Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - WINDSHIELD WIPER/WASHER
SB-J-0610/01/200910032711Dodge: the windshield washer fluid level sensor on some trucks may leak allowing washer fluid to wick through the wiring harness to the ambient temperature sensor. this can damage the ambient temperature sensor and cause illumination of t04/30/2010
VISIBILITY - WINDSHIELD WIPER/WASHER - SWITCH/WIRING
SB-J-0610/01/200910032711Dodge: the windshield washer fluid level sensor on some trucks may leak allowing washer fluid to wick through the wiring harness to the ambient temperature sensor. this can damage the ambient temperature sensor and cause illumination of t04/30/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
08/10/2012800001
 Defroster / heater/ air conditioner control fails. this problem was suppose to be addressed in k17 recall. k17 recall was performed on 03/22/2011. heater / defroster / air conditioner controls are still defective as per description of k17 recall. i believe this is a safety issue that dodge needs to address. in the winter there is no defroster available and there is no way to manually switch to the defroster mode.
01/15/201241000
 Tl* the contact owns a 2009 dodge ram 1500. the contact stated that upon starting the vehicle, heat would not blow from the vents. as a result, the contact was unable to defrost the windshield. the vehicle was taken to an authorized dealer and the contact was informed that the vehicle was not included in the recall associated with nhtsa campaign id number 09v158000 (equipment:electrical:air conditioner). the vehicle was repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 41,000. the vin was unavailable.
01/15/201241000
 Tl-the contact owns a 2009 dodge ram 1500. the contact stated that upon starting the vehicle, heat would not blow from the vents. as a result, the contact was unable to defrost the windshield. the vehicle was taken to an authorized dealer and the contact was informed that the vehicle was not included in the recall associated with nhtsa campaign id number 09v158000 (equipment:electrical:air conditioner). the vehicle was repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 41,000. the vin was unavailable. kmj
01/15/201241000
 Tl-the contact owns a 2009 dodge ram 1500. the contact stated that upon starting the vehicle, heat would not blow from the vents. as a result, the contact was unable to defrost the windshield. the vehicle was taken to an authorized dealer and the contact was informed that the vehicle was not included in the recall associated with nhtsa campaign id number 09v158000 (equipment:electrical:air conditioner). the vehicle was repaired. the manufacturer was made aware of the failure and offered no assistance. the failure mileage was 41,000. the vin was unavailable. sm.
01/16/201167000
 The defrost function no longer works on my 2009 dodge dodge ram. it has automatic climate controls which was not covered under the previous recall. the defrost fuction no longer functions at any time rendering the vehicle unsafe to drive.
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
02/05/2013330001
 My 2009 ram doesn't have any defroster.the recall for the ac module was done on 5/12/2012 at bald hill dodge warwick ri. at the time of doing then recall the dealer installed a defroster actuator in the truck wich was not part of the recall.over the past couple of weeks i have notced a banging noise coming from the dash.i took the truck to the dealer for the problem of noise and a malfuctioniing defroster.i was told they would have to remove the dash and look for the problem and it my take 8 hours to do so and i might have to pay for the service.i pointed out that according to the slip from 5/12/2012 it only too 2 and a half hours to do the recall and change the oil. i have found out thru then internet that this is a common problem with this model .i don`t see why i have to pay close to a &1000 for a problem that was supposed to be fixed . if you have any questions please call me at [xxx] thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
05/15/2009167531
 Ac/heat as you are driving and the ac is on heat comes out at the same time. system doesn't know whether is on ac/heat. now a loud ticking sound has come on. this has happen since the vehicle was bought new. *tr
10/23/2012580001
 My dodge ram blend door motor has a loud clicking noise and will not deflect the heat to defrost. this fault limits visibility. i have heard this fault is common with the dodge ram series. *tr
06/01/201239400
 Tl* the contact owns a 2009 dodge ram 1500. the contact stated the vehicle exhibited an abnormal popping noise when the air conditioner was activated. in addition, the heater and air control for the defroster also failed. the vehicle was not taken to the dealer. the manufacturer was notified of the failure who advised the contact that there were no recalls for the vehicle and offered no further assistance. the failure mileage was 39,400.
VISIBILITY - REARVIEW MIRRORS/DEVICES
05/01/200930000
 Tl*the contact owns a 2009 dodge ram 1500. the contact stated that the mirrors were too small; when he was driving, he could not see other vehicles using the mirrors. the vehicle was taken to an independent mechanic. the contact also filed a complaint with the manufacturer. the current and failure mileages were approximately 30,000.
