Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
05/01/20091500001
 The dashboard on my 2003 dodge ram truck is completely cracking causing pieces to fall in the dash area below. the dash started out with several small cracks, and quickly got worse over a short period of time. now, i have large holes in the dash all the way across from the steering wheel to the passengers side. *tr
06/01/20071
 Dash is cracking in numerous place and falling in. this is causing wiring harness to be exposed to sunlight and to break down. the vehicle has since developed electrical issues due to the insulation on the wires breaking down. *tr
09/09/20121300001
 Dashboard developed large crack that can interfere with operation of the air bag or cause plastic shards to hit the passenger. per review of several websites, as well as complaints per the nhtsa website, this is a very common problem amongst these trucks and the car manufacturer will not take action. a recall should be issued to replace the defective dashes. *tr
08/20/2012701221
 The dash has started to crack, and the latest one is right above the passenger air bag. my concern is what would happen in the event of a air bag deployment if a big shard of plastic from the dash were to fall in front of the air bag during deployment. what would happen to the front passenger, or my young kids sitting in the back seat? i have also found reports of owners reporting wiring problems due to parts of the dash falling down. *tr
10/01/2011160001
 The dash has a crack in it from the front to the back. the truck is like new. it only has 29,900 miles on now after eight years. updated 10/20/11 *bf
04/01/20111
 Dash is disintegrating. could be very dangerous and hurtful situation, if the air bag were to deploy, which could result in serious injury or possible fatality. apparently, this problem has been ongoing for years. updated 10/20/11 *bf
10/01/2011160001
 The dash has a crack in it from the front to the back. the truck is like new. it only has 29,900 miles on now after eight years. updated 10/20/11 *bf
04/01/20111
 Dash is disintegrating. could be very dangerous and hurtful situation, if the air bag were to deploy, which could result in serious injury or possible fatality. apparently, this problem has been ongoing for years. updated 10/20/11 *bf
10/01/2011160001
 The dash has a crack in it from the front to the back. the truck is like new. it only has 29,900 miles on now after eight years. updated 10/20/11 *bf
04/01/20111
 Dash is disintegrating. could be very dangerous and hurtful situation, if the air bag were to deploy, which could result in serious injury or possible fatality. apparently, this problem has been ongoing for years. updated 10/20/11 *bf
10/01/2011160001
 The dash has a crack in it from the front to the back. the truck is like new. it only has 29,900 miles on now after eight years.
04/01/20111
 Dash is disintegrating. could be very dangerous and hurtful situation, if the air bag were to deploy, which could result in serious injury or possible fatality. apparently, this problem has been ongoing for years.
01/01/200758000
 Tl- the contact owns a 2003 dodge ram. the contact stated the dashboard cover broke into pieces. the manufacturer stated the dashboard failure was not a recall and denied assistance with the repair. the vehicle was taken to the dealer who stated the dashboard cover was made of defective material. the vehicle was not repaired. the vin was not available. the failure mileage was 58,000 and the current mileage was 120, 00. rvk
08/10/2011120000
 Dashboard on my well cared for 03 ram1500 has cracked and is spreading rapidly, and exposing sharp jagged edges above airbag which apparently is a well known problem on the dodge trucks. certainly could be a safety issue if involved in a crash.
01/01/200758000
 Tl-the contact owns a 2003 dodge ram. the contact stated the vehicle dash board cover failed the cover broke into pieces. the manufacturer advised the dash board failure was not recalled and denied assistance with the repair. the vehicle was taken to the dealer advised the dash board cover was made of defective material. the vehicle has not been repaired. the vin information was not available. the failure mileage was 58,000 and the current mileage was 120, 00. li
08/10/2011120000
 Dashboard on my well cared for 03 ram1500 has cracked and is spreading rapidly, and exposing sharp jagged edges above airbag which apparently is a well known problem on the dodge trucks. certainly could be a safety issue if involved in a crash.
