Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| CSN-K17 | 09/01/2010 | 10034072 | Dodge: reprogram hvac control head and inspect/replace actuators. the hvac mode door actuator gears on vehicles may break and result in the inability to fully control the hvac functions. csc letter was rec'd. *pe | 10/15/2010 | |
| ELECTRICAL SYSTEM - WIRING | |||||
| SB-18-003-10 | 01/15/2010 | 10033690 | Dodge: bulletin involves replacing the short runner valve (srv), srv connector, wiring pigtail, and adding a new stud for a tie strap. *pe | 09/10/2010 | |
| TB-18-016-09 | 05/15/2009 | 10030706 | Dodge: mil illumination or stored diagnostic trouble code (dtc) for p1004 or 02016 or 02017. this involves replacing the short runner valve (srv), srv connector, wiring pigtail, and adding a new stud for a tie strap. the srv wiring takeo | 11/13/2009 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/02/2012 | 55000 | ||
| Vehicle has had a very extensive history of heater/defroster failures. this is obviously a known issue with all the dodge trucks. first the recirc door/actuator broke, they wanted $1000.00 to fix, then the heater control stopped working. paid for that to be fixed. now the blend door broke, $1500.00 to fix. all of these issues happened in 1 years time. cheap plastic parts to save money doesn't seem to be saving anyone money except them. this is a danger to all dodge truck owners. when the defroster no longer works, it is pretty hard to see, and when it is hard to see..how can you drive safely? they don't want to recall all the trucks at $1000.00 per truck to fix, so they just let the owners pay for it. can't say i will ever buy another dodge. | |||
| 02/27/2013 | 85000 | ||
| Tl* the contact owns a 2009 dodge ram 1500. the contact stated that while driving approximately 65 mph, the vehicle stalled. the vehicle was towed to the dealer for diagnosis. the technician stated the starter and the battery terminal would have to be replaced. after the repair was performed, the mechanic stated the engine would have to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 85,000. | |||
| 02/27/2013 | 85000 | ||
| Tl- the contact owns a 2009 dodge ram 1500. the contact stated that while driving approximately 65 mph, the vehicle stalled. the vehicle was towed to the dealer for diagnosis. the technician stated the starter and the battery terminal would have to be replaced. after the repair was performed, the mechanic stated the engine would have to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the approximate failure mileage was 85,000. mah | |||
| 02/27/2013 | 85000 | ||
| Tl- the contact owns a 2009 dodge ram 1500. the contact stated that while driving approximately 65 mph the vehicle stalled. the vehicle was towed to the dealer for diagnosis. the technician stated the starter and the battery terminal would have to be replaced. after the repair was performed the mechanic stated the engine would have to be replaced. the manufacturer was not made aware of the fialure. the vehicle was not repaired. the approximate failure mileage was 85,000. da | |||
| 05/15/2012 | 50000 | 1 | |
| The doors that switch the air up to the windshield or to your feet or face started flapping back anfourth and then stuck ion blowing on your feet never switching again. then before i could get back to the dealership to get fixed the whole hvac system quit working all except the fan switch, it still blows on your feet. when the system quit it also stopped my automatic headlight on switch to quit. you can't defrost the windshield how is that not safe. the truck had about 50000 miles when these started happen. *tr | |||
| 05/15/2012 | 50000 | ||
| The doors that switch the air up to the windshield or to your feet or face started flapping back anfourth and then stuck ion blowing on your feet never switching again. then before i could get back to the dealership to get fixed the whole hvac system quit working all except the fan switch, it stlls blows on your feet. when the system quit it also stopped my automatic headlight on switch to quit. you can't defrost the windshield how is that not safe. the truck had about 50000 miles when these started happen. | |||
| 06/29/2012 | 46500 | ||
| Tl-the contact owns a 2009 dodge ram 1500. the contact stated that while exiting the vehicle, he heard a loud knocking noise coming from behind the dashboard. an authorized dealer was notified and the contact was informed that there was an issue with the windshield wiper motor. the vehicle was previously repaired under nhtsa campaign id number 09v084000 (visibility:windshield wiper/washer:motor) however, the failure recurred. the dealer advised the contact that they would not perform the recall repairs a second time free of charge. the manufacturer offered no assistance. the failure mileage was 46,500. the vin was unavailable. kmj | |||
