Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
01/02/200645000
 Dash board cracked and fell in leaving sharp pieces of plastic all over dash board. plastic has fallen into defroster vents. now no heat on left side of truck
10/30/2012160000
 The heater vent control has stopped working on my truck and i can no longer select defrost in my truck. this is a huge safety issue, as the vehicle cannot be driven without clear visibility through the front windshield. apparently, this is a common issue for dodge ram trucks and has never been recalled. i cannot defrost my windows as a result. i've been hold it's the hvac blend doors.
10/17/2012159060
 No heat or a/c on driver's side. it has dual climate zones. looked on online forums and saw others are having same issues.
04/01/201075000
 Dash is continuously cracking and falling apart.
06/07/200870000
 I was just driving along, crack my dash cracked from front end to almost the back. the crack caused me to jump swerve my truck almost causing an accident. dodge has been no help and my dash has deteriorated even more ever since, i'm getting very worried it might affect the air bags as all the dash peices fall into the recess where the air bags are which would be a bad thing should there be an accident.
10/13/200875000
 Starting in october of '08 i notice a small vertical crack in my dash on the top of my dash between the passenger airbag and the radio. since then the crack has grown and then a piece broke off and too my surprise is very sharp.
09/28/2012
 The dashboard on my 2002 dodge ram 1500 has developed a crack (6-7 inches long) near the air bag of the passenger. i feel this to be a safety hazard as the air bag deployment could cause particles of plastic to be thrown at high speeds throughout the vehicle. the vehicle is a used ram and it is unknown if the crack was there prior to purchase or not. because of the summer heat, the vinyl expands which closes the gap and now the cold weather contracts it and reveals the crack. this continuous expanding and contracting could cause, over time, the vinyl to become weak and break down further.
09/16/201155000
 Dashbord crack
09/12/200763000
 Hi, i read an article by channel 6 news problem sovlers in orlando, florida. that did a report on dashboards collapsing in 2002 dodge ram and other models. in the article, it showed that dodge was replacing the dashboards at a cost of $100 to the customer. 2 years after i bought my truck, my dash started cracking. a friend of mine had a 2003 quad cab and he was experiencing cracks in his dash in the exact same spots. a year later he traded his truck in and i still have mine. my dash is still continuing to crack to this day. since my dash started cracking, i have had other problems with my truck. my stereo is messing up. my a/c and blower motor dont work right. my heater core leaks. in summer time i have no a/c. in winter i have no heat and no window defroster. when it rains, i have no defroster. these are a safety issue if i cant see where im driving. for the past 2 years, ive been trying to get dodge to replace my dash. they will replcae it only at full cost to me! will you finally force dodge into recalling these 01-04 dodge ram, dakota and durango dashboards???????????????????????.
08/15/2010
 Main dash began cracking in multiple places. forward dash panel has now cracked and split into many separate pieces creating loose, sharp, plastic materials which pose a safety hazard in the event of a crash. some of the pieces have cracked away and have fallen behind the instrument panel and some have fallen into the duct work as well. having occurred on many dodge rams, this creates a wide-spread safety issue and not just an isolated incident. i strongly feel that a recall should be issued on the affected years and the faulty dash panels should be replaced by the manufacturer to prevent any unnecessary injuries or safety concerns.
06/15/2012118000
 The dash cap in my dodge ram 1500 has cracked in several places. this has caused many very sharp shards of plastic that would be extremly dangerous in a collision resulting in unnecessary injury to any passengers in the vehicle. i firmly believe this should trigger a full recall of all trucks affected. chrysler is aware of the problem and will not voluntarily start a recall. i myself have cut my fingers and hands just wiping off the dash board while cleaning. i beg of you to start an investigation before someone is injured very badly in an accident by these shards becoming projectiles. this problem affects hundreds of thousands of these trucks. please take this very seriously!
10/01/201060000
 The dashboard in the 2002 dodge ram 1500 has multiple cracks and pieces are falling into the a/c vents and the firewall. there are many sharp edges and loose broken pieces and i'm affraid if there is an accident there could be fragments that break apart and could potentially cause eye damage or severe lacerations. please address this issue with dodge as i have found multiple complaints from numerous owners.