06/01/200738000
 Cracked dashboard with several sharp edges that may become projectiles in a crash
07/18/201162000
 Dashboard cracking and falling apart.
10/07/2007
 I'm a dodge ram owner and i'm concerned about my cracking dashboards i have a 2003 dodge ram truck the dash cracked when it was 4 years old and the dash is getting more cracks in it i'm afraid the air bags will come out when we are driving i called big old dodge where we got it new in 2003 and they said they could not do anything about it
06/01/200738000
 Cracked dashboard with several sharp edges that may become projectiles in a crash
07/18/201162000
 Dashboard cracking and falling apart.
10/07/2007
 I'm a dodge ram owner and i'm concerned about my cracking dashboards i have a 2003 dodge ram truck the dash cracked when it was 4 years old and the dash is getting more cracks in it i'm afraid the air bags will come out when we are driving i called big old dodge where we got it new in 2003 and they said they could not do anything about it
06/01/200738000
 Cracked dashboard with several sharp edges that may become projectiles in a crash
07/18/201162000
 Dashboard cracking and falling apart.
10/07/2007
 I'm a dodge ram owner and i'm concerned about my cracking dashboards i have a 2003 dodge ram truck the dash cracked when it was 4 years old and the dash is getting more cracks in it i'm afraid the air bags will come out when we are driving i called big old dodge where we got it new in 2003 and they said they could not do anything about it
06/01/200738000
 Cracked dashboard with several sharp edges that may become projectiles in a crash
07/18/201162000
 Dashboard cracking and falling apart.
10/07/2007
 I'm a dodge ram owner and i'm concerned about my cracking dashboards i have a 2003 dodge ram truck the dash cracked when it was 4 years old and the dash is getting more cracks in it i'm afraid the air bags will come out when we are driving i called big old dodge where we got it new in 2003 and they said they could not do anything about it
02/10/201161000
 Tl- the contact owns a 2003 dodge ram 1500. the contact stated the dashboard on the vehicle has completely cracked open. the contact stated the gauges on the vehicle are currently working, but the dashboard and instrument panel is broken. the contact took the vehicle to the dealer, but the dashboard is not covered. the contact stated there is also a problem with rear differential that is wearing out the gearing, but the dealer has not been able to pinpoint the cause. the vin was unknown. the failure mileage was unknown, but the current mileage was 61,000.rl
04/16/2007118000
 Tl* the contact owns a 2003 dodge ram 1500. the contact stated the glass on the instrument panel was cracked and was beginning to spread. the contact took the vehicle to the dealer and was told that there was no remedy for the failure. the failure and current mileage was 118,000.
05/09/2011103000
 Tl* the contact owns a 2003 dodge ram 1500. the was cleaning the dashboard area when his finger was cut as a result of the dashboard being cracked. the vehicle was not inspected or repaired for the failure. the contact called the manufacturer to make them aware of the failure but was offered no further assistance. the current and failure mileage was approximately 103,000.
05/09/2011103000
 Tl-the contact owns a 2003 dodge ram 1500. the contact stated that the dashboard was cracked and he cut his hand on it while cleaning it. the vehicle had not been inspected or repaired. the contact called the manufacturer to make them aware of the failure but was offered no further assistance. the current and failure mileages were approximately 103,000-bk
04/22/200990000
 Cracked dashboard on a 2003 dodge ram 1500
11/01/2010100000
 Tl- the contact owns 2003 dodge ram 1500 quad. while driving at an unknown speed, the contact stated that the rear end of the vehicle locked up, causing the vehicle to come to a stop without warning. the dealer and manufacture was informed who advised the contact that there was no warranty on the vehicle and that the rear end needed to be replaced. the vehicle was not repaired. the current and failure mileages was approximately 100,000. bw
04/22/200990000
 Cracked dashboard on a 2003 dodge ram 1500
11/01/2010100000
 Tl- the contact owns 2003 dodge ram 1500 quad. while driving at an unknown speed, the contact stated that the rear end of the vehicle locked up, causing the vehicle to come to a stop without warning. the dealer and manufacture was informed who advised the contact that there was no warranty on the vehicle and that the rear end needed to be replaced. the vehicle was not repaired. the current and failure mileages was approximately 100,000. bw
10/15/20100
 The dash board develops major cracks and overall material breakdown exposing wiring under the dash for a possible catastrophic failure of safety and electrical systems due to inadvertent exposure (airbags, headlights, taillights, gauges, ignition, ventilation, etc) . it threatens the occupants (riders) with possible projectile shards of plastic if there is an accident, causing more damage than an impact itself. possible injury upon exiting the vehicle if a hand is placed in the dash area and it collapses. the integrity of the structure is faulty creating a unsafe environment. the cracks are not from abuse or mistreatment of the vehicle. the part is not a wear item that mechanically deteriorates over time. the vehicle is garaged and well kept regardless of mileage. inspected regularly, registered as individual use not a commercial vehicle.
