Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| OTHER | |||
| 10/18/2006 | 98000 | 1 | 02/15/2005 |
| The upper dash cover cracking in multiple areas. the cracks started small at the corners of the defrost vents and have extended over the entire area of the dash. the cracks are more severe on the drivers side. *jb | |||
| 05/10/2002 | 2 | 06/08/1999 | |
| Dash cracked in maltiple places with pieces falling out and windshild cracking | |||
| 05/24/2002 | 97360 | 1 | 05/01/2001 |
| On trip to camping ground in sierra nevada mountains, started to smell hot brakes although i had not been using them at that point. thought brake shoe may be dragging or that it could be another motorist. approached camp ground with growing certainty it had to be my truck. after parking in camping space and shutting down motor, i noticed smoke issuing from under hood. opened hood to investigate and found flames licking up firewall/toe board. inspection revealed that firewall insulation had fallen down onto exhaust pipe and started on fire between the insulation and the toe board/firewall. some exhaust header wrap was on the exhaust pipe but it had loosened. the area of contact with the insulation was covered with the header wrap but it did no good. i was unable to push the remaining insulation piece out of contact with the exhaust so the return trip home *two days later) was very nerve wrecking. the recall service was improperly done. *jb ***dimsii ivoq entry posted after 12/12/02 cut-over to artemis***762404 | |||
| 05/15/2003 | 20000 | 20 | 10/01/1998 |
| The cup holder in my 1997 dodge ram 3/4 ton pickup is not properly designed. as supplied the cup holder has cut outs on the sides. the cup holder also has a base plate that supports the bottom of the cup. the base plate does not allow cups to fit low enough into the holder to enable the front and back portions of the cup holder to make good contact. taller cups like the typical fast food drink cup is only supported by the bottom with no side support or just around the ring where the cup changes sizes in the case of the larger cups. with the majority of coffee cups the cup holder provides support in only a couple of locations. the problem is when the cup holder is in use as designed and the driver makes a right or left turn at normal driving speeds the cup will flip out of the cup holder spilling the contents on the occupants and the electronic systems of the vehicle. this has happened a number of times in my vehicle. i have not had a motor vehicle accident involving other vehicles but have sustained comprehensive damage due to a soft drink being spilled in the radio/cd/tape player. i have not met anyone yet who owns or owned a dodge pickup of this body style that has not experienced this same problem. an employee at the dealership i purchased this vehicle from in 1998 agreed that the cup holder was unsafe and poorly designed when i brought the vehicle in the first time this happened to me resulting in the destruction of the sound system. when i tried to inform people about the problem the dealer threatened to sue me. the dodge corporation complaint hot line indicated that i was the only person who had ever called and complained when i called in the spring of 1999. *nlm | |||
| 10/04/1997 | 1 | 06/01/1997 | |
| Recall component failure prior to recall notice resulting in fire, recall repairs after incident were not performed properly (97v-126). mjs | |||
| 1 | |||
| Head liner fell apart. | |||