Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 0200101 | 01/19/2001 | 618392 | Some customers may experience a situation in which the rear of the vehicle sits too high to attach their fifth wheel or goose neck trailer to the trailer hitch turnable. *jb | 04/12/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 35000 | 1 | ||
| The entire vehicle vibrated, which almost resulted in loss of control of the vehicle. the dealership replaced several components, the brakes, u joints, and bearings, however the problem persisted. *jb | |||
| 1 | |||
| While driving between 40-45 mph extreme vibration occurs. *ak the consumer states that he had responded in detail before. *yh | |||
| 01/21/1999 | 5 | 07/01/1997 | |
| Starting at around 21000 miles truck began pulling hard to either right or left under panic stopping conditions. quite a bit of effort required to maintain a straight direction. dealer has worked on numerous times without being able to correct. in addition pedal has gone soft on three occasions during this period. *ak | |||
| SUSPENSION - FRONT | |||
| 12/23/2010 | |||
| On all dodge ram trucks, specifically 2500 models, have a death wobble that occurs all the time. what happens is, when you hit a bump or a crack in the road, the truck starts wobbling out of control. it has to do with the front suspension and there's no way to fix it. it's horrible because it usually occurs when you're on highways at high speeds and it can cause a serious accident. more details include severe truck shaking and loss of control of the vehicle. to see this happen on camera, please go to http://www.youtube.com/watch?v=z6h5eh261gw. millions of people are having this problem!! it has even been reported with jeep wranglers. please sent out a recall for all dodge ram trucks and jeep wranglers!!! | |||
| 03/20/1999 | 1000 | 03/01/1999 | |
| Vehicle makes a hard left turn when braking. dealer advised it to be front end alignment, ( which they don't do) or brakes or tire problem. brakes were replaced, front end aligned, tires were replaced without any impact on condition. further research and time and $ spent finds chrysler has a tsb #05-03-97 that tells you to put a spacer between the hub and wheel of varying sizes untill you find one that changes the front end geometry till it nolonger pulls. this is after you have filed brake componets. if this does not cure the problem , then you are to replace the entire hub assy which then may cause you to have to go through the trial and error shim business again. this vehicle is dangerous to drive and warranty including chryslers maximum wrap warranty will not cover this fix accourding to auffenburg and a dealer in olathe ks i stopped at last week. a person , if they had the funds could literally spend thousands of dollars on trial and error fixes on this braking problem on dodge 4x4 pickups. also cape girardeau mo atty don thomason had a client that was injured in an accident with a pickup that had the same problem after multiple attepmt to fix it. chrysler needs to fix this before people are killed. *ak | |||
| 12/07/1998 | 2 | 01/01/1997 | |
| 2500 while changing gears with a 5-speed manual tran. you could hear a poping sound comming from the dana 80 rear axle. i took the truck to the dealership. and the problem was the (2) spider gears in the rear axle were made to large and where loose and making a poping sounds when engaged. also i have a proplem with the independent front suspension. the truck will not stay in alignment in front and it wears out the outside of the tires down to the steel belts. i have replaced the front tires 3 times and had the trucks 4 wheel alignment done 2 times and it still is eating my tires up within a few weeks after i put new tires on the front . the dealership told me this was a very big problem with the 2500 and 3500 4 x 4 club-cab trucks with the cummins diesel motor. *mjs | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 01/01/1901 | 1 | ||
| Consumer complaint about a 1997 dodge dodge ram diesel 4x4. consumer states that when replacing the lower ball joints it was noticed that they weren't greased which caused them to be dry, rusty, and caused them to wear out. *kb | |||
| 70000 | 1 | ||
| While getting the brakes checked the mechanic indicated that the right front lower and upper ball joints were loose and replaced them. *nm *sc *jb | |||
| 70000 | 1 | ||
| Vehicle was taken to the dealer for routine maintenance, and dealer found that the upper and lower ball joints were worn out, and replaced them. *ak | |||
| SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT | |||
| 70000 | 1 | ||
| While getting the brakes checked the mechanic indicated that the right front lower and upper ball joints were loose and replaced them. *nm *sc *jb | |||
| 70000 | 1 | ||
| Vehicle was taken to the dealer for routine maintenance, and dealer found that the upper and lower ball joints were worn out, and replaced them. *ak | |||
| 90000 | |||
| The vehicle was taken in for an inspection, and the inspector said that all 4 ball joints were shot. the ball joints failed within 90000 miles. *nlm | |||
| SUSPENSION - REAR | |||
| 03/01/1997 | |||
| The rear anti-sway bar, left linkage rod is rubbing against the parking brake cable assembly and also against the wiring harness for the rear anti-lock brake sensors. these components are being cut in half by the anti-sway bar connecting link.the parts are in too close proximity to each other.*ak | |||
| 02/15/2000 | 2 | 03/01/1997 | |
| On four occasions after encountering rough pavement or railroad tracks the front end of the veh has started to shake violently, necessitating coming to a complete stop to regain control. had steering damper and traction bar replaced at 36768 miles. again at approximately 45100 miles had same violent shaking of front end when crossing railroad tracks. feels as if truck is flying apart and out of control until able to come to complete stop. selling dealer has recommended replacing steering stabilizer. will *ak | |||
| 03/20/1999 | 2 | 03/01/1999 | |
| Vehicle has weak rear springs that affect driveability/ride, defective from factory. dealer, aka chrysler have attitude /policy tat fix via tsb # 02-03-97 rev.a is fix is for information only at customer expense. as stated at bottom of tsb. *ak | |||
| 12/07/1998 | 2 | 01/01/1997 | |
| 2500 while changing gears with a 5-speed manual tran. you could hear a poping sound comming from the dana 80 rear axle. i took the truck to the dealership. and the problem was the (2) spider gears in the rear axle were made to large and where loose and making a poping sounds when engaged. also i have a proplem with the independent front suspension. the truck will not stay in alignment in front and it wears out the outside of the tires down to the steel belts. i have replaced the front tires 3 times and had the trucks 4 wheel alignment done 2 times and it still is eating my tires up within a few weeks after i put new tires on the front . the dealership told me this was a very big problem with the 2500 and 3500 4 x 4 club-cab trucks with the cummins diesel motor. *mjs | |||