01/01/2010
 I have a 2003 1500 dodge ram the dash board started with a small crack and then within a few months it became a very large crack. also the driver's side grip handle has completely pulled off.
04/15/2009985001
 My dash cracked on my 2003 dodge ram pickup above the air bag on passenger side front . my truck is well kept and covered when setting in the direct sun. i belong to a dodge club and several members are getting this fixed as a factory defect. i was directed to the ntsb to file a complaint ... i have two other dodge vehicles that are older and they are not cracked at all... many dashes i've seen are cracked in the exact same location as mine. right above the air bag on passenger side. most people that are experiencing this problem have had it start much sooner than mine which may be due to my truck being covered most of the time i would like to have this fixed before more cracks occur and someone gets cut on sharp plastic or even worse it may affect the air bag deployment. most seem to start with this and continue cracking all across the dash. *tr
12/15/20091
 Dashboard has cracked in two locations. *tr
05/10/20091
 2003 dodge ram 1500 with 86,000 miles. large crack in dashboard on passenger side. *tr
03/01/2007790001
 I have a 2003 dodge ram 1500. very well kept but the dashboard is completely cracked. i think is time that someone do something about it since i have been searching and everyone is having the same problem. now my heater system is not working. *tr
01/19/2010522401
 2003 dodge ram 1500. dashboard cracked above the glove compartment. one day no crack - next morning, cracked from back to front. no reason - no warning. why won't dodge replace these dashboards???? *tr
11/30/20091
 Cracked dashed in 2003 dodge ram pieces fell into heater and broke it now i have to pay to get it fixed which isn't cheap. *tr
08/10/2009820001
 The dash of my 2003 dodge 1500 truck developed a small crack. i thought this would not be a problem. after a few months the entire dash is cracking with pieces lodged in the air vents making the heater inoperable. i also worry that the air bags if needed to deploy may be affected by this defect. i consider this not a cosmetic defect but one that could cause grave bodily harm. *tr
10/22/2009670001
 Cracked of dash pad on a 2003 dodge ram 1500 pickup. *tr
07/11/2009504001
 I have a 2003 dodge ram 1500 truck with 54000 mile 2 month ago i found a small cracked on the top of the dashboard with in 2 month it is all over the dashboard with sharp edges in about 3 places i called the dealer which refused to do anything aboutthat problem . later on i found out there is a lot of complaints with similar problem so please do something about it. *tr
04/10/2009600001
 Dashboard is cracking despite keeping truck in shade and using a sun shade. *tr
10/01/2006800001
 Dashboard is cracking on my 2003 1500 dodge. i use a mirror sun reflector and crack the windows. vehicle is garage kept at home. *tr
05/26/200746000
 Tl*the contact owns a 2003 dodge ram 1500. the contact observed when the vehicle was parked that the entire dashboard sustained warps, cracks and other significant damages. an authorized dealer stated that the failures were contributed to defective materials in the dashboard. the vehicle has not been repaired. the failure mileage was 46,000 and the current mileage was 53,000. updated 10/22/09 *bf
01/01/2009680001
 Dashboard on 2003 dodge ram is cracking really bad now. i've owned since it was new and have 68k miles on it. i have researched and this is a huge problem with all dodge rams. no matter who, how many times i call they say it's normal wear and tear which is complete non-sense. google this topica and there are thousands of threads and issues noted out there. i can't believe dodge dealers, their 800 numbers etc. just dismiss and don't do anything about it. it needs a recall! *tr
08/10/20091
 I own a 2003 dodge ram 1500 pickup. unexpectedly, a major crack has occurred on top of the dash. there was no impact or force put upon the dash, it just seems to be cracking on its own. the cracks are causing very sharp edges where a serious cut can occur if a person's hand or finger goes across it. *tr
07/25/2009700001
 Cracked dashboard in my 2003 dodge ram 1500. *tr
