Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
05/26/2012900001
 While driving on narrow road air bags in steering wheel and passenger side dash started to activate before i could get off road and stop they exploded and i was involved in a head-on collision with another vehicle. this accident was investigated by chrysler two different reps and findings were never released to the authorities. chrysler was requested at two different times to release this info and never did. thus i was charged with left of center violation. there were some critical injuries to multiple people and no deaths praise god. *tr
05/26/201290000
 While driving on narrow road air bags in steering wheel and passenger side dash started to activate before i could get off road and stop they exploded and i was involved in a head-on collision with another vehicle. this accident was investigated by chrysler two different reps and findings were never released to the authorities. chrysler was requested at two different times to release this info and never did. thus i was charged with left of center violation. there were some critical injuries to multiple people and no deaths praise god.
12/06/20101400001
 Air bags did not deploy on impact.
05/15/2012160000
 Tl* the contact owns a 2004 dodge ram 1500. the contact was traveling 50 to 60 mph when the vehicle crashed into the median. the air bags failed to deploy. two people suffered injuries to the chest and neck. the police were contacted and a report was filed. the vehicle was towed to a private mechanic. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure and current mileage was 160,000.
05/15/2012160000
 Tl- the contact owns a 2004 dodge ram 1500. the contact was traveling 50 to 60 mph when the vehicle crashed into the median. the air bags failed to deploy. two people suffered injuries to the chest and neck. the police were contacted and a report was filed. the vehicle was towed to a private mechanic. the manufacturer was not notified of the failure. the vehicle was not repaired. the failure and current mileage was 160,000. rvk
05/15/2012160000
 Tl- the contact owns a 2004 dodge ram 1500. the contact was traveling 50 to 60 mph when the vehicle crashed in to the highway median and the air bags failed to deploy. the crash caused two people to suffer injuries to the chest and neck.the police were contacted and a report was taken. the vehicle was towed to a private mechanic. the manufacturer was not contacted. the vehicle was not repaired. the failure and current mileages were 160,000. rds
03/10/2011102000
 I was traveling north on highway 47 following a van and some other vehicles when all of a sudden everyone locked up and by the time i saw the vehicle in front of me hit the brakes i slammed on my brakes and slid into him damaging his rear panel doors and the front end of my truck. no airbag deployed either on the driver or passenger side of the truck that i was driving. it was raining at the time and the roads were saturated so stopping abruptly was out of the question still i tried, no one was injured in the crash however the very next day i experienced this very severe nose bleed that lasted about 15-20 non stop when it finally slowed to a trickle i went to the nearby hospital emergency room. we were traveling about 40-45 mph when the crash occurred and i'm curious as to why the bags didn't deploy
01/14/201057000
 Tl*the contact owns a 2004 dodge ram 1500. while the contact was driving 70 mph she attempted to switch lanes and crashed into a vehicle. the contact applied the brakes and made a sharp right turn causing the vehicle to crash into a metal pole which totaled the vehicle; however, none of the air bags in the vehicle deployed during or after the crash occurred. the contact injured her neck during the crash. the vehicle has not been diagnosed by the dealer. the current and failure mileages were 57000. updated 3/8/10 *cn
05/23/200983000
 Tl*the contact owns a 2004 dodge ram 1500. while driving 60 mph, the contact suddenly lost control of the vehicle and crashed into the median on the highway. none of the air bags deployed and both the passenger and driver were injured. a police report was filed. the vehicle has not been diagnosed by the dealer. the current and failure mileages were 83,000.
09/13/2006490001
 Abs failed, wheels locked up, vehicle collided with vehicle in front. air bags did not deploy. vehicle is a write off. *nm
02/14/200632000112/01/2004
 Dt*: the contact stated while driving 55 mph, the vehicle began to hydroplane. the vehicle spun around 3-4 times while applying the brakes. upon impact, the airbags did not deploy. the vehicle hit a concrete divider with the front end and ended up on the concrete divider with the rear end. the vehicle was driven home, there was no police report taken. the insurance company inspected the vehicle and determined the front bumper and grill need to be replaced and the rear bumper needs replacing. there must also be repairs to the truck bed.
02/27/20051200109/20/2004
 Airbags did not deploy after violent accident. vehicle was stopped then hit from the rear at about 65 mph by tour bus, causing it to land on top of vehicle in front, continuing to be hit again 3-4 times until rolling to a stop upside down. vehicle was hit on all sides. *jb
09/28/2005201/31/2004
 Airbags did not deploy during a head on collision as well as a side collision. passenger of vehicle was injured. enough damage was done to the vehicle that it was claimed a total loss. *nm
10/08/2004101/31/2004
 Airbags did not deploy during a head on collision. the backseat seatbelt also did not lock when the collision occurred, which resulted in my child's car seat moving forward and allowing the child to sustain head trauma during the accident. the passenger of the vehicle sustained injuries. the driver sustained bruised ribs from hitting the steering wheel. the truck had quite a bit of frontal damage and took several weeks to repair. i assumed the airbags would've been checked during the time the repairs were done at a local dodge dealership.