02/01/200890000
 The dashboard is cracked in multiple locations and shards of hard, sharp, plastic is falling into interior. shards are also becoming projectiles when they dislodge from dashboard. while cleaning or touching dashboard, personal injury occurs by being stabbed and/or cut by these cracks in the dashboard. no incident occurred to make this issue a user problem. no extreme hot/cold have occurred.
01/03/201170000
 The dashboard began experiencing multiple cracks, resulting in sharp edges and pieces that could interfere with electrical wiring, causing various safety risks
10/10/200640000
 Seriously cracked dashboard, no wrecks or damage to cause the cracks.
05/10/200548000
 At 48,000 miles and only 3 years old my dashboard started cracking . now it is cracked all over and starting to run down the center towards the floor. i know there are alot of complaints about the dodge ram dasboards and it is time they are forced to recall and fix this problem.
07/01/2011500000
 The dash has been falling apart little by little. i have read other reports about this. i am a retired chysler auto tech, 20 years,16 self employed as a tech. i know if i see danger, you see danger. should you and chrysler wait until something bad happens? apparently the vender used inferior material. it surely wasn't spaceage. thanks very much for your time.
09/24/2011
 Dash board has cracked and pieces are falling into the electrical unit and ac units underneath the dash area. afraid airbag will be damaged as they are not protected with the dash missing. ac unit on passanger side is damaged and not working due to the condenser housing unit being exposed. other electrical issues have occured like loss of function of the speedometer and all gages. called the ram specialist at 866.726.4636 was instructed not under warrenty and nothing they could do to help. it would be our responsibility to cover the cost of 926.00 plus tax at our dodge dealership. this is a manifactor defect that should be covered by dodge.
01/14/200957000
 Dash started cracking - now there are sharp edges and pieces of plastic with sharp edges from the dash have fallen down into the instrument panel - now there are multiple cracks and holes in the dash - one hole is more than 4 in diameter -
06/13/200745000
 5 years after manufacture of this vehicle the dashboards have gone from fractured to nearly completely dissolved. through research this issue is applicable to all vehicles produced with this make and model. the issue has become a safety concern now that the air bags have become exposed and will not properly inflate if needed. dodge has received more than 16,000 complaints and insists these faulty parts are the responsibility of the consumer. however they are more than happy to refer you a certified dealer with a replacement cost of approximately 975 dollars us.
06/14/200675000
 The dashboard cracks by it self and i`ts rely sharp edges i`ts like is dissolving by it self and as i can see all the models from 1999 to 2006 are the same dodge is not doing anything about it and if you have a accident with the truck sharp peaces can injure the passengers in the truck if you can do an investigation you will see that this is a urgent recall.
06/13/200745000
 5 years after manufacture of this vehicle the dashboards have gone from fractured to nearly completely dissolved. through research this issue is applicable to all vehicles produced with this make and model. the issue has become a safety concern now that the air bags have become exposed and will not properly inflate if needed. dodge has received more than 16,000 complaints and insists these faulty parts are the responsibility of the consumer. however they are more than happy to refer you a certified dealer with a replacement cost of approximately 975 dollars us.
06/14/200675000
 The dashboard cracks by it self and i`ts rely sharp edges i`ts like is dissolving by it self and as i can see all the models from 1999 to 2006 are the same dodge is not doing anything about it and if you have a accident with the truck sharp peaces can injure the passengers in the truck if you can do an investigation you will see that this is a urgent recall.
09/23/2005
 My dashboard has deep cracks all across the top which crack and are falling apart down into the mechanical parts of my truck. i went to dodge and they told me they could not help, i priced this repair with a body shop and they said it would cost $350 for the dash but the labor would cost $700-800. dodge needs to make this right my truck still runs fine, but i'm hoping i will not have any problems with air bag deployment from this as the cracks are on top of the passenger airbag as well.
09/01/200865000
 The dashboard on my 2002 dodge ram 1500 is cracked and disintegrating. it has always been stored in a garage and the sharp edges present a severe safety hazard should the vechicle be involved in an accident. i have also cut myself on sharp edges while trying to attempt to perform maintenance on the vehicle as the dashboard is extremely brittle and breaks apart.