06/01/2008940001
 Dash board is falling apart. *tr
02/06/2009420001
 The dashboard of my 2003 dodge ram 1500 laramie, cracked in half with one loud pop. i now see many such complaints on the internet. my insurance is paying for the replacement because it occurred while i was driving, but i now believe this is a factory defect that should be covered by the vehicle's warranty. my truck was purchased brand new and now only has 42000 miles. *tr
07/01/20051
 Cracked dashboard on my 2003 dodge ram is a safety hazard. dodge has not recalled the problem. *tr
05/01/2007600001
 The dashboard on my dodge truck is cracked completely in two. it is a crack that has progressed over a year or so from a small crack to now being completely in two. i also have minor wiring issues that may be attributed to it as well. *tr
05/21/2008560001
 2003 dodge ram. the dash board is cracked in three places. i've talked with my dealer they say they split the cost with me, but it's not covered by dodge at all. the dash board is cracked in three places. i've talked with my several people with this same problem and it looks like the 2001's have had the same problem. i think dodge should be looking in to this. *tr
04/01/2005400001
 I purchase a 2003 dodge ram 1500 in august of 02 and in april of 05 my dash started cracking i contacted dodge and of course there was nothing they could do.... my truck looks embarrassing also my paint is fading. no would damage there truck on purpose there is many many complaints already on these dashboards dodge should take responsibility and fix this issue. *tr
10/10/2003720001
 The dashboard in my 2003 dodge ram is cracking and i'm concerned this may cause problems with the electrical components in the dash such as air bag etc. *tr
05/03/2008790001
 I have no idea to what caused the failure, i have 2 chrysler products and both have the same issues, nothing has been done yet i am trying out what do i need to do. the dashboard is cracking. *tr
01/01/200830000
 The dash in my 2003 dodge ram with 40,000 miles on it has large cracks in several places and getting worse. earlier this year a piece of the dash fell in a ac vent and wedged the ac close in the dash, i had to pay over $150.00 to repair the ac, only to find out it was also due to the cracked dash. i have called dodge and was told that the truck is no longer in warranty and it was now my problem because as of now there are no recalls for this problem. *tr
01/22/2007320001
 The dash board on my 2003 dodge ram is cracking and collapsing. it is getting worse by the day it seems and i am afraid that the pieces will fall inside the dash and cause a fire or affect my steering or electronics. please help. i am finding that there are many more out there like mine and we are all worried for our safety. *tr
03/23/2007500001
 My dash cracked and large pieces of plastic has fallen into the void. im afraid these jagged pieces may cut someone or cause damage to wiring below. *tr
08/18/20061
 My dashboard is cracking very badly. at first i thought it was because of the way i drive but i found out that many people who drive this vehicle are having the same problems. dodge should pay for this because it is a defect in the manufacturing of the item. *tr
04/12/2008800001
 Cracked dash. nothing has been replaced yet. i was told this is a very common failure in this model vehicle. *tr
06/13/200624000209/02/2003
 Dash cracking in 2003 dodge ram 1500. warranty does not cover trim. after conducting research, '01 and up rams have a problem with the dash falling apart. *tr
10/29/200727700110/19/2007
 Dash board has cracked from windshield up to beginning of dash. *tr
11/23/200730000104/07/2003
 Dashboards on dodge ram's are cracking, i'm experiencing this with my truck. i've also found a website called carcomplaint.com and also found that there were 43 other people that had the same complaint. we all feel that chrysler needs to do right by us. they will repair at out expense starting at $700.00. this is rediculous and it seems the manufacturer will only listen to you. please, is there anyway you can help us. thank you. gaspare bruno *tr
08/15/20071
