Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
020010101/19/2001618392Some customers may experience a situation in which the rear of the vehicle sits too high to attach their fifth wheel or goose neck trailer to the trailer hitch turnable. *jb04/12/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
01/25/2006236000211/30/1995
 I have a 1996 dodge ram 2500 4x4 with 5.9l turbo diesel. the front passenger side spring/shock tower is ripping from the frame, driver side is cracked. dodge will do nothing be cause it doesn't fall within their recall dates. safety recall no.835. this as far as i am concerned means nothing, my vehicle was built early summer of 1995, not sure exactly. this is a big problem i am without a vehicle. chrysler told me to file a complaint, and so i am. vin#3b7kf23c7tm100283. thanks, mike stanley. *nm
01/09/2002
 When braking vehicle pulls hard to the left. dealer has been notified. feel free to provide any further information.*ak
 When truck is being driven at 65 mph, and a bump in the road is hit, driver's side front wheel bounces out of control. this has been an ongoing problem for over a year. dealereship is not able to duplicate this problem. please provide any furhter information.*ak
SUSPENSION - FRONT
03/17/200358000203/11/2003
 Dodge ex cab 2500 4x4 shakes violently on the highway, just aligned by the dealer i was told it was a normal dodge problem and had something to do with the factory front end parts. *jb
10/03/199804/06/1996
 Problems with front end shaking violently at 60mph after going over a series of bumps in the roadway.
SUSPENSION - FRONT - CONTROL ARM
5
 Between jan.1998 through oct. 1999 vehicle has been through 5 track bar (axle replacements) and three ball joint replacements. *mjs
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
04/01/20051020001
 Recall campaign 04v596000 concerning ball joint wear. vehicle was making a clunking noise while driving over bumps, pot holes or uneven road surface. vehicle was taken to a repair shop, and mechanic determined that both upper ball joints needed to be replaced. manufacturer was contacted. manufacturer informed the consumer that his vehicle probl was not covered under a recall.*ak
SUSPENSION - FRONT - SHOCK ABSORBER
10/30/1996
 Both front tires severely cupped and this was due to inadequate shocks in the front.
12/12/1996112/01/1996
 Shocks failed.
SUSPENSION - FRONT - SPRINGS - COIL SPRINGS
04/10/2000211/01/1995
 All of these applied to my moms truck of was built only months before mine and of chrysler will not authorize to fix, the suspension is the latest., it broke on monday and my moms received her notice last friday, chrysler will not autorize dealer to fix even thow they are aware it is the same as recall.????? why ???? they say the cutoff is march of 95 and my trucks clearing date is 9/95, its the same problem and is very dangerous, the spring perch is broken in half on drivers side, this is were all the weight of the trick sits on the front and the pass side is cracked, if you have any questions i will fax the recall notice and pcitures of my truck. thanks. *ak
SUSPENSION - REAR
5
 Between jan.1998 through oct. 1999 vehicle has been through 5 track bar (axle replacements) and three ball joint replacements. *mjs