Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
01/03/20071962002009/20/2006
 My 96 ram 2500 has a major steering/handling problem at or about any high speed if i hit any potholes, rough spots, or if i turn my steering wheel to the left for a prolong period of time my steering wheel starts shaking like i have blown a tire violently shaking/hopping so erratic that it shakes a 20 lb backpack off of my passengers seat and on to the floorboard. i have to bring the truck to an immediate stop to elevate the problem. this works until the next bump or rough spot in the road. the other day my girlfriends brother was following me in my 98 taurus and said that he thought for sure i was going to roll or lose control. he stated that my front wheels were shaking violently left to right although i was in a straight on my steering wheel. i have had the truck in the shop several times 1. converse county motors, douglas, wyoming. the mechanic stated that the track bar was faulty so it was replaced by the next shop listed below. amount spent at this shop with being an employee was $40.00 labor and $214.19 for a complete replaced front driveline. 2. ok wrecking, douglas, wyoming- i have taken the truck to this shop after replacing the steering stabilizer shock, passenger side tie rod, front shocks, and front brakes. they replaced track bar and front brake lines. total spent this repair $432.60 they notified me that the front end components were now tight and it shouldn't do it anymore no such luck!! to my dismay i still can't get this problem resolved i have heard about this problem quite frequently nhtsa please come drive my truck and you will be shocked at this problem!!!! major safety problem with steering and handling!!! *jb
 When driving their is a lot of play in the steering which causes oversteering somitimes, and constant wear on the steering joints or the tracking bar. dealer has been contacted. *ak
STEERING - HYDRAULIC POWER ASSIST SYSTEM
04/15/19973
 When starting vehicle in morning, there is no power assist. the vaccum system loses power overnight. have to wait a while before restarting & to move. took to dealer for repairs, but informed it was a design flaw & could not change or fix the problem. *ak
STEERING - LINKAGES
02/01/1998302/01/1998
 This part has been replaced 3 times since i bought the vehicle. first time was at 62,000, when it quickley developed lose steering and then again at 100,000 miles and now at 157000 miles. when i had the second one done i was told that this was a common problem with this truck. the dealer said that dodge had made a correction to this part and that the one they put on at 62,000 miles was the new model. but it failed at 100,000. i contacted dodge and they claimed they have had no problems, but the dealer said there has been and also the front end shop that replaced the one at 100,000. i feel this could be a safety issue if it let go completely while driving. i would be glad to help you research this problem.*ak
STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT
12/11/199707/25/1996
 Drive shaft/cruise control, and battery malfunctioned. the original tires on the vehicle wore out within 20 months after it was purchased. the keyless entry system does not always operate properly. owner indicated a 2-point beltrestraint system.however, the equipment listing a unibelt restraint system.