Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - LINKAGES - TIE ROD ASSEMBLY
CSN-L0408/01/201110041625Dodge: see document search button for owner letter. vehicles may experience water ingression in outer tie rod ends. *pe10/12/2011
STEERING - RACK AND PINION - PINION SHAFT
SB-19-004-1005/29/201010033731Dodge: steering wander. while traveling on a straight stretch of highway, customer may feel the need to provide steering input to correct a vehicle wander condition. *pe09/15/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
07/07/2012875051
 While driving with my wife at a speed of about 45 mph my axle fell out of my 2009 dodge ram. we lost all control of the vehicle and were stuck in the street while awaiting a tow truck. this was caused due to my pinion nut coming off.i took the vehicle to dodge and i ask if there was a recall on theses trucks,they told me there was no recall. i had the repairs done which cost me $1898.66. i recently found out that they had in fact did a recall recently. i wrote to chrysler as i was directed.i received a phone call today 11/01/2012 and they informed me that my truck was not included in the recall because it was not manufactured between 07/01/09 30/11/09. mine was manufactured in dec of 08. please somebody help me !! i know that im not gonna be the only one complaining about this . *tr
07/27/2012671491
 I am requesting the nhtsa explore the power train issues affecting the 2009 dodge ram 1500. driver was on highway driving at 60mph when truck starting making a whining and grinding sound which continued for about 1 mile before truck started to run funny . driver slowed down and moved to the right lane when there was a big bang and a cloud of black smoke came from back end of truck. at the same time the rear end of the vehicle locked up and truck went skidding off the road. when driver examined car found that the entire drive shaft rod and transfer case were laying underneath of vehicle along with multiple other pieces of hardware. the transmission was also locked up and unable to release even in the neutral position. when the dodge dealer looked into the incident they stated a pin fell out of the drive shaft and backed up into the rear causing the pin to jam the transfer case. this incident resulted in a complete rebuild of the entire power train system. we would like to see a guide rail made mandatory for dodge vehicles as this rod fallout could have resulted in a flipped vehicle. furthermore less than 4 weeks later while driving same vehicle at 15 mph the truck started to shake violently and had to be towed because of a shredded bolt in the rear stabilizer bar that connects the rear to the axle. vehicle once again to dealer who claims it is all due to the initial issue. *tr
07/27/201267149
 I am requesting the nhtsa explore the power train issues affecting the 2009 dodge ram 1500. driver was on highway driving at 60mph when truck starting making a whining and grinding sound which continued for about 1 mile before truck started to run funny . driver slowed down and moved to the right lane when there was a big bang and a cloud of black smoke came from back end of truck. at the same time the rear end of the vehicle locked up and truck went skidding off the road. when driver examined car found that the entire drive shaft rod and transfer case were laying underneath of vehicle along with multiple other pieces of hardware. the transmission was also locked up and unable to release even in the neutral position. when the dodge dealer looked into the incident they stated a pin fell out of the drive shaft and backed up into the rear causing the pin to jam the transfer case. this incident resulted in a complete rebuild of the entire power train system. we would like to see a guide rail made mandatory for dodge vehicles as this rod fallout could have resulted in a flipped vehicle. furthermore less than 4 weeks later while driving same vehicle at 15 mph the truck started to shake violently and had to be towed because of a shredded bolt in the rear stabilizer bar that connects the rear to the axle. vehicle once again to dealer who claims it is all due to the initial issue.
07/03/201242000
 Tl* the contact owns a 2009 dodge ram 1500. the vehicle was taken to an independent mechanic for routine maintenance. the mechanic stated that the outer tie rod ends would have to be replaced because they did not included grease fittings, which caused excessive wear. the contact referenced nhtsa campaign id number: 10v657000 (steering:linkages:tie rod assembly) but was advised by the manufacturer that the vehicle was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 42,000.
07/03/201242000
 Tl- the contact owns a 2009 dodge ram 1500. the vehicle was taken to an independent mechanic for routine maintenance. the mechanic stated that the outer tie rod ends would have to be replaced because they did not included grease fittings, which caused excessive wear. the contact referenced nhtsa campaign id number: 10v657000 (steering:linkages:tie rod assembly) but was advised by the manufacturer that the vehicle was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 42,000. kmj
07/03/201242000
 Tl- the contact owns a 2009 dodge ram 1500. the vehicle was taken to an independent mechanic for routine maintenance. the mechanic stated the outer tie rod ends would have to be replaced because they did not included grease fittings which caused excessive wear. there was a recall under nhtsa campaign id number: 10v657000 (steering:linkages:tie rod assembly) that may be related to the failure. the manufacturer was made aware of the failure and stated the vehicle was not included in the recall. the vehicle was not repaired. the approximate failure mileage was 42,000. da
STEERING - RACK AND PINION - PINION SHAFT
08/06/2012303001
 I was sitting at a red stop light. when the light turned green i released my foot from the brake and put my foot on the gas pedal. at that time i heard a loud boom and the truck shook as if we were hit from behind. we were not hit. the truck would run, but would not drive when it was in gear. my truck was towed to the local dealership and it was determine the rear pinion shaft snapped in half. *tr