VISIBILITY/WIPER
07/02/201255000
 Vehicle has had a very extensive history of heater/defroster failures. this is obviously a known issue with all the dodge trucks. first the recirc door/actuator broke, they wanted $1000.00 to fix, then the heater control stopped working. paid for that to be fixed. now the blend door broke, $1500.00 to fix. all of these issues happened in 1 years time. cheap plastic parts to save money doesn't seem to be saving anyone money except them. this is a danger to all dodge truck owners. when the defroster no longer works, it is pretty hard to see, and when it is hard to see..how can you drive safely? they don't want to recall all the trucks at $1000.00 per truck to fix, so they just let the owners pay for it. can't say i will ever buy another dodge.
02/05/2013330001
 My 2009 ram doesn't have any defroster.the recall for the ac module was done on 5/12/2012 at bald hill dodge warwick ri. at the time of doing then recall the dealer installed a defroster actuator in the truck wich was not part of the recall.over the past couple of weeks i have notced a banging noise coming from the dash.i took the truck to the dealer for the problem of noise and a malfuctioniing defroster.i was told they would have to remove the dash and look for the problem and it my take 8 hours to do so and i might have to pay for the service.i pointed out that according to the slip from 5/12/2012 it only too 2 and a half hours to do the recall and change the oil. i have found out thru then internet that this is a common problem with this model .i don`t see why i have to pay close to a &1000 for a problem that was supposed to be fixed . if you have any questions please call me at [xxx] thank you [xxx] information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6). *tr
02/05/201333000
 My 2009 ram doesn`t have any defroster.the recall for the ac module was done on 5/12/2012 at bald hill dodge warwick ri.at the time of doing then recall the dealer installed a defroster actuator in the truck wich was not part of the recall.over the past couple of weeks i have notced a banging noise coming from the dash.i took the truck to the dealer for the problem of noise and a malfuctioniing defroster.i was told they would have to remove the dash and look for the problem and it my take 8 hours to do so and i might have to pay for the service.i pointed out that according to the slip from 5/12/2012 it only too 2 and a half hours to do the recall and change the oil. i have found out thru then internet that this is a common problem with this model .i don`t see why i have to pay close to a &1000 for a problem that was supposed to be fixed . if you have any questions please call me at 401 439 5090 thank you joe mccauley
10/23/201258000
 My dodge ram blend door motor has a loud clicking noise and will not deflect the heat to defrost. this fault limits visibility. i have heard this fault is common with the dodge ram series.
09/07/2012680001
 My 2009 dodge ram windshield became real foggy while i was driving at a speed of 56mph and when i attempted to turn on the defrost/defogger nothing happen. so i applied the brakes and move to the shoulder of the road safely that time thanks the almighty. this could be deadly and i am glad i was driving andnotone of the children nor my wife. please recall all 2009 dodge ram pickups and replace the manual climate valve motor and sensors if needed, i beg dodge to make our vehicles safer. thank you!!! *tr
09/07/201268000
 My 2009 dodge ram windsheld became real foggy while i was driving at a speed of 56mph and when i attempted to turn on the defrost/defogger nothing happen. so i applied the brakes and move to the shoulder of the road safely that time thanks the almighty. this could be deadly and i am glad i was driving andnotone of the children nor my wife. please recall all 2009 dodge ram pickups and replace the manual climate valve motor and sensors if needed, i beg dodge to make our vehicles safer. thank you!!!
05/15/2012500001
 The doors that switch the air up to the windshield or to your feet or face started flapping back anfourth and then stuck ion blowing on your feet never switching again. then before i could get back to the dealership to get fixed the whole hvac system quit working all except the fan switch, it still blows on your feet. when the system quit it also stopped my automatic headlight on switch to quit. you can't defrost the windshield how is that not safe. the truck had about 50000 miles when these started happen. *tr
05/15/201250000
 The doors that switch the air up to the windshield or to your feet or face started flapping back anfourth and then stuck ion blowing on your feet never switching again. then before i could get back to the dealership to get fixed the whole hvac system quit working all except the fan switch, it stlls blows on your feet. when the system quit it also stopped my automatic headlight on switch to quit. you can't defrost the windshield how is that not safe. the truck had about 50000 miles when these started happen.
06/29/201246500
 Tl* the contact owns a 2009 dodge ram 1500. the contact stated that while exiting the vehicle, he heard a loud knocking noise coming from behind the dashboard. an authorized dealer was notified and the contact was informed that there was an issue with the windshield wiper motor. the vehicle was previously repaired under nhtsa campaign id number 09v084000 (visibility:windshield wiper/washer:motor) however, the failure recurred. the dealer advised the contact that they would not perform the recall repairs a second time free of charge. the manufacturer offered no assistance. the failure mileage was 46,500. the vin was unavailable.