Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 0900904 | 03/16/2004 | 10006453 | Vacuum pump service. *tt | 05/03/2004 | |
| 1803003A | 08/20/2004 | 1803304 | 10004538 | Generic cummins engine control module (pcm) procedure. *tt this bulletin replaced 18-030-03. *tt this bulletin replaced 18-030-03a dated 10/17/03. to also include 2005 ram truck. *tt | 12/18/2003 |
| 1803003 | 08/29/2003 | 1801902A | 10003544 | Generic cummins engine control module (pcm) procedure. *tt | 10/23/2003 |
| 0900802 | 10/21/2002 | 10000308 | Engine knock or rattle sound when climbing a long grade and towing a heavy trailer. *tt | 02/21/2003 | |
| 0900601 | 08/24/2001 | 623130 | Vehicles may experience oil pan gasket leaks.*slc | 10/26/2001 | |
| 090300 | 02/18/2000 | 610003 | A condition may exist where oil seepage may be noticed in the area of the oil fill cap. *tt | 04/13/2000 | |
| 180100 | 02/04/2000 | 609988 | Subject regarding misdiagnosed leak detection pump systems with diagnostic trouble codes p1494, p0442 p0455, or p0456. *tt | 04/12/2000 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 1802102 | 07/22/2002 | 1802301 | 635715 | Some engines may exhibit a hesitation upon acceleration after a cold start up. *tt | 10/30/2002 |
| 1800902A | 05/06/2002 | 1800902 | 634123 | Subject regarding flash: hot sag/spark knock/transmission shift issues. *slc | 09/27/2002 |
| 1800602B | 05/06/2002 | 1800602 | 633981 | Subject regarding flash: surge, lack of power in 3rd gear, and no 3/4 upshift after 4/3 downshift. *slc | 09/26/2002 |
| 1800602B | 05/06/2002 | 1800602 | 633968 | Subject regarding flash: surge, lack of power in 3rd gear, and no 3/4 upshift after 4/3 downshift. *slc | 09/26/2002 |
| 0900202 | 03/11/2002 | 633990 | Subject regarding crankcase breather overflow. *slc | 09/26/2002 | |
| 1800602C | 06/03/2002 | 1800602 | 633970 | Subject regarding flash: surge (beaming), lack of power in 3rd gear, and no 3/4 upshift after 4/3 downshift. *slc | 09/26/2002 |
| 1801102 | 02/25/2002 | 630967 | Subject regarding flash: cold engine hesitation. *jg | 04/30/2002 | |
| 0900401 | 05/18/2001 | 628237 | Customer may complain of high oil consumption, grey oil smoke coming out of the exhaust or breather tube, or mechanical knocking. *tt | 03/06/2002 | |
| 1801901 | 09/03/2001 | 623143 | Some vehicles may experience cold idle engine warming *slc | 10/26/2001 | |
| 1801401 | 07/09/2001 | 621892 | Subject regarding performance enhancements, hard starting and / or idle speed fluctuations for severe cold weather environments. *tt | 10/03/2001 | |
| 0900201 | 03/02/2001 | 619120 | Vehicles that are used for extended heavy trailer hauling purposes may experience a loss of exhaust manifold bolt torque. *tt | 05/15/2001 | |
| 1800201 | 01/26/2001 | 180900D | 618402 | Vehicles may experience engne spark noise. *jb | 04/12/2001 |
| 1801500A | 12/21/2000 | 1801500 | 618411 | Customer may complain of poor driveability when winter fuel is used to power the engine. or, the customer may complain of a hard or no-start condition, while the engine is at normal operating temperatures, when using any type of good qual | 04/12/2001 |
| 180900D | 12/01/2000 | 180900C | 616724 | Some vehicle engines may exhibit a light to moderate spark knock condition during acceleration (under load). *tt | 03/08/2001 |
| 180900B | 09/01/2000 | 180900A | 6092277 | Subject regarding vehicle engines exhibiting a light-to-moderate spark knock condition during acceleration (under load). *tt | 12/01/2000 |
| 180900C | 09/15/2000 | 180900B | 6092275 | Some vehicle engines may exhibit a light-to-moderate spark knock condition during acceleration (under load). *tt | 12/01/2000 |
| 181500 | 09/08/2000 | 6092273 | Customers may complain of poor driveability when winter fuel is used to power the engine and / or a no start hot engine restart condition when using any type of good quality diesel fuel. *tt | 12/01/2000 | |
| 211200 | 09/15/2000 | 614661 | Experiening a tapping / knocking sound during idle. *tt | 11/30/2000 | |
| 082400 | 09/08/2000 | 614651 | On some vehicles the engine cranks but does not start or starts and stalls. *tt | 11/29/2000 | |
| 0001 | 01/07/2000 | 610028 | Some vehicles may fail to start (engine will not crank) due to a blown starter relay fuse. *tt | 04/14/2000 | |
| 090200 | 02/18/2000 | 610002 | A customer may complain of a heavy oil or fuel-like odor coming from the engine compartment. *tt | 04/13/2000 | |
