Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | ||||||||||||||||
| 13V038000 | Chrysler Group LLC | from 12/01/2009 to 10/20/2011 | V (Vehicle) | 278222 | ODI | Chrysler Group LLC | 02/06/2013 | 02/06/2013 | ||||||||
| Defect Summary | Chrysler is recalling certain model year 2009-2012 ram 1500 trucks manufactured from february 27, 2008, through june 30, 2009, and from december 1, 2009, through october 20, 2011; model year 2009-2011 dodge dakota trucks manufactured from february 27, 2007, through june 30, 2009, and from december 1, 2009, through september 30, 2011; model year 2009 chrysler aspen trucks manufactured from january 3, 2008, through december 18, 2008; and model year 2009 dodge durango trucks manufactured from january 3, 2008, through december 18, 2008. the rear axle pinion nut may loosen due to an undersized pinion spline that can allow relative motion between the nut and companion flange. | |||||||||||||||
| Consequence Summary | If the rear axle pinion nut loosens, the axle can lock up and cause a loss of vehicle control and/or a vehicle crash with little warning. | |||||||||||||||
| Corrective Summary | Chrysler will notify owners, and dealers will install a pinion nut retainer, free of charge. the recall is expected to begin during march 2013. owners may contact chrysler at 1-800-247-9753. | |||||||||||||||
| Notes | This campaign is an expansion of a recall campaign 12v-474.chrysler's recall campaign number is n08.owners may also contact the national highway traffic safety administration vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| CSN-L-41 | 02/01/2012 | 10044843 | Dodge: see document search button for owner letter. the oxygen sensor heater sense circuit may fail, internally, on powertrain control module (pcm), due to software error in power down strategy. *pe | 08/01/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 05/15/2012 | 4000 | ||
| Tl* the contact owns a 2011 dodge ram 1500. while driving approximately 30 mph, the contact noticed a grinding noise and a vibration coming from the accelerator pedal. additionally when the vehicle was in reverse, the contact noticed a grinding and squeaking sound coming from the rear end of the vehicle. the vehicle was taken to the dealer for diagnostic testing. the technician stated that the vehicle was designed to act in that manner and advised that they were unable to diagnose a failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 4,000. kmj | |||
| 05/30/2011 | 23 | 1 | |
| The following dealer sold me a new vehicle with unresolved safety recall k36, in violation of 49 usc 30120(i): tucson dodge, 4220 east 22nd st, tucson, az 85711 how is this law enforced, and how does it help me, the consumer? *tr | |||
| 05/30/2011 | 23 | ||
| The following dealer sold me a new vehicle with unresolved safety recall k36, in violation of 49 usc 30120(i): tucson dodge, 4220 east 22nd st, tucson, az 85711 how is this law enforced, and how does it help me, the consumer? | |||
| 03/01/2012 | 2 | ||
| 2011 dodge ram 1500 . consumer states dealer refused repairs under warranty *tgw the consumer stated the vehicle would not shift out of park, upon start up. also, the vehicle rolled while the truck was in park and the vehicle accelerated up to 100 mph. the consumer had to put the gear in neutral in order to stop the vehicle. the consumer stated the vehicle was still running, even though he turned the ignition off. *jb | |||
| 12/17/2011 | 2319 | ||
| While driving at 45mph, the truck suddnely and violently downshifted and skidded to a nearly immediate stop with no need to depress the brakes. luckily there were no vehicles behind me as it surely would have resulted in an accident. immediatley, a strong foul smell and smoke was noticed coming from under the hood. after putting the car in park and lifting the hood, the smoke dissipated immediately, but i found later that putting the truck into reverse or drive had absolutely no affect. even placing the truck into neutral would not allow the truck to roll. the truck required a flatbed tow to the dealership as the rear wheels would not easilly roll forward, and would not roll in reverse. the tow driver needed to place the rear wheels on skids and slide the truck off the flatbed. the dealership found they needed to forcibly manipulate the transfer case to get the truck into neutral as it was seized. they have found that the c2 and underdrive clutches are both completely destroyed, and there are significant amounts of metal shavings in the transmission oil and pan. they said they have never seen such a completely destroyed clutch on any low milage vehicle. the transmission system was sealed, and pressure tested as expected. they are currently investigating for root cause and to bound the extent of the damage. the truck is supposed to have safety features of both a limp mode for the transmission, as well as a further safety feature to go into neutral in such catastrophic failure, both safety mechanisms failed in addition to the transmission. multiple transmission systems failing in such a way, and yet it is likely (already positioning without root cause) that chrysler will want to rebuild the transmission rather than replace it as they should. i'm not confident that this transmission can be repaired such that it will not fail again in short order. dangerous | |||
