Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
01/22/2010813001
 2007 dodge ram 1500 quad st/slt, crew pickup, going eastbound on route 80 , tully, ny collides with left turning (going west) 2001 pontiac. eastbound pickup collides with front bumper the front quarter panel head-on (turned to meet the panel vice drivers door), car spins and back hits two passenger doors and this directs. pickup end up in the northwest corner telephone pole of skihigh road and route 80. collision is around 40 - 50 miles and hour. pontiac is driven back 30 feet. pickup hits telephone pole straight in middle and drives bumper in 18 inches to 2 feet. air bag does not discharge. pickup is classed as total loss by liberty mutual insurance company adjuster. carfax has no history of accident with the dodge 1500 truck. pickup is at insurance auto auctions (iaa) salvage yard with a 60 day hold for investigation. driver taken by ambulance to crouse hospital, was wearing seatbelts. accident report number df3028000050, 10-127804 local number, 1/22/2010, 8:41 pm, town of tully,ny, onondaga co. sherriff 03300, l. seburn. *tr
01/24/2009289311
 Event: 2007 dodge ram 1500 lonestar edition ~ my truck was in park on shoulder of road so i could gather items that fell to floor - i was hit from behind at a very high rate of speed - hard impact - by another car. the impact of the collision threw my truck @ 40 feet forward. my multistage airbags in my dodge ram did not deploy which resulted in neck / cervical strain & left clavicle / shoulder injury. my truck was purchased new - 2007 dodge ram 1500 lonestar edition. manual reflects multistage airbags which are to deploy on collision at speed of 12mph or greater. i also called waco dodge dealership where truck was purchased at and salesman confirmed that the multistage airbags should have deployed upon impact at any angle hit. airbags did not deploy. truck is a one owner; i purchased brand new feb 2007. vehicle safety was one of our major concerns when deciding to purchase a new truck due to we have 3 children. airbags were discussed as part of the safety feature prior to purchase. we were assured the airbags would deploy in an accident ~ and they did not. fortunately, i did not have my children with me at time of accident. (ages 5, 9, & 12). we are very upset as the extent of injuries could have been less if airbags would have deployed per manual. damages / repairs to my truck = $9,385.00. the person 's vehicle who hit me at rate of speed was completely totaled; not repairable. *tr
01/28/2009370001
 I bought a 2007 dodge truck from the dealership when it was new. while driving a few days ago, we swerved to avoid hitting a deer, as a result we hit a power pole. the truck perfectly centered the pole, but to our dismay the airbags did not deploy. we were told that there are sensors located at certain points on the truck and if the sensors aren't hit that the airbags wouldn't deploy. we were going about 45-50 mph when the truck hit the pole. i have pictures of the sensors where the truck is dented, but the sensors obviously didn't work. what should be our next step? the truck was purchased new at the dodge dealership in commerce, ga. *tr
11/02/2008300901
 While driving at about 65mph, my passenger side front wheel came off the vehicle. i was involved in a solo spinout, accident due to the wheel coming off. the cause was determined to be the lower a-arm of the suspension failing, and letting the ball joint fall out of place. when the wheel was recovered from the accident, it still had the stabilizers attached, along with the ball joint, and various parts of the steering, and 4wd. the accident caused me to hit a guard rail at 65mph, at a 45-degree angle. amazingly, my airbags did not deploy on impact. i suffered whiplash due to the impact. the point of impact on the truck was the front passenger side. *tr
04/01/200826000103/20/2007
 Front end accident 40-45 mph - no air bag deployment. *tr
09/26/2007400109/02/2007
 Tl*the contact owns a 2007 dodge ram 1500. while driving 65 mph the front of the vehicle crashed into the rear of another vehicle. the air bags did not deploy. the vehicle was towed to the dealer. the dealer stated that there was no failure with the air bags. the driver and front passenger were wearing seat belts. the driver hit his head on the steering wheel and sustained bruises. the passenger sustained abdominal injuries. the failure mileage was 400 and the current mileage was 700.
08/15/20073008/10/2007
 They are still trying to fix my new truck i bought it 8/10/07 on the 8/15/07 i brought it back electricity problem on the 8/22/07 they order parts for it it is in the shop now the airbag light came on and would not go out the manual said my air bags would not work i want a new truck i am paying 42000 for this trunck that i am afraid of electricity pooblem is not good this is a 2007 dodge can you help me the dealer is rick keffer out of yulee,fl. *tr
06/21/20072955101/04/2007
 Tl*the contact owns a 2007 dodge ram 1500. while driving 35 mph, a vehicle made a left turn in front of the contact's vehicle. the contact was unable to stop because the abs failed to engage. the contact crashed into the passenger side of the other vehicle. the air bags failed to deploy. the driver of the other vehicle sustained injuries and the contact sustained an injury to the head. the vehicle is currently at the dealer. the dealer discovered that the antilock braking system does not work at low speeds. the auburn police department filed report # 07-07742. the current mileage is 3,014 and failure mileage was 2,955.
AIR BAGS - FRONTAL
03/12/201134000
 Tl*the contact owns a 2007 dodge ram 1500 quad. the contact stated that the front driver side seat belt retractor would not function. in addition, the front passenger air bag sensor failed. the vehicle was taken to an authorized dealer where a diagnostic test was performed and they detected a faulty oxygen sensor. the vehilce was left with the dealer where the contact was awaiting repairs to the oxygen sensor as well as other necessary repairs. the failure mileage was approximately 34,000.
12/20/20091
 2007 dodge ram 1500 4x4 truck slid off road at about 45 mph. and hit large tree head on. air bag did not deploy. driver was severely hurt. facial fractures, spinal fracture, and ribs. *tr
01/28/2009370001
 I bought a 2007 dodge truck from the dealership when it was new. while driving a few days ago, we swerved to avoid hitting a deer, as a result we hit a power pole. the truck perfectly centered the pole, but to our dismay the airbags did not deploy. we were told that there are sensors located at certain points on the truck and if the sensors aren't hit that the airbags wouldn't deploy. we were going about 45-50 mph when the truck hit the pole. i have pictures of the sensors where the truck is dented, but the sensors obviously didn't work. what should be our next step? the truck was purchased new at the dodge dealership in commerce, ga. *tr