Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
12/07/201169000
 Tl-the contact owns a 2008 dodge ram 1500. the contact stated that the rear sliding window was allowing water to leak into the vehicle. as a result, the interior of the vehicle was infested with mold. the contact stated that he suffered several health issues as a result of the exposure to the mold. the vehicle was taken to the dealer, who diagnosed that the window and the interior material needed to be cleaned and replaced. the manufacturer was made aware of the failure and did not offer any assistance. the vehicle was not repaired. the vin was not available. the failure and current mileages were 69,000. sm.
12/07/201169000
 Tl - the contact owns a 2008 dodge ram 1500. the contact stated that the rear sliding window was allowing water to sip in, as a result the interior of the vehicle was infested with mold. the contact mentioned that he had several health issues as a result of the exposure to the mold. the vehicle was taken to the dealer who diagnosed that the window and the interior material needed to be clean and replaced. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the vin was not available. the failure and current mileage was 69,000. pm
10/10/201150000
 Tl- the contact owns a 2008 dodge ram 1500. the contact stated that the windshield wipers became inoperable. both the dealer and manufacturer were notified of the failure and the contact was advised that the vehicle was not included in the recall associated with nhtsa campaign id number: 09v084000 (visibility:windshield wiper/washer:motor). the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 51,000. kmj
10/10/201150000
 Tl- the contact owns a 2008 dodge ram 1500. the contact stated that the windshield wipers became inoperative. the dealer and manufacturer were notified, but the nhtsa campaign id number: 09v084000 (visibility:windshield wiper/washer:motor) recall did not include the vin. the vehicle was not repaired. the failure mileage was 50,000 and the current mileage was 51,000. nw
02/15/201095000
 The wiper arm linkage from motor to wiper base became dislodged. it is a ball-socket type linkage. it disconnected and caused permanent loss of passenger side wiper. this caused a decrease in visibility.
01/27/200978001
 On tuesday, 27 jan, 2008 - i was driving a 2008 dodge 1500 during a sleet & snow storm. the windshield wipers were operating normally when the driver's side windshield wiper fell off. i immediately drove to the norman chrysler jeep dodge dealership service department and the wiper was repaired. approximately 2 hours later i was driving on interstate 35 and, while operating normally, the passenger side windshield wiper fell off. in both cases, visibility was rapidly limited. i was driving in heavy traffic and under hazardous weather conditions. i returned to the dealership today, january 28, 2009 and the passenger side wiper was repaired. i expressed my frustration and concern that the failures were a design flaw. the service manager indicated that the new windshield wipers do not have a retention bolt as do older models. i expressed my opinion that 2 failures in one day indicates the need for investigation. no paperwork or documentation was generated. *tr
11/05/2008250109/24/2008
 Tl*the contact owns a 2008 dodge ram 1500. the contact stated that the front windshield, rear glass, and side doors have dirty bubbles in between the lamination of the glass. the vehicle had just been purchased and was returned to the dealer. they reordered new glass to be installed; however, they were worse than the original. the chrysler representative arrived, but failed to do anything. the failure mileage was 250. updated 11-25-08 *bf updated 12/02/08. *jb
06/10/200871
 Tl*the contact owns a 2008 dodge ram 1500. the contact found several defects with her vehicle, such as scratches in the driver's side mirror, a plugged tire, a hole drilled in the passenger door, the hood is off center, the frame and insulation can be seen from the rear window, and the molding on the passenger side is missing. she stated that all the failures have been repaired, except the drill hole and the rear window. the contact is concerned that she will have major mechanical failures with her vehicle after a year. the current mileage was 3,025 and failure mileage was 71.
VISIBILITY - WINDSHIELD WIPER/WASHER
01/22/2009120
 Tl*the contact owns a 2008 dodge ram 1500. the contact has experienced issues with the vehicle ever since it was purchased. the headlights failed to produce the proper lighting to see at a distance. she purchased new bulbs that were installed at the dealer. in addition, the windshield wiper blade froze to the windshield and the vehicle would jump uncontrollably. the dealer was unable to duplicate the failure and stated that the contact needed more experience driving the vehicle. she took the vehicle to the repair shop and the mechanic stated that the tires could cause the vehicle to jump. the mechanic further stated that the abs was located only in the rear of the vehicle; therefore, the stopping distance will increase. she informed the dealer of the mechanic's diagnosis and was advised to drive the vehicle a little longer to allow the suspension to loosen. the dealer stated that she needed to become familiar with the vehicle. the failure mileage was 120 and current mileage was 5,800.
VISIBILITY/WIPER
02/16/201329440
 Tl - the contact owns a 2008 dodge ram 1500. the contact stated that water leaked through the rear window and accumulated underneath the rear seat. the vehicle was taken to the dealer. the technician decided to re-seal the third brake light and the rear sliding glass had to be replaced with molding. the manufacturer was made aware of the failure and stated that they would contact her at a later date. the vehicle was not repaired. the failure mileage was 29,440 and the current mileage was 29,465. mah
02/16/201329440
 Tl - the contact owns a 2008 dodge ram 1500. the contact stated that water was leaking through the rear window causing water to accumulate underneath the rear seat. the vehicle was taken to the dealer. the technician decided to re-sealed the third brake light, and the rear sliding glass had to be replaced with molding. the manufacturer was made aware of the failure and stated that they would contact her at a later date. the vehicle was not repaired. the failure mileage was 29,440 and the current mileage was 29,465. pm