Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 0200101 | 01/19/2001 | 618392 | Some customers may experience a situation in which the rear of the vehicle sits too high to attach their fifth wheel or goose neck trailer to the trailer hitch turnable. *jb | 04/12/2001 | |
| 020699A | 12/17/1999 | 020699 | 6089735 | This bulletin mentions that the front wheel bearing grease is evident on the bearing seal area. *tt | 02/24/2000 |
| 050499 | 05/28/1999 | 605871 | Under certain road conditions, most vehicles will move to the right or left uncontrolled by the driver. *tt | 07/30/1999 | |
| SUSPENSION - FRONT | |||||
| 020898 | 08/21/1998 | 602193 | A knocking noise may be heard in the front suspension when the steering wheel is rotated to the full left or right steering positions. *yc | 10/15/1998 | |
| SUSPENSION - FRONT - WHEEL BEARING | |||||
| 020699 | 06/11/1999 | 608109 | On some vehicles the front wheel bearings may incorrectly be diagnosed as faulty due to the evidence of wheel bearing grease on the bearing seal areas. *tt | 11/03/1999 | |
| 020699 | 06/11/1999 | 606527 | Subject on the front wheel bearing grease is evident on the bearing seal area. *tt | 08/26/1999 | |
| SUSPENSION - REAR | |||||
| 030200 | 03/03/2000 | 610618 | Subject pertains to 9.25 axle gear marking compound causing a milky-life appearance to the axle fluid. *tt | 05/08/2000 | |
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||||
| 020400 | 03/17/2000 | 021399 | 610616 | Some customers may comment on a squeaking / clicking noise from rear leaf springs. *tt | 05/08/2000 |
| 021399 | 09/10/1999 | 020396 | 607905 | Experiencing squeaking noise from rear leaf springs. *tt | 10/15/1999 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 11/15/2002 | 0 | ||
| Truck shook for no real reason replaced tracking bar than shock stabliser . it would shake and i would have to pull over and stop to make it go away .replaced tires front and it went away for 10,000 miles than intermittently would return it showed up one day on a road i traveled all the time pulled over stopped than started up again next day went over the same spot no shake very odd truck ill never own a dodge truck again sold truck for the bank pay off . took a loss on this truck told the gentleman who bought it of the problem hope he has better luck than i did with it . | |||
| 03/15/2003 | 55000 | 1 | |
| The track bar wore out prematurely. *jb | |||
| 05/15/2002 | 0 | ||
| Consumer's truck shakes all the time , and at above 50 mph truck vilbrates. has taken the truck to dealer 6 times, and they could not find the cause of problem.*ak | |||
| 08/18/1999 | 2 | 03/10/1999 | |
| While applying brakes at any speed and without warning vehicle will pull to left until release of brake pedal. *ak consumer states vehicle will pull to the left when braking and will drift to the right on freeway and brakes are squeaky when braking on stop, dealer replaced calipers, turned rotors and changed brakes, dealer found steering wheel off center, dealer has replaced upper and lower control arms, dealer has adjusted the front end and replaced the rims and tires, vehicle experiences lack of power and engine light has illuminated, vehicle idles high and is experiencing poor fuel economy, when driving on freeway it gets max of 14.5 mpg, smoke also comes out of the exhaust, left side electric mirror glass had fogged, left seat bottom loose, one missing bolt found, left seat trim bezel keeps miming loose won?t stay in seat for seat belt on seat back. dealer stated that the 2002 models do not have vibration problems due to the suspension being changed to independent. *yd | |||
| 08/18/1999 | 2 | 03/10/1999 | |
| Vehicle experienced pulling to the left, dealership was unable to remedy this problem, therefore offering consumer a brand new 1999 dodge ram. *slc | |||
| 07/01/2000 | |||
| When driving over 15 mph vehicle sways all over the road. vehicle is very difficult to handle, causing consumer to lose control. consumer has contacted manufacturer regarding the problem, manufacturer is planning to release a tsb regarding this problem. please provide further details. vehicle was converted to a road trek, but is on a dodge chassis. please provide further details.*ak | |||
| 02/01/2001 | 2 | ||
| Vehicle pulled from side to side. while pulling to one side, when applying brakes, vehicle pulled to other side. contacted dealer, and dealer did not know what caused it. *ak heads have cracked twice and dealer will not acknowledge problem. *slc | |||
| Vehicle will pull to right when stopping ,it will also pull harder to right when pulling trailor and brakes getting hot. dealer told consumer of an after market part that will fix defect. *ak | |||
| 03/31/1999 | 0 | ||
| Vehicle wanders into the left or right direction. consumer has notified dealership. but, problem still exists. *ak | |||