| 182499 | 11/15/1999 | 6089782 | Customer may experience a quick, intermittent engine stumble. *tt | 02/25/2000 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||||
| 2500401 | 05/11/2001 | 620071 | Subject regarding additional diagnostic for diagnostic trouble codes caused by an evaporative system leak. *tt | 07/11/2001 | |
| 250299 | 11/29/1999 | 6089747 | This bulletin mentions that the catalyst monitor does not illuminate an mil or set a fault code. *tt | 02/24/2000 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||||
| 1100505 | 12/21/2005 | 10018976 | Rattling sound from the underside of the vehicle. catalytic converter extended warranty to replace the catalytic converter. *tt | 01/26/2006 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 09/15/2003 | 20000 | ||
| Engine spark knock as a result of a bad plenum gasket. dodge apparently will not fix, unless i come up with $450-$500. i bought the truck used and apparently there was a service bulletin for that particular problem, but i had no idea that it neede to be done. by the way, i bought the truck in jan of 2003 and the bulletin was released in feb of 2003. i would have thought that i would have received a notice in the mail, but did not and now i'm on the hook for the repair. | |||
| 05/15/2003 | 0 | ||
| 1.body jumps at different speeds unable to steere.2.odometer reading didn't move for approx- 1st 200 miles.3.engine knocks. 4. shifting linkage and gears grind. 5. transmission slips and front axle grinds. 6.salesman said i was approved and did qualify for any vehicle in the lot with $10,000.00 down.called finance company after purchase and was approved for the vehicle i originally wanted.7.brakes need to be replaced all the way around. thank you, tom & deb aleto | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 10/28/2003 | 80477 | 1 | 09/23/2003 |
| While driving 75 mph the consumer lost all steering and brake power preceded by a loud noise coming from the engine. the technician serviced the vehicle and replaced the broken engine crankshaft. *nm the engine failed because lubrication failed to reach the front two piston rods. the other six piston rods and bearings showed no lubrication problems. *nm | |||
| 03/01/2002 | 1 | ||
| Consumer stated while driving, and without prior warning the oil pump went out causing the engine to freeze which in resulted in loss of power. consumer has contacted the dealer, please provide any further details. *jb | |||
| 06/22/2001 | 2 | 01/01/2000 | |
| This truck has had a noise in the engine shortly after i purchased the truck. it has been downhill since then, i casn get all the service reports on file at bill abbott. the truck is now at cummings midwest power co. in bloomington il for anouther problem they have the head off and checking it for a problem also the crankshaft seal leaks oil this isthe second engine in this truck. i would really like to see if i could exchange this truck for a like one as i can't trust this truck . thank you. glenn thomas. *ak | |||
| 06/15/2000 | |||
| Oil breather cap is located in front of engine fan, forcing oil fumes into vehicle. vehicle was sent to dealer shop on three occasions, and problem still reoccurring. provide any further information.*ak | |||
| 12/07/2000 | 3 | 03/01/2000 | |
| June 1,2000 (2958ml) engine starts pinging, driver side window thumps when rolling up & down. july 21,2000 (6840ml) engine still pings, knocking sound under vehicle, thumping in window still present , oil pressure falls while driving. july 31,2000 (7509ml) engine still pings, knocking under vehicle still present.left cylinder head cracked, #2 cylinder replaced. sept. 12,2000 (9420ml) engine still pings, knocking under vehicle still present , oil pressure still falls while driving , thumping in window still present, final repair attempt. dec. 7,2000(14128ml) had to have crankshaft,rod bearings, main bearings, #4 cylinder rod and piston, oil pump repalced.returned on 12/14/00. dec. 15,2000 (14169ml) no oil pressure. had to have oil sending unit, oil pump, & screen replaced.. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 09/13/2000 | 1 | 10/01/2099 | |
