Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 2304605 | 10/01/2005 | 10017637 | Water leak at roof mounted marker lamps. *sc | 11/14/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 07/12/2011 | 97000 | ||
| Tl-the contact owns a 2004 dodge ram 1500. the contact stated that the dashboard exhibited an eighteen inch fracture above the instrument cluster. the contact was concerned that the failure could cause an electrical issue or erroneous air bag deployment. the contact called the manufacturer regarding the failure and the manufacturer advised that there were no recalls. the vehicle was not repaired. the failure mileage was 97,000. kmj | |||
| 07/12/2011 | 97000 | ||
| Tl-the contact owns a 2004 dodge ram 1500. the contact stated the dash board had a eighteen inch crack above the instrument cluster. the contact stated the crack can cause an electrical issue. the contact called the manufacturer regarding the cracked dash board and the manufacturer stated there is no recall. the contact stated could do damage to the air bag and possibly cause the air bag to deploy. the failure mileage as 97,000. jo | |||
| 09/27/2008 | 88000 | 1 | |
| I have a 2004 dodge 1500 4.7l that recently began to crack on the passenger side of the dashboard. since the appearance of the cracking, i made two calls to chrysler to seek assistance in getting it replaced with no success. my first call was on 10/21/2008, i spoke to a lady by the name of cathy, she promised to look into this and give me a call back. i was assigned a ref # 18012888, but never received that call. i called again on 10/31/2008, and spoke to a lady named sheryl who was extremely rude and even threaten to cut off the call, because i asked her why am i repeating information i already gave in my first call. she told me that i needed to follow up with the dealership, which i explained to her that they did not take any information and it was the dealership that told me to call them (csn 800-992-1997). i am still waiting for her to call back. i find this a travesty that this is the one of the few times i decided to buy an american vehicle and this is how i get treated. i will never by american again. you will also see that this is a widespread issue with the dodge trucks as shown on this web links: http://www.carcomplaints.com/dodge/ram_1500/2003/accessories-interior/cracked_dashboard.shtml i hope someone will respond positively to the vehicle owners and probably chrysler will do the right thing. *tr | |||
| 01/01/2006 | 95000 | 1 | |
| Dash panel is completely cracked in two spots on my 2004 ram pickup. *tr | |||
| 02/15/2008 | 25000 | 1 | 05/21/2004 |
| On 02/15/08 i discovered a puddle of fluid underneath my truck. upon investigation i found that the leak was coming from the power steering rack, where the return line enters it. the rubber return hose is attached to the stud with a hose clamp allied at the factory. however the clamp is so loose that the hose can be turned by hand. this loose clamp allowed fluid to escape. i installed a new house clamp and then had to add almost 1/2 quart of fluid to the power steering reservoir. after searching the internet i found a dodge ram forum and found 3 pages of posts about this exact topic. apparently this is a very frequent happening, which leads to the total draining of the power steering fluid. in turn the power steering pump often fails. in addition the lack of fluid and steering assistance cause the steering rack to completely fail!! any loss of power steering in a 5,800 pound truck is completely unsafe and must be dealt with by dodge, who designed this system poorly. *tr | |||
| STRUCTURE - BODY | |||
| 08/03/2009 | 23000 | 1 | |
| My 2004 dodge ram driver side stop working my keys got lock inside the only way to open is by using the remote and climb through one of the other doors which now it is impossible since none of my doors open anymore specially the driver door that it is supposed to open either with the original key or the remote which i can't do either, this is very frustrating because i am an older woman and can't be climbing through my window to do perform this. please help ## vin passed ## dodge ram pickup 1500 2004 ## *tr | |||
| 08/27/2012 | 124250 | 1 | |
| Drivers side door lock is stuck in the down position and cannot be unlocked from outside even with key. remote does not work either to unlock door. very dangerous with possible children and/or pets inside the vehicle in 100 degree texas heat! *tr | |||
| 12/13/2011 | 94000 | ||
| Tl-the contact owns a 2004 dodge ram 1500. the contact stated that the front driver's door would not unlock. the contact also stated that he could only enter the vehicle using the remote entry on the remaining doors. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 94,000. kmj | |||
| 12/13/2011 | 94000 | ||
| Tl-the contact owns a 2004 dodge ram 1500. the contact stated that the front driver's door would not unlock. the contact also stated that he could only enter the vehicle using the remote entry on the remaining doors. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 94,000. sm. | |||
