attempt to remove them. the dealers charge in excess of $2000.00 to replace the parts with no warranties against defects. *jb
11/21/20051
 Severely cracked dashboard on dodge ram trucks 1994-2001.*jb
06/03/20050107/01/2001
 Transmission has gone bad on 2001 dodge ram. week later engine needs to be replaced because of oil sludge. have seen same problem documented on other sites about dodge engines.
01/26/200302/08/2001
 Engine check light 442 due to leak in evaporator hose assembly. my truck in only a 2001 but the dealership says that is normal for dodge trucks. it is a costly repair and is not covered by my extended warrenty. i know of several other persons who have had the same problem.
07/23/2002
 Oil gauge malfunctioned, and went dead, not detecting low oil pressure. dealer found sludge in engine that would build up from overdue oil changes. consumer stated oil changes were done on regular basis, but not a t the dealership. please provide more information.*ak
07/16/200007/01/2000
 No summary included for that vehicle. *ak