Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEAT BELTS | |||
| 05/08/2011 | 70000 | ||
| Dashboard cracking and falls apart at the slightest touch. cannot order replacement parts due to dodge closing.chrysler advised it is not covered under warranty. cheap dash | |||
| 12/24/2011 | |||
| Seat baits fail to retract automatically. i would consider this a major flaw in the seat belt hardware. it started on the drivers side and then a year later the passenger side. also causes you to sometimes close the door on the seat belt because it didn't retract and hung out the door. it broke the button on the seat belt fabric so now my seat belt has no stopper either. | |||
| 11/24/2009 | |||
| Tl* the contact owns a 2003 dodge ram 1500. while driving between 45-50 mph another vehicle crashed into the passenger side of her vehicle. none of the air bags deployed, nor did the seat belt system secure the occupants. she received moderate injuries. a police report was filed. the vehicle was towed to a collision center . the failure and current mileages were unknown. | |||
| 07/10/2007 | 60000 | 1 | |
| Rear seat belt does not lock, causing child safety seat to slam into back of drivers seat. was driving on 294 in chicago, cars slammed on brakes, at 40-50 mph i also slammed on my brakes to avoid hitting cars in front of me. my son's graco turbo booster seat which was correctly strapped in flew off the seat with him in it and into the back of the drivers seat. *tr | |||
| SEAT BELTS - FRONT | |||
| 04/30/2004 | 0 | 1 | 04/30/2004 |
| Drivers side seat belt does not retract properly because the seat interferes with the free movement and the retractor cannot retract the belt. *jb | |||
| SEAT BELTS - FRONT - RETRACTOR | |||
| 01/02/2007 | 0 | 1 | 09/20/2004 |
| Tl*- the contact notice that his passenger side seat belt webbing had locked. he took the vehicle to the local mechanic to be repaired. he was informed by a mechanic that several dodge rams has similar failures. he contacted the local dealership, and they informed him that there wasa recall on dodge rams, but it did not include this particular vehicle. | |||
| SEAT BELTS - REAR | |||
| 02/28/2006 | 3 | 08/31/2003 | |
| I own a 2003 dodge ram with about 46,000 miles. in less than 3 years i have owned the vehicle, all three rear seat belts have had a crack in part of the seat belt that prevents the belt from sliding when it is used to secure a child seat. the first 2 were replaced under warranty, but the third now will be replaced at my cost. dodge has refused to assist in the matter, and they also refuse to recognize that the plastic piece they have designed to prevent the seat belt from sliding is woefully inadequate. the dealer i went to also was of no help fighting for the consumer. you would think that after three failures, a bulb would come on. date of incident is approximate but after warranty. *nm | |||
| SEAT BELTS - REAR - BUCKLE ASSEMBLY | |||
| 12/28/2007 | 36000 | 2 | 04/01/2003 |
| 2003 dodge 1500 ram truck - 2 of the 3 rear seat belts have malfunctioned, and will not allow car seats to be secured. the part broken is a plastic piece near the male end of the seat belt buckle. this is not my very day family vehicle and in fact it is rare for me to use this vehicle with car seats. after contacting the dealership and chrysler corp. i was told to pound sand. they insisted that i pay the the diagnosis fee before they review this for re-call review process. this may be a wide spread problem amongst chrysler products. while the fix for me is simple, a $2 part at the kids store...the seat belt assembly it's self is quoted at $110. many other people may not know the belts are defective or the remedy require to over come this. chrysler and my local dealership (dishman dodge of spokane wa) do not care about children's safety. i was never asking them to pay for this. rather i was asking them to look into this to product children that ride in these vehicles. *tr | |||