Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/16/2010 | 84645 | ||
| Pep boys futura adventurer lt 265/75r16.i had two delamination events with severe vehicle damage on two totally different dates and sets of tires of same brand and size | |||
| 12/13/2009 | 382000 | 1 | |
| 5/31/2008 i purchased 4 definity dakota a/t lt265/75r16 tires for my dodge ram pickup. about a month or two later, one of rear detreaded and i had it replaced under warranty. in december 2009 and then in january 2010, the two front tires detreaded (passenger side in dec, driver side in january). this was followed last night 2/26/2010 with a violent detread of the driver rear tire. the dot numbers involved were upw8 pa9 0108 (front tires) and upw8 pa9 4307 (rear). *tr | |||
| 02/26/2010 | 384181 | 1 | |
| 5/31/2008 i purchased 4 definity dakota a/t truck tires lt265/75r16 for my 1995 dodge ram pickup. one of them detreaded almost immediately but was replaced under warranty. december 2009, my front right detreaded at 40 mph while driving on a city road. early january, the front left detreaded driving 65 mph on the fl turnpike, leading me to suspect a defect. last night, my left rear detreaded while driving 70 mph on i-75, nearly causing a roll-over. significant damage to my truck body occurred as the tread spun around cutting through sheet metal. *tr | |||
| 03/08/2009 | |||
| Tl*the contact owns a 1995 dodge ram 2500. while driving 60 mph, the front passenger side tire blew out. the contact lost control of the vehicle and drove into a ravine. the vehicle was destroyed, but the contact was not injured. the police arrived and filed a report. the contact filed a complaint with the store that sold him the tires. a representative from the tire store stated that they would rectify the issue with the tire or the vehicle. the tires were purchased from les schwab located in pine view, oregon. the tire information was unknown because the contact gave them back to the store. the vin and mileages were also unknown. | |||
| 1 | 10/18/2000 | ||
| Consumer purchased 4 brand new tires on oct 18,2001, however on or around oct 31,2001 consumer went back to the store to try and get replacement tires because 2 out of the 4 tires had wear bars showing, the manager informed consumer there was no warranty even though the tires were only 1 year old, the tires were then rotated and placed on the front of vehicle, because the other 2 tires were still good, consumer has since replaced all 4 tires and is seeking reimbursement for the worn tires that were replaced. tire size lt 23585r16, no other tire info given. (parents, claire & tony scheen on behalf of daughter christine scheen.)*jb | |||
| 07/08/2002 | 139291 | 1 | |
| While driving at 65 mph, right rear tire had a blowout on a 1995, dodge, ram 2500 which damaged the vehicle. aftermarket equipment installed at 108,314 miles, tire size 265/75r16, and the dot# upw8cit418. cooper manufacturer was notified, cooper has replaced the other 3 tires at no cost. *ak *nlm | |||
| 12/30/2000 | 3 | 10/01/1995 | |
| 3 out of 4 of these tires have had high speed tread separation followed by blowouts and vehicle damage. after the first failure, michilin directed me to have one of their dealers inspect the tire(s). the dealer's letter indicated that the tires are defective and that they were properly maintained, had correct pressures, etc. at this point i am out over $1000 not including the insurance company's $3500 loss for vehicle damages. after sending the failed tires to michlin, michlin offered to pay my out of pocket expenses provided i did not disclose details of the failures, provided i did not tell anyone that they had paid me, provided i would not let the insurance company subrogate the loss on my behalf. what should i do at this point. i still have the intact 4th tire. *ak (dot number: bf11aku088 tiresize: lt245/75r) | |||
| 07/05/2001 | 1 | ||
| While backing out of a garage brakes failed to engage, allowing brake pedal to go all the way to the floor. poor performance of brake system caused vehicle to back into a car, causing $700 damage. consumer was informed that front left wheel bearing was in poor condition. please provide any additional information/attachments.*ak technician replaced r&r left frony wheel bearing, hub and rotor assembly, the brakes are wearing more on indoard pad, left front tire is worn on the inside. nlm | |||
| 12/30/2000 | 1 | ||
| In addition to the lost tire there is approximately $2500 damage to the vehicle. the company refuses to acknowledge their responsibility unless i first purchase another tire from them and send the original tire back to them. (this is after i driving/using three hours of my time to bring the tire into one of their centers for inspection.)*ak (dot number: bf11aku088 tiresize: lt245/75r1) | |||
| 2 | |||
| We had 2 sets of goodyear tires on this truck. the 1st set (original equipment) separated on a trip to calif. from nevada. we were fortunate to feel something wrong & stop. the 2nd set is the set that we have all of the info on. it also seperated on the drive to calif. from nevada. it seperated without warning & did extensive damage to the trk. the wheel well was gone, the body was damaged & the bumper rubber was torn off, in addition to bending the bumper. both instances happened during family trips. we saved the tire & have pictures of the damage. this truck was not used commercially. we contacted goodyear & they claimed to have no knowledge of this kind of problem with the tire. they suggested that the tire was underinflated. this trk was always expertly maintained. we were very concerned for our family's safety and the last tire seperation was the last straw, so we sold this truck. *ak (dot number: md11amhv42 tiresize: lt245175r1) | |||
| 06/06/1996 | 7 | 06/06/1995 | |
| Vehicle causing right front tire to wear excessively. tire replace three times and alignments performed seven times while under warranty. tires are not defective. | |||
| TIRES - SIDEWALL | |||
| 11/01/2005 | 65000 | 2 | 03/03/1996 |
| Dt*: the contact stated while traveling 30 mph, the sidewall split causing the left rear tire to blowout. no lights illuminated on the dash. there were no problems with the steering prior to the incident. there was only 2,000 miles on the tire. the tire dealership was informed. updated 09/19/06. *jb | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 1 | |||
| The spare tire fell to the ground from the original rack. the cable which kept the wheel and tire suspended in the rack rusted, at the point close to the end of the cable. *dt *jb | |||
| TIRES - TREAD/BELT | |||
| 09/05/2007 | 40000 | 1 | 02/01/2002 |
| Tl*the contact owns a 1999 dodge ram 2500. the vehicle has kumho venture, size lt245/75r16 tires (na). while driving 65 mph, the contact heard a loud pounding noise coming from the front of the vehicle. the consumer stated the vehicle was hard to control but was able to bring truck to a stop. the tread separated on the front driver side tire. as of september 7, 2007, the dealer had not inspected the tires. the failure and current mileages were 40,000. *updated 12/12/07 *bf updated 12/12/07 *tr | |||
| 05/11/2003 | 192000 | 0 | 05/01/1995 |
| Third tire separation from a set of four tires purchased from american tires. the tire is goodyear wrangler gsa lt265/75r16 load range d. the second tire separation caused damage to the vehicle.*jb | |||