| 03/31/2000 | 4 | 04/01/1999 | |
| When braking under normal circumstances truck pulled to the left or right. the pulling was so severe that sometimes it pulled the steering wheel out of the driver's hand. truck has been serviced 4 times for this problem. dealer was not able to correct the problem. *ak to correct the problem dealer rotate the tire. *yh | |||
| 03/01/1999 | |||
| Problem: whole truck shakes or pulsates front to back while braking. dealer replaced front rotors and pads in april. problem still existed. dealer replaced rear drums in september. problem still exists and getting worse. dealership does not know how to fix problem and waiting for reply from chrysler's tech support. dealtership won't attempt to fix until then. *ak | |||
| 03/14/1999 | |||
| While driving vehicle it would drift. speed not a factor. would turn steering wheel a little & vehicle would jerk. steering wheel not controllable. been to dealership at least 3-4 times for problem. had it adjusted & had the gear box replaced. problem still exists. *ak | |||
| 07/28/1999 | |||
| While driving at highway speeds steering wheel jerks, causing the vehicle to sway. the dealer has inspected the vehicle. *ak | |||
| 02/01/1999 | |||
| I have had this truck into the dealer 6-7 time for this problem. it pulls to the right on all highways. very uncomfortable to drive for a long distance. they have tried numerous tsb but to no help. they say must be the roads, no way, i driven on interstate highways and local roads, doesn't make and difference. *ak | |||
| 12/01/1998 | |||
| When driving 55mph on freeway truck vibrates so badly you get a headache. two different dealer's service depts. say it is a problem with 99's and there is no fix. an outside expert got headache, and said truck is not driveable. apparently, 1 in 5 customers came back with this same complaint. the dealers just told them thats the way it is. do a test on concrete freeway on these trucks and you'll see for yourself. apparently, chrysler is not admitting there is a problem because they don't want a recall. the people who do come back and complain, the dealer send a guy to drive with the customer to convince them that it is normal and that's the way it is. i know all this because my husband is a mechanic (25 years) and he knows a couple of mechanics at chrysler. *ak | |||
| SUSPENSION - FRONT | |||
| 11/02/1999 | 1 | ||
| Consumer states that the front end of the vehicle will continuously break while the consumer is driving. please add further information.*jb | |||
| 08/18/1999 | 2 | 03/10/1999 | |
| While applying brakes at any speed and without warning vehicle will pull to left until release of brake pedal. *ak consumer states vehicle will pull to the left when braking and will drift to the right on freeway and brakes are squeaky when braking on stop, dealer replaced calipers, turned rotors and changed brakes, dealer found steering wheel off center, dealer has replaced upper and lower control arms, dealer has adjusted the front end and replaced the rims and tires, vehicle experiences lack of power and engine light has illuminated, vehicle idles high and is experiencing poor fuel economy, when driving on freeway it gets max of 14.5 mpg, smoke also comes out of the exhaust, left side electric mirror glass had fogged, left seat bottom loose, one missing bolt found, left seat trim bezel keeps miming loose won?t stay in seat for seat belt on seat back. dealer stated that the 2002 models do not have vibration problems due to the suspension being changed to independent. *yd | |||
| 11/03/2000 | 5 | ||
| Severe pulling to the right when brake were applied. vehicle been into dealer shop on five occasions, and unable to locate problem. provide any further information on this matter.*ak | |||
| 02/14/2000 | 1 | 09/01/1999 | |
| Very bad engineer flaws, design, hard to keep going straight, trans. vibrates/shakes truck,steering column feels loose,no help from hotline or dealer,engine spark knocks real bad under a load, rear brakes lock up constantly, chrysler is aware of problems can't fix and meet epa emission law. *ak | |||
| 02/22/2001 | |||
| Experiencing excessive effort while going up hills and a pinging noise when driving. *ak | |||
| This vehicle pulls to left, causing irregular wear on front tires. dealer has been contacted. *ak | |||
| 05/06/1999 | 3 | ||
| Vehicle has had continued problems with the front end suspension, out of alignment causing excessive wear of the tires. *mjs | |||
| 03/31/1999 | 1 | 03/31/1999 | |
| While driving at any speed vehicle wanders to the left or right. driver is constantly fighting with the steering wheel to keep the truck on the road. truck was taken to four or five dealerships, and dealers were not able to correct this problem. also, steering box was changed, a chime was put in the right front wheel, and some wheel aliginment was done. but none of this corrected the problem. *ak | |||
