Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STRUCTURE - BODY
2300602A08/12/20022300602635690A condition may exist where water leaks at the grab handle. *tt10/30/2002
230350208/12/2002635691Information on additional plastic retainers to secure the grille guard plastic cover to the vertical bar. *tt10/30/2002
230210108/17/2001623224Information regarding body fits. *slc10/26/2001
STRUCTURE - BODY - HOOD
230020201/21/2001629161Subject regarding hood distortion/ low spots. *tt03/27/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
02/01/2008880001
 After owning this vehicle for 6 years< the paint is starting to peel, and it is rusting from the inside out. although this is not a safety issue i am hoping you can point in the right direction. thank you. *tr
08/23/20071
 Dash on our 2002 dodge ram is cracking. *jb
01/01/19011
 Consumer is complaining about cracks in the dashboard. customer states that vehicle has about 10 cracks in the dashboard. the customer would like to know why dodge is not doing anything about this problem. *kb
11/01/20051
 The board 2002 dodge ram 1500 quad cab dashboard is all cracked and breaking apart. read about this problem in my local action line section where other dodge owners of different models between the years 2000 and newer were having the same problem. the dashboard started cracking near the vents and has proceeded to break in other places along the entire dashboard, about less than a month after the warranty expired. i' have asked around to people related in the industry, and have been informed that was a very costly repair. several hundred dollars worth. also, i have a friend who experienced the same problem on a 2000 dodge 1500 . please help, thank you. *ak
05/01/2006109/28/2002
 Cracked dashboard. *ak
09/26/2001109/26/2001
 The clock spring was replaced 3 times, there was a problem with the door locks, speakers, and body scratches. also no keyless entry as promised when the vehicle was purchased. *ak also the passenger door regulator was replaced, the roof seam leaked water *jb
STRUCTURE - BODY
10/29/201150000
 Tl* the contact owns a 2002 dodge ram model r35. the contact was driving 5 mph when smoke emitted inside of the vehicle and flames were visible from the hood. the failure caused the contact to drive into a ditch but there was no crash. the doors failed to open during the failure so the contact escaped by punching and shattering the windshield. the vehicle was towed to a private mechanic where the mechanic confirmed that the power disruption caught fire. the manufacturer was contacted. the vehicle was destroyed. the failure and the current mileages were 50,000.
10/29/201150000
 Tl- the contact owns a 2002 dodge ram model r35. the contact was driving 5 mph when smoke emitted inside of the vehicle and flames were visible from the hood. the failure caused the contact to drive into a ditch but there was no crash. the doors failed to open during the failure so the contact escaped by punching and shattering the windshield. the vehicle was towed to a private mechanic where the mechanic confirmed that the power disruption caught fire. the manufacturer was contacted. the vehicle was destroyed. the failure and the current mileages were 50,000. kmj
08/06/200980000
 The dash in my 2002 dodge ram quad cab pickup began to crack and has now completely shattered. there are pieces that have broken off and are now effecting my heating and cooling system. i am concerned that if i hit a bump to hard that a piece might actually dislodge and harm someone. or cause even more severe internal damage that might effect my ability to operate the vehicle.
02/02/200885000
 Tl*the contact owns a 2002 dodge ram. while the vehicle was stationery, the exterior body paint exposed a white spot the size of a softball. the defect was located on the driver's side door and the hood. in addition, there was bubbling on the exterior paint near the driver's side fuel tank. the vehicle was taken to an authorized dealer and they stated that the exterior body paint defect would eventually rust from the inner to the outer surface. the authorized dealer advised that the vehicle be brought in when it begins to rust and possibly repaired at no cost. as of july 24, 2008, the vehicle has not been repaired. the contact took the vehicle to an auto body shop for a second opinion. the vin was unknown. the failure mileage was 85,000 and current mileage was 89,000.
STRUCTURE - BODY - DOOR
04/21/2003
 While driving in inclement weather the driver side door would not close all the way which caused water to come inside of the vehicle. *nlm
04/26/2002503/14/2002
 Transfer case is leaking, vehicle has been taken into dealership five times already for transfer case leak, but solutions do not work. *akconsumer received no help from the dealership. consumer is requesting replacement of vehicle. also there was a noise coming from the front of vehicle, the passenger quad door will not open with the inner handle, the lock rods were out of adjustment. *jg
STRUCTURE - BODY - TAILGATE
03/12/20031
 While driving, the tail gate disconnected from the vehicle. *jb