Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 2100202 | 07/08/2002 | 635721 | Subject regarding revision in diagnostic procedures and labor operation times for re transmissions. *tt | 10/30/2002 | |
| 1800602A | 02/25/2002 | 1800602 | 630803 | Subject pertaining to surge, lack of power in 3rd gear, and no 3/4 upshift after 4/3 downshift. *yd | 04/24/2002 |
| 2100601 | 03/16/2001 | 211699 | 621898 | Automatic transmission fluid usage atf+4. *tt *mj | 10/03/2001 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT | |||||
| 2100103 | 01/31/2003 | 2101200 | 10000908 | Transmission shifter linkage rattle present at the driver side floor pan area when the engine is idling. *tt | 04/03/2003 |
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||||
| 0601 | 01/01/2006 | 10019273 | Catalytic converter warranty coverage customer reminder letter. *tt | 02/22/2006 | |
| 211000 | 09/15/2000 | 614656 | Subject regarding 47re harsh engagement when the torque converter clutch is applied. *tt | 11/30/2000 | |
| POWER TRAIN - AXLE ASSEMBLY | |||||
| 030800 | 09/15/2000 | 614650 | ;subject regarding rtv use on corporate axle. *tt | 11/29/2000 | |
| POWER TRAIN - MANUAL TRANSMISSION - LUBRICANT | |||||
| 2100901 | 10/15/2001 | 628291 | Customers may experience a shifter vibration (gear clash) of the shift knob when shifting from one gear to another. *tt | 03/06/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 07/15/2003 | 45000 | ||
| Transmission problems started in sept. of 2002 - upshift and downshift w/o reason, check engine light comes on - o/d light comes on, trans downshifts and stays there - can't take it off unless you pull to side of road and actually shut off ignition and recycle it. complete overhaul of trans in late dec. 2002 / jan. 2003. end of jan. 2003 - more of the same. jul 2003, both front universals went out while vacationing in canada. dealer most accomodating in smiths falls, ontario - but still cost $300.00 plus. trans. problems again (nov. 2003) dealer has it for 3 days so far and have no answers....what to do??? | |||
| 06/15/2003 | 40000 | ||
| My boyfriend bought a 2001 dodge ram in november of last year. after having the truck only four months the transmission had to be completly replaced. two days ago we noticed a problem with the shocks. he brought it to the dealership and they told him all of the shocks need replacing, as well as other things such as the axel and what not. this is only seven months after buying the thing. the people at the dealership are rude and very unhelpful. they honestly could care less about the inconvenience they have caused us. | |||
| 08/15/2003 | 52000 | ||
| The transmission is not shifting properly. went to my mechanic after the check engine light came on. electronic testing indicated two problems: (1) tune up was needed; (2) sensors in transmission indicated problem. when i bought the truck at anderson dodge in bloomfield hills, michigan, i was not informed of the 7-year/70,000 mile warranty on the power train. i found this out only after contacting the chrysler (dodge) web site that i had the 7/70,000 warranty. this was to late as i had already taken the truck to multistate transmission in waterford, michigan (on m-59)((huron street)). the dealership only informed me that i had a 3 year/36 month or 36,000 mile warranty (bumper to bumper) warranty on the vehicle, whichever came first. much to my surprise, when trying to contact chrysler (dodge) on the computer, did i find out that i actually had the 7/70000 warranty. it was to late to take it to a dealership as multistate transmission on m-59 (huron street) in waterford, michigan already had the truck and dropped the trans for repairs. results; rebuild the trans due to torque converter and sensors. problem was that there was a seal inside the transmission that was defective according to multistate. i have also had conversations via the internet with chris, sr. customer service representative and he was not very helpful. he even asked for my phone number(s) where i could be contacted and he has not contacted me as of this writing. i continue to try to contact him but he fails to return an answer for the messages that i have sent him. i have the copies of all conversations via the internet and can send to you if so needed. i even had a union secretary friend of mine who stated that the customer service reps were members of the union, which she is a secretary to see if she could help. she informed me that if i had taken the truck to a chrysler (dodge) dealership, that they would have possibly paid for half of the repairs. | |||