 Purchase dodge ram 1500 quad cab used in september 2006. did not have problem with dashboard until august 2007. dashboard is cracked in 3 separate places the worst being all the way from the defrost vent to the front of the dash above the passenger airbag. i have done nothing to fix it as of yet. i have noticed that there has to at least be thousands of people having this problem and i am waiting for dodge to step up and fix the problem before i pay out of pocket myself. *tr
10/06/200748000110/20/2006
 I have a 2003 dodge ram 1500 slt with 48,000 miles on it. today a crack suddenly appeared on the dashboard above the passenger side airbag while the vehicle was parked. the crack runs from the top to the bottom of the dashboard. i have not called about service or repair of it yet. *tr
03/10/200758000108/20/2003
 While driving on the freeway, i heard aloud click sound. thought it was a rock hitting the glass. however, when i looked in the direction of the sound, i could see a crack spreading across the dashboard. this was not trauma related!! it just cracked all the way across and stopped when it came to the part of the dash that starts going downward. it is now slowly traveling down now, but will end soon when it gets to the next seam. it is cracked on the passenger side in one continuous crack traveling from the dash seam near the windshield straight out over the top of the glove compartment/air bag. i would expect this from an older truck but not a truck that is just over 3 yrs old. this is not the type of crack from the sun, it is an obvious defect!! wouldn't a crack like this effect the passenger airbag operation? i have talked to my dealer and chrysler and they say it is not covered. even with mymaximum care extended warranty. a new dash was quoted to me at $1800.
07/28/200738750106/15/2003
 I have a 2003 dodge ram 1500 that i bought new in june 2003. the dashboard is cracking in several spot already. other dodge trucks dashboards are completely collasping. my dashboard is in ealry stages of this process and could affect the air bags and electrical as well. this truck has been taken very good care of and was even treated with the interior package from the dealer at the time of purchase. dodge has not accepted any responsibility for the product as of yet. i am concerned that the dashboard will continue to self destruct. this appears to be a larger problem that the manufacturer is not will to deal with. *tr
04/15/200758000103/15/2006
 2003 dodge ram 1500...large dashboard cracks. concerned for safety due to electrical failure possibility. *ak
01/01/20070308/10/2005
 Noticed a crack in my dashboard in january 2007. it was getting worse. i have found many website forums regarding this same problem with the 2003 dodge ram 1500, and they started the same way and got bad enough that the dashboards fell in, creating a safety hazard. i feel there should be a recall from dodge chrysler on this but i could not find one anywhere. i fell that dodge should replace the dashboard with a suitable one free of charge.*ak
05/05/20072000105/23/2003
 The dashboard on the 2003 dodge ram 1500 with only 20,000 miles on it cracked and has large chunks falling out of it. *ak
03/09/200750000103/09/2007
 2003 dodge ram dash has several cracks. *ak
05/08/2007105/31/2003
 Dashboard has been cracking in approximately 5 places for over a year, and was getting worse. i am worried that it will eventually form a hole and sink, destroying other electrical components and wires, etc., and if this should happen, causing safety problems.**ak
04/15/20071
 The dash board in my 2003 dodge ram is cracking. i didn't think much if it, until i saw on the news that others were doing the same and continuing to collapse until there are electrical problems, such as head lights turning off. *tr
STRUCTURE - BODY
11/01/2012798881
 My 2003 dodge ram 1500 has a defective cracked dashboard. this seems to be a common issue for dodge ram trucks and the manufacture is refusing to take any responsibility for a defective item. *tr
11/23/201279800
 Tl* the contact owns a 2003 dodge ram 1500. the contact stated that the dashboard became cracked. the vehicle was taken to the dealer but was not repaired. the manufacturer was notified of the failure and advised the contact that there were no recalls for the vehicle. the vehicle was not repaired. the failure mileage was 79,800 and the current mileage was 84,316.
