Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SUSPENSION - FRONT | ||||||||||||||||
| 94V097000 | CHRYSLER CORPORATION | from 10/01/1993 to 12/01/1993 | V (Vehicle) | 400 | 07/27/1994 | MFR | CHRYSLER GROUP LLC | 05/20/1994 | 06/20/1994 | |||||||
| Defect Summary | The front suspension track bar has inadequate fatigue strength. | |||||||||||||||
| Consequence Summary | Failure of the track bar can result in front axle vibration and loss of steering control. | |||||||||||||||
| Corrective Summary | Dealers will replace the front suspension track bar. | |||||||||||||||
| Notes | System: suspension; independent front.vehicle description; light duty vans; 3500 series 4-wheel drive models only (10,500 and 11,000 gross vehicle weight). note: if your vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided within a reasonable time and free of charge or the remedy does not correct the defect or noncompliance, please contact chrysler service center at 1-800-853-1403. also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
| 93V173000 | CHRYSLER CORPORATION | from 07/01/1993 to 09/01/1993 | V (Vehicle) | 3900 | 11/01/1993 | MFR | CHRYSLER GROUP LLC | 10/22/1993 | 11/01/1993 | |||||||
| Defect Summary | Front suspension track bar attachment to the axle may not be adequately tightened. | |||||||||||||||
| Consequence Summary | Loss of the track bar attachment can cause axlevibration and directional control difficulty which could result in loss ofvehicle control and an accident. | |||||||||||||||
| Corrective Summary | Tighten front suspension track bar axle attachment to the specified torque. | |||||||||||||||
| Notes | System: suspension; independent front.vehicle description: light duty pickup trucks equipped with four wheel drive. | |||||||||||||||
| 94V202000 | CHRYSLER CORPORATION | from 10/01/1993 to 06/01/1994 | V (Vehicle) | 1500 | 11/30/1994 | MFR | CHRYSLER GROUP LLC | 10/18/1994 | 11/01/1994 | |||||||
| Defect Summary | The front suspension track bar bracket attachment has inadequate fatigue strength and can fail, causing front axle vibration. | |||||||||||||||
| Consequence Summary | This can result in loss of steering control and an accident. | |||||||||||||||
| Corrective Summary | A front suspension track bar bracket reinforcement strut will be installed. | |||||||||||||||
| Notes | System: suspension; independent front.vehicle description: cab and chassis trucks, 3500 series 4wd models only 11,000 lbs. gross vehicle weight.note: if the vehicle is presented to an authorized dealer on an agreed upon service date and the remedy is not provided free of charge within a reasonable time or the remedy does not correct the defect, please contact chrysler at 1-800-853-1403. also, contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
| SUSPENSION - FRONT - SHOCK ABSORBER | ||||||||||||||||
| 99V214000 | DAIMLERCHRYSLER CORPORATION | from 07/01/1993 to 06/30/1995 | V (Vehicle) | 49066 | 03/20/2000 | ODI | CHRYSLER GROUP LLC | 08/09/1999 | 08/17/1999 | |||||||
| Defect Summary | Vehicle description: light duty pickup trucks. (2500 and 3500 series 4x4 regular cab pickup produced before march 21, 1995; 2500 and 3500 series 4x4 club cab pickup produced before june 8, 1995; and 3500 series 4x2/4x4 chassis cab trucks produced before june 21, 1995). the front suspension spring/shock towers can crack and eventually separate from the vehicle frame. the shock tower could damage the rear wheel brake lines resulting in loss of rear brake system pressure. | |||||||||||||||
| Consequence Summary | This would create the potential for increased stopping distances. | |||||||||||||||
| Corrective Summary | Dealers will inspect the spring/shock tower and any vehicles exhibiting cracking will have the tower replaced. vehicles that are do not show any cracking will have a weld-on reinforcement added. | |||||||||||||||
| Notes | Owner notification began march 20, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 0200101 | 01/19/2001 | 618392 | Some customers may experience a situation in which the rear of the vehicle sits too high to attach their fifth wheel or goose neck trailer to the trailer hitch turnable. *jb | 04/12/2001 | |
| 020699A | 12/17/1999 | 020699 | 6089735 | This bulletin mentions that the front wheel bearing grease is evident on the bearing seal area. *tt | 02/24/2000 |
| 020397 | 05/09/1997 | 52962 | Rear of vehicle is to low. *yc | 11/13/1997 | |
| SUSPENSION - FRONT | |||||
| 020595 | 05/01/1995 | 39993 | Rattling/clunk type noise from front of vehicle. *tw | 11/01/1995 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| 020699 | 06/11/1999 | 608109 | On some vehicles the front wheel bearings may incorrectly be diagnosed as faulty due to the evidence of wheel bearing grease on the bearing seal areas. *tt | 11/03/1999 | |