| 11/15/2003 | 38000 | ||
| My transmission consisitently acted up from about 15,000 mile to the present. at 38,000 miles after numerous trips to the dealership the tranny finally stopped completely. now 11 months and 20,000 miles later it is going out again and chrylsler says they will only pay for part of it this time leaving me with about 2,800 in repairs. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 02/12/2009 | 90000 | ||
| Tl*the contact owns a 2001 dodge ram. the contact received a recall notice for nhtsa campaign id number 07v555000 (power train:automatic transmission:lever and linkage:column shift) and immediately called the dealer. a technician stated that he would have to pay a diagnostic fee prior to the repair and the parts were unavailable. the vehicle has not been repaired. the failure and current mileages were 90,000. | |||
| 11/30/2006 | 35000 | 1 | 10/20/2001 |
| Dt*: the contact stated while driving 55 mph on the highway, the vehicle hesitated and lost power without warning. it was maneuvered off the road and towed to the dealer, who determined the transmission needed to be replaced. also, while driving various speeds, the driver seat moved. the dealer determined a bolt fractured and the track needed to be replaced. | |||
| 11/10/2003 | 36000 | 1 | |
| The vehicle slipped out of gear and the body separated from the chassis on the passenger side front. *jb | |||
| 08/25/2004 | 27000 | 1 | |
| Transmission was defective. consumer picked up the vehicle from the dealership after they repaired it. while driving 65 mph consumer heard a loud clanking noise and the rpms shot up from 2000 to 7000 rpms. consumer almost lost control of the vehicle. consumer eventually pulled over to the side of the road. the transmission only had 1st and 2nd gears, and had to drive in second gear only. pr | |||
| 2 | 05/12/2000 | ||
| Engine warning light kept illuminating. consumer stated engine slipped. dealer determined that engine heads and transmission needed to be replaced. *ak | |||
| 02/07/2003 | 1 | ||
| The transmission made a squeaking noise and then locked up.*jb | |||
| 06/01/2001 | |||
| Consumer states that while driving transmission makes a knocking noise, especially when vehicle is changing gears. dealer has inspected vehicle 4x and is unable to determine cause. ts | |||
| 06/13/2002 | 3 | 02/01/2001 | |
| I got 2 month out of the replacement part because of the mileage now i have to replace it again 550.00 every 2 month because dodge doesn't want to admit there is a problem with this transmission (47re). *ak | |||
| 08/06/2002 | |||
| Transmission failed while driving due to transmission sensor. consumer was almost involved in a collision.*ak | |||
| At low speed and with out warning gear will pop out of set gear and vehicle will then stall. dealer has been notified. however, mechanic was unable to solve the problem.*ak | |||
| 1 | 08/01/2001 | ||
| When pulling fifth wheel trailer or going up a hill, transmission tried to find a gear or keep shifting back and forth until a gear was found. also, engine will over rev. contacted dealer who indicated to shift automatic vehicle like it was a standard. *ak consumer states the trailer is always pulled with the overdrive turned off and that the shifting problem is in any gear when the rpms drop, below 2000 rpms. *slc | |||
| When taking off and vehicle goes into high gear it starts chugging. when accelerating vehicle will decelerate. dealer contacted. please add vin. *ak | |||
| 05/15/2001 | 3 | ||
| Transmission has gone out three times: first time was in may 02 when his clutch plates burned out and had to be replaced. since then he has had to replace his coverter torch which were bad, causing solenoid pack to be replaced. then, last time selenoid had again to be replaced. *aki | |||
| 1 | 09/08/2001 | ||
| Without warning and while placing vehicle in reverse, a loud grinding noise came from under the hood. *ak *jb | |||
| 03/04/2002 | 2 | 09/01/2001 | |
| I bought the truck in sept.01 and overdrive went out in jan 02and now again in march 02 seems everyone is having this problem i am currently putting in a 6spd conversion kit which is costing me $4000.00. *ak | |||
| 01/14/2002 | 1 | 09/01/2001 | |
| Dodge says they dont have a problem but everyone you talk to has had a nut come off of 5th gear some more than once. *ak | |||
| 01/11/2002 | 1 | 08/01/2000 | |
