Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| VISIBILITY - WINDSHIELD WIPER/WASHER | ||||||||||||||||
| 09E009000 | CHRYSLER LLC | E (Equipment) | 1364 | 08/28/2009 | MFR | CHRYSLER GROUP LLC | 03/13/2009 | 03/13/2009 | ||||||||
| Defect Summary | Chrysler is recalling 1,364 windshield wiper modules, p/n 55077098aj, sold during the 2008 and 2009 calendar year for use as aftermarket replacement equipment on my 2002-2009 dodge ram pickup trucks. these wiper module assemblies may be susceptible to water intrusion that could result in partial or complete loss of windshield wiper capability. | |||||||||||||||
| Consequence Summary | When the wiper system fails, the operator will have reduced visibility which could result in a crash. | |||||||||||||||
| Corrective Summary | Dealers will replace the wiper module assemblies with vented wiper motor housings free of charge. the safety recall began on august 28, 2009. owners may contact chrysler at 1-800-853-1403. | |||||||||||||||
| Notes | Chrysler's recall no. j11.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 2303602 | 08/12/2002 | 635693 | A condition may exist where water leaks from the rear window (back light). *tt | 10/30/2002 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 2301502 | 04/01/2002 | 2302701 | 634077 | Subject regarding outside rearview mirror glass replacement. *slc | 09/27/2002 |
| 2301502 | 04/01/2002 | 2302701 | 633497 | Subject regarding the outside rearview mirror glass replacement. *slc | 09/23/2002 |
| 2302701 | 09/21/2001 | 2303400 | 625650 | Subject regarding outside rearview mirror glass replacement. *tt | 11/30/2001 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE | |||
| 01/26/2004 | 2 | 06/17/2003 | |
| The windshield and side windows would fog up when the heater and defroster were on, which was making it difficult to see the road. the vehicle was taken to the dealer for testing, but the cause was undetermined. *ak *sc *jb | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 04/01/2002 | |||
| Clothing hooks located above back windows instead of back doors causing unsafe condition when in use. you cannot see through your back windows. i contacted the dealership & manufacturer and was told nothing would be done about this.*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 09/26/2001 | 1 | 09/26/2001 | |
| The clock spring was replaced 3 times, there was a problem with the door locks, speakers, and body scratches. also no keyless entry as promised when the vehicle was purchased. *ak also the passenger door regulator was replaced, the roof seam leaked water *jb | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 07/02/2002 | 2 | 10/01/2001 | |
| Driver's side mirror came out of socket while manually folding in for car wash 7/02. replaced by dealer at that time. passenger side mirror came out of socket during manual fold in for car wash 10/02. replaced by dealer. i was told there was no known design defect and replacement mirrors have the same design. this could become a safety issue if it occurs while driving. dt | |||
| 09/06/2002 | 2 | 12/01/2001 | |
| Folding side mirror spring mechanism failed causing the mirror to flop against the side of the vehicle. these mirrors are designed to be folded in and out for clearance at drive-up windows, car washes, etc. the passenger side mirror failed while driving in early september and was repaired under warranty by the dealer in mid-september on 10/19/2002. the driver side mirror failed, this time while folding it back out from the in position to the normal position. since there is no way to rig the failed mirror in place so that the driver can use it, and because of the long wait for a replacement part, this defect presents a serious safety hazard. dt | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 1 | |||
| While having vehicle serviced at dealer technician stated that consumer would have to wait two weeks to get recall repairs done for side view mirror replacement while vehicle was missing mirror. *ak | |||
| 05/28/2003 | 1 | ||
| While traveling on the highway without prior warning the passenger side mirror broke in half. *tt | |||
| 2 | 11/01/2001 | ||
| Both outside mirrors failed. the spring loaded mechanism that holds the mirrors in place failed. i contacted the dealership to order the parts and learned they are on backorder and will be about two weeks to get replacements. i also contacted the chrysler customer service number and was told they had no idea if any changes were being made to the part or not. if they replace these mirrors with the same thing they will malfunction again. this is a large truck, you need outside mirrors to drive it. you need the mirrors to see the vehicles beside you. a recall should be done to ensure that the proper changes are made to these components. i was told there were 1500 of these mirrors on order, so evidently i am not the only one with this problem.*ak | |||
| 08/25/2002 | 1 | 01/01/2001 | |
| The drivers side mirror came lose on the freeway. i had to go to the dealer to fix it. i think dodge should recall the mirrors, because this could cause a major accident. this could also cause damage to the truck, posable even breaking the glass out of the door or windshield! this would most likely result in a deadly car accident. if it wasn't a power mirror the cords wouldn't have stopped it, and instead of the it just dangling there it would become a projectile which could kill a pedestrian! or damage another car. the problem is so small that dodge could fix the problem easily and cost affectively, and avoid all the bad press. *ak | |||
| 07/06/2002 | 1 | 11/01/2001 | |
| Drivers side external rearview mirror base snapped. it now swivel's loosely when driving preventing normal/safe usage.*ak | |||
| 06/13/2002 | 2 | 03/01/2002 | |
| Both outer mirrors snapped and swing un restrained. unable to safely change lanes. the more recent failure was while towing a trailer with children in the vehicle.*ak | |||