Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 02/14/2013 | 176000 | 1 | |
| Gas pedal stuck, and caused unintended accelerating while making a left turn onto a busy street. vehicle spun out while my husband tried to get the pedal unstuck the truck spun out more and turned a 180 facing oncoming traffic back passenger tire hit against the cement median knocking the tire in and busting the axel. *tr | |||
| 07/28/2012 | 89600 | 1 | |
| Shortly after entering highway 281, my engine fell on it's face. i pushed the gas pedal but got nothing but rpm's from the engine. i began to move over to the right with no power, little steering, a dash full of error lights, and doing my best not to get hit by passing vehicles. once i got to the side of the road, the engine wasn't running. i started the engine and checked my gauges. the check engine light was on, the water temp was near the red zone, and the engine sound like bowling ball in a dryer. there was fluid on the ground or smoke from the tailpipes so i felt it was safer to get off the highway with the truck. near the exit, i pulled in a station where i checked the truck and top-off the water. the sound was like a dropped rocker arm. i had the truck towed to the dealer where they from the factory coating inside the oil pan had delaminated and was sucked into the pickup tube. the coating then plugged the screen and pickup tube. i called dodge cares and they tried to blame me then the oil. i told them i've never used additives, always use mobil one, and i had receipts dating back to the day i drove the truck off the lot new. they claimed this was a non-issue and it had not be reported before now. i have always taken very good care of my vehicles and to be told a manufacturing error is my fault does not set well with me. now i have to replace the whole engine because some engineer was dumb enough to coat the inside surface of the oil pan. i normally travel during the night into early hours of the day. what if this had happen while i was out in the middle of no-where. i'm handicapped; i couldn't have walked a quart of a mile for help. what if my 70-year mother had been driving my truck at the time! this could have been real bad!!! and then to be told it's non-problem. i have pictures if you want to see them. *tr | |||
| 09/01/2011 | 114000 | ||
| Have had a cracked dashboard for quite some time now, i have filed a complaint before and could not get a resolution from chrysler/dodge. my dashboard has cracked to pieces causing a safety hazard. finally my electrical systems have started to malfunction due to the pieces of my fallen dashboard falling on electrical components, there was a small short/fire that caused my cruise control to stop working and my dash lights also. i feel it has been long enough and something needs to be done before, someone not as lucky as me, gets really hurt from this safety hazard issue that has haunted us dodge ram owners for a long time. we need to get our dashboard replaced asap. | |||
| 03/10/2011 | 77755 | ||
| Tl*the contact owns a 2002 dodge ram 1500. while driving approximately 5 mph the vehicle was hit by another vehicle on the drivers side. the vehicle accelerated full throttle and traveled 100 yards, and crashed into an electrical pole knocking it down. the vehicle continued to accelerate across a five lane highway and crashed into another vehicle. the vehicle rolled over on its side, traveled another 75 yards and then crashed into a brick building. the air bag did deploy. the contact sustained severe injures to the left side of his body and face. the contact was air lifted to a trauma center. a police report was filed. the vehicle was destroyed. the failure and current mileage was 77,755. | |||
| 03/10/2011 | 77755 | ||
| Tl-the contact owns a 2002 dodge ram 1500. while driving approximately 5 mph the vehicle was hit by another vehicle from the drivers side. he stated the vehicle accelerated full throttle. the contact stated he had never experienced the vehicle accelerating before the failure. the vehicle traveled a 100 yards and hit a power pole knocking it down. the vehicle continued to travel across a five lane highway and crashed into another vehicle. the other vehicle landed on its side. the contact stated the vehicle traveled another 75 yards and came to a rest and hit a brick building. he stated the air bag did deploy. the contact stated he had severe injures to the left side of his body and face. the contact stated he was air lifted to a trauma center. a police report was filed. the vehicle was destroyed. the failure and current mileages were 77,755. vwb | |||
| 11/10/2009 | 115500 | ||
| Tl*the contact owns a 2002 dodge ram 1500 pickup truck. the vehicle would surge over 200-500 rpms. she also stated that upon starting the vehicle and being in the park position, the vehicle would accelerate without intent. the fuel injection was cleaned and the throttle was replaced to no avail. the solenoid was also replaced and the transmission was cleaned; yet, that still didn't correct the failure. the manufacturer was contacted and would not take any liability for the failures. the vehicle was taken to back to the dealer for diagnostic testing; however, they were unable to produce any error codes or duplicate the failure. no repairs were made to date to correct the failure. the vin was not available. the current and failure mileages were under 115,500. | |||
| 10/03/2009 | 50000 | ||
| Tl* the contact owns a 2002 dodge ram 1500. when attempting to decelerate, he experiences unintended vehicle acceleration. after repeated brake application and shifting the vehicle into the neutral gear, the vehicle will stop. the vehicle not been inspected by the dealer. the current and failure mileages were 50000. | |||
| 10/23/2006 | 120000 | 1 | |
| Dt*: the contact stated the speedometer needle malfunctioned by indicating high speeds as the vehicle was stopped in traffic. the abs warning light and brake light illuminated intermittently. an independent mechanic was called and suggested a sensor may have failed. while the vehicle was parked over the weekend, the vehicle caught on fire. the fire department responded, and determined the fire started under the instrument panel on the drivers side, but had not completed the investigation. the manufacturer sent an investigator and photos were taken. another parked vehicle was damaged due to the fire. a police report was taken.*ak | |||
| 01/23/2004 | 14275 | 1 | 09/16/2002 |
| Speedometer stopped functioning. found that sensor on top of differential was dislodged and oil was coming from differential. took truck to dealer. dealer replaced differential, pinion bearing, and sensor. *la | |||
| 200 | 5 | 01/03/2003 | |
| The vehicle had gone into reverse and collided with another vehicle while depressing the accelerator pedal. the dealership was unable to duplicate the failure and could not locate the cause of the problem. *ak the consumer shifted the gear to drive then stepped on the gas pedal, expecting to go forward, but it had gone backwards. the consumer jiggled the gear shift slightly and stepped on the gas again then it went forward. this problem occurred when the vehicle was started from park. *scc *jb | |||
| While driving and upon pressing brakes, vehicle will lurch about eight or nine feet.this has happened at least five times. took vehicle to dealer, and problem has not been remedied as of yet. please provide any further information.*ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 02/08/2005 | 1 | ||
| While reversing out of driveway the accelerator pedal stuck to the floor, causing consumer's vehicle to crash into a fence/another vehicle, and into neighbor's house.*ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 08/08/2006 | 39300 | 1 | 09/01/2002 |
| Dt*: the contact stated while the vehicle was parked in the driveway; the vehicle was running for about 30 seconds when the contact heard a pop and noticed there was a fire under the hood. the fire department was called and extinguished the fire. as a result, the vehicle was totaled. the fire marshall determined this was a product liability case. there were no problems with the vehicle prior to the incident. the contact used the cruise control twice a year.*ak | |||
| 03/10/2005 | 3 | ||
| While driving at night driver noticed that the tail lights, cruise control, and brake lights were inoperative. this caused poor visibility to the driver. vehicle was taken to a garage for inspection, but mechanic could not duplicate the problem. *ak | |||