| While driving to work (62-miles), the engine seemed to provide no power to transmission. i parked the truck and noticed red colored transmission fluid dripping where transmission meets the engine (seal). truck was towed to anderson dodge in rockford, il. there was no transmission fluid leakage on my driveway where i park the vehicle at home.*ak | |||
| 07/15/2001 | 1 | 09/01/2000 | |
| Brake shoes had 65% of the pads remaining however the rivets holding the pads onto the brake shoes came loose on 3 of the four brakes.the service mgr. told me that he felt this is a defect of the brakes however i still had to pay the entire bill.the auto matic transmission has leaked fluid after 5 different attempts to fix it by the dealer.still leaks | |||
| 05/01/2001 | 06/01/2000 | ||
| Truck parked,engine running. tried to remove igntion key from the outside of the vehicle,vehicle rolled downhill, possible transmission slippage.indicated in park the whole time.crashed after rolling into neighbor's yard | |||
| 06/01/2000 | |||
| While traveling at 50mph there would be a high pitch whine. going 45mph would have a dronning noise/ out of round. have taken vehicle to dealership, and was informed that noise was noticeable. mechanic waiting on technical service bulletin before repairing transmission. *ak dealer informed consumer to only use overdrive even when towing. *slc | |||
| 05/21/2000 | 2 | 05/01/2000 | |
| We have tried to get this transmission repaired/replaced since purchase date. we have gone thru the lemon law process, as a result it was labeled a life threatening malfunction or nonconformity that impedes the consumer's ability to control or operate the vehicle for ordinary use or reasonable intended purposes ore creates a risk of fire or explosion. [rcw 1931183021(18)] we have spoke to many others with transmission problems who own dodge ram trucks. i understand now, thru hindsight, that dodge trucks with this particular transmission are noted for problems.*ak | |||
| 03/08/2001 | 0 | ||
| Truck will not shift smoothly into gear. has called dealer and was told truck problem cannot be repaired.*ak | |||
| 01/30/2001 | |||
| When travling at any speed vehicle becomes diffcult to change into 3rd or 4th gear. when temperature gets colder situation becomes worse. contacted dealer, and dealer was willing to replace transmission. *ak | |||
| 11/11/2000 | 0 | ||
| Consumer tried to put car in drive and it felt like it was in neutral. to go in reverse has to put it into neutral. to drive it has to be in 2nd gear. took to dealer. *ak | |||
| 10/02/2000 | 0 | ||
| After 500 miles transmission would not shift properly. took to dealer and there was no transmission.*ak | |||
| 06/23/2000 | 1 | 02/01/2000 | |
| Several dodge ram owner w/ automatic trans and diesel engines have also reported trans problems, this one inparticular would not shift into overdrive at all . *ak | |||
| 06/23/2000 | 1 | 04/01/2000 | |
| Down shifts to 2nd gear when backing off of accelerator. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 1 | |||
| Consumer complained about defective transmission. also, engine failed, and vehicle stalled. consumer has had vehicle for 20 days. dealership will not assist in repairs. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - GEAR POSITION INDICATION (PRNDL) | |||
| 08/08/2001 | 5 | 06/27/2001 | |
| While driving, vehicle will stall out without any warning. dealer contacted.*akdealer repalced ais motor, reset fuel memory in pcm and replaced map sensors. however problem still exists. prndl is loose. dealer adjusted prndle. *tt | |||
| 06/08/2002 | 1 | 07/01/2000 | |
| Consumer started vehicle and put vehicle in gear and there was no resistance. gears were able to slide up and down into any gear. driver had to go into hood of vehicle and manually put vehicle into gear to drive home. dealer has vehicle.*ak *yh | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 10/10/2001 | 5 | 07/01/2000 | |
| The column shifter has broken down a total of five times since oct 2001. it has been fixed each time by antwerpen dodge at no cost. would like to thank mr. elliot abascal of antwerpen dodge at 12420 auto dr., clarksville, md 21029, phone number 410 531 5701. this is the first dodge truck that i owned and it's been a major disappointment, considering the fact that i paid over $21,000.00 of my hard earned money and have to repeatedly turn it in for service. this is unacceptable. more importantly, if i were to engage the steering colum and it malfunctioned, i may get into a serious accident. somebody may be hurt or even killed. don't know what else to say except that i will not buy a dodge ram again unless this matter is resolved. will go back to buying chevy trucks. i can be reached at 410 674 2667 or 301 429 5514 (work). respectfully, ltc daniel l. bloom, jr.*ak | |||