| 10/03/2011 | 36000 | ||
| Tl-t he contact owns a 2004 dodge ram 1500. the contact stated that the driver side door lock was jammed and the key could not be inserted into the manual key lock. the vehicle was not inspected by a dealer nor repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 36,000. kmj | |||
| 10/03/2011 | 36000 | ||
| Tl-the contact owns a 2004 dodge ram 1500. the contact stated that the drivers side door lock is jammed and would not allow the key to enter it. the vehicle has not been inspected by a dealer nor has it been repaired. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 36,000. tb | |||
| 02/01/2011 | 80000 | ||
| The front doors leak air really bad going at highway speed you cannot carry a conversation with out yelling. took it to dealer and they said it needed new door seals because of normal use and how old it was and the amount of miles on it had made the seals no longer working properly. i told them i had a 1996 with 210,000 on it and you could hear a pin drop it was so quite. they charged me $60 and did nothing for my problem!! | |||
| STRUCTURE - BODY - BUMPERS | |||
| 09/29/2007 | 1 | 08/18/2007 | |
| Paint on front bumper peeling right off, unknown if any other complaints about the paint job. it is the white. 2004 ram 1500 5.7l standard cab. *tr | |||
| 05/10/2006 | 40100 | 1 | 05/14/2003 |
| My rear bumper which is a tow bumper just started rusting after the 36 month warranty has expired. i have an extended bumper to bumper warranty, but i was told this was not covered. i was also told by the dealer that this was not the first one that they had seen. they suggested that maybe it was bad plating which was causing the rust . this is a costly repair about $575.00 i just don't want other people to be caught off guard and to watch their rear bumper for defects. *jb | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 08/01/2004 | 100 | 3 | |
| Dt: consume rowned a 2004 dodge 1500 ram. sometimes it will stall while consumer was driving. once it caused the consumer to bump a brick wall. which caused a slight dent in the bumper. it has a vibration that seemed to be coming from the transmission. sometimes the vehicle will not start. the rear driver side door would not unlock. when the dealer ran a diagnostic test they said that it was not showing the codes for these problems. after five tries the dealer was able to get the door lock fixed. as for the other problems the dealer put a new computer in the vehicle. this fixed the problem for about a week, and then the problems came back. the manufacturer was the one that said to put the new computer in. *ak | |||
| STRUCTURE - BODY - TAILGATE | |||
| 1 | 10/02/2003 | ||
| A two year old 38 pound toddler was climbing up the tailgate and was able to release the tailgate. as a result the child's arm broke. the consumer feels the tailgate should not have been released so easily. this incident also put a dent in the tailgate. *nm | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 06/19/2009 | 65000 | ||
| Tl- the contact owns a 2004 dodge ram 1500. the contact stated that the dash board was cracked. the dealer nor manufacturer was not notified of the failure. the failure was not remedied. the failure mileage was 65,000 and the current mileage was 93,000. nw | |||
| 05/26/2011 | 53058 | ||
| Tl- the contact owns a 2004 dodge ram 1500. while parked the contact noticed there were four bolts that detain the front bumper missing. the vehicle was not taken to the dealer for the failure. the vehicle was not replaced. the contact stated he was concerned the bumper may detach from the vehicle causing a failure to his brake line. the approximate mileage was 53,058. ds | |||
| 04/12/2009 | 1 | ||
| I had just finished cutting the grass in my backyard. being that i had grass clippings and dust all over me and my clothes i asked my wife to move the vehicles into the backyard so i could cut the frontyard. my wife is 5' 3 tall and our truck is a dodge ram 1500 w/ 20 rims. so for her to be able to get into the truck on either side she needs the assistance of the leverage handle or (the oh | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 08/05/2005 | 2500 | 1 | 11/20/2004 |
| Dt*: the contact stated while driving 10 mph through the woods, the underbody skid plate collected massive amounts of road debris which caused a fire underneath the vehicle. this was determined after the contact observed large amounts of smoke and flames from underneath both sides of the underbody. the vehicle was driven to a nearby water hose where the fire was extinguished. there were no injuries were sustained. there was minor fire damage sustained to the remaining underbody and shield. after an extended period of time, the vehicle was driven to the dealer for further inspection who determined the original equipment skid plate on the vehicle was designed by another manufacturer for another type of vehicle. the manufacturer was alerted. a diagnostic test showed a fault with the evaporative emission system. updated 09/05/06. *jb | |||