Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
04/15/20033779
 We bought our 2003 dodge 2500 diesel ram pickup on january 25, 2003 with 10 miles on it. we noticed it pulled to the right and once in awhile would shake a little, we thought it was out of alignment. on april 27, 2003 we where driving on the freeway at about 80 miles per hour when all of a sudden the truck was violently shaking back and forth. it took everything my husband had to keep us on the road. after what seemed like an eternity he was able to pull onto the shoulder and get it stopped. we decided to try to get to the next town that was 20 miles away. traveling at 40 m.p.h. with our flashers on, it happened again. my husband called the tow truck, and we haven't seen our truck since! the mechanic said a bolt on the track bar mount had come loose and fell out and they would need to replace the entire front axle. spoke to the mechanic today and they received the front axle today. now they need to replace the ball joints, they have been ordered and will take another couple of days. i have spoken to a couple of mechanics today and none of them can figure out why the front axle along with the ball joints would need to be replace because of the loose track bar mount. you can find this on the nhtsa website, sorry i don't have the exact website address. www.nhtsa.dot.gov once in the website go to: complaint search criteria: vehicle 2003 dodge truck
06/15/200360
 To whom it may concern, we recently purchased a dodge quad-cab pickup from east tulsa dodge in tulsa, oklahoma. we purchased it at night, the next day we noticed blemishes/flaws in the paint. we brought it to the dealership's attention they admitted that it is in fact a factory defective paint job. the daimler chrysler district rep. looked at the vehicle and he too admitted that it is a factory defective paint job but he only belittled me and insinuated that i was only being picky. his words were those blemishes aren't going to do anything as if to say why can't you just live it?? if you can do anything at all to help us we would be so grateful! thank you so much for any help, clifford b. rodgers 329 n. date st. jenks, oklahoma 74037 (918)-260-8645 (918)-299-6149 email address kipanddebbie@aol.com