| 020699 | 06/11/1999 | 606527 | Subject on the front wheel bearing grease is evident on the bearing seal area. *tt | 08/26/1999 | |
| SUSPENSION - REAR | |||||
| 020397A | 08/29/1997 | 02-03-97 | 6088754 | Subject regarding rear of vehicle sitting too low. *nlm | 01/06/2000 |
| CH030395 | 05/01/1995 | 03-01-94 | 43075 | Unknown | 11/01/1995 |
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||||
| 020400 | 03/17/2000 | 021399 | 610616 | Some customers may comment on a squeaking / clicking noise from rear leaf springs. *tt | 05/08/2000 |
| 021399 | 09/10/1999 | 020396 | 607905 | Experiencing squeaking noise from rear leaf springs. *tt | 10/15/1999 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 02/01/2002 | |||
| When driving over a pothole, the frontend shakes violently and it's difficult to control the vehicle. vehicle has not been inspected by a dealer.*jb | |||
| While driving and hitting a railroad track front wheels of vehicle will start jumping. left and right front wheels will jump to the left or right jerking steering wheel, causing consumer loss of vehicle. took to dealer, and had repairs done, but problem still exits. *ak | |||
| 02/01/2002 | |||
| While driving at any speed steering will start to shake, and vehicle will become very difficult to control. vehicle would have to slow down to stop the shaking. *ak | |||
| 02/01/2002 | 4 | 08/28/1998 | |
| Track bar on the front broke off while consumer was driving. as a result, vehicle was very difficult to control. *ak consumer states track bar separated from frame bracket. threaded portion broke at the radius. also the serpentine belt and water pump failed and were replaced. *yh | |||
| Consumer contacted danville chrysler dealer to perform recall 99v21400/ suspension repairs. dealer claimed they did not have any one qualified to perform recall repairs. consumer must travel to another dealer in an unsafe vehicle. *ak | |||
| Consumer contacted danville chrysler in danville to perform recall 99v214000/ suspension repairs. dealer claimed they had no one qualified to perform recall repairs. consumer must travel to another dealer. *ak | |||
| Vehicle shakes very bad, possible recall related, if it is recall did not solve the problem. | |||
| SUSPENSION - FRONT | |||
| When traveling over bumps at 45 mph vehicle would jump across lanes. please provide further information.*ak | |||
| Windshield wipers failed to work when switch was turned on. power window on the passenger's side was not working at all if button was pushed. vehicle would vibrate & rattle when going pass 50mph. been to dealer each time. *ak | |||
| 05/26/2000 | 1 | ||
| Vehicle was pulling, a front end alignment was done. *slc | |||
| 04/02/2000 | 4 | 06/01/1994 | |
| Front suspension hits a bump above 65 mph and starts a uncontrolled shaking that is self sustaning and will not stop until below 35 mph (this can be replicated). complete loss of stering occurs. there is a tsb for this problem. this is a very hazardous condition. | |||
| Recall 99v214000 concerning cracked front suspension spring/shock tower. after contacting dealer to schedule an appointment, consumer was informed that the welding machine was broken. *ak | |||
| Consumer contacted dealer in reference to recall 99v214000/ manufacturer's recall 835/ suspension. dealer corrected the recall work, but failed to replace the bolts within the brake line. please provide any further details. *ak | |||
| Recall # 99v214000 daimler/chrysler front suspension; dealer does not have equipment or mechanic to correct recall defect. *ak *ml | |||
| 06/01/1994 | |||
| Left front wheel bearing failed, causing the truck to swerve violently into other traffic. total cost of repairs was $800 due to overheating of the front suspension and brake components. *ak | |||
| 05/01/1999 | 1 | 09/01/1994 | |
| Had front alignment in january 1999 ,repalced track bar in febuary 1999 .in june of 1999 took to dealer to adjust steering box.was told steering box had to be replaced. steering box on national back order. had to much play in steering truck. truck is 4 years old . *ak | |||
| 1 | |||
| Front end suspension problems experienced. | |||
| Front suspension problem, causing hart to hold in the road, wearing on 3 set of tires and brake last about 4 months. | |||
| 03/01/1994 | |||
| Suspension failed. | |||
| When vehicle reaches speeds of 45 mph and over the wheels bounce, causing the driver to lose control of the vehicle . the dealer has been notified. *ak | |||
| 1 | |||
| Front end failed. | |||
| 07/07/1994 | |||
| The steering wheel does not allow driver to steer straight, tends to drift. contacted manufacturer dodge told consumer that if the factory rep. could not do anything for him, that he is on his own. there was a recall issued and owner did not receive a recall notice. *ak | |||
| 05/20/1995 | 1 | 05/20/1994 | |
| Severe shimmy in front suspension. | |||
| 08/08/1996 | 2 | ||