11/01/201279888
 My 2003 dodge ram 1500 has a defective cracked dashboard. this seems to be a common issue for dodge ram trucks and the manufacture is refusing to take any responsibility for a defective item.
11/23/201279800
 Tl- the contact owns a 2003 dodge ram 1500. the contact stated that the dashboard became cracked. the vehicle was taken to the dealer but was not repaired. the manufacturer was notified of the failure and advised the contact that there were no recalls for the vehicle. the vehicle was not repaired. the failure mileage was 79,800 and the current mileage was 84,316. kmj
11/01/201279888
 My 2003 dodge ram 1500 has a defective cracked dashboard. this seems to be a common issue for dodge ram trucks and the manufacture is refusing to take any responsibility for a defective item.
11/23/201279800
 Tl- the contact owns a 2003 dodge ram 1500. the contact stated that the dashboard became cracked. the vehicle was taken to the dealer but was not repaired. the manufacturer was notified of the failure and advised the contact that there were no recalls for the vehicle. the vehicle was not repaired. the failure mileage was 79,800 and the current mileage was 84,316. kmj
11/01/201279888
 My 2003 dodge ram 1500 has a defective cracked dashboard. this seems to be a common issue for dodge ram trucks and the manufacture is refusing to take any responsibility for a defective item.
11/23/201279800
 Tl-the contact owns a 2003 dodge ram 1500. the contact stated the dashboard was cracked in his vehicle. the vehicle was taken to the dealer who stated there was no recalls and he would have to pay to repair the failure. the manufacturer was notified who stated there was no recall and he would have to pay for the repairs. the vehicle was not repaired. the failure mileage was 79,800 and the current mileage was 84,316. mw
01/01/201190000
 Tl* the contact owns a 2003 dodge ram 1500. the contact stated that the dashboard exhibited a hair line fracture that expanded over the dashboard area, to the defroster vents and caused the plastic to fracture into several pieces. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 90,000 and the current mileage was 120,000.
01/01/201190000
 Tl- the contact owns a 2003 dodge ram 1500. the contact stated that the dashboard exhibited a hair line fracture that expanded over the dashboard area, to the defroster vents and caused the plastic to fracture into several pieces. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 90,000 and the current mileage was 120,000. kmj
01/01/201190000
 Tl-the contact owns a 2003 dodge ram 1500. the contact stated that the dashboard had an hair line cracked that expanded throughout the dash board. the crack expanded to the defroster vents and caused the plastic to crack into pieces. the vehicle was not repaired. the manufacturer was made aware of the failure. the approximate failure mileage was 90,000 and the current mileage was 120,000. li
06/01/2012690001
 I love my truck and paid hard earned money for it. i keep it in good shape. earlier this summer, i noticed my dash has started cracking. i keep protectant on it and sun shields in the front windshield. it's dis-heartening to have something i took care of and spent good money on fail in this manner. *tr
06/01/201269000
 I love my truck and paid hard earned money for it. i keep it in good shape. earlier this summer, i noticed my dash has started cracking. i keep protectant on it and sun shields in the front windshield. it's dis-heartening to have something i took care of and spent good money on fail in this manner.
07/18/2012108000
 Tl* the contact owns a 2003 dodge ram 1500. the contact stated that the entire frame of the vehicle was completely rusted. the vehicle was taken to a dealer for diagnosis. the dealer inspected and took pictures of the failure, sending them to the regional representative. the regional representative denied the contact any assistance with the repair. the manufacturer was notified but offered no assistance. the vehicle was not repaired. the failure and current mileages were 108,000. the vin was unavailable.
