Consumer Complaints


Fail datemilesoccurencesPurchase date
UNKNOWN OR OTHER
06/25/2011160
 Right knee bumps the large key turning it, and shutting off the engine, making it hard to control. this has happened several times usually while cornering or slowing for a corner.
10/06/2011268
 Paint peeling on 2011
12/04/20118500
 My ram 1500 inexplicably caught fire and burned to the ground after sitting outside for approximately 12 hours. the vehicle was locked, as were the bed cover, the tailgate, and the ram boxes. there was nothing in the bed or ramboxes. we were alerted to the fire at around 6 am by 1) an explosion and 2) neighbor alert. when we went outside the truck's bed was engulfed in fire, and the fire looked to be from underneath and coming up around the bed. the explosion was either the spare tire or the gas tank. within 10 minutes the entire truck was engulfed, and competely burned/melted, etc., within 25 or so minutes when the fire dept. finally arrived to put it out. the fire marshal declared that the cause could not be determined, as did the insurance company's lab after they examined the vehicle due to the extensive damage. we live in a gated, video monitored small community and review of the tapes showed no strange activity. there is no history of criminal activity in this area, and certainly no arson. the ground surrounding the truck was wet (it was parked on a concrete parking space) as the sprinklers had recently run (grass, shrubs). really not sure if there is an issue with the ram, but given that arson also seems very unlikely i thought we should document this in case there are other events
03/18/20118
 From initial purhase, vehicle has had a bad vibration & shimmy. mainly felt between 35 mph and up. severity increases with interstate speeds. tires and wheels have been ruled out as the concern. truck has been to dealership 5 times for this concern but once the tires and wheels were ruled out dealership refuses to do any further investigation. the district manager states that nothing else can be done and the concern is normal characteristic of truck. it is my understanding that this is a major concern for a large majority of 09-up ram owners and needs to be addressed further. the vibration and shimmy are severe enough to make my wife and i nauseated after driving down the interstate for 5 minutes.
08/05/20112000
 While driving vehicle with only the rear windows down, iether one or both the vehicle will shake, vibrate and the noise level inside the vehicle will rise to a level making conversation impossible. at higher speed the vibration and shaking become more problematic. dodge dealer showed me page in owners manual saying if this is a problem, just put down more windows, even if you dont want the other windows down, put down more windows. design defect ?
03/18/20118
 From initial purhase, vehicle has had a bad vibration & shimmy. mainly felt between 35 mph and up. severity increases with interstate speeds. tires and wheels have been ruled out as the concern. truck has been to dealership 5 times for this concern but once the tires and wheels were ruled out dealership refuses to do any further investigation. the district manager states that nothing else can be done and the concern is normal characteristic of truck. it is my understanding that this is a major concern for a large majority of 09-up ram owners and needs to be addressed further. the vibration and shimmy are severe enough to make my wife and i nauseated after driving down the interstate for 5 minutes.
08/05/20112000
 While driving vehicle with only the rear windows down, iether one or both the vehicle will shake, vibrate and the noise level inside the vehicle will rise to a level making conversation impossible. at higher speed the vibration and shaking become more problematic. dodge dealer showed me page in owners manual saying if this is a problem, just put down more windows, even if you dont want the other windows down, put down more windows. design defect ?
03/18/20118
 From initial purhase, vehicle has had a bad vibration & shimmy. mainly felt between 35 mph and up. severity increases with interstate speeds. tires and wheels have been ruled out as the concern. truck has been to dealership 5 times for this concern but once the tires and wheels were ruled out dealership refuses to do any further investigation. the district manager states that nothing else can be done and the concern is normal characteristic of truck. it is my understanding that this is a major concern for a large majority of 09-up ram owners and needs to be addressed further. the vibration and shimmy are severe enough to make my wife and i nauseated after driving down the interstate for 5 minutes.
08/05/20112000
 While driving vehicle with only the rear windows down, iether one or both the vehicle will shake, vibrate and the noise level inside the vehicle will rise to a level making conversation impossible. at higher speed the vibration and shaking become more problematic. dodge dealer showed me page in owners manual saying if this is a problem, just put down more windows, even if you dont want the other windows down, put down more windows. design defect ?