09/23/2005
 My dashboard has deep cracks all across the top which crack and are falling apart down into the mechanical parts of my truck. i went to dodge and they told me they could not help, i priced this repair with a body shop and they said it would cost $350 for the dash but the labor would cost $700-800. dodge needs to make this right my truck still runs fine, but i'm hoping i will not have any problems with air bag deployment from this as the cracks are on top of the passenger airbag as well.
09/01/200865000
 The dashboard on my 2002 dodge ram 1500 is cracked and disintegrating. it has always been stored in a garage and the sharp edges present a severe safety hazard should the vechicle be involved in an accident. i have also cut myself on sharp edges while trying to attempt to perform maintenance on the vehicle as the dashboard is extremely brittle and breaks apart.
09/23/2005
 My dashboard has deep cracks all across the top which crack and are falling apart down into the mechanical parts of my truck. i went to dodge and they told me they could not help, i priced this repair with a body shop and they said it would cost $350 for the dash but the labor would cost $700-800. dodge needs to make this right my truck still runs fine, but i'm hoping i will not have any problems with air bag deployment from this as the cracks are on top of the passenger airbag as well.
09/01/200865000
 The dashboard on my 2002 dodge ram 1500 is cracked and disintegrating. it has always been stored in a garage and the sharp edges present a severe safety hazard should the vechicle be involved in an accident. i have also cut myself on sharp edges while trying to attempt to perform maintenance on the vehicle as the dashboard is extremely brittle and breaks apart.
09/23/2005
 My dashboard has deep cracks all across the top which crack and are falling apart down into the mechanical parts of my truck. i went to dodge and they told me they could not help, i priced this repair with a body shop and they said it would cost $350 for the dash but the labor would cost $700-800. dodge needs to make this right my truck still runs fine, but i'm hoping i will not have any problems with air bag deployment from this as the cracks are on top of the passenger airbag as well.
09/01/200865000
 The dashboard on my 2002 dodge ram 1500 is cracked and disintegrating. it has always been stored in a garage and the sharp edges present a severe safety hazard should the vechicle be involved in an accident. i have also cut myself on sharp edges while trying to attempt to perform maintenance on the vehicle as the dashboard is extremely brittle and breaks apart.
01/26/2010147299
 I purchased a 2002 dodge ram in 2007, in the past year i have noticed two cracks in the dashboard
08/24/201190012
 02 dodge ram 1500 crack dashboard with sharp edges my years old son cut his index finger while inside my truck
01/26/2010147299
 I purchased a 2002 dodge ram in 2007, in the past year i have noticed two cracks in the dashboard
08/24/201190012
 02 dodge ram 1500 crack dashboard with sharp edges my years old son cut his index finger while inside my truck
01/26/2010147299
 I purchased a 2002 dodge ram in 2007, in the past year i have noticed two cracks in the dashboard
08/24/201190012
 02 dodge ram 1500 crack dashboard with sharp edges my years old son cut his index finger while inside my truck
08/23/2011
 Dash board cracks and busting into pieces--radiator cracked--air condition cooler fan
08/23/201160000
 Dash in my 2002 dodge ram 1500 is cracked
09/01/2010100000
 2002 dodge ram - quad cab dash board cracked. only owner and no complaints on overall performance of the truck. but almost over night the dashboard developed nearly a dozen cracks all the way across.
03/15/2007
 Dasboard is cracking up. big peice are falling down in behind the insturment panel . have talked to my local dealer and the say there is nothing they can do about it.
01/26/2010147299
 I purchased a 2002 dodge ram in 2007, in the past year i have noticed two cracks in the dashboard
08/24/201190012
 02 dodge ram 1500 crack dashboard with sharp edges my years old son cut his index finger while inside my truck
08/23/2011
 Dash board cracks and busting into pieces--radiator cracked--air condition cooler fan
08/23/201160000
 Dash in my 2002 dodge ram 1500 is cracked
09/01/2010100000
 2002 dodge ram - quad cab dash board cracked. only owner and no complaints on overall performance of the truck. but almost over night the dashboard developed nearly a dozen cracks all the way across.
03/15/2007
 Dasboard is cracking up. big peice are falling down in behind the insturment panel . have talked to my local dealer and the say there is nothing they can do about it.