07/18/2012108000
 Tl- the contact owns a 2003 dodge ram 1500. the contact stated that the entire frame of the vehicle was completely rusted. the vehicle was taken to a dealer for diagnosis. the dealer inspected and took pictures of the failure, sending them to the regional representative. the regional representative denied the contact any assistance with the repair. the manufacturer was notified but offered no assistance. the vehicle was not repaired. the failure and current mileages were 108,000. the vin was unavailable. kmj
07/18/2012108000
 Tl- the contact owns a 2003 dodge ram. the contact stated that the frame of his vehicle is rusted throughout the entire vehicle. the vehicle was taken to a dealer for diagnosis. the dealer inspected and they took pictures and sent the pictures to the regional representative who denied any assistance. the manufacturer was notified but offered no assistance. the vehicle was not repaired. the failure and current mileages were 108,000. the vin was unavailable. dt
10/05/2011111000
 Tl - the contact owns a 2003 dodge ram 1500. the contact stated that the dashboard was fractured and falling apart from the windshield to the front portion of the dashboard. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 111,000. kmj
10/05/2011111000
 Tl - the contact owns a 2003 dodge ram 1500. the contact stated that the dash board was cracked and falling apart all the way around from the windshield to the front part of it. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 111,000. pm
06/01/201175000
 Tl - the contact owns a 2003 dodge ram 1500. the contact stated that the vehicle dashboard developed a fracture above the left side of the glove compartment that continued up to the windshield. the vehicle was taken to a local mechanic who advised the contact that the dashboard would need to be replaced. the manufacturer was made aware of the failure who did not offer any immediate assistance and explained to the contact that once the repairs were performed, she could send the paper work in to determine eligible for reimbursement. the vehicle was not repaired. the failure mileage was 75,000 and the current mileage was 110,000. kmj
06/01/201175000
 Tl - the contact owns a 2003 dodge ram 1500. the contact stated that the vehicle dodge board developed a crack above the left side of the glove compartment all the way to the windshield. the vehicle was taken to a local shop who stated that it needed to be replaced. the manufacturer was made aware of the failure who did not offer any immediate assistance and explained that once the repairs were performed she could send the paper work in to see if she was eligible for reimbursement. the vehicle was not repaired. the failure mileage was 75,000 and current mileage was 110,000. pm
07/17/201182000
 Tl* the contact owns a 2003 dodge ram 1500. the contact stated that the entire dashboard was separated from the vehicle causing the wires to shorten. as a result, the horn and exterior lighting failed intermittently. the air bag was also exposed. in addition, the vehicle stalled intermittently while driving. the dealer had not been notified. the vehicle was taken to a private mechanic who informed the contact that the electrical wires were compromised due to the electrical system malfunctioning since the fragments were tampering with the wires. the manufacturer was aware of the failure; however, did not offer any assistance since there were no recalls. no repairs were performed. the current mileage was 97,643 and the approximate failure mileage was 82,000.
10/06/2010116000
 Tl- the contact owns a 2003 dodge ram 1500. the contact stated that the dashboard was cracked and causing the defroster to malfunction. the contact took the vehicle to the dealer and the dealer advised that the entire dashboard needed to be replaced. the contact called the manufacturer and the manufacturer stated there was nothing they could do to assist. the contact stated that the lack of working defrosters could impair his vision and cause a crash. the vehicle was not repaired. the failure mileage was 116,000. kmj
10/06/2010116000
 Tl-the contact owns 2003 dodge ram 1500. the contact stated the dash board had cracked causing the defrosted to malfunctioning. the contact took the vehicle to the dealer and the dealer stated the entire dash board needed to be replaced. the contact did not replaced the dash board. the contact called the manufacturer and the manufacturer stated there was nothing they could do. the contact stated the lack of a working defroster could impair the contacts vision and cause a crash. the failure mileage was 116,000. jo
10/16/201060000
 2003 dodge ram 1500 4x4 5.7 hemi rusting out from the inside out around the rear wheel wells. between the outer bed side and the inner metal fender. there are foctory drilled holes that let the road dirt in and get trapped to rust out the bed sides
11/16/2010117000
 Tl* the contact owns a 2003 dodge ram 1500. the contact stated that while driving under normal road conditions, the dashboard exhibited an abnormal popping and then completely cracked. the vehicle was taken to the dealer where they advised that the failure was a constant issue with the year, make and model but the manufacturer had not issued a recall. the manufacturer was contacted and advised that although the failure was a known issue they were not willing to assist with any repairs. the contact had to tape the dashboard to the vehicle in order to stabilize and prevent the windshield glass from fracturing. the contact believed the failure to be a huge safety hazard and the vehicle was not repaired. the vin was unavailable. the failure mileage was 117,000 and the current mileage was 118,000.