| 06/29/2012 | 46500 | ||
| Tl-the contact owns a 2009 dodge ram 1500. the contact stated that the vehicle was previously repaired under the recall associated with nhtsa campaign id number 09v084000 (visibility:windshield wiper/washer:motor). the failure recurred. the contact stated that while exiting the vehicle, he heard a loud knocking noise coming from behind the dashboard. an authorized dealer was notified and the contact was informed that they would not perform the recall repairs a second time free of charge. the manufacturer offered no assistance. the failure mileage was 46,500. the vin was unavailable. sm. | |||
| 06/01/2012 | 60000 | ||
| Tl-the contact owns a 2009 dodge ram 15000. the contact stated that while driving approximately 55 mph with the defroster activated, the air began to suddenly circulate only from the floor vents. there was a recall related to the failure under nhtsa campaign id number 09v158000 (equipment: electrical: air conditioner). the dealer refused to honor the recall due to a previous inspection performed under the same recall. at that specific time, there was no indication of a defect. the technician stated that the repair for the recent failure would be at the owner's expense. the vehicle had not been repaired. the manufacturer was notified of the problem. the approximate failure mileage was 60,000. sm. | |||
| 06/01/2012 | 60000 | ||
| Tl-the contact owns a 2009 dodge ram 15000. while driving approximately 55 mph with the defroster activated, the air began to suddenly circulate only from the floor vents. there was a recall related to the defect under nhtsa campaign id number under 09v158000 (equipment: electrical: air conditioner). the dealer refused to honor the recall due to a previous inspection performed under the same recall and at that specific time there was no indication of a defect. the technician informed the repair for the recent failure would be at the owner's expense. the vehicle had not been repaired. the manufacturer was notified of the problem. the approximate failure mileage was 60,000. js | |||
| 06/01/2012 | 39400 | ||
| Tl-the contact owns a 2009 dodge ram 1500. the contact stated the vehicle exhibited an abnormal popping noise when the air conditioner was activated. in addition, the heater and air control for the defroster also failed. the vehicle was not taken to the dealer. the manufacturer was notified of the failure who advised the contact that there were no recalls for the vehicle and offered no further assistance. the failure mileage was 39,400. kmj | |||
| 06/01/2012 | 39400 | ||
| Tl-the contact owns a 2009 dodge ram 1500. the contact stated there was a popping noise when the air condition was turned on. he noticed that the heating and air control on the defrost and defogger failed. the vehicle was not taken to the dealer. the manufacturer was notified who stated there are no recalls and warranty. they offered him no other assistance. the failure mileage was 39,400. mw | |||
| 04/13/2010 | 15500 | ||
| Truck purchased july 31st, 2009. since then on four separate occasions with two different drivers, the horn has not worked when pushed. truck was taken to the dealership twice since purchase. dealership stated both times there was no found issue. horn continues to intermittently not work, with two most recent occasions 2/ 16/10 and 4/13/2010. speed varies from 30-70 mph when horn failure occurs. | |||
| 11/14/2009 | 9335 | 1 | |
| Second incident-10/19/09. while sitting in parking lot with foot on brake, truck in drive, engine died out and would not restart. had to tow to local dealer. truck did restart after sitting overnight at dealership. dealership could finally duplicate problem. no codes stored in any module. they checked voltage at the fuel pump and pump pressure, no pressure at pump. after lowering the fuel tank and checking the fuel, they inspected the fuel pump and discovered a power lead at the pump was loose and disconnects with vibration. installed new fuel pump assembly. old part not available. *tr | |||
| 09/27/2009 | 8148 | 1 | |
| First incident-9/27/09. while driving down the street, engine died out and would not restart. was out of town and had to tow to local dealer. service department did code check and could not find anything wrong. they did reprogram the pcm software per tsb 18-038-08. *tr | |||