Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
08/25/20041
 While making a right turn steering wheel failed. a loud squeaking noise was heard coming from the rear. consumer applied the brakes and pedal went to the floor. consumer was able to maintain control of the vehicle, and drove it to the dealer. mechanic informed consumer that the problem could not be duplicated. *ak
07/15/20030
 The main problem with this 2000 ram 2500 4 whdr cummins diesel, quad cab, truck is the chrysler design defective front end. in my case, the trac-bar. this, in my area is a $439.00 plus tax item, the dealer steals another $75.00 plus taxes for installation. two bolts hold this device in place and is only a 15 min repair. the trouble is in 30,000 km the new trac-bar has failed making it a chore to keep the truck between the lines. you dart all over in your lane depending on the pavement ruts and general pavement condition. i can see this design defect causing added stress and problems to the ball joints. this defect is a chrysler problem and all costs to cover repairs should be covered by the manufacture and not the customer. this, and the other many, dodge front end problems i feel is just cause for a recall order.
09/15/200015500
 2000 dodge 2500 has loose steering,wanders,darts left or right and constantly correcting the steering wheel and shimmy. truck darted to the edge of the road and went thru the ditch while towing a trailer and i have back and neck injurys and unable to work at my old profession. and dodge is trying to settle with now and stop the website. please look at www.dodgetrucksteeringproblems.com and get back with your opinion and please look at the problems other people are having and the denying by dodge.
01/01/2001111/27/2000
 Dodge ram 3500 has poor directional control when traveling at speeds greater than 50 mph. consumer cannot find a dealership that can examine and correct the defect. consumer feels this vehicle is dangerous to be operated on road because consumer has to have both hands on steering wheel at all times. *ak consumer states dealer has made an adjustment that did not help. *slc
09/02/200002/01/2000
 9-26-00 steering greased 10-12-00 parts not installed say need new steering assembly
09/02/200002/01/2000
 9-26-00 steering greased 10-12-00 parts not installed say need new steering assembly. *ak
01/01/20001
 While driving steering malfunctioned, causing vehicle to move to right and left, which may cause a loss of control. also, while turning to left, the steering wheel would lock in place. dealer could not determine the cause of the problem.*ak the steering wheel locking up has been solved by realignment and replacing some parts, but the wondering over the road is still not fixed. *yh
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
03/16/20012503/01/2001
 I have had numerous problems with this vehicle but i am only concerned about the steering safety concern. i have been trying to have it fixed through a chrysler dealer but they have run out of ideas. it seems that in the slightest wind or passing truck the vehicle gets thrown in to anothe lane or shoulder. i am informing you because there may be other owners who have the same problem and could be in great danger.. thanks. *ak
11/01/1999
 While operating vehicle at any speed it is difficult to maintain control. dealership has examined vehicle, and replaced steering gear box and aligned the wheels. also, consumer has replaced the tires. problem has not been effectively remedied. please provide any additional information / attachments.
08/01/2000712/01/1999
 Dodge had parts on oder at the time of this accident had many repair attempts before. i went to dodge to have a steering box that was ordered by atlantic dodge never installed.*ak
12/30/1999112/01/1999
 Extreme steering wander at all speeds, unsafe in all driving conditions, excessive play in steering box, worn steering gear. worn tie rod ends and track bar. difficult to keep on the road. dealer won't fix. *ak
2002/01/2000
 No summary listed for abov evehicle. *ak
STEERING - HYDRAULIC POWER ASSIST SYSTEM
04/18/2004520001
 While driving 50 mph or faster steering became uncontrollable. *ak
08/01/20012
 Engine has stalled twice without warning on freeway while traveling at highway speeds. all electrical and steering power was lost. it could be restarted while moving. dealer was unable to locate source of problem. consumer felt this problem was similar to ford truck recall in ca. please provide further details.*ak
05/15/20004
 Transmission does not properly shift into different gears, cause unknown. *ak the consumer had been to the dealer several times for repairs of ball joints, power steering and the transmission. *yh
05/06/20000
 While raining consumer fell a sleep at the wheel and hit a telephone pole. then hit an enbankment and landed in the water. upon impact, air bags failed to deploy, resulting in injuries. *ak
12/12/199911/06/1999
 While trying to park with foot on brakes and turning steering wheel, there was no power steering. truck has been to the dealership three times for this problem. dealer states that it is normal.*ak.et.
STEERING - LINKAGES
12/30/1999112/01/1999
 Extreme steering wander at all speeds, unsafe in all driving conditions, excessive play in steering box, worn steering gear. worn tie rod ends and track bar. difficult to keep on the road. dealer won't fix. *ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
05/31/2001
 Front left tie rod broke while pulling out of parking lot. had no steering control. stopped vehicle and checked. noticed front left wheel was leaning towards inside. had vehicle towed to dealership for repairs. *ak
1
 Tire is rubbing against tie rod ends and causing it to burn or eat away a quarter of an inch away from rim. *ak *slc
STEERING - WHEEL AND HANDLE BAR
08/15/2002
 Consumer states that the steering wheel does not have a stopping point when turning. condition causes the tire to be cut next to the rim. dealer notified. feel free to provide any further information. *mr
08/01/20021
 Consumer states that the steering wheel keeps turn when making a left or right turn. consumer states that when the steering wheel continues to turn its cutting up the tire on the vehicle. please provide any further information. nlm
 When starting vehicle it vibrates in steering column. needed to replace steering column. dealer contacted.*ak
08/25/2001104/01/2000
 On 08-21-01 our truck was in for repairs to the steering column. at that time we asked the service representative if there was a recall on the driver side air bag and they said no. i saw on the news about 2 months ago that there was a recall on the 2000 dodge ram quad cab. the abs did not work because we slid about 70 to 100 feet. we did go to the place the truck was purchased and told them that the air bags nor did the abs work they had no comment. i want someone to investigate and find out if the service department or the manufacturer is responsible for these things not working. *ak