11/16/2010117000
 Tl- the contact owns a 2003 dodge ram 1500. the contact stated the dashboard on the vehicle made a popping sound and completely cracked. the contact was not driving on rough road at the time of the failure. when the vehicle was taken to the dealer they were told the dashboard cracking has been a problem with this year model, but it is not under recall. the contact with manufacturer and was told even though this is a known defect, they would not help with the repair. the contact feels this is a safety issue, because they had to tape down the dashboard to keep the glass from flying out. the vin was unknown. the failure mileage was 117,000 and the current mileage was 118,000.
07/03/200760000
 Tl*the contact owns a 2003 dodge ram 1500. the contact stated that the grab handle on the passenger side broke and hit the passenger in the face. the passenger sustained serious injuries to the face; however, the occupant was not transported to the hospital. the dealer confirmed that there were no recalls or warranty related to the grab handle. the contact refused to purchase the replacement grab handle due to the cost. the vehicle has not been repaired. the dodge manufacturer was not notified. the failure mileage was 60,000.
01/01/2007305/01/2003
 I own a 2003 dodge ram pickup and the dashboard has recently started to crack dramatically. there are now 3 large cracks in the dashboard that go from the front windshield to the opposite edge of the dashboard. i owned a gmc pickup for 10 years and there was never a single crack and i have been living in the same environment/area so i know that the weather/sun is not the cause. i am afraid that the cracks are going to cause the entire dashboard to collapse and possible damage wiring or be a possible hazard while driving. *tr
STRUCTURE - BODY - DOOR
05/01/2005
 Water leaking on to number 1 cyclinder causing it to miss fire.as far as i know dodge aint saying a thing about this just giving tune ups and sending people on there way.also both doors are tearing up weather stripping on both sides of vechile [on some modles] these modles are dodge rams 1500,2500.3500
10/14/2004105/20/2003
 Weatherstripping at front of drivers side door is torn due to rubbing when the door is opened and closed.*ak
STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS
12/04/20029008
 When it rained water would come into the vehicle through the top of the door and the side handle. dealer examined the problem eight times. dealer claimed to have repaired the problem once, but the problem recurred. *ak
STRUCTURE - BODY - TAILGATE
93001
 Because of its design, tailgate when it is in the down position, it falls completely off its hinge and onto the road when vehicle goes over a pump.*ak
STRUCTURE - FRAME AND MEMBERS
08/16/201180000
 Tl-the contact owns a 2003 dodge ram 1500. the contact stated that the dashboard was splitting apart from the vehicle. the dealer and manufacturer were made aware of the failure, but offered no assistance. the vehicle was not repaired. the failure and current mileages were 80,000. sm.
08/16/201180000
 Tl- the contact owns a 2003 dodge ram 1500. the contact stated that the dash board was splitting apart from the vehicle. the dealer and manufacturer denied any assistance with repairs to the failure. the failure was not remedied. the failure and current mileage was 80,000. nw
02/01/2003201/15/2003
 Major water leakage through the handles located on both driver and passenger window frames. *jb