02/02/200965000
 Significant cracks in both primary dash and auxiliary dash section between dash and windshield. existing cracks growing/opening and new ones developing. starting to experience unexplainable electrical issues, like power windows, and door locks not working on occassion. dealer quoted replacement cost is outrageous.
08/23/2011
 Dash board cracks and busting into pieces--radiator cracked--air condition cooler fan
08/23/201160000
 Dash in my 2002 dodge ram 1500 is cracked
09/01/2010100000
 2002 dodge ram - quad cab dash board cracked. only owner and no complaints on overall performance of the truck. but almost over night the dashboard developed nearly a dozen cracks all the way across.
03/15/2007
 Dasboard is cracking up. big peice are falling down in behind the insturment panel . have talked to my local dealer and the say there is nothing they can do about it.
02/02/200965000
 Significant cracks in both primary dash and auxiliary dash section between dash and windshield. existing cracks growing/opening and new ones developing. starting to experience unexplainable electrical issues, like power windows, and door locks not working on occassion. dealer quoted replacement cost is outrageous.
07/29/2011
 I have a 2002 dodge ram 1500. the front part of the dash next to the windshield is cracked,broken etc. i heard that they are a lot of these dashes like mine. i think they need to recall the item or fix it at company cost not by the consumer.
02/02/200965000
 Significant cracks in both primary dash and auxiliary dash section between dash and windshield. existing cracks growing/opening and new ones developing. starting to experience unexplainable electrical issues, like power windows, and door locks not working on occassion. dealer quoted replacement cost is outrageous.
07/29/2011
 I have a 2002 dodge ram 1500. the front part of the dash next to the windshield is cracked,broken etc. i heard that they are a lot of these dashes like mine. i think they need to recall the item or fix it at company cost not by the consumer.
02/02/200965000
 Significant cracks in both primary dash and auxiliary dash section between dash and windshield. existing cracks growing/opening and new ones developing. starting to experience unexplainable electrical issues, like power windows, and door locks not working on occassion. dealer quoted replacement cost is outrageous.
07/29/2011
 I have a 2002 dodge ram 1500. the front part of the dash next to the windshield is cracked,broken etc. i heard that they are a lot of these dashes like mine. i think they need to recall the item or fix it at company cost not by the consumer.
10/10/2010110000
 2002 dodge ram 1500 pickup truck. dashboard began cracking and now has totally cracked and parts have fallen into the defrost/air unit as well as causing sharp edges that can cause injury. afraid that if airbag deploys this will cause jagged edges of plastic to be propelled to a driver or passenger, causing serious injury, in addition to the damage of the a/c and defrost. there have been ten of thousands of complaints about this and dodge refuses to repair this defect on their trucks from 1995-2006.
02/07/2008
 Big cracks in the dash of my 2002 dodge ram truck
07/16/201186000
 2002 dodge ram 1500 5.9l sport. i paid a lot of money for this special order truck and now the dash is cracking all over????? never had a new vehicle do this in all my 54 years.i live in texas and i know it is hot,but it shouldn't be cracking like it is,none of my other cars or trucks are cracking at all, i take good care of all my vehicles so why is the dodge the only one cracking?i think it should be recalled to get this fixed!!
10/10/2010110000
 2002 dodge ram 1500 pickup truck. dashboard began cracking and now has totally cracked and parts have fallen into the defrost/air unit as well as causing sharp edges that can cause injury. afraid that if airbag deploys this will cause jagged edges of plastic to be propelled to a driver or passenger, causing serious injury, in addition to the damage of the a/c and defrost. there have been ten of thousands of complaints about this and dodge refuses to repair this defect on their trucks from 1995-2006.
02/07/2008
 Big cracks in the dash of my 2002 dodge ram truck
07/16/201186000
 2002 dodge ram 1500 5.9l sport. i paid a lot of money for this special order truck and now the dash is cracking all over????? never had a new vehicle do this in all my 54 years.i live in texas and i know it is hot,but it shouldn't be cracking like it is,none of my other cars or trucks are cracking at all, i take good care of all my vehicles so why is the dodge the only one cracking?i think it should be recalled to get this fixed!!
