Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
06/01/200660000
 Dash board cracked which has caused very sharp edges and exposes the airbag.
03/21/2012109000
 Tl-the contact owns a 2003 dodge ram 1500. the contact was driving 55 mph when he crashed into a semi-automatic truck. none of the air bags deployed and the contact sustained chest injuries as a result of impacting the steering wheel. the vehicle was destroyed and towed to an auto body shop. the police were contacted and a report was filed. the manufacturer was not notified of the failure. the failure mileage was 109,000. kmj
03/21/2012109000
 Tl-the contact owns a 2003 dodge ram 1500. the contact stated while driving 55 mph he swerved and crashed into a semi truck and none of the air bags deploy. the contact chest hit the steering wheel causing him to have chest pain. the vehicle was total and was towed to an auto body shop. the police was contacted and a report was available if needed. the insurance company was notified. the manufacturer was not notified. the failure mileage was 109,000. mw
07/22/2011
 Cracks in the dash on my 2003 dodge ram. afraid that the air bags wont deploy properly.
03/23/2011160000
 Tl* the contact owned a 2003 dodge ram 1500. the contact was driving approximately 35 mph when another vehicle crashed head-on into the contacts vehicle. the contact stated the air bags did not deploy and the contact sustained injuries to the back but was not transported to the hospital. a police report was filed and the vehicle was destroyed. the vin was unavailable. the failure and current mileage was 160,000.
03/23/2011160000
 Tl-the contact owned a 2003 dodge ram 1500. while driving approximately 35 mph another vehicle ran a stop sign and crashed head on into his vehicle. the contact stated the air bags did not deploy. he stated he had back injures. the contact did not seek medical attention. a police report was filed and the vehicle was destroyed. the vin was unavailable. the failure and current mileages were 160,000. vwb
11/24/2009
 Tl* the contact owns a 2003 dodge ram 1500. while driving between 45-50 mph another vehicle crashed into the passenger side of her vehicle. none of the air bags deployed, nor did the seat belt system secure the occupants. she received moderate injuries. a police report was filed. the vehicle was towed to a collision center . the failure and current mileages were unknown.
06/23/2009700001
 Dash is cracking and apparently this is a common problem, the underneath support is plastic also and known to fail and collapse, i am concerned if my airbag deployed there would be shards of glass sent into the passengers eyes or worse it would be cut by the sharp plastic pieces and not deploy in an accident at all,this vehicle is garaged and a dash protector used and this issue is all over the internet , i feel dodge should issue a recall on these faulty plastic dashes. *tr
05/16/200755000110/22/2002
 1. unintended (sudden) acceleration; 2 feet on the brakes* brakes worked,have pictures-1/2 inches into pavement. filed report with police. 2. air bag did not deploy- hit hydro pole, 55 km/hr, speed limit is 60 km/hr. *tr
05/21/200530000103/15/2005
 Dt: two vehicle crash, while going 30 mph consumer's vehicle hit the side of a truck with front end. no air bags deployed. the truck as a problem was totaled, and did not know why the air bags did not deploy. no recall notice was sent to consumer. *ak
06/04/2004190001
 While driving at 72 mph with out any warning, the consumer heard a little noise coming from the front and suddenly lost the control of the vehicle, as a result the vehicle rolled over twice. the vehicle landed upside down and the airbag did not deploy. the driver sustained minor neck and back injuries. the all family was transported by ambulance to the nearest hospital. the police report indicated the axle separated from the wheel. please provide further information. *jb
AIR BAGS - FRONTAL
04/17/201080132
 2003 dodge ram 1500 dash bord is cracking around passenger air bag
11/21/2009730001
 Driving my 2003 dodge ram 1500 4x4 a woman pulled out in front of me and i t-boned her on the passenger side going 45 totaled out her car my air bag never went off and the seat belt never locked causing me to go forward in to the steering wheel i bent the steering wheel with my left knee called dodge and they sent someone out to look at it by the time they finally cam out it had been 11 day from the time i called them so the body shop had already started to repair my truck i received a letter in the mail today telling my that your impact was not significant enough to deploy the front air bags come on i was going 45 mph how fast would i have to go for them to go off. *tr
02/12/2009790001
 I have a garage kept 2003 dodge ram 1500 and the dash is cracked near the passenger air bag. i have read alot of complaints on the 2001-2004 trucks. this is a safety issue. *tr
09/12/2008450001
 I was in a head on collision at 70 mph and my airbag's didn't deploy. *tr
03/06/2007102/25/2006
 My husband was driving our 2003 dodge ram truck,he hit a vehicle going 45 mph, never touched the brakes and the front end of our truck was destroyed. he had on hsi seatbelt and the airbag did not deploy which caused head injury. i contacted chrysler who sent out at representative to check the vehicle who said the truck had no problems. there has been nothing done or offered to correct this. *jb
03/19/200667230111/30/2004
 I was driving on a busy roadway and traffic came to a complete stop the car 2 cars in front of me slammed on their brakes to stop. he was on his phone, the girl behind him and in front of me then slammed on her brakes and hit him, i then locked my brakes and hit the girl in front of me...my airbags did not deploy and i was going from 25 to 30 mph when contact was made...there was $1,800 damage to the jeep cherokee that she was driving as well...after looking at the aftermath the sensor in the grille was just hanging there but the grille was completely pushed in. 2 mechanics have told me that the airbags should have deployed but i do not know who to take it to, to see if this is a correct assumption. the damage has not been fixed because i need to know if the airbags should have deployed. *jb
12/11/20041
 While driving 45 mph consumer's vehicle collided with the vehicle in front. upon impact, both frontal air bags failed to deploy. this caused the driver to sustain minor injuries. vehicle was towed to a garage for inspection. *ak
09/14/200421000104/08/2004
 The consumer was involved in a frotanl collision at 47-50 mph and the air bag failed to deploy. the manufacturer was notified and they informed the consumer to file a complaint with nhtsa. please provide any further information. *jb
03/27/20031
 The vehicle was involved in a frontal collision, and the air bags failed to deploy. *jb