Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | |||||
| CSN-L14 | 04/01/2011 | 10038844 | Ready | 06/28/2011 | |
| CSN-L14 | 04/01/2011 | 10038844 | Chrysler service campaign: see document search button for owner letter. hvac software are causing actuator gears to make noise and break. this could make the hvac controls inoperable. 2010 ram. *rm | 06/28/2011 | |
| CSN-K17 | 09/01/2010 | 10034072 | Dodge: reprogram hvac control head and inspect/replace actuators. the hvac mode door actuator gears on vehicles may break and result in the inability to fully control the hvac functions. csc letter was rec'd. *pe | 10/15/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 09/02/2011 | 22000 | ||
| Head lights and tail lights go out when driving. dash lights remain on. they will come back on in a few miles and also if i stop the truck and restart. playing with the switch doesn't make any difference. i have had it in the chrysler repair shop 4 times to search for an error but none are shown. chrysler refuses to do anything since they cannot determine what is wrong. i feel this is a serious safety problem and should be treated as such. i also had the side outside heated mirror replaced because it had a burnt spot in the lower corner. uconnect has also been affected at times right before the lights go out. the electronic vehicle information center displayed not trained one morning when i opened the door to get in. | |||
| 10/08/2010 | 12000 | ||
| Tl-the contact owns a 2010 dodge ram 1500. while driving approximately 30 mph the vehicle stalled. the vehicle was towed to an authorized dealer. the contact stated the dealer replaced two computers the pcm and the tiff. months later the vehicle began to fail again. while driving 70 mph the vehicle stalled and he coasted to the side of the road and the vehicle restarted on it own and accelerated. he engaged the brakes to slow the vehicle down. the vehicle was taken back to the dealer . the vehicle has been at the dealer for two weeks. the dealer has replaced the computer and ignition parts. the contact stated the dealer does not know what was causing the failure. the vin was unavailable. the approximately 12,000 and the current mileage was 17,000. vwb | |||
| 09/02/2010 | 456 | ||
| I purchased a new 2010 dodge 1500 ram pickup three weeks ago. since that time intermidate the lights for the antilock brakes and traction control come on and off while driving down the road as well as several other electrical components not working or working off and on. i contacted the dealer and they informed me that i should pop the hood because the main electrical block under the hood on some have had not properly conected plugs on the back and they may vibrate loose and i shold wiggle them around and see if that fixes the problem. i will take the truck in for them to try and repair but it appears to me that if the conector is loose on these that the power interuption to th ecircuit will make the abs and traction control systems inoperable for the period of time the lights are iluminated and could cause accidents if this occurs at the wrong time. i have pics and video of the issues. there is also to give a bigger scope of the blocks looseness no heated seat except driver no cooled seat except driver all 4 posistions are supposed to be heated and cooled. the radio works off and on, the power pedals dont work at all. there is as a unrelated note an intermittent knock in the lower part of the engine. | |||