02/07/2008
 Big cracks in the dash of my 2002 dodge ram truck
07/16/201186000
 2002 dodge ram 1500 5.9l sport. i paid a lot of money for this special order truck and now the dash is cracking all over????? never had a new vehicle do this in all my 54 years.i live in texas and i know it is hot,but it shouldn't be cracking like it is,none of my other cars or trucks are cracking at all, i take good care of all my vehicles so why is the dodge the only one cracking?i think it should be recalled to get this fixed!!
02/07/2008
 Big cracks in the dash of my 2002 dodge ram truck
07/16/201186000
 2002 dodge ram 1500 5.9l sport. i paid a lot of money for this special order truck and now the dash is cracking all over????? never had a new vehicle do this in all my 54 years.i live in texas and i know it is hot,but it shouldn't be cracking like it is,none of my other cars or trucks are cracking at all, i take good care of all my vehicles so why is the dodge the only one cracking?i think it should be recalled to get this fixed!!
02/07/2008
 Big cracks in the dash of my 2002 dodge ram truck
07/16/201186000
 2002 dodge ram 1500 5.9l sport. i paid a lot of money for this special order truck and now the dash is cracking all over????? never had a new vehicle do this in all my 54 years.i live in texas and i know it is hot,but it shouldn't be cracking like it is,none of my other cars or trucks are cracking at all, i take good care of all my vehicles so why is the dodge the only one cracking?i think it should be recalled to get this fixed!!
12/01/200973000
 Dashboard of my 2002 dodge ram 1500 has fifteen cracks. the dash is in two parts. the part where the vents are is ready to either fall out or come completely out. there has been over three hundred complaints on autobeef. my concerns is the plastic is going to fall in and cause an electrical fire. dodge will not do anything about it they keep telling me it's a warranty issue. it is a defect in their product. i'm so disappointed not only does it look bad but i just keep waiting for it to fall in on me when i'm driving. i have done nothing to cause this issue. i keep my truck clean and keep my windows cracked for air circulation. i always try to park my vehicle in the shade. i have tried two different times to see if dodge will do anything about it but they won't. any assistance with this matter would be greatly appreciated. thank you, concerned citizen
07/01/200885000
 The dashboard on my 2002 dodge ram 1500 is cracked into many sharp, loose pieces. at this point, it's not held together by anything. my concern is that in the event of an accident, the pieces could cause injury to any vehicle occupants. it's been cracked since 2008 when the vehicle was approximately 6 years old. a friend has the same make/model and has the same problem.
05/18/200959680
 I have a 2002 dodge ram 1500 and my dashboard is cracked from one end to the other. there is also a hole which measures 9 long and 3 1/2 wide. i believe under the right situation this could cause serious bodily harm.
04/20/201192000
 Cracked dashboard, when i bought this truck it had a small crack in the board now a year later it have about 8 cracks, i got a cover for the dashboard, waiting to see if the manufacturer will isue a recall for this problem.
04/01/2011
 The dashboard has started cracking after the truck hit the 60,000 mile mark. there are now holes in portions of the dashboard, and the pieces have fallen down into the heater motor, and it has caused the doors on the heater to no longer open and close correctly, leaving the vehicle with no heat. we have contacted dodge and they say that this is not a defect, and will not recall the defective piece, but there are numerous complaints about the same issue, and it seems to be common with the dodge ram. this problem is affecting the heat in the truck and issues with the defroster, and this is a safety issue that needs to be resolved.
01/28/2007100000
 2002 dodge ram quad cab - reporting the cracking of the dash board, there has been no damage to the dash, the ram was kept in a covered garage and still has several cracks complete across the dash. the broken and loose plastic parts could pose a safety hazard.
02/12/2011130000
 Started truck turned on headlight switch ,was on high beam so pulled lever to dim an lights would not dim then wipers come on and wouldnt shut off and wiper sprayer come on and would not shut off but if i held lever back all went off so have to drive holding lever back.when i got home and shut truck off all of the problems would not shut off even with key out of ignition so had to tie lever back.