| The power control module and body control modules blew out twice within the first 4000 miles of the trucks life the leaky intake manifold was detected after several complaints of a tapping noise in engine that was worse when accelerating. still not fixed vehicle still has real bad tapping in engine. truck died while driving down the road , left me stranded. diagnosis was that the fuel pump module went out. electrical problems with the vehicle also shorted out the cassette player. i have also heard strange buzzing noises in the cab while driving. took back to dealer and they said they could not find anything wrong. vehicle is still not running properly. | |||
| 07/01/2000 | 1 | ||
| Fire appeared to have started from the alternator, fire caused battery to explode/melt and got acid all over, consumer stated in march the engine had to be rebuilt, the oil had been changed 1-2 weeks prior to fire, claim 16-n124-673. *slc | |||
| 07/30/2001 | 1 | ||
| Vehicle caught fire in engine compartment while consumer was driving, wiring harness b/h firewall burnt, claim 18-n185-992. *slc | |||
| 07/01/2000 | 1 | ||
| Fire appeared to have started from the alternator, fire caused battery to explode/melt and got acid all over, consumer stated in march the engine had to be rebuilt, the oil had been changed 1-2 weeks prior to fire, claim 16-n124-673. *slc | |||
| 01/11/2002 | |||
| While trying to enter freeway heard 3 bell chimes. then, horn started to sound, and engine had shut down. please provide any further information.*ak | |||
| 07/20/2000 | 1 | ||
| Had a short block placed on engine due to making a pecking noise. also, transmission would make a whinning sound when shifting into gear. this happens anytime when either stopping or starting off.*ak air conditioner and heater are inoperable. vibration is felt at 48-60 mph. dealer replaced engine, however problem is still present, dealer told consumer to use 30 weight oil, consumer wants dealer to buy back vehicle, he feels he has a lemon. *slc | |||
| 09/13/2000 | 1 | 10/01/1999 | |
| The power control module and body control modules blew out twice within the first 4000 miles of the trucks life the leaky intake manifold was detected after several complaints of a tapping noise in engine that was worse when accelerating. still not fixed vehicle still has real bad tapping in engine. truck died while driving down the road , left me stranded. diagnosis was that the fuel pump module went out. electrical problems with the vehicle also shorted out the cassette player. i have also heard strange buzzing noises in the cab while driving. took back to dealer and they said they could not find anything wrong. vehicle is still not running properly. | |||
| 1 | 11/01/1999 | ||
| Engine surges at intersections and stop signs, rough idling and no power. *slc | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 07/15/2003 | 0 | ||
| The main problem with this 2000 ram 2500 4 whdr cummins diesel, quad cab, truck is the chrysler design defective front end. in my case, the trac-bar. this, in my area is a $439.00 plus tax item, the dealer steals another $75.00 plus taxes for installation. two bolts hold this device in place and is only a 15 min repair. the trouble is in 30,000 km the new trac-bar has failed making it a chore to keep the truck between the lines. you dart all over in your lane depending on the pavement ruts and general pavement condition. i can see this design defect causing added stress and problems to the ball joints. this defect is a chrysler problem and all costs to cover repairs should be covered by the manufacture and not the customer. this, and the other many, dodge front end problems i feel is just cause for a recall order. | |||
| 09/15/2003 | 20000 | ||
| Engine spark knock as a result of a bad plenum gasket. dodge apparently will not fix, unless i come up with $450-$500. i bought the truck used and apparently there was a service bulletin for that particular problem, but i had no idea that it neede to be done. by the way, i bought the truck in jan of 2003 and the bulletin was released in feb of 2003. i would have thought that i would have received a notice in the mail, but did not and now i'm on the hook for the repair. | |||
| 03/01/2000 | |||
| I had a recall for trailer hitch, (fixed) had a recall for emissions, ( computer adjustment)after that fuel mileage droped from 13.5 to 8.8.took it to dealer in florida and they said they could not do anything about it.i would like to get it set back to 13 miles per gal.what can be done about this?*ak | |||