Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 12/07/2011 | 5 | ||
| Tl- the contact owns a 2012 dodge ram 1500. the contact stated that the vehicle would loos power without warning. the contact took the vehicle to the dealer and was told that the vehicle did not exhibit a failure but the abnormal deceleration was a safety feature of the vehicle. the dealer also stated that if the vehicle was being driven and the contact either applied the brakes, lightly touched or came anywhere near the brakes then the vehicle will automatically decrease in speed. this safety feature was not relayed to the contact prior to purchasing the vehicle and there were no instructions for the proper use of the safety feature. the failure mileage was 5 and the current mileage was 75. the vin was not available. kmj | |||
| 12/07/2011 | |||
| Tl- the contact owns a 2012 dodge ram 1500. the contact stated the vehicle looses power without warning. the current vehicle is the second of the same year and model the contact had owned. the contact took the second vehicle back to the dealer once again, because of the failure and was told that the vehicle slowing down is a safety feature placed on the vehicle by chrysler to prevent the vehicle from accelerating suddenly. the dealer stated that if the vehicle is being driven and the contacts foot hits the brake pedal or comes near the brake pedal in a certain way the vehicle will automatically decrease in speed. this safety feature was not relayed to the contact prior to purchase and there is no instructions guide proper use of the feature. the failure mileage 5 and the current mileage was 75.rl | |||