Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, AIR - DISC - ROTOR
03/02/1998207/12/1997
 Vehicle shakes violently when brakes are applied. qcaw
SERVICE BRAKES, HYDRAULIC
04/17/19971002/01/1997
 Brake components (pads, calipers, lines) have failed two to three times.
SERVICE BRAKES, HYDRAULIC - ANTILOCK
01/20/200772000310/15/1997
 Tl*the contact owns a 1997 dodge ram 2500. the brake lines have rusted in three places. the failures occurred near the master cylinder and the frame rail. while approaching a stop sign at approximately 10 mph, the brakes failed. the brakes also failed in his driveway and at a drive through window. the brake lines were replaced in parts since the dealer no longer sells the all of the original parts. the dealer diagnosed the failure and stated that it occurs as though it were normal wear and tear. the vehicle is considered an 8800 due to the weight class. the vehicle is up-to-date on its routine maintenance. the failure mileage was 72,000 and current mileage was 94,000. updated 03-04-08 *bf the rear brakes started to lock up ever since the brakes lines starting to deteriorate. updated
06/12/2006163647109/02/1996
 Dt*: the contact stated while parking the vehicle, the brakes were applied and the pedal went freely to the floor. upon inspecting the vehicle, the contact noticed the brake lines were deteriorated and there was brake fluid all over the engine. the dealership and manufacturer have not been alerted.
05/07/20061911101211/16/1996
 I purchased a 1997 dodge 2500 ram pickup truck in november of 1996. within a few weeks i experienced a brake failure when i hit the brakes hard. i managed to change lanes to avoid an accident and tried many times after that to get the brakes to fail. but it didn't happen again until almost a year later. same result, no accident and couldn't repeat the problem. i brought the vehicle to the dealer for some warranty work and reported the brake failure to the service manager. they tested the vehicle many times and still could not produce brake failure. the problem occurred eleven times more since the last failure and this time i had an accident. fortunately, i was able to miss the stalled vehicle in front of me by changing lanes and hitting a car along side going the same speed. this resulted in property damage to both vehicles but no bodily injury. if i had continued straight into the stalled vehicle, going about 30-35 mph, i would have caused serious bodily injury to the passengers of the stalled car. my truck has the diesel option and weighs over 9000 pounds. it would have crushed the stalled honda and injured all the occupants. to date, only normal parts replacements have been done on the brake system and the brake computer has never been replaced. the vehicle will be going in to the local dealer for replacement of the brake computer at my cost and my request for replacement. *nm
01/21/2002109/01/2097
 While driving 45mph the atni-lock rear brake warning light came on. a few minutes later, while pulling out at a stop sign the rear differential made a loud noise. the rear differential had came out for lack of a better term. i have all the parts and pieces from the differential. the pinion gear was in pieces in the bottom of the housing. the ring gear had several teeth missing and/or damaged. the anti-lock brake sensor/equipment was also damaged.the only parts that were not replaced were the axles and the housing. cause of the defect is still yet undetermined.*ak
11/01/2000
 Brakes pulled hard right, replaced brakes and had them serviced, now they pull hard left. requires major steering correction to maintain intended vehicle course. occurrs every time brakes are applied, and i fear a collision every time i use the brakes. servicing has not helped, problem lies within the design of the brake system. *ak
10/10/19996003/01/1999
 Anti-skid brake control failed to work. dealer informs this is not a warranty repairable item, nor is it covered under chrysler 100,ooo mile maximum wrap warranty. non wear safety components such as air bags, anti skid brakes, should be covered the length of the service contract period. this is a safety defect. *ak
03/20/1999100003/01/1999
 Vehicle makes a hard left turn when braking. dealer advised it to be front end alignment, ( which they don't do) or brakes or tire problem. brakes were replaced, front end aligned, tires were replaced without any impact on condition. further research and time and $ spent finds chrysler has a tsb #05-03-97 that tells you to put a spacer between the hub and wheel of varying sizes untill you find one that changes the front end geometry till it nolonger pulls. this is after you have filed brake componets. if this does not cure the problem , then you are to replace the entire hub assy which then may cause you to have to go through the trial and error shim business again. this vehicle is dangerous to drive and warranty including chryslers maximum wrap warranty will not cover this fix accourding to auffenburg and a dealer in olathe ks i stopped at last week. a person , if they had the funds could literally spend thousands of dollars on trial and error fixes on this braking problem on dodge 4x4 pickups. also cape girardeau mo atty don thomason had a client that was injured in an accident with a pickup that had the same problem after multiple attepmt to fix it. chrysler needs to fix this before people are killed. *ak
04/22/199806/10/1997
 Steering wheel and wheels locks up when applying brakes. cannot stop. also, can't turn the wheels, has to let up the brakes before the wheels will turn. *ak
04/27/1997
 While braking engine swerves and pulls to the right.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS
12/22/2000309/01/1999
 Oil leaks from rear axle and causes rear brakes to malfunction.*ak
112/31/1996
 On several occasions the brakes / calipers / pads / rotors failed. *yc
5
 Brakes overheat and pull hard continually.
2
 When applying the brakes the vehicle pulls to the left or right. dealer has seen vehicle twice and still no solution. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC
11/14/2001104/01/1997
 Premature front brake failure and maufacturer fails to repair even though there is a tsb on it! *ak
08/08/1998
 Consumer has been experiencing problems with axle and driveshaft. also, when applying brakes, their vehicle pulls to the right. the manufacturer has been contacted. *ak
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER
112/31/1996
 On several occasions the brakes / calipers / pads / rotors failed. *yc
01/01/1996209/16/1996
 Right front brakes do not respond in a safe maner, causing a hard pull to the right when brakes are hot. owner believes that the calipers are bad.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS
112/31/1996
 On several occasions the brakes / calipers / pads / rotors failed. *yc
03/02/1998207/12/1997
 Vehicle shakes violently when brakes are applied. qcaw
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR
112/31/1996
 On several occasions the brakes / calipers / pads / rotors failed. *yc
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM - SHOES/LININGS
03/02/1998207/12/1997
 Vehicle shakes violently when brakes are applied. qcaw
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
01/20/200772000310/15/1997
 Tl*the contact owns a 1997 dodge ram 2500. the brake lines have rusted in three places. the failures occurred near the master cylinder and the frame rail. while approaching a stop sign at approximately 10 mph, the brakes failed. the brakes also failed in his driveway and at a drive through window. the brake lines were replaced in parts since the dealer no longer sells the all of the original parts. the dealer diagnosed the failure and stated that it occurs as though it were normal wear and tear. the vehicle is considered an 8800 due to the weight class. the vehicle is up-to-date on its routine maintenance. the failure mileage was 72,000 and current mileage was 94,000. updated 03-04-08 *bf the rear brakes started to lock up ever since the brakes lines starting to deteriorate. updated
01/03/2005979501
 Traveling at 40 mph, heard apop, rear break line ruptured, due to early corrosion of galvinized brake lines. no rear brakes. was able to get of road. dealership asked if its a northern truck, says it's non-warranty. repair pending - estimates range from $600 to thousands (dealer) *jb
12/31/2004118000107/05/2000
 Vehicle lost braking while applying the brakes at 25 mph. consumer was able to stop the vehicle without any incidents. vehicle was towed to a repair shop, and mechanic determined that the problem was an erupted metal brake line due to corrosion. dealer and the manufacturer were not notified.*ak broken brake line was replaced. the rest of brake lines had to be replaced because of severe corrosion and danger of bursting. *bf *nm