| Under normal braking vehicle pulled to the left. when braking there was vibration coming from the front end, causing poor steering control. consumer has contacted dealer, dealer noted that passenger's side right calipers were sticking, also, rear brake drums were replaced due to the brakes being out of round. consumer still having problems after visting the dealer on several occasions. an engineer from chrysler indicated the brakes were too powerful for vehicle's weight, causing the suspension to twist upon braking. please provide any further details. *ak | |||
| 01/14/1999 | 10 | 11/01/1998 | |
| Brakes when applying if you hit a bump they will release also pulls to the right feels like you have no brakes. steering pulls to the right vehicle sways all over the road unable to keep straight jerks to the left & right. | |||
| 08/13/1999 | |||
| Steering gear is very loose, causing vehicle to wander to left to right. dealer replaced steering gear and pitman arm, but defect kept occurring. the trac bar has also been replaced twice. independent mechanic told consumer that possibly the wrong gear was put into gear box. *ak *ml | |||
| While driving vehicle severly pulls to the right or the left. also, when applying the brakes. abs system locks up, causing extended stopping distance. please give any further details. *ak | |||
| 12/12/1998 | 12/04/1998 | ||
| While driving vehicle at 65 mph, consumer had to make a sudden / emergency stop. the brakes failed to grab. stopping distance was extended. took vehicle to dealer & the mechanic had the rear shoes/ rotors and pads replaced. the pads were glazed over. brakes had faded out at 35 mph. the vehicle would drift from left to right. had steering gear box replaced & wheels realigned. the computer systems failed to register correct gas mileage per gallon. brakes still do not function properly. *ak *yc | |||
| SUSPENSION - FRONT - CONTROL ARM | |||
| 08/16/2001 | 2 | 10/25/1999 | |
| Consumer states 2 times the wheel bearings and the upper control arm bushings had to be replaced. the steering knuckle also had to be replaced. *tt | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 11/02/2004 | 61189 | 1 | |
| When rotating the tires dealership informed the consumer about worn out front upper ball joints. the problem was repaired. *ak | |||
| SUSPENSION - FRONT - SHOCK ABSORBER | |||
| 03/01/2003 | 1 | ||
| The washers which hold the main shock support were severely corroded.*jb | |||
| SUSPENSION - FRONT - SPRINGS - TORSION BAR | |||
| 3 | 10/01/1999 | ||
| I leased this vehicle new , and for the last three years, every 10,000 miles approximately, i have had to take it into the dealer to have the tracker bar replaced, tie rod ends have also been replaced. the front end still shimmies terrible, and it is difficult to control at times. i also have had transmission trouble, and engine skipping constantly. i am very upset with the way i am treated at the dealer also. they were very nice to me when they wanted to sell the vehicle but every time i bring it in to them and ask why they can't fix it, they get huffy and try to put the blame on me. now i could see if the vehicle were old, but it has had problems since i got it! i waited along time to be able to afford a dodge pickup, and i am very disappointed, i should have gotten a chevy. i tried to talk to the dealership about lemon lawing it but they won't talk to me . | |||
| SUSPENSION - FRONT - STABILIZER BAR | |||
| 04/15/1999 | 1 | 03/15/1999 | |
| Stabilizer bar very weak for vehicle resulting in bending when riding over pot hole and ruts. mjs | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 08/16/2001 | 2 | 10/25/1999 | |
| Consumer states 2 times the wheel bearings and the upper control arm bushings had to be replaced. the steering knuckle also had to be replaced. *tt | |||
| SUSPENSION - REAR | |||
| 07/07/2002 | 1 | 08/10/1999 | |
| While diving at 70 mph and without warning rear dual left wheel broke off. brake system flew out, and vehicle had major damage. dealer has been notified, however, was unable to remedy the problem.*ak *jb | |||
| 11/15/2001 | |||
| While driving at 50mph their is a vibration in rear axle of vehicle.*ak | |||
| 100 | 07/01/1999 | ||
| At highway speeds, if the vehicle hits a small bump, it vibrates so violently it you almost drive off the road. | |||
| Axle broke without warning while driving at approximately 25-30 mph, causing vehicle to run into ditch and rollover. *ak | |||
| 1 | 03/16/1999 | ||
| Vehicle equipped with a trailor tow package, however does not contain a anti sway bar on the rear axle, causing vehicle to experience swaying problems, while traveling with trailor in windy conditions. *yc | |||