Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 06/01/1997 | 4 | 03/03/1997 | |
| Transmission has been serviced or repaired four times. | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 10/01/1997 | 2 | 11/01/1996 | |
| Transmission failed to shift correctly under normal driving circumstances. vehicle was still under warranty so we took it to wester dodge in seaside, ca for repair. service dept changed the valve body, wasn't at seals had internally failed. replaced the whole transmission. two years later same problem arises at this time vehicle warranty is up. dodge dealer refuses to repair and warrant problem. took truck to certified transmission in gilroy, ca . they found that the seals were bad in transmission and broken bell housing and overdrive housing bolt holes were stripped. *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||
| 02/15/2000 | 2 | 03/01/1997 | |
| On four occasions after encountering rough pavement or railroad tracks the front end of the veh has started to shake violently, necessitating coming to a complete stop to regain control. had steering damper and traction bar replaced at 36768 miles. again at approximately 45100 miles had same violent shaking of front end when crossing railroad tracks. feels as if truck is flying apart and out of control until able to come to complete stop. selling dealer has recommended replacing steering stabilizer. will *ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - COOLING UNIT AND LINES | |||
| 07/03/2003 | 0 | 1 | |
| Transmission cooler line needs replacing. the cooler line has a plastic coupling in it that could melt and cause a fire or sudden loss of transmission under load. dealer will replace a cooler line on a gasoline engine per recall but not on a diesel. my truck is a diesel, and think that the line should be replaced as the plastic coupling melted on a friends truck that is the same as mine (diesel). i called the dodge dealer and they will not replace the coupling/line as not gasoline engine. i feel this is a safety hazard effecting all modles with this plastic copuling. *ak | |||
| 01/05/2002 | 1 | 06/01/2097 | |
| The two metal transmission oil cooler lines were installed during truck assembly without sufficient spacers to prevent abrasion against each other. this allowed one line to rub a hole into the side of other line resulting in transmission fluid being sprayed against hot engine compontents and could have resulted in damage to the transmisson or a fire in the engine compartment.*ak | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 1 | |||
| Four wheel drive unit jerking. | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 03/15/2006 | 87300 | 1 | 04/14/1997 |
| My abs and brake warning light came on and i lost my abs. in searching for the problem, i found oil dripping from my rear differential cover. i removed the cover and found that a ring gear bolt head had sheared off and damaged the abs exciter ring. the differential could have locked up and caused an accident. a mechanic advised it appeared the bolt failed due to a stress fracture. the dealer would not cover the repair since the vehicle is out of warranty nor would a daimler chrysler rep. i telephonically spoke with. i have the failed part and photos.*jb | |||
| 01/21/2002 | 1 | 09/01/2097 | |
| While driving 45mph the atni-lock rear brake warning light came on. a few minutes later, while pulling out at a stop sign the rear differential made a loud noise. the rear differential had came out for lack of a better term. i have all the parts and pieces from the differential. the pinion gear was in pieces in the bottom of the housing. the ring gear had several teeth missing and/or damaged. the anti-lock brake sensor/equipment was also damaged.the only parts that were not replaced were the axles and the housing. cause of the defect is still yet undetermined.*ak | |||
| 12/22/2000 | 3 | 09/01/1999 | |
| Oil leaks from rear axle and causes rear brakes to malfunction.*ak | |||
| 08/08/1998 | |||
| Consumer has been experiencing problems with axle and driveshaft. also, when applying brakes, their vehicle pulls to the right. the manufacturer has been contacted. *ak | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT | |||
| 04/12/2001 | |||
| Vehicle was making a howling noise in rearend. consumer was referred to contact a dodge dealer once independent mechanic completed repair. mechanic had seen alot of problems with that model. mecahnic had to replace both pinion bearing and axle bearings. *ak | |||
| POWER TRAIN - CLUTCH ASSEMBLY | |||
| 04/20/2005 | 161000 | 1 | 08/10/1998 |
| The outer dash silencer pad caught on fire and burned the clutch and fuel lines. it fried the computer, the occupants were almost killed. there was a recall issued #737, in august 1997. the customer was not notified of the recall. the consumer paid all repairs out of pocket. the manufacturer was notified, but the claim was denied. chrysler will not help the consumer with the repair bills, tom kelly made a decision and the consumer was told that he does not communicate with people and his decision was final. the consumer had no problems with vehicle before the incident and was out of state when it happened. the consumer realized the recall was for dodge trucks built march 7, 1997 through may 15, 1997 and the consumers vehicle was built on may 16, 1997. *jb the alternator was inoperative due to a bad pcm which was replaced. the a/c had become inoperative after the pcm was replaced. *sc *jb | |||
| POWER TRAIN - DRIVELINE | |||
| 05/31/2002 | |||
| One of the straps that hold the tank up to vehicle broke and caused rear of tank to hang down. consumer could hear metal shield of driveline hitting grond. please provide any further information. *ak | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 04/12/2001 | |||
| Vehicle was making a howling noise in rearend. consumer was referred to contact a dodge dealer once independent mechanic completed repair. mechanic had seen alot of problems with that model. mecahnic had to replace both pinion bearing and axle bearings. *ak | |||
| POWER TRAIN - DRIVELINE - DRIVESHAFT | |||
| 08/08/1998 | |||
| Consumer has been experiencing problems with axle and driveshaft. also, when applying brakes, their vehicle pulls to the right. the manufacturer has been contacted. *ak | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 07/11/2007 | 57000 | 1 | 12/01/1996 |
| Tl*the contact owns a 1997 dodge ram 2500. while driving 60 mph, the transmission shifted into neutral on its own and nearly caused numerous crashes. the contact took the vehicle to a mechanic and was informed that a nut on the fifth gear was disengaged and caused the failure. dodge stated that there was a remedy for the failure, but there was no recall. the current mileage was 57,400 and failure mileage was 57,000. updated 01/02/08.*lj updated 12/12/07 *tr | |||
| 05/27/2004 | 107540 | 1 | 09/26/1996 |
| Dt: when shifting from fourth to fifth gear the bolt holding 5th gear in place came off the shaft which allowed the 5th gear to move and no longer be in position to function. this problem feels as if you were shifting from forth gear to neutral instead of 5th gear. dealer was familiar with this particular problem and indicated that it's common to these vehicles.*ak consumer feels that chrysler should be responsible for a recall and should cover the cost of repairs.*sb *nm | |||
| 1 | |||
| The transmission failed prematurely. *mjs | |||
| 02/10/1999 | 2 | 04/01/1997 | |
| While driving at freeway speed 5th gear suddenly lets go; acts like suddenly pressing clutch while at speed. problem appears without warning, startles driver and leaves driver without power to avoid vehicles approaching in rear. only response is to move to right without power to avoid accident. had repaired by az dealer first time with new redesigned parts and same problem happened exactly one year later on 2/10/00 at 87615 miles. problem fixed with same parts again by ca dealer. this is a safety issue. the truck is not capable of driving in 4th gear at freeway speeds (truck has 4:10 ring and pinion). both transmission mechanics have repaired several vehicles with same problem.*ak | |||