Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||||
| 05002 | 04/28/2005 | 10015075 | New water pump for 3.7l engine - no longer common with 4.7l. advanced service information #05-002. *tt | 05/17/2005 | |
| 1803002 | 10/14/2002 | 10006146 | Engine undershoots idle when the vehicle is stopped, in gear.*mr | 04/22/2004 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| 0900904 | 03/16/2004 | 10006453 | Vacuum pump service. *tt | 05/03/2004 | |
| 1803003A | 08/20/2004 | 1803304 | 10004538 | Generic cummins engine control module (pcm) procedure. *tt this bulletin replaced 18-030-03. *tt this bulletin replaced 18-030-03a dated 10/17/03. to also include 2005 ram truck. *tt | 12/18/2003 |
| 1803603 | 10/10/2003 | 10004540 | Engine idle fluctuation. *tt | 12/18/2003 | |
| 1803003 | 08/29/2003 | 1801902A | 10003544 | Generic cummins engine control module (pcm) procedure. *tt | 10/23/2003 |
| 0900802 | 10/21/2002 | 10000308 | Engine knock or rattle sound when climbing a long grade and towing a heavy trailer. *tt | 02/21/2003 | |
| 02003A | 03/04/2002 | 01014 | 634138 | Subject regarding crankshaft position sensor signal, vehicles equipped with the 3.7 l engine, also refer to 02003. *slc | 09/27/2002 |
| 02007 | 04/24/2002 | 633964 | Subject regarding 4.7l crankshaft to bedplate interference. *slc | 09/26/2002 | |
| 0900601 | 08/24/2001 | 623130 | Vehicles may experience oil pan gasket leaks.*slc | 10/26/2001 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| 02006 | 04/16/2002 | 633961 | Subject regarding left and right cam sprocket bolts not torqued to correct specification. *slc | 09/26/2002 | |
| 0900202 | 03/11/2002 | 633990 | Subject regarding crankcase breather overflow. *slc | 09/26/2002 | |
| 1801901 | 09/03/2001 | 623143 | Some vehicles may experience cold idle engine warming *slc | 10/26/2001 | |
| 1801401 | 07/09/2001 | 621892 | Subject regarding performance enhancements, hard starting and / or idle speed fluctuations for severe cold weather environments. *tt | 10/03/2001 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||||
| 2500106 | 02/01/2006 | 10019529 | Positive crankcase ventilation (pcv) system freezes in extreme cold ambient temperatures. *tt | 03/24/2006 | |
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||||
| 2500108 | 01/08/2008 | 10024083 | Positive crankcase ventilation (pcv) system freezes in extreme cold ambient temperatures -- involves installing revised pcv system components. *nj | 03/06/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 10/29/2011 | 50000 | ||
| Tl* the contact owns a 2002 dodge ram model r35. the contact was driving 5 mph when smoke emitted inside of the vehicle and flames were visible from the hood. the failure caused the contact to drive into a ditch but there was no crash. the doors failed to open during the failure so the contact escaped by punching and shattering the windshield. the vehicle was towed to a private mechanic where the mechanic confirmed that the power disruption caught fire. the manufacturer was contacted. the vehicle was destroyed. the failure and the current mileages were 50,000. | |||
| 10/29/2011 | 50000 | ||
| Tl- the contact owns a 2002 dodge ram model r35. the contact was driving 5 mph when smoke emitted inside of the vehicle and flames were visible from the hood. the failure caused the contact to drive into a ditch but there was no crash. the doors failed to open during the failure so the contact escaped by punching and shattering the windshield. the vehicle was towed to a private mechanic where the mechanic confirmed that the power disruption caught fire. the manufacturer was contacted. the vehicle was destroyed. the failure and the current mileages were 50,000. kmj | |||
| 11/08/2004 | 40000 | 1 | |
| While driving 30 mph, the engine stalled due to engine sludge. the consumer pulled over and had the vehicle towed. the dealership was notified, but did not resolve the problem. the cause was not determined. please provide more information. *nm | |||
| 08/14/2002 | 10 | ||
| The vehicle stalled on several occasions. when the vehicle stalls, the consumer is afraid of being rear ended. the dealer can't duplicate the problem. *jb | |||
| 03/21/2004 | 49000 | 1 | |
| The vehicle stalled while driving at 55 mph. the consumer managed to pull over and had the vehicle towed. the dealership was notified, but did not resolve the problem. the cause has yet to be determined. *la | |||
| 06/15/2002 | 0 | ||
| A/c "warms up in heavy traffic or at light. blows cold while moving down highway only. i have had it to 2 different dealers and both say that dodge put an inadequate blower/compreesor in the vehicle for its size. one dealers "solution" is to run a/c blower on low so that the air "won't warm up so fast" | |||
| 02/10/2004 | 14000 | 1 | |
| Vehicle idles roughly. dealer is aware of the problem, but has not resolved the problem. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 10/03/2002 | 8 | 09/26/2002 | |
| Complaint involving 2002 dodge ram truck.*mr (nar) the consumer has experienced ongoing problems with vehicle and requested that the dealership repurchase the vehicle. *cb | |||
| 01/01/2003 | 50 | 5 | 08/13/2002 |
| There was a loud noise coming from the vehicle.*jb...........*ak | |||
| 02/20/2002 | |||
| Replaced engine timing gear and chain. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 06/30/2002 | 50 | 06/01/2002 | |
| My truck stalls unexpectedly up to 3 times a day almost alway in the evening. this happens within the first 3 miles that i drive. the truck is then very hard to get started and keep running. i have had the truck in for service 3 times, and have also contacted the customer service center and repeatedly get un returned phone calls. this truck is life threatening to me my family and anyone else that is around when this happens.*ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 12/20/2001 | |||
| Consumer states that when coming to a stop there is a strong smell that comes into the vehicle which the consumer can't stand. nlm | |||
| 09/15/2001 | 3 | 09/01/2001 | |
| The factory undercoating was put so heavy and sloppy that when the engine exhaust system heats up the undercoating drips on the exhaust manifold and exhaust pipe flashing causing hazardous fumes to enter the cab of the vehicle thru the air condition ducts. i requested a material safety data sheet for the applied undercoating from the dealership but haven't received anything to date. the fumes entering the truck are suspected carcinogens and could have long term affects. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 10/09/2002 | 2700 | 3 | 09/01/2002 |
| Left front control arm were not replaced, only the brake pads. dealership claimed this would fix the problem. however, there was still a clanking noise at front left and right wheel area. consumer's inspection revealed that on both sides the pivot arms were loose and had rotated several times hitting the suspension arm frame mount area and there were gouges in the frame mount. further inspection also revealed exhaust leak on the bottom side of the muffler at the back weld or seal of the unit. consumer planned on taking vehicle to another dealership. *tt *jb *ts | |||
| 1 | |||
| Odi #768732: brake pads were replaced. however clanking noise at front left and right wheel area still existed. inspection revealed pivot arms had rotated, making contact with the suspension arm frame mount area which caused gouges in the frame mount area. further inspection revealed exhaust leak from bottom side of muffler. *tt *jb | |||