Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - SOFTWARE
CSN-L-4102/01/201210044843Dodge: see document search button for owner letter. the oxygen sensor heater sense circuit may fail, internally, on powertrain control module (pcm), due to software error in power down strategy. *pe08/01/2012
ELECTRICAL SYSTEM - WIRING
CSN-M0710/01/201210048019Dodge: see document search button for owner letter. in some trucks, during assembly, the underhood lamp and glove box lamp were not installed. model 2011 ram sport. *pe12/11/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
06/25/2011160
 Right knee bumps the large key turning it, and shutting off the engine, making it hard to control. this has happened several times usually while cornering or slowing for a corner.
01/02/20117
 There were no special events before problem showed up, other than the engine must atain normal operating temperature. the problem is when traveling , uphill-downhill- or on level, if you are above 45mph and you stop applying gas pedal to coast. the vehicle will coast until you reach approximately 40mph at which time the transmission will downshift into 3rd gear. this causes an abrupt slowing without alerting vehicle behind you. this could in effect cause a rear collision because the brake lights are not activated, and the gearing is low in rear axle which causes the vehicle to slow at a faster rate than normal. the problem seems to be there all the time, one time it did not appear when i applied brakes. this could have been a one time occurance as it hasn't happened again. i have contacted local dealer, from whom i purchased the vehicle, 3 times. first time they hooked computer to vehicle and said everything was normal. second time hooked computer to vehicle drove it and took more readings. third time they were to take more readings and transmit to chrysler, also at that time they were to work on transmission. problem not fixed, when i returned home that evening i received a phone call from dealer stating that chrysler was to give them a computer flash or program that may fix the problem, and it could take 3 to 6 months to obtain. during the second visit i was told that chrysler had at least 3 other vehicles with same problem but they did not know what the cause is and therefore they did not know how to repair. i was not notified in writing by dealer or chrysler corp. no parts were replaced that i am aware of. i also drove another truck same equipment it did not exhibit the problem. i am not certain if this is a ploy to skirt the lemon law or not. at any rate the problem needs attention sooner than later, also this is causing higher fuel consumption because of having to feed gas when the vehicle should be coasting!