Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/30/2012 | 129000 | 1 | |
| Headlights stopped working while driving at night. headlight switch is not safe to handle load of electricity from the headlight and marker light wires. i have replaced switch 4 times and still same problem. lights stop working because the switch melts and begins to burn. the recall for 1997 dodge ram headlight switch should have been extended for all models built in that year. *tr | |||
| 07/30/2012 | 129000 | ||
| Headlights stopped working while driving at night. headlight switch is not safe to handle load of electricity from the headlight and marker light wires. i have replaced switch 4 times and still same problem. lights stop working because the switch melts and begins to burn. the recall for 1997 dodge ram headlight switch should have been extended for all models built in that year. | |||
| 01/01/2011 | 180000 | ||
| 1997 dodge ram 2500, with overheating head lamp switch. concerns with the potential for fire! | |||
| 10/13/2009 | 100000 | ||
| Tl-the contact owns a 1997 dodge ram 2500. the contact noticed small cracks in the instrument control panel cluster. the cracks manifested into large, triangular, sharp, plastic chunks that are falling inward into the vehicle and also flying through the window when he was driving. the vehicle was taken to the dealer who stated there are no recalls or warranty on the vehicle and he would have to pay for the repairs. he notified the manufacturer who stated they had calls in regards to the failure, but they did not provide any assistance. the vehicle has not been repaired. the failure mileage 100,000....mw | |||
| 04/20/2005 | 161000 | 1 | 08/10/1998 |
| The outer dash silencer pad caught on fire and burned the clutch and fuel lines. it fried the computer, the occupants were almost killed. there was a recall issued #737, in august 1997. the customer was not notified of the recall. the consumer paid all repairs out of pocket. the manufacturer was notified, but the claim was denied. chrysler will not help the consumer with the repair bills, tom kelly made a decision and the consumer was told that he does not communicate with people and his decision was final. the consumer had no problems with vehicle before the incident and was out of state when it happened. the consumer realized the recall was for dodge trucks built march 7, 1997 through may 15, 1997 and the consumers vehicle was built on may 16, 1997. *jb the alternator was inoperative due to a bad pcm which was replaced. the a/c had become inoperative after the pcm was replaced. *sc *jb | |||
| 04/26/2003 | 1 | ||
| When the consumer pulled out of a gas station, there was a smell of plastic burning. suddenly flames appeared under the hood. the mechanic stated the main bolt for the 120 amp vibrated off, which caused the wiring to heat up and catch fire. *jb | |||
| ELECTRICAL SYSTEM - BATTERY | |||
| 03/01/1998 | 1 | 03/01/1997 | |
| Battery & ignition failed. *yc | |||
| ELECTRICAL SYSTEM - IGNITION | |||
| 03/01/1998 | 1 | 03/01/1997 | |
| Battery & ignition failed. *yc | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY - RELAY | |||
| 06/10/2002 | |||
| While driving 45 mph consumer saw flames under hood. dealer replaced relay switch and solenoid.*ak | |||
| ELECTRICAL SYSTEM - STARTER ASSEMBLY - SOLENOID | |||
| 06/10/2002 | |||
| While driving 45 mph consumer saw flames under hood. dealer replaced relay switch and solenoid.*ak | |||
| ELECTRICAL SYSTEM - WIRING | |||
| 05/19/2005 | 120000 | 1 | 01/15/2000 |
| Dt: consumer noticed there was smoke coming from the dashboard above the headlight switch while driving. immediately consumer turned the engine and the headlights off. after a couple of minutes it stopped smoking. after waiting several minutes, the engine started, but the headlights would not come on. consumer called dealership, and was informed that there was no recall for make and model. dealership has not checked this vehicle. consumer checked the nhtsa website and found a recall for the 3500 series but not the 2500 series. discovered this is not an isolated incident. vehicle has not been repaired yet due to expense. *tt | |||
| 11/28/2001 | 1 | 08/01/1997 | |
| The engine would not stop running. wiring to fuel solenoid started burning. engine started to shutdown and the starter engaged. this appears to be common because a cummins dealership mentioned that it happens often on dodge trucks and so did another dodge dealership once the vehicle gets around or above 75,000 miles. the new solenoid is different from the original. how ever dodge says that the vehicle is out of std warranty and will not assist. if reserached you will find that in other applications this engine does not appear to have a problem with the solenoid. | |||
| 12/01/2000 | 1 | 10/01/1996 | |
| Around 6 months ago a plume of thick black smoke exited the engine compartment. i inspected the engine but could not locate the source and figured it might have been something falling on the exhaust system. recently i discovered melted and corroded wires leading to the fuel preheater. no fuse was blown. i have not taken this vehicle in for repair yet, so the cost estimate is simply a guess. if a short existed in the preheater, then the fuse should have blown. either the fuse is to large, or the wire size is too small for the application.*ak | |||
| ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD | |||
| 06/10/2002 | |||
| While driving 45 mph consumer saw flames under hood. dealer replaced relay switch and solenoid.*ak | |||