Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - REAR - AXLE - SPINDLE | ||||||||||||||||
| 10V656000 | CHRYSLER GROUP LLC | from 09/01/2009 to 12/31/2010 | V (Vehicle) | 60382 | 04/04/2011 | MFR | CHRYSLER GROUP LLC | 12/24/2010 | 12/29/2010 | |||||||
| Defect Summary | Chrysler is recalling certain model year 2011 ram 1500 trucks manufactured from september 2009 through december 2010. some vehicles may have experience a noise (growl, grind) coming from the rear axle bearing which could eventually seize. | |||||||||||||||
| Consequence Summary | A failure of the bearing could cause the vehicle to stall increasing the risk of a crash. | |||||||||||||||
| Corrective Summary | Chrysler will notify owners and will install an oil port insert into the rear axle free of charge. the safety recall began on march 4, 2011. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/15/2012 | 4000 | ||
| Tl- the contact owns a 2011 dodge ram 1500. while driving approximately 30 mph, the contact noticed a grinding noise and a vibration coming from the accelerator pedal. additionally when the vehicle was in reverse, the contact noticed a grinding and squeaking sound coming from the rear end of the vehicle. the vehicle was taken to the dealer for diagnostic testing. the technician stated that the vehicle was designed to act in that manner and advised that they were unable to diagnose a failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 4,000. kmj | |||
| 05/15/2012 | 4000 | ||
| Tl- the contact owns a 2011 dodge ram 1500. while driving approximately 30 mph the contact noticed a grinding noise and vibration coming from the accelerator pedal. additionally when the vehicle was in reverse the contact noticed a grinding and squeaking sound coming from the rear end of the vehicle. the vehicle was taken to the dealer for diagnostic testing. the technician stated the vehicle was designed that way and was unable to diagnose a failure. the vehicle was not repaired. the vin was not available. the approximate failure mileage was 4,000. da | |||
| 05/11/2011 | 7225 | ||
| Tl- the contact owns a 2011 dodge ram 1500. the contact took the vehicle to the dealer in response to nhtsa recall campaign id number: 10v656000 (suspension: rear: axle: spindle) and was told that the manufacturer is only allowing the dealers to order one part every 14 days. the contact spoke with the manufacturer and they confirmed they are only sending out two parts per month. the contact is concerned because the bearing could cause the vehicle to stall increasing the risk of a crash. the current mileage of the vehicle is 7,225.rl | |||
| 04/30/2011 | 5618 | ||
| Tl- the contact owns a 2011 dodge ram 1500. the contact stated they received nhtsa recall campaign id number: 10v656000 (suspension: rear: axle: spindle) and was told by the dealer it would take 7-8 months before the repair could be done because the parts were on back order. the contact then spoke to the manufacturer and was told do to the number of vehicles in production, they would only be able to send out a certain number of parts to dealerships per month. the failure mileage and current mileages were 10v656000.rl | |||
| SUSPENSION - REAR | |||
| 11/01/2010 | 3000 | ||
| Tl-the contact owns 2011 dodge ram 1500. the contact stated he received two manufacturer recall notice and nhtsa campaign id number: 10v656000 component: suspension: rear: axle: spindle over six months and the parts are not available for the repair. the contact feels the repair has exceeded a reasonable amount of time. the failure mileage was 3,000 and the current mileage was 13000. li | |||
| 04/07/2011 | 8168 | ||
| Tl. the contact owns a 2011 dodge ram 1500. the contact received a nhtsa campaign i.d. number 10v656000 (suspension:rear:axle:spindle) the contact called the dealer to set up a appointment. the contact stated the dealer has not repaired the vehicle under the recall due to part availability. the contact stated it's been two months and the dealer has not received any parts. the contact called the manufacturer regarding the recall and they stated to the contact to check with the dealer. the contact stated the length on getting the vehicle repaired under the recall is unacceptable. the contact stated the vehicle could result in a crash due to the rear axle. the failure mileage was 8,168. jo | |||
| 06/20/2011 | 3100 | ||
| Tl-the contact owns a 2011 dodge ram 1500. the contact stated that after receiving a recall in regards to nhtsa campaign id number 10v656000(suspension:rear:axle:spindle). after calling and scheduling an appointment they advised her that the parts are still on back order. the manufacturer was contacted and advised her that they would check on the distribution to her dealer. the failure and current mileages were approximately 3,100. tb | |||
| 04/07/2011 | 8168 | ||
| Tl. the contact owns a 2011 dodge ram 1500. the contact received a nhtsa campaign i.d. number 10v656000 (suspension:rear:axle:spindle) the contact called the dealer to set up a appointment. the contact stated the dealer has not repaired the vehicle under the recall due to part availability. the contact stated it's been two months and the dealer has not received any parts. the contact called the manufacturer regarding the recall and they stated to the contact to check with the dealer. the contact stated the length on getting the vehicle repaired under the recall is unacceptable. the contact stated the vehicle could result in a crash due to the rear axle. the failure mileage was 8,168. jo | |||
