Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 09/24/2011 | 63500 | ||
| The front windshield defroster was not blowing strong enough to demist the windshield. i tried the hvac knob on other settings, and the air flow was very weak on all the settings. upon removal of the blower motor from the air box, i discovered that the re-circulation door had dropped down and was blocking the air flow to the blower motor. i was able to remove the re-circulation door from the air box, and upon inspection discovered it had broken at the connection point to the re-circulation actuator. the piece that had broken away from the door was still up inside the air box. had this piece of plastic fallen into the blower motor, it may have damaged the fan or caused an injury. the hvac functions work full strength now, but there is no way to block the outside air from coming inside on very hot days or when it is smoky or there is an odor outside. some people may not be mechanically able to fix this problem on their own, and i've read that the repair by the dealership is expensive. some people have had the door break multiple times. chrysler corporation should recall these vehicles and install a better designed and stronger re-circulation door. | |||
| 03/15/2011 | 50000 | ||
| Ac defrost heater air recirculation door breaks off it plastic axle, drops into and blocks the air intake into the blower motor. thus resulting in no airflow thru the heat vent ac defrost system. causing visibility problems since the defrost system will not get the proper airflow to work. | |||
| 02/04/2011 | 56000 | ||
| Tl-the contact owns a 2004 dodge ram 1500. the vehicle was parked with the defrost and heat on when the contact heard a loud whistling noise. upon entering the vehicle the contact noticed not much air was flowing from the vents, which in turn made it very difficult to defrost the windshield. the vehicle was taken to an authorized dealer where the contact was told the blend air door failed and was not allowing the proper amount of air to flow from the vents. the vehicle was in the process of being repaired. the failure and current mileages were 56,000. the vin was unavailable. sm. | |||
| 01/15/2010 | 30000 | ||
| I have a 2004 dodge ram 1500 pickup, i have no defrost due to a defective door control in the heater box, i had it fixed twice under warranty and now it is out of warranty and the same thing happens again and they will not fix it. almost in two accidents because of moisture on the inside of wind shield, please help, noone is making dodge accountable! | |||
| 06/02/2010 | 38000 | ||
| Tl-the contact owns a 2004 dodge ram 1500. the windshield wiper module when it rain there is completely loss of windshield wiper capability. the vehicle was taken to the dealer and he was told his vin was not included in the recall. nhtsa recall# 09e009000, component: visibility: windshield wiper/washer. he has to repair the failure himself. the manufacturer was also contacted and he was told his vin was no included in the recall and he has to repair himself. the contact stated he will be repairing the failure on his own. the failure and current mileage 38,000....mw | |||
| 01/02/2009 | 1 | ||
| Wipers icing bad in freezing temperatures due to inadequate defroster performance, upper half of w/s stays icy going down road. lots of heat from heat/defrost to the point you are cooking out of cab, but windshield still stays icy as well as wiper blades. bottom of window never does thaw if it is below 18 degrees. happens all the time when ambient temp below 34 degrees. have tried deflectors on vents to direct more air at base of windshield, no help. gets to the point when driving you have to stop and let window thaw, regardless of fan speed or heat level. gets too hot to sit in vehicle with out side windows rolled down some. will do this at highway speeds or idling along in 1st gear going slow in snow. has happened since i purchased vehicle in 2006. *tr | |||
| 02/19/2008 | 73000 | 1 | |
| In feb 08 took 2004 dodge ram to dealer for no heat through floor vents, heat through other vents, dealer replaced housing with deflection door. on dec 23, 08, same problem developed took to dealer to look at on dec 29. *tr | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 07/07/2005 | 10000 | 3 | 11/18/2004 |
| I was driving down interstate 65 in mobile, al doing a speed of around 65 mph. suddenly and without warning, my steering wheel locked-up and i was not able to turn the steering wheel left or right. thankfully, there were not many cars on the highway and i was able to coast across 3 lanes of the highway, finally stopping in a ditch on an off ramp. the problem that occurred was the power steering pump popped off, wrapped around my serpentine belt, and cracked my head gasket. they replaced all parts that were damaged. one month later, the windshield wiper modulator malfunctioned during a rain storm and i had no wind shield wipers. *nm | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING | |||
| 09/16/2004 | 28000 | 50 | 02/26/2004 |
| While driving in rain my wipers often stop working on high speed which make it difficult to see in a down pour. also my blower fan for the a/c defroster heater etc. stops blowing when tilt wheel is moved to some positions. it has proceeded to the point of not blowing at all and sometimes will start blowing when i am not in my truck with the key out of the ignition. i was told by a dealer mechanic that it is a faulty ignition switch and that he has changed several. he said it is caused from the wiring harness hanging to loose and repeated tilting of the steering wheel causes the ignition switch to break and have a bad connection. this is also probably what causes some trucks to stall while driving. these are all very dangerous situations if they occur at certain times. *jb | |||
| VISIBILITY/WIPER | |||
| 01/04/2013 | 85500 | ||
| Tl* the contact owns a 2004 dodge ram 1500. the contact stated that an abnormal pop was heard as the front windshield sealant failed, causing the front windshield to detach from the vehicle. the vehicle was taken to the dealer who referred the contact to a glass specialist. the vehicle was taken to the glass specialist who inspected the windshield and advised that the urethane sealant was not sticking to the glass. the entire windshield was replaced by the contact. the manufacturer was notified of the issue who stated that they would return his call within 24 hours. the failure mileage was 85,500. | |||
| 01/04/2013 | 85500 | ||
| Tl-the contact owns a 2004 dodge ram 1500. the contact stated that an abnormal pop was heard as the front windshield sealant failed, causing the front windshield to detach from the vehicle. the vehicle was taken to the dealer who referred the contact to a glass specialist. the vehicle was taken to the glass specialist who inspected the windshield and advised that the urethane sealant was not sticking to the glass. the entire windshield was replaced by the contact. the manufacturer was notified of the issue who stated that they would return his call within 24 hours. the failure mileage was 85,500. kmj | |||
| 01/04/2013 | 85500 | ||
| Tl-the contact owns a 2004 dodge ram 1500. the contact stated there was a pop and the front windshield sealant broke causing the windshield to pop out. the vehicle was taken to the dealer who referred the contact to a glass company. the vehicle was taken to the glass company who inspect the windshield and notice the urethane sealant was not sticking to the glass. the entire windshield was replaced by the contact. the manufacturer was notified who stated they will return his call within 24 hours. the failure mileage was 85,500. mw | |||