10/05/201075000
 Cracked dashboard. dangerous due to sharp edges and possibly interfering with operation of airbags
02/12/2011130000
 Started truck turned on headlight switch ,was on high beam so pulled lever to dim an lights would not dim then wipers come on and wouldnt shut off and wiper sprayer come on and would not shut off but if i held lever back all went off so have to drive holding lever back.when i got home and shut truck off all of the problems would not shut off even with key out of ignition so had to tie lever back.
10/05/201075000
 Cracked dashboard. dangerous due to sharp edges and possibly interfering with operation of airbags
02/12/2011130000
 Started truck turned on headlight switch ,was on high beam so pulled lever to dim an lights would not dim then wipers come on and wouldnt shut off and wiper sprayer come on and would not shut off but if i held lever back all went off so have to drive holding lever back.when i got home and shut truck off all of the problems would not shut off even with key out of ignition so had to tie lever back.
10/05/201075000
 Cracked dashboard. dangerous due to sharp edges and possibly interfering with operation of airbags
06/30/200550000
 My dashboard began cracking in the summer of 2005 and has continued to deteriorate to the point that it is collapsing in and creating electrical and safety issues.
10/05/201075000
 Cracked dashboard. dangerous due to sharp edges and possibly interfering with operation of airbags
06/30/200550000
 My dashboard began cracking in the summer of 2005 and has continued to deteriorate to the point that it is collapsing in and creating electrical and safety issues.
12/31/20100
 I have a 2002 dodge ram 1500. this truck has a big problem with the dash. the dash start cracking really bad. dodge does not want to take responsibility to fix the problem. for a truck that is less then 10 years old that i paid 32,000 dollars for the dash should not be cracking. i believe dodge so have a recall for the dashes because almost every ones dodge ram dash is cracked. i did a web search and every ones dash cracks in the same spot right over the air bag. the air bags in my truck have never been deployed. i am sure if this truck was ever in a wreck the air bag could get stuck in the crack and wont get deployed to save a life. thanks dodge
06/30/200550000
 My dashboard began cracking in the summer of 2005 and has continued to deteriorate to the point that it is collapsing in and creating electrical and safety issues.
12/31/20100
 I have a 2002 dodge ram 1500. this truck has a big problem with the dash. the dash start cracking really bad. dodge does not want to take responsibility to fix the problem. for a truck that is less then 10 years old that i paid 32,000 dollars for the dash should not be cracking. i believe dodge so have a recall for the dashes because almost every ones dodge ram dash is cracked. i did a web search and every ones dash cracks in the same spot right over the air bag. the air bags in my truck have never been deployed. i am sure if this truck was ever in a wreck the air bag could get stuck in the crack and wont get deployed to save a life. thanks dodge
01/01/2007
 Dashboard falling apart/ cracking
01/15/200979000
 Dash components cracking and falling apart without abuse. not caused by sun or heat exposure. cracked dash panels pose a hazard due to exposed wiring usually coverd and protected by dash. parts of cracking dash can fall into wiring and components housed in the dash, including airbag components. cracked dash panels are very sharp and can cause increased danger in case of crash or occupant impact with dash panels. three of these vehicles in our family, all with same problem of dash components cracking without abuse or neglect. aware of numerous other vehicles of this make with same issues.
07/13/2009
 2002 dodge ram 1500 has multiple cracks in dash w/ at least two in the passenger side airbag area. heater and defroster also do not function properly.
11/17/201082000
 #1 when it got cold i turned it over to the heater. #2 heat will not come out the drivers side vents ,only blows cold air. passenger side has heat but is lacking. this is on all of the heating sytem upper and lower. #3 have not had it repair can't afford it right know
11/07/2010
 Stopped several times for no taillights. was advised that i could be ran over for not having tail lights. lamp out indicator was not lit. mechanic traced problem down to fcm (front control module).
07/17/200755000
 I have a 2002 dodge ram 1500 quad cab and in the summer of 2007 i noticed that a crack had formed in my dashboard, there are now 6 cracks throughout the whole dashboard. i am extremely worried that if the truck is involved in a collision that the pieces with the sharp edges would be extremely dangerous to the occupants because the dashboard will break into pieces and fly through the cab.
