Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| TRAILER HITCHES | ||||||||||||||||
| 00V107000 | DAIMLERCHRYSLER CORPORATION | from 01/01/1998 to 09/30/1999 | V (Vehicle) | 357000 | 04/24/2000 | MFR | CHRYSLER GROUP LLC | 04/11/2000 | 04/28/2000 | |||||||
| Defect Summary | Vehicle description: pickup trucks equipped with optional trailer hitch. the trailer hitch side brackets were manufactured using material with insufficient strength. | |||||||||||||||
| Consequence Summary | Brackets built without proper material could fatigue and fracture in the area where the trailer hitch mounts to the frame. | |||||||||||||||
| Corrective Summary | Dealers will inspect the trailer hitches and replace any trailer hitch showing signs of fatigue cracking. if no evidence of cracking exists, the dealer will install two reinforcement brackets. | |||||||||||||||
| Notes | Owner notification began april 24, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact daimlerchrysler at 1-800-992-1997. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TRAILER HITCHES | |||
| 12/18/2003 | 1 | ||
| Dealership failed to install the reinforcement brackets as stated in the trailer hitch recall 00v107000, but told the consumer they did. upon inspection of the vehicle by the consumer he determined that nothing was installed, and took the vehicle back to the manufacturer, and brought the issue to their attention. then, dealership replaced the part, but gave no reason why the part wasn't replaced the first time as they had indicated.*ak | |||
| Dealer told consumer it would be at least two months before they could schedule a time to look at vehicle for recall 00v-107, dealer did not bother to inspect for crack while the consumer was there, the consumer lives 125 miles from the dealer. nlm | |||
| 05/01/2000 | |||
| Took car in for recall 00v10700 repairs concerning trailer hitches and attachments, and dealer refused to correct recall. *ak | |||
| 1 | 10/20/1999 | ||
| Consumer is not satisfied with recall (00v-107)*yh | |||
| 07/06/2000 | 1 | 02/01/1999 | |
| Recall 00v107000/trailer hitch bracket: dealer rfused to honor recall because consumer did not buy the vehicle from them. *ak | |||
| 05/18/2000 | 1 | ||
| Consumer took vehicle to dealer to have hitch recall 00v-107 performed, dealer indicated that before this could be done there would be a charge for the removal of the custom exhaust so the hitch could be fixed consumer reluctantly agreed but feels she should not have paid for the removal of the exhaust. nlm | |||
| 06/01/2000 | 0 | ||
| Consumer received a recall letter concerning trailer hitch and attachments. dealer refused to fix defect. *ak | |||
| 05/10/2000 | |||
| Dealer refused to honor manufacturer's recalls notice concerning a sliding camper being attached to the vehicle. seeking help from nhtsa on this matter.*ak | |||
| 03/11/2000 | 0 | ||
| While towing a trailer hitch bent. then consumer received recall 00v107000 concerning trailer hitch bracket cracking due to fatigue. dealer could not replace hitch because it was not cracked. they could put a bracket on according to the recall. consumer felt this was unsafe. also, when using anti-lock brakes, consumer would lose braking power if going over a bump or over some gravel. *ak | |||
| 08/02/1999 | 01/10/1999 | ||
| Trailer hitches have a crack. dealer/mfr. notified, and willing to replace them. consumer concern if replacment would be another defective part. can nhtsa help or provide additional information. *ak | |||