| 10/12/2001 | |||
| While driving 4 wheel drive kept going into high 4 and then it goes back out. then, their was a loud noise,and a burning smell.*ak | |||
| 04/01/2001 | 0 | ||
| When putting spare tire on and when shifting vehicle into four wheel drive, transfer case makes a banging noise. dealership is aware of problem.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - PARK/NEUTRAL START SWITCH | |||
| While having vehicle in park and without applying brakes consumer was capable of shifting gears which resulted in a roll back.*ak | |||
| 09/22/2000 | |||
| Vehicle downshifted from a low gear to a high gear normally between speeds of 55-60mph. vehicle jerked back and forth and lurched consumer forward. vehicle has been to dealer 4 times for a problem that they cannot fix.consumer barely got home after returning from dealer. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - TORQUE CONVERTER | |||
| 2 | 07/26/2001 | ||
| Consumer states the torque converter was replaced twice, causing engine to cut off when driving. *tt | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 05/15/2002 | |||
| Rear axle is leaking oil. dealer notified.*ak | |||
| 05/08/2001 | 2 | 06/11/2000 | |
| Consumer's son was driving at approximately 50 to 60 mph and vehicle drifted off on side of road, 6 to 8 inch drop, which caused right rear rim to bend, resulting in right rear axle breaking. a private mechanic informed consumer that axle did not fuse together properly.*ak *jb | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 04/21/2001 | 0 | ||
| Right front tire almost fell off while driving. took vehicle to a mechanic, and he said there was no grease in bearings. *ak | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 10/01/2000 | |||
| Vehicle came to a complete stop on the highway in 5th gear in rain. consumer took vehicle to dealer, and they stated that clutch material was coming apart, which caused componets to heat up and melt. dealer replaced clutch assemly. please provide any further information.*ak | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 06/24/2001 | 1 | 03/01/2001 | |
| Consumer heard a loud noise coming from back tires of pickup while towing a trailer. *ak dealer stated there was a problem with the pinion gear where the differential is. consumer states keys would get stuck in recessed screw holes on steering wheel, and while attempting a turn the vehicle would be stuck almost causing consumer to have an accident. *slc | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 09/06/2001 | 1 | ||
| Consumer stated there was a noise coming from the transmission area.*yh | |||
| 09/04/2001 | 4 | 08/17/2001 | |
| (father on behalf of son) consumer purchased vehicle for his son. there has been a reoccuring constant transmission and transfer case lock up. there have been attempts to rectify this problem but to no avail. *jg | |||
| 10/09/2000 | 4 | 06/09/2000 | |
| On several occasions, while driving, consumer states clutch seized and vehicle stalled. dealer replaced clutch assembly and flywheel and found clutch disc burned out. customer states the transmission clunks when shifting. customer states vehicle will buck when attempting to start in 1st gear. vehicle shudders when driving and customer has completely lost clutch.*tt *nm | |||
| 1 | 02/16/2001 | ||
| The vehicle could not shift from 2nd to 3rd and to 4th without grinding gears. the consumer states the vehicle was unsafe and was performing poorly. *yh | |||
| 04/24/2001 | 1 | 04/24/2001 | |
| Rpms are racing down and up, and sometimes get stuck in up position. when shifting gears, a clanking noise occurs. also, when starting up vehicle it will shake. consumer was told these problems are due to faulty computer and chrysler will not have a remedy for about 2-3 months. *ak there was noise from rear end when shifting gear. the driver side door was hard to close. the engine had rough idle. *yh | |||
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||
| 09/04/2001 | 4 | 08/17/2001 | |
| (father on behalf of son) consumer purchased vehicle for his son. there has been a reoccuring constant transmission and transfer case lock up. there have been attempts to rectify this problem but to no avail. *jg | |||