06/15/200665000
 2002 dodge ram 1500. dash has been cracking for last several years and i just now started researching on internet for fear of some electrical short or serious injury. this is an apparent very common defect with dodge, that dodge does not want to rectify. i've always used a sunvisor and tried my best to protect the dash and interior. 1. events leading up to failure - defect in materials used by dodge. 2. failure and occurrence - dash keeps cracking. 3. actions taken to correct - filing complaint.
08/31/200990000
 Cracking dashboard on 2002 dodge ram 1500. safety issues with sharp edges and loose pieces. numerous complaints throughout internet sites of same problem. dodge has not issued a recall. model years 1998-2006 involved.
06/15/200665000
 2002 dodge ram 1500. dash has been cracking for last several years and i just now started researching on internet for fear of some electrical short or serious injury. this is an apparent very common defect with dodge, that dodge does not want to rectify. i've always used a sunvisor and tried my best to protect the dash and interior. 1. events leading up to failure - defect in materials used by dodge. 2. failure and occurrence - dash keeps cracking. 3. actions taken to correct - filing complaint.
08/31/200990000
 Cracking dashboard on 2002 dodge ram 1500. safety issues with sharp edges and loose pieces. numerous complaints throughout internet sites of same problem. dodge has not issued a recall. model years 1998-2006 involved.
06/15/200665000
 2002 dodge ram 1500. dash has been cracking for last several years and i just now started researching on internet for fear of some electrical short or serious injury. this is an apparent very common defect with dodge, that dodge does not want to rectify. i've always used a sunvisor and tried my best to protect the dash and interior. 1. events leading up to failure - defect in materials used by dodge. 2. failure and occurrence - dash keeps cracking. 3. actions taken to correct - filing complaint.
08/31/200990000
 Cracking dashboard on 2002 dodge ram 1500. safety issues with sharp edges and loose pieces. numerous complaints throughout internet sites of same problem. dodge has not issued a recall. model years 1998-2006 involved.
06/15/200665000
 2002 dodge ram 1500. dash has been cracking for last several years and i just now started researching on internet for fear of some electrical short or serious injury. this is an apparent very common defect with dodge, that dodge does not want to rectify. i've always used a sunvisor and tried my best to protect the dash and interior. 1. events leading up to failure - defect in materials used by dodge. 2. failure and occurrence - dash keeps cracking. 3. actions taken to correct - filing complaint.
08/31/200990000
 Cracking dashboard on 2002 dodge ram 1500. safety issues with sharp edges and loose pieces. numerous complaints throughout internet sites of same problem. dodge has not issued a recall. model years 1998-2006 involved.
05/01/200980000
 Defective dash (dash is cracking all over and could come apart )
06/07/200841000
 My 2002 dodge ram 1500 dash is cracking severely and i am worried that peices of the dash are falling into the dash while, that while driving the pieces of the dash will cut vital electical componets including those for safety. my dash has been getting worse over time and i am afraid of what might happen if i am driving and the dash fully collapses.
07/01/200440000
 The dash boards on the 2002 dodge ram 1500 is made from an inferior plastic that cracks,busts,and eventually just falls into a gaping hole.this results in electrical malfunctions.i did not realize what a wide spread problem this was until i did some reasearch of my own.there are thousands of websites dedicated to this very problem and dodge is aware it exists but thusfar has not submitted a recall. i have been trying to replace my dash for this very reason but the cost is very high and i feel as a consumer it should not be my responsibilty since the material was inferior to begin with. rightnow my dash is glued together and i am sure this isnt a long term fix but i have no other choice. the elctrical problems i have read that others have had are numerous including but not limited to headlights going out while driving in dark conditions. i am afraid my dash too will collapse if not replaced. please consider the ramifications if this problem isnt taken care of.
05/11/200445000
 Dash cracking due to improper molding temperatures or molding additives.
07/01/200440000
 The dash boards on the 2002 dodge ram 1500 is made from an inferior plastic that cracks,busts,and eventually just falls into a gaping hole.this results in electrical malfunctions.i did not realize what a wide spread problem this was until i did some reasearch of my own.there are thousands of websites dedicated to this very problem and dodge is aware it exists but thusfar has not submitted a recall. i have been trying to replace my dash for this very reason but the cost is very high and i feel as a consumer it should not be my responsibilty since the material was inferior to begin with. rightnow my dash is glued together and i am sure this isnt a long term fix but i have no other choice. the elctrical problems i have read that others have had are numerous including but not limited to headlights going out while driving in dark conditions. i am afraid my dash too will collapse if not replaced. please consider the ramifications if this problem isnt taken care of.