| While driving the vehicle it makes a clunking /rattling noise under the front end; also, when stopping there is slapping/movement of the steering column. *ak consumer states problem still exists.*jb | |||
| 04/01/1996 | 1 | 06/01/1994 | |
| Front end of vehicle shimmies violently. | |||
| 05/19/1996 | 9 | ||
| Front end pulling to the left. *sd | |||
| 02/14/1994 | |||
| At steady speeds driver comes to a stop vehicle begins to wobble, dlr has not determined the cause. *ak | |||
| 05/02/1994 | |||
| When driving the vehicle the front end shakes, wearing the tires offten and the vheicle pulls, consumer can not keep the vehicle in the correct lane. *ak | |||
| 05/11/1994 | 1 | ||
| Misalignment, causing vehicle to vibrate. *ak | |||
| 08/05/1995 | 1 | ||
| Vehicle rides very rough; when turn wheels to right or left, can hear noise, can feel in hands/arms when driving over uneven surface; entire replacement needed. | |||
| Auto pulls to the right when brakes are applied and could cause an accident if someone is driving close. tt | |||
| 10/28/1994 | 8 | ||
| Steering wheel locked up while attempting to make a right turn prior to recall due to suspension failure (93v-173), causing loss of control/accident. *skd | |||
| 02/17/1995 | |||
| Vehicle shimmies and leaks. if struck from the rear could result in vehicle fire. please describe and explain other problems in more detail. | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 05/15/1997 | 1 | ||
| Front lower ball joints failed, sealed units with no grease fittings. *slc | |||
| 05/21/2000 | 2 | 09/01/1994 | |
| While avoiding a accident, i locked up my brakes and the lower control arms failed and bent approximatley 60 degrees. causing the front wheels to rub the back of the fender wells. according to the service mgr. at berg chrysler additional damages occurred: bent shocks , stabilizer bar, and sheared off bolts on drive shaft. approximate costs $1700+. chrysler customer center took my complaint on may 22 giving me file no. 7194767. according to berg`s service mgr., the truck is out of warranty and claim is denied. i cannot get chrysler to return my phone calls. *ak | |||
| 12/30/1995 | 0 | ||
| Lower ball joints failed. | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 2 | 12/01/1993 | ||
| Upper ball joint failure,new oem ball joint would not fit-too small,replace entire a-frame | |||
| 09/08/1999 | |||
| Upper control arm had broken off the frame. this happened while driving 30mph in a school zone. had control of vehicle at the time. had no prior warning also, alignment was done prior to this. had contacted mfg & dealer. was informed problem had never happened before. *ak | |||
| 12/30/1995 | 0 | ||
| Upper ball joints failed. *dsh | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 07/10/1995 | 1 | ||
| Front shock absorber broke. *ak | |||
| SUSPENSION - FRONT - SPRINGS - AIR SUSPENSION - SPRINGS/BAGS | |||
| Dealer does not have the certified tool to repair this recall #99v214000/ manufacturer's recall 835. consumer has contacted several dealers in the area. *ak | |||
| SUSPENSION - FRONT - SPRINGS - COIL SPRINGS | |||
| 02/11/2000 | 1 | 06/01/1994 | |
| Front left coil spring tower broke. consumer had to have it welded. other tower may need to be replaced. *ak.et. | |||
| The backet on top of the coil spring broke off the frame . *ak | |||
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE | |||
| 1 | |||
| Front axle u-joints failed. | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 05/12/2001 | 4 | 06/10/1994 | |
| Vehicle needs a stabilizer bar, and chrysler refuses to put one on under extended warranty. *ak consumer states the part is called a track bar, and manufacturer has never updated the bar and it keeps going bad.*jb | |||
| 1 | |||
| Worn track bar and components caused vehicle to shake intermittently. nlm | |||
| 06/07/1995 | 1 | ||
| Front stabilzer bar clunks, rattles and interferes with steering ability. tt | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 10/02/1996 | |||
| Because the wheel bearing on the truck went out there was no breaking ability. *ak | |||
| SUSPENSION - REAR | |||
| 02/01/1994 | 1 | 02/01/1994 | |
| Track bars failed causing the vehicle to wonder.*ak consumer states if the throttle position switch fails there is no control of vehicle speed.*jb | |||
| Without warning sway bar linkage broke while driving 20 mph, causing part of the front end to fall, resulting in loss of vehicle control.*ak | |||
| 04/26/1995 | 6 | ||
| Rear axle seals failed, causing brake failure. *dsh | |||
| SUSPENSION - REAR - SHOCK ABSORBER | |||
| 1 | |||
| Rear springs and shocks failed. | |||
| 1 | |||
| Rear shocks failed. | |||
| SUSPENSION - REAR - SPRINGS | |||
| 1 | |||
| Rear springs and shocks failed. | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||
| 1 | |||
| Rear spring failed. | |||