Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
11/09/200910406101/01/2009
 Tl* the contact owns a 2007 dodge ram quad cab, with goodyear wrangler hp 275/60r20 tires. while driving 70 mph the driver side rear tire blew-out, which caused him to swerve to the shoulder of the road. he could not change the tire because the jack nor the wheel nut that's standard, did not come with the vehicle. the failure mileage was 10,406. updated 12/01/09 *bf updated 12/29/09 *bf the consumer stated the tire that blew out had dry rot. the consumer realized the only way the spare tire can be released from the cable is from underneath the truck after jacking it up on the frame, pushing the spare tire up to the frame and releasing the cable from the rim. the consumer also stated there was not enough spare tire cable length. updated 12/31/09.*jb additional information from consumer. *nj updated 01/21/10.
07/16/20089000208/29/2007
 Tl*the contact owns a 2007 dodge ram 1500. while driving 55 mph, the rear passenger side tire flattened. the vehicle was taken to a tire dealer and they stated that the tire could not be serviced due to the failure. the contact did not notice any differences beforehand. the current mileage was 10,000 and failure mileage was 9,000. updated 10/16/08 *bf the consumer stated another rear tire failed. the tire had a spli on the inside of the tire. updated 10/21/08. *jb
08/15/2008144001
 I was driving on a straight , asphalt paved road when the right rear tire suddenly failed. there was no prior indication of any problems with the tire. i had the car in to the dealer about 7 days before and their checklist shows the tires and inflation were ok. my speed at the time was about 40mph. i have a photo of the tire. the tire failed completely on both sides of the tire where the sidewall meets the tread. *tr
08/06/2008255001
 I purchased a dodge ram 1500 quad cab hemi 2007. it came with goodyear wrangler hp p275/60r20 tires. since i purchased the vehicle i have had major issues with hydroplaning. even in the lightest rain the rear end of the vehicle will fish tail at idle speeds. i currently have 25000 miles on the truck and it has been used to tow a total of 2000 of those miles. the tires tread have warn so bad that they are down to 6/32 of a tread life. the other issue with this tire was 3 small rocks went in between the tread and punctured the tire in three locations in the flat part of the tread to cause the tire to have a leak. the tire slow leaked air to 18 psi where the punctures would seal themselves from the vehicle weight. small rocks should not of been able to puncture the tire being an on/off road aggressive tire. this tire also should not have only 6/32 of a tread life after 25000 miles of highway miles over 12 months. i contacted goodyear and took the tires to a goodyear dealer to get checked and when i called goodyear they told me the rock issue is a roadway hazard, but i was charged for the repair. for the hydroplane and tread wear, they told me there was nothing they could do. the dealer i went too, told me in his opinion those tires are not aggressive enough or heavy enough for that model truck, and he does not understand why goodyear is placing them stock on that vehicle. that is the cause for the hydroplaning. i have almost had 2 accidents in the past 2 weeks during light showers due to sliding rear end. *tr the vehicle hydroplanes during any rainy conditions, no matter how light or how severe. this caused him to have to drive his vehicle in 4 wheel drive, during these types of weather conditions. also the jack of the vehicle does not fit his tires. his vehicle came equipped with 20'' rims and the jack is made for 18''. he called the manufacturer and was told that they do not make jacks for 20
TIRES - SIDEWALL
02/20/200823885407/11/2007
 Tl*the contact owns a 2007 dodge ram 1500. the vehicle has grumman allied long life tires. the contact stated that four ply tires are not strong enough to tow or be used with four wheel drive. while driving 65 mph, the rear passenger side tire blew out. the contact went to have the tire replaced and was informed that it was a light duty tire. the front driver side tire has a crack on the sidewall, facing the rim. all four tires were replaced, but the dealer stated that they were not covered under warranty. the tire size and dot number were unknown. the current mileage was 23,926 and failure mileage was 23,885.
10/10/20073321108/31/2007
 Tl*the contact owns a 2007 dodge ram 1500. the vehicle has michelin ltx a/s, size lt265/70r17 tires. while driving 70 mph, the passenger side rear tire blew out and destroyed the sidewall. the contact returned the tire to an inspection station and was informed that it failed due to a manufacturer defect. he notified michelin of the failure, but they refused to speak to him and would not replace the tire. the current and failure mileages were 3,321.