05/11/200445000
 Dash cracking due to improper molding temperatures or molding additives.
07/01/200440000
 The dash boards on the 2002 dodge ram 1500 is made from an inferior plastic that cracks,busts,and eventually just falls into a gaping hole.this results in electrical malfunctions.i did not realize what a wide spread problem this was until i did some reasearch of my own.there are thousands of websites dedicated to this very problem and dodge is aware it exists but thusfar has not submitted a recall. i have been trying to replace my dash for this very reason but the cost is very high and i feel as a consumer it should not be my responsibilty since the material was inferior to begin with. rightnow my dash is glued together and i am sure this isnt a long term fix but i have no other choice. the elctrical problems i have read that others have had are numerous including but not limited to headlights going out while driving in dark conditions. i am afraid my dash too will collapse if not replaced. please consider the ramifications if this problem isnt taken care of.
05/11/200445000
 Dash cracking due to improper molding temperatures or molding additives.
07/01/200440000
 The dash boards on the 2002 dodge ram 1500 is made from an inferior plastic that cracks,busts,and eventually just falls into a gaping hole.this results in electrical malfunctions.i did not realize what a wide spread problem this was until i did some reasearch of my own.there are thousands of websites dedicated to this very problem and dodge is aware it exists but thusfar has not submitted a recall. i have been trying to replace my dash for this very reason but the cost is very high and i feel as a consumer it should not be my responsibilty since the material was inferior to begin with. rightnow my dash is glued together and i am sure this isnt a long term fix but i have no other choice. the elctrical problems i have read that others have had are numerous including but not limited to headlights going out while driving in dark conditions. i am afraid my dash too will collapse if not replaced. please consider the ramifications if this problem isnt taken care of.
05/11/200445000
 Dash cracking due to improper molding temperatures or molding additives.
01/15/201048000
 Dashboard cracking apart. making me wonder about how safe vehicle will be in a crash. am i going to have projectile, possibly sharp, pieces of plastic flying about inside the vehicle? will air bags operate properly? ie: will air bags blow back into the dash instead of out to protect occupants?
06/01/2010120000
 Dash of vehicle (2002 dodge ram 1500) cracking leaving very sharp edges. the dash has been cared for as per dealer recommendations. dodge has thousands of complaints but has failed to take any action.
04/27/201083000
 Dashboard cracked
01/01/2008100000
 2002 dodge ram 1500 dash cracking. the dash on my truck is cracking to collapse. this is a common complaint on this model truck. pieces are falling down inside the dash which is surely bound to damage other components inside the dash, possibly causing electrical or mechanical failure. also have to wonder how dangerous brittle plastic shards would be in a collision.
01/15/2010103000
 Dasbhboard began cracking at 103,000 miles. within weeks after initial crack was noticed, the cracks extend from the windshield all the way to the front edge of the dash. multiple cracks are running over the top and edge of the passenger airbag, causing safety concerns if the airbag was to be deployed.
05/29/2005750001
 02 dodge ram 1500 dash falling apart. shorted radian wires and rubbing air bag on the passenger side causing significant possibility for air bag failure. dodge dealer offers no recall or recourse other than costly repair, only to reoccur. feel like this is an extreme safety hazard in many ways. *tr
01/01/2008100000104/24/2002
 Tl*the contact owns a 2002 dodge ram 1500. the contact stated that the instrument panel began to crack in january of 2008. by june of 2008, the panel had cracked into small pieces and a piece fell into the air conditioning motor, which prevented him from using the air conditioner. the dealer would not repair the vehicle for free and is charging $800. the manufacturer provided the contact with reference number 17583492 and advised him to check with the dealer. the contact feels that the manufacturer should replace the instrument panel for free. the failure mileage was 100,000 and current mileage was 116,000. updated 09/13/08. *lj updated 09/17/08. *jb
11/22/2007960001
 Cracked dashboard. *tr