| 05/03/2011 | |||
| The problem is... the rear axle pinion bearing on your truck (vin: xxxxxxxxxxxxxxxxx) may not receive adequate lubrication under certain driving conditions. this lack of lubrication condition could cause the pinion bearing to seize and cause a loss of vehicle control and/or a crash without warning. dodge only allows the dealer to do 2 of these recalls a month. so my dodge truck can not be fixed for over 3 months. i am at risk of my truck seizing up and loosing controll. dodge needs to allow the dealers to do more then 2 a month. or exept all liability for any damage or injuries. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 11/10/2010 | 2000 | ||
| There is a shutter or vibration in the transmission while driving at approximately 1500 rpm. it feels like a miss in the ignition system, or as if th etransmission is shifting back and forth between gears, it may be related to the eco boost stystem on hte hemi engines. it has been to the dealership 3 times for the problem. the first two times i was told the mechanic was able to reproduce the condition but there is no fix for it at this time. the truck was brought to the dealership for the 3rd time last week, approx 8/5/2011 and an update was installed to the transmission changing the shift points. the condition improved slightly, but the vibration and shuttering is still present. i was told it was a condition that i would have to live with and all the new hemi engines have that. the vehicle is a 2011 ram 1500 crew cab 4x4 big horn short bed with the hemi engine. | |||
| 01/02/2011 | 7 | ||
| There were no special events before problem showed up, other than the engine must atain normal operating temperature. the problem is when traveling , uphill-downhill- or on level, if you are above 45mph and you stop applying gas pedal to coast. the vehicle will coast until you reach approximately 40mph at which time the transmission will downshift into 3rd gear. this causes an abrupt slowing without alerting vehicle behind you. this could in effect cause a rear collision because the brake lights are not activated, and the gearing is low in rear axle which causes the vehicle to slow at a faster rate than normal. the problem seems to be there all the time, one time it did not appear when i applied brakes. this could have been a one time occurance as it hasn't happened again. i have contacted local dealer, from whom i purchased the vehicle, 3 times. first time they hooked computer to vehicle and said everything was normal. second time hooked computer to vehicle drove it and took more readings. third time they were to take more readings and transmit to chrysler, also at that time they were to work on transmission. problem not fixed, when i returned home that evening i received a phone call from dealer stating that chrysler was to give them a computer flash or program that may fix the problem, and it could take 3 to 6 months to obtain. during the second visit i was told that chrysler had at least 3 other vehicles with same problem but they did not know what the cause is and therefore they did not know how to repair. i was not notified in writing by dealer or chrysler corp. no parts were replaced that i am aware of. i also drove another truck same equipment it did not exhibit the problem. i am not certain if this is a ploy to skirt the lemon law or not. at any rate the problem needs attention sooner than later, also this is causing higher fuel consumption because of having to feed gas when the vehicle should be coasting! | |||
| POWER TRAIN - DRIVELINE | |||
| 05/05/2011 | 6500 | ||
| The problem is... the rear axle pinion bearing on your truck (vin: xxxxxxxxxxxxxxxxx) may not receive adequate lubrication under certain driving conditions. this lack of lubrication condition could cause the pinion bearing to seize and cause a loss of vehicle control and/or a crash without warning. i have contacted three different servicing dealers, and have been told three different stories. the one common factor they have is that parts are not available, and backorders weren't being processed. i feel like i'm getting the run-around... the manufacturer left me a message, after my numerous compliants, stating that parts were being expedited for me, but they are not returning my phone calls now. they don't seem to be concerned over this safety recall since i can't get my truck fixed. my truck's axle has not failed as of yet. i can't seem to get the recall done though to prevent a failure. if dodge is going to drag this out, they need to cover the cost of rental vehicles for affected customers until they can get the recall done. i'm concerned for the safety of my family while in this truck. | |||