Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - WINDSHIELD WIPER/WASHER
09E009000CHRYSLER LLC E (Equipment)136408/28/2009MFRCHRYSLER GROUP LLC03/13/200903/13/2009
Defect SummaryChrysler is recalling 1,364 windshield wiper modules, p/n 55077098aj, sold during the 2008 and 2009 calendar year for use as aftermarket replacement equipment on my 2002-2009 dodge ram pickup trucks. these wiper module assemblies may be susceptible to water intrusion that could result in partial or complete loss of windshield wiper capability.
Consequence SummaryWhen the wiper system fails, the operator will have reduced visibility which could result in a crash.
Corrective SummaryDealers will replace the wiper module assemblies with vented wiper motor housings free of charge. the safety recall began on august 28, 2009. owners may contact chrysler at 1-800-853-1403.
NotesChrysler's recall no. j11.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - WINDSHIELD
230470610/21/200610021248Cracked windshield due to being hit by a foreign object like a stone. *kb03/26/2007

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
09/26/201128053
 The multi function switch was defective in my vehicle. this caused the following safety concerns with the vehicle: 1) the windshield wipers did not work, 2) the turn signals did not work, and 3) the hazzard lights did not work. i have two problems with the situation: 1) while driving the vehicle during a rain storm on 9/26/2011, the windshield wipers did not work. this caused a safety concern and could have caused a potential accident and 2) while driving the vehicle, the turn signals did not work. this caused a safety concern and could have caused an accident. after taking the vehicle to the local dodge dealership, i was informed that the multi function switch was on back order. to be exact, four thousand multi function switches were on back order per the local dealership and chrysler group customer assistance. neither the local dealership or the chrysler group customer assistance had any idea when the part would be available. i asked both parties why the part is on back order since this is a matter of safety. no answer was given. after further research via the internet, it was determine that other dodge ram truck owners had the same type issue with their multi function switch being defective. it would be great if dodge would notify all owners of the problem with the multi function switch and have them reviewed and/or replaced if needed. this could potentially save someone from serious injury or death from the the multi function switch being defective while driving. my hope and prayer is to have other dodge ram truck owners understand the importance of this problem. it could potentially save their life.