| 06/20/2011 | 3100 | ||
| Tl-the contact owns a 2011 dodge ram 1500. the contact stated that after receiving a recall in regards to nhtsa campaign id number 10v656000(suspension:rear:axle:spindle). after calling and scheduling an appointment they advised her that the parts are still on back order. the manufacturer was contacted and advised her that they would check on the distribution to her dealer. the failure and current mileages were approximately 3,100. tb | |||
| 04/07/2011 | 8168 | ||
| Tl. the contact owns a 2011 dodge ram 1500. the contact received a nhtsa campaign i.d. number 10v656000 (suspension:rear:axle:spindle) the contact called the dealer to set up a appointment. the contact stated the dealer has not repaired the vehicle under the recall due to part availability. the contact stated it's been two months and the dealer has not received any parts. the contact called the manufacturer regarding the recall and they stated to the contact to check with the dealer. the contact stated the length on getting the vehicle repaired under the recall is unacceptable. the contact stated the vehicle could result in a crash due to the rear axle. the failure mileage was 8,168. jo | |||
| 06/20/2011 | 3100 | ||
| Tl-the contact owns a 2011 dodge ram 1500. the contact stated that after receiving a recall in regards to nhtsa campaign id number 10v656000(suspension:rear:axle:spindle). after calling and scheduling an appointment they advised her that the parts are still on back order. the manufacturer was contacted and advised her that they would check on the distribution to her dealer. the failure and current mileages were approximately 3,100. tb | |||
| 04/29/2011 | 3100 | ||
| Tl. the contact owns a 2011 dodge ram 1500. the contact stated after receiving a nhtsa recall 10v656000 (suspension:rear:axle:spindle) the contact called the dealer to set up a appointment. the dealer order the part but the dealer stated they're only repairing one vehicle per week. the dealer stated the vehicle may not be repaired until september the contact stated manufacturer is not repair the vehicle in a timely manner. the contact stated if the vehicle is not repaired by the dealer the vehicle could cause a crash. the failure mileage was 3,100. jo | |||
| 05/18/2011 | 13900 | ||
| Tl*the contact owns a 2011 dodge ram 1500. the contact stated that he received nhtsa recall campaign id number 10v656000(suspension:rear:axle:spindle). the dealer was notified approximately a week ago and advised him that the manufacturer only allowed one part to be issued every seven days. the contact was concerned with the severity of the recall if anything were to happen while he was driving. the failure and current mileage was approximately 13,900. | |||
| 05/12/2011 | 2200 | ||
| Tl* the contact owns a 2011 dodge ram 1500. the contact stated that he received a recall in regards to nhtsa campaign id number 10v656000 (suspension:rear:axle:spindle). after calling the dealer and trying to schedule an appointment, they advised him that he would have to wait months to have repairs performed due to parts only being distributed once every week. the manufacturer was not contacted. the failure and current mileages were approximately 2,200. | |||
| 05/14/2011 | 6400 | ||
| Tl- the contact owns a 2001 dodge ram 1500. the contact received nhtsa recall campaign id number: 10v656000 (suspension: rear: axle: spindle). the contact took the vehicle to the dealer and was told the manufacturer is only allowing them to order one part every 14 days and it will be 3 months before the vehicle could be repaired. the contact is concerned because the recall states that the failure could cause a loss of vehicle control. the failure mileage and current mileages were 6,400.rl | |||
| 05/15/2011 | 7200 | ||
| Tl- the contact owns a 2011 dodge ram 1500. the contact stated the dealer informed them the manufacturer is only allowing dealers to order one part per week for nhtsa recall campaign id number: 10v656000(suspension:rear:ax | |||
| 05/12/2011 | 2200 | ||
| Tl* the contact owns a 2011 dodge ram 1500. the contact stated that he received a recall in regards to nhtsa campaign id number 10v656000 (suspension:rear:axle:spindle). after calling the dealer and trying to schedule an appointment, they advised him that he would have to wait months to have repairs performed due to parts only being distributed once every week. the manufacturer was not contacted. the failure and current mileages were approximately 2,200. | |||
| 05/12/2011 | 2200 | ||
| Tl-the contact owns a 2011 dodge ram 1500. the contact stated that he recieved a recall in regards to nhtsa campaign id number 10v656000(suspension:rear:axle:spindle). after calling the dealer and trying to schedule and appointment they advised him that he would have to wait months, due to parts only being distributed one every week. the manufacturer has not been contacted. the failure and current mileages were approximately 2,200. tb | |||
| 05/07/2011 | 1500 | ||
| Tl*the contact owns a 2011 dodge ram 1500. the contact stated he received a recall notice in reference to nhtsa campaign id number 10v656000 (suspension:rear:axle:spindle). an authorized dealer was notified and they informed that the parts would become available once a month. the manufacturer was not made aware of the situation. the failure and current mileages were 1,500. the vin was unavailable. | |||
