Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES - HOOD - LATCH
11/01/2006112/10/2003
 1995 dodge ram 2500 4x4 with numerous problems. customer states his vehicle was towed to the dealer for a recall repair and the front coil spring seats to be repaired because they were unsafe. he stated the truck needed and had other repairs too. *kb the consumer stated the dealer did not comply with the recall. the dealer welded reinforcement brackets to the towers and did not check for cracks. the consumer also stated as he left the dealer, he hit a bump and the hood popped open. consequently, the consumer crashed into the jersey barriers. *jb
01/01/19011
 1995 dodge ram 2500 with recalls concerns customer states that the recalls have not been fix by the dealer and it almost got him killed**cc the consumer stated there was a recall on the secondary hood latch and the dealer told him they could not perform the recall, because the primary latch was defective. upon leaving the dealership, the consumer hit a bump and the hood flew up over the windshield, which caused the consumer to loose control of the vehicle, and subsequently hit a jersey barrier. the consumer also stated the dealer didn't perform the coil spring tower recall sufficiently. the consumer stated the dealer didn't use a wrench, they just tack welded the plate on each tower. the recall was suppose to take 5 hours, however the consumer stated they were done in 15 minutes. *jb
02/28/2002108/01/1994
 While traveling about 2 or 3 miles from home suddenly the hood flew up and obstructed view and broke hood and winshield. fortunetly, there was no other traffic on the road. this just happened and we looked on the internet to see if there were problems with the hood and the latch. we will contact the dealership and discuss problem. please advise of necessary steps. thank you. *ak
11/22/2000
 While driving 60 mph and without prior warning hood flew open. consumer was able to pull over safely. *ak