Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - LINKAGES
09E001000CHRYSLER LLC E (Equipment)1800006/06/2009MFRCHRYSLER GROUP LLC01/13/200901/15/2009
Defect SummaryChrysler is recalling 18,000 aftermarket steering linkages used for service on some my 2003 through 2008 dodge ram heavy duty pickup trucks. the subject linkages may experience drag link inner tie rod to pitman arm ball stud fracture, also, the steering linkage damper attaching bracket may yeild and shift on the linkage. the part numbers of the affected assemblies is 52122362aa through 52122362ad.
Consequence SummaryThis could result in a loss of steering control and the restricted ability to turn the vehicle in one direction increasing the risk of a crash without warning.
Corrective SummaryDealers will replace the steering linkage drag link inner tie rod end assembly, and inspect the steering linkage damper bracket free of charge. the recall began on june 6, 2009. owners may contact chrysler at 1-800-853-1403.
NotesChrysler recall no. h46.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .
STEERING - LINKAGES - TIE ROD ASSEMBLY
10V657000CHRYSLER GROUP LLCfrom 08/01/2007 to 09/30/2010V (Vehicle)22274MFRCHRYSLER GROUP LLC12/24/201012/29/2010
Defect SummaryChrysler is recalling certain model year 2008-2011 dodge ram 4500 and 5500 vehicles. these vehicles may experience a weakening and fracture of the left ball stud on the tie rod resulting in the potential loss of steering.
Consequence SummaryLoss of steering control of the vehicle could increase the risk of a crash.
Corrective SummaryChrysler will notify owners and replace the left outer tie rod free of charge. the safety recall is expected to begin during february 2011. owners may contact chrysler at 1-800-853-1403.
NotesChrysler safety recall no. k28.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - GEAR BOX (OTHER THAN RACK AND PINION)
RRT-08-09712/17/200810028388Chrysler:dodge: approximately 2969 vehicles, equipped with an automatic transmission, may have been shipped with a gearshift cable that may slip out of adjustment and not allow low gear selection. *pe03/27/2009

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
STEERING - LINKAGES - TIE ROD ASSEMBLY
PE11009CHRYSLER GROUP LLC04/04/2011Outer Tie Rod Failure
 On december 23, 2010 chrysler recalled (10v-657) certain 2008-2011 ram 4500 & 5500 vehicles for left (driver) side outer tie rod ball stud shear due to misalignment.the vehicles may experience a weakening and fracture of the left ball stud on the tie rod resulting in the potential loss of directional stability.odi is aware of 12 complaints of similar failures on 2008-2011 ram 2500 & 3500 vehicles.a preliminary evaluation has been opened to assess ball joint related issues on the subject vehicles.this investigation will determine if the subject vehicles have a similar steering system design that might also present a risk of ball joint failure.

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
10/31/201135500
 Took my 2008 dodge ram 1500 4wd in for oil change and was told that the left and right outer tie rods were severely worn out and needed to be replaced. this is at 35,500 miles, truck is only used on road and and has never been off road. seems this is a common early wearout item on these trucks. why?
11/03/200812798
 Tl*the contact owns a 2008 dodge ram. while driving 65 mph on normal road conditions, the vehicle unexpectedly wandered to the left. this was a sudden change in direction. the driver pulled over to the side of the road and noticed that the tires exhibited excessive wear. the vehicle was taken to an authorized dealer and they stated that the grease seal was leaking. the grease seal, steering linkages, and both tie rod ends were replaced. the vin was excluded from nhtsa campaign id number 09e001000 (steering;linkages), although the failures were identical. the failure mileage was 12,798 and current mileage was 13,534.
STEERING - LINKAGES
12/11/20096400
 Tl*the contact owns a 2008 dodge ram pickup truck. he stated he was involved in a crash while driving 55 mph. the front air bags did not deploy at the time of the impact. while exiting the highway, he attempted to steer to avoid hitting an approaching vehicle but the steering wheel would not respond. the vehicle crashed into a concrete barrier along the highway head-on. later, he received nhtsa campaign id number 09e001000, steering linkages; however when the dealer was contacted they stated that his vin was not included. the passenger sustained moderate injuries which include head contusions, several cuts from the glass, neck injuries and cracked ribs. the driver sustained minor injuries to the head. neither the driver or passenger's side air bag deployed. repairs were made to the vehicle and covered under his insurance. the failure and current mileages were under 6,400.
05/08/200925000
 Tl* the contact owns a 2008 dodge ram. while driving approximately 35 mph she heard rattling in the front end of the vehicle. the vehicle was taken to an independent mechanic on two separate occasions. the front stabilizer end links and the shock brackets were replaced. also the tie rods were replaced at an authorized dealer. the technician stated the failure was related to the recall under nhtsa campaign id number 09e001000 (steering;linkages). however, the vin was excluded from recall defect. the failure mileage was 25,000. the current mileage was 41,000.