02/15/200493000208/17/1999
 Nhtsa campaign 01v153000. daimler/chrysler issued a clock spring recall. this vehicle was not included in the recall due to vin although it experienced the same problem that was mentioned in the recall. *ak the consumer had accidents on two separate occasion in which the air bags did not deploy. *nm
06/03/20041500502/09/2004
 Horn would sound with engine off and on (no alarm system) for up to 40 min. any time of day. steady sound! then shut off. no onset. had to pull fuse to stop resulting in no horn at all. consequences: irate neighbors, road rage from surrounding drivers. replaced t control module and clockspring. dealer preformed repair. has old parts. seems to be fixed. took 12 days. *jb
AIR BAGS - FRONTAL
09/05/201057000
 Tl- the contact owns 2004 dodge ram. the contact stated while driving at 50mph a vehicle failed to yield the right of way crashed into the contact drivers door. the seats belts failed to restrain. the frontal air bags didn't deploy. the contact received injuries to the chest, front passenger received injuries chest shoulder, passengers in the rear seat belts also filed to restrain. one passenger received injuries to the hip, the other passenger received injuries to the face. the vehicle was towed to the body shop. the sheriff report 26-856-10. the failure and the current mileage were 57,000. li
02/28/2010610001
 I had a wreck in my pick / up. i hit several trees and the air bags didn't deploy and as a result i hit the seat belt hard enough to break four ribs, and hurt my back. not to mention the stab wound on my ankle. *tr
02/02/200956000103/21/2005
 Tl*the contact owns a 2004 dodge ram 1500. while driving 40 mph, the contact crashed into another vehicle. the frontal air bags failed to deploy. the contact struck his head and a police report was filed. upon further investigation, the insurance company determined that the vehicle was destroyed. the cause of the air bag failure could not be determined. a complaint was filed with the manufacturer and they stated that the contact would receive a follow-up call within 48 hours. the contact did not receive a call back from the manufacturer. he called to inquire about the claim that was filed and was advised to file an additional complaint. the contact finally received a call back from the manufacturer and was informed that someone was coming to inspect the vehicle. during the first complaint, the contact advised the manufacturer that the vehicle was going to be hauled away by the insurance company. he was not informed to keep the vehicle. the manufacturer stated that they would call the contact again, but no call has yet been received. the failure mileage was 56,000. updated 03/17/09. *lj updated 03/17/09. *jb
09/07/200768155108/31/2007
 My son was traveling 65 mph on an interstate when he was hit from behind on the passenger side bumper. this caused him to hit a concrete barrier on the drivers front bumper and then he bounced off of the barrier and hit another concrete barrier on the passenger side front bumper. neither frontal airbags deployed. dodge said that they sent a 3rd party investigator to look at the truck after it had been decided from the insurance company to be totaled. dodge said that there was nothing wrong with the airbags and that they did not deploy because the airbags never deploy when a vehicle is struck from the rear first. my son sustained shoulder and neck injuries and bruising of the brain. he was going approximately 65 mph when he hit the concrete barrier and dodge says that due to the deceleration from the rear impact the airbags were not supposed to deploy. we requested a copy of the engineers report and were turned down. *jb
06/28/200768998703/07/2007
 The right lamps are not receiving the proper current, only receiving current while utilizing the park lamp. no brake, hazard or turn lights. ! using the test light i tested every fuse within the power distribution center which indicated in no failures or blown fuses. yet when utilizing the right blinker the relay has a muffled click that was barely audible unlike the left blinker where the relay sounded nice and strong with or without the trailer tow harnesses being utilized. upon research i found that this was a very common problem with various years of dodge lam?s. ii believe that this problem that varies in low or high mileage dodge truck?s needs to be addressed by the manufacturer due to the vast amount of complaints and queries for the same exact problems. i have been told by the dealer that the problem may be the integrated power module), $ 300.00 just so happens to control everything including most importantly the air bag system. *ak
01/15/20056200108/28/2004
 Tl*the contact owns a 2004 dodge ram 1500. while driving 35 mph, the vehicle went into a skid and crashed into a tree. the air bags failed to deploy and the vehicle was destroyed. a police report was filed and the contact sustained injuries. the current and failure mileages were 6,200.
10/30/200611000110/23/2004
 I was in a frontal collision with a tree that hit in the middle of the front bumper. the approximate speed was 45 mph at the point of impact. no airbags deployed. dodge sent an engineer to investigate it and found, per their letter dated november 16, 2006, that there were no manufacturing defects. *jb
05/02/200622000107/03/2005
 I was involved in a collision with a tree and severely damaged the front and side of my vehicle and as a result , the vehicle was a total loss. neither of the air bags deployed. *jb
08/26/2005111/01/2004
 Dt: the contact stated the air bags did not deploy when the vehicle hit a telephone pole and tree. the front passenger side of the vehicle was damaged. the vehicle was going approximately 60 mph. the contact sustained injuries. he tore a ligament in left shoulder, and had stiffness in neck and back, there was bleeding from his nose. the vehicle was totaled at that time. he stated daimler/chrysler did an investigation as to why the air bags did not deploy. he has not yet received any information from them.*ak
06/07/200523000107/06/2004
 Dt: contact states: air bags do not deploy in the event of a head on collision. he contacted the dealer, and he said that the air bags worked properly and were not designed to deploy at that impact. *ak
12/20/20035001
 While driving 35 mph vehicle was involved in frontal collision. upon impact, dual airbags did not deploy. driver sustained spinal injuries. *ak
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
03/31/2004230010
 Airbag sensor light stayed on while driving. consumer was concerned that the airbag will not deploy upon impact. dealer was not able to resolve the problem. *ak