| 05/12/2011 | 2200 | ||
| Tl-the contact owns a 2011 dodge ram 1500. the contact stated that he recieved a recall in regards to nhtsa campaign id number 10v656000(suspension:rear:axle:spindle). after calling the dealer and trying to schedule and appointment they advised him that he would have to wait months, due to parts only being distributed one every week. the manufacturer has not been contacted. the failure and current mileages were approximately 2,200. tb | |||
| 05/07/2011 | 1500 | ||
| Tl-the contact owns a 2011 dodge ram 1500. the contact stated that after receiving a recall notice in regards to nhtsa campaign id number 10v656000(suspension:rear:axle:spindle). the dealer was contacted to schedule an appointment and they advised him that the parts are coming in once a month and that he wouldn't get seen until 10 months later. the manufacturer was not contacted. the failure and current mileages were approximately 1500. the vin was unavailable. tb | |||
| SUSPENSION - REAR - AXLE - SPINDLE | |||
| 05/14/2011 | 6400 | ||
| Tl*the contact owns a 2001 dodge ram 1500. the contact received nhtsa recall campaign id number: 10v656000, suspension rear: axle: spindle. the contact took the vehicle to the dealer and was told the manufacturer would only allow them to order one part every fourteen days and it would be three months before the vehicle could be repaired. the contact was concerned since the recall stated that the failure could cause a loss of control. the failure mileage and current mileages were 6,400. | |||
| 05/15/2011 | 7200 | ||
| Tl*the contact owns a 2011 dodge ram 1500. the contact stated the dealer informed them that the manufacturer only allowed dealers to order one part per week for nhtsa recall campaign id number: 10v656000(suspension:rear:axle:spindle.) the recall was issued december 24, 2010 and was schedule to begin in february 2011. the contact was unable to have the vehicle repaired until july because the consequence listed in the recall stated the vehicle could loose control and cause a crash. the failure mileage and current mileages were 7,200. | |||
| 05/14/2011 | 6400 | ||
| Tl*the contact owns a 2001 dodge ram 1500. the contact received nhtsa recall campaign id number: 10v656000, suspension rear: axle: spindle. the contact took the vehicle to the dealer and was told the manufacturer would only allow them to order one part every fourteen days and it would be three months before the vehicle could be repaired. the contact was concerned since the recall stated that the failure could cause a loss of control. the failure mileage and current mileages were 6,400. | |||
| 05/15/2011 | 7200 | ||
| Tl*the contact owns a 2011 dodge ram 1500. the contact stated the dealer informed them that the manufacturer only allowed dealers to order one part per week for nhtsa recall campaign id number: 10v656000(suspension:rear:axle:spindle.) the recall was issued december 24, 2010 and was schedule to begin in february 2011. the contact was unable to have the vehicle repaired until july because the consequence listed in the recall stated the vehicle could loose control and cause a crash. the failure mileage and current mileages were 7,200. | |||
| 05/14/2011 | 6400 | ||
| Tl*the contact owns a 2001 dodge ram 1500. the contact received nhtsa recall campaign id number: 10v656000, suspension rear: axle: spindle. the contact took the vehicle to the dealer and was told the manufacturer would only allow them to order one part every fourteen days and it would be three months before the vehicle could be repaired. the contact was concerned since the recall stated that the failure could cause a loss of control. the failure mileage and current mileages were 6,400. | |||
| 05/15/2011 | 7200 | ||
| Tl*the contact owns a 2011 dodge ram 1500. the contact stated the dealer informed them that the manufacturer only allowed dealers to order one part per week for nhtsa recall campaign id number: 10v656000(suspension:rear:axle:spindle.) the recall was issued december 24, 2010 and was schedule to begin in february 2011. the contact was unable to have the vehicle repaired until july because the consequence listed in the recall stated the vehicle could loose control and cause a crash. the failure mileage and current mileages were 7,200. | |||
| 05/11/2011 | 7225 | ||
| Tl* the contact owns a 2011 dodge ram 1500. the contact took the vehicle to the dealer in response to nhtsa recall campaign id number: 10v656000 (suspension: rear: axle: spindle) and was told that the manufacturer was only allowing the dealers to order one part every 14 days. the contact spoke with the manufacturer and they confirmed they are only sending out two parts per month. the contact was concerned because the bearing could cause the vehicle to stall increasing the risk of a crash. the vehicle had yet to be repaired. the failure mileage was 7,225. | |||
| 04/30/2011 | 5618 | ||
| Tl*the contact owns a 2011 dodge ram 1500. the contact stated they received nhtsa recall campaign id number: 10v656000 (suspension: rear: axle: spindle) and was told by the dealer it would take 7-8 months before the repair could be done because the parts were on back order. the contact spoke to the manufacturer and was told due to the number of vehicles in production, they would only be able to send out a certain number of parts to dealerships per month